Emilce Alonso

We took a South American tour from 27/11/2022 to 13/12/2022 organized by agent Emi through Kimkim. Here is our feedback on the trip:
It was very helpful to have ongoing emails from Emi before and during the trip. It helped to keep the communication going and prepare us. We could have used some more information about tipping – when and how much is appropriate in different situations.
For the most part, the internal flight times, tours and the accommodations were well planned with no waste... read more

We took a South American tour from 27/11/2022 to 13/12/2022 organized by agent Emi through Kimkim. Here is our feedback on the trip:
It was very helpful to have ongoing emails from Emi before and during the trip. It helped to keep the communication going and prepare us. We could have used some more information about tipping – when and how much is appropriate in different situations.
For the most part, the internal flight times, tours and the accommodations were well planned with no waste of times. At times during the whole trip, we felt it was too busy but, in the end,…. we realized it was worth it as we had limited time in each city and needed to make the best of it.
We arrived in Santiago on Dec 27th morning. A nice lady driver (Olivia?) and guide Franco received us at the airport, helped with bags etc. and took us to the hotel Pullman. Our room was not available until the afternoon. The concierge allowed us to keep our luggage safe for the time, so we went out to find some lunch. Later, we got and settled into our room. Following a nice rest, we were driven to the Vinolia winery and restaurant. We had a wonderful and thorough gastronomic experience of Chilean wine tasting (with a very knowledgeable host). It was a very enjoyable well presented dinner; we appreciated that the staff especially accommodated our dietary needs(lactose intolerant).. The next day morning, after our breakfast we met the guide (Robinson) who took us on a panoramic tour of the city including the Cerro Santa Lucía park where we got a nice scenic view. After our city tour, we enjoyed a fresh fish lunch with our fellow travellers at the fish restaurant in Mercado Central. As we went on the tour, Robinson attempted to give us English translation but the group was mostly Spanish speaking so we got less information than we would have liked. In the afternoon we visited the Maipo vineyards - Concha Y Toro where we had a wine tasting experience (happy to get the wine glasses to take home).The next day also guided by Robinson, was another busy day with a morning visit to Valparaiso where we saw the incredible artistic graffiti throughout the city, the harbour and scenic views of city and favelas from atop of one of the hills. We had nice lunch at the castle restaurant at Vina Del Mar and a stop at the beach. This time, Robinson placed us closer to front of bus so he could translate in English more often when seeing us. His regular suggestions to take funny photos made for some extra fun!
The next day was a day of rest and an evening flight to Mendoza. The driver Orlando who took us to the airport was informative and helpful. We arrived in Mendoza late evening, The quaint hotel - Club Tapiz we stayed at was located in a vineyard and provided a very serene peaceful experience. The restaurant staff were very accommodating and helped us meet our dietary needs. The next morning, we left early for a whole day in the mountains. We noted that out of consideration of our early start, the hotel staff was very nice to leave us a kettle, tea packets, some fruit and cookies etc. for breakfast. Our driver Patricio (very considerate and helped to get a badly needed coffee) drove us to meet the bus in the city. We met the guide and bus full of other tourists. We then proceeded to travel to the pre-Andes mountains where we stopped to visit the Inca bridge and old hotel with hot springs. It was a long journey but nonetheless interesting. Again, sadly the guide.... spoke most of the time in Spanish because it was mostly a Spanish speaking group (there were only three of us who spoke English). The lunch was a traditional type of a meal in a small restaurant. We sat with some others in the group who were so nice that they treated us by sharing a bottle of wine and did not allow us to contribute. It was
quite cool at times in the mountains so it was good that we were told ahead of time to bring jackets. The next day, our guide Claudia took us to wine tasting experiences at two vineries both very different and quite interesting to see the wine production facilities including the wine cellars. It was followed by another wine experience this time accompanied by a five course lunch (each course paired with a wine). That was quite a day and we definitely needed to rest after all that! In the evening we were taken to the airport by Orlando to catch the plane to Buenos Aires.
We arrived late in BA. The guide (Andrea) was informative and also helpful about money changing as she knew that would be difficult on a Sunday night. The hotel ( Pestana BA) which was not what we expected. The room was very basic and there was not even a bottle of water. That is usually something that is so welcoming to a weary traveller. Sadly, as we were tired, we would have preferred to stay in but there was not even room service available. We were forced to go out at that time in a strange city and managed to find a restaurant we could eat at. Thank goodness for Google maps and GPS. The next day we had a half day city tour, and our guide Savarita was helpful and knowledgeable. We visited the La Boca area where we saw a lot of street artists and in the city, we saw some of the important places like Evita Peron’s balcony and Pope Francis’s home church. That evening, we went to La Ventana for an incredible dinner tango show. The next day, a large group was collected from various hotels by our guide Camilla. It was a very long day with a trip to the countryside to visit a farm and see the Gauchos. The experience included horseback riding, a barbecue lunch, a show of traditional folk dancing and finally a moving show with a gaucho/horse whisperer. It was an extremely hot day as apparently often is at this time in BA and any travellers on this trip should be prepared with cool clothes, wet wipes, water bottles etc. Camilla was very informative and went out of her way to look after everyone in the group well. She even showed us how to make the traditional tea drink “matte” on the bus while we were on route. She diligently ensured that each one got back to their hotel at the end of the long tiring day even arranging a special taxi for us.
The following day, we left to catch a flight to Iguazu. We arrived around 10am. and were received at the airport by a guide Milvia. She took us to the hotel Mercure and since we arrived early, we could not book in our room till 3pm. We were tired and hungry, but we were supposed to go on a half day tour to see the Brazilian falls and the Parque Das Aves. We had to request the guide to give us a bit of time to change in the hotel guest washrooms and allow us to have something to eat. Luckily, we had saved a small meal from the airport as there was no food easily available at the hotel at that time. We wish we had been given a little more time to rest before the half day tour because it turned out to be a very long day with a lot of walking. The falls and bird park were spectacular and not to be missed! We found the Mercure hotel and services (dining room with unusual glass floor section overlooking fish pond, pool, conference room where we watched the soccer game) to be excellent. The next day, we were taken on a day tour of the Argentinian falls and the National Park by our guide John. He was very helpful and knowledgeable. He accompanied the group and provided interesting facts along the whole pathway to witness the spectacular beauty of all the many falls. We also took the extra excursion of the adventure on the boat which goes right to the bottom of the falls. It’s good to let the tourists know that taking this trip means you will get thoroughly soaked. Luckily, they provided participants with waterproof bags to store cameras and other belongings. The next day we had the whole day to explore Iguazu town, so we went to the arts and crafts stores to buy some gifts. We realized that when in South America at any point one is without a guide, it really helps to know some Spanish and to have the correct currency on hand. The small stores cannot not always handle credit cards. That evening we got to watch the World Cup soccer game with some passionate Argentinian soccer fans in the hotel conference room…that was fun especially since Argentina was playing.
In the evening, we were picked up to head to the airport to head to Rio de Janeiro. That was an adventure itself because the Spanish speaking driver took us to the wrong airport thinking we were flying on a domestic flight. We were surprised that he had not been informed it was the international airport we were going to so we could get to Rio. Luckily, we were able to explain to him that we were going to Brazil. He then quickly rerouted and we were taken right across the city to the correct airport, thankfully in time to board.
We arrived in Rio and were taken to the Arena Leme Hotel which was walking distance from Copacabana beach. The next morning, we were picked up and taken by our guide Paolo to visit Corcovado and see the famous Christ the Redeemer statue. Paolo who spoke both English and Spanish, was quite entertaining throughout the trip. We were taken to an All u can Eat BBQ lunch and got to try some sugar cane liquor. In the afternoon, we saw the soccer stadium and then went to Sugar Loaf. The cable car trip was not as good because the weather (very foggy) did not cooperate, but the group made the best of it. Finally, we were finished with the trip and got ready to go to the airport to take our flight heading home. We found the drivers who drove us to the airport were not helpful. We understand that not all of them speak English so there may be no conversation during the ride but there was not even an offer to help with the bags. Needless to say they were not in our favourite list for gratuities.
All in all,….it was an amazing and well organized trip. We highly recommend to others to take it. We would love to make another trip to see the countries we missed!

Hotel Reviews

Pullman Santiago El Bosque (Ex Atton)

Las Condes, Santiago

Nice place comfortable and close to amenities

Authenticity & Character

Authentic

Location

Close to amenities

Staff

Service especially in the restaurant

Cleanliness & Comfort

Great

Club Tapiz

Maipú - Mendoza

Fantastic relaxing among the vineyards. helpful and accommodating staff especially in the restaurant.

Authenticity & Character

Very unique

Location

Serine

Staff

Helpful and courteous

Cleanliness & Comfort

Bathrooms , Linen

Pestana Buenos Aires Hotel

Buenos Aires

Poor location and service

Authenticity & Character

Facilities, especially restaurant, availability of room service

Location

Middle of the city but Poor could have been a better location

Staff

Front desk staff

Cleanliness & Comfort

Mercure Iguazu Hotel Iru

Puerto Iguazú

Unique palace to relax

Authenticity & Character

Beautiful and modern

Location

Nice and relaxing among the wild life

Staff

very helpful and accommodating at all times

Cleanliness & Comfort

Excellent

Arena Leme

Rio de Janeiro

Nice and comfortable near Copacabana beach

Authenticity & Character

Modern facility with allservices

Location

Close to beach and center of the city. Walking distant to every place.

Staff

very helpful

Cleanliness & Comfort

Excellent.

Activity Reviews

Vinolia: Wine Tasting

Santiago

It was wonderful and informative.

Quality of Experience

Food

Authentic

Guides, Drivers and Staff

Courteous and helpful

Transport

Comfortable

Panoramic City Tour

Santiago

Peterson was very informative.

Quality of Experience

Detais

Guides, Drivers and Staff

Polite and courteous

Transport

Small group

Half day Maipo Vineyards - Concha y Toro Winery: Classic Tour

Santiago

Amassing peice of history

Quality of Experience

Guides, Drivers and Staff

Provided ample time for us to explore

Transport

Comfortable

Full Day - Valparaiso & Viña del Mar

Santiago

It is a unique experience

Quality of Experience

Guides, Drivers and Staff

Transport

High Mountain Tour Mendoza

Mendoza

It is a long day but good experience to see the landscape

Quality of Experience

It is a piece of history that is unique

Guides, Drivers and Staff

Guide could be more fluent in multilingualism. We had few lines of English explanation.

Transport

Long ride but comfortable enough

Luján de Cuyo Wine Tasting

Mendoza

It is a wonderful opportunity to to experience many wines and to see the production lines

Quality of Experience

Rare opportunity

Food

Wow

Guides, Drivers and Staff

Private driver Patricio and the guide was very caring

Transport

Comfortable private transport

This is our second time using Kimkim and the experience with our trip to Argentina was a bit rockier than our previous stellar experience in Portugal. Starting with the driver not picking us up when we landed in Buenos Aires to quite a few schedule schedule changes throughout, we were most concerned at the last minute notifications and lack of consultation from the local office. When we got Kimkim HQ involved, they were very responsive and worked hard with the local office to try to sort... read more

This is our second time using Kimkim and the experience with our trip to Argentina was a bit rockier than our previous stellar experience in Portugal. Starting with the driver not picking us up when we landed in Buenos Aires to quite a few schedule schedule changes throughout, we were most concerned at the last minute notifications and lack of consultation from the local office. When we got Kimkim HQ involved, they were very responsive and worked hard with the local office to try to sort things out and also to compensate us for the problems. The activities themselves were great and the scenery in Argentina is breathtaking. The local guides were all excellent. But just a word of caution to expect spur-of-the-moment changes, at least in Argentina.

Activity Reviews

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Excellent experience - both the show and dinner. Aside from the multiple tango numbers, the singers were also an unexpected bonus and contributed to the positive vibe.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Driver picked us up earlier than expected and we ended up having to cool our heels in a holding area for an extra half hour with no drinks or food.

Full day Cafayate Excursion

Salta

Drop-dead gorgeous scenery. Nice pace for the private tour along with a delicious lunch in Cafayate.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day tour to Vineyards: Wine and Olive

Mendoza

Excellent stops at two wineries as well as a wonderful multi-course lunch with wine parings at Bodega Vistalba.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

High Mountain Tour Mendoza

Mendoza

Spectacular drive. It was great to get to see Aconcagua. What made the trip priceless was our lunch stop in Uspallata where we got to see the second half of the world cup gain and see the joy of the Argentinians when their team won.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class

Mendoza

We made bread, empanadas and fried dessert. Great classmates and we enjoyed eating our efforts in the courtyard with a glass of wine while watching the meat for our lunch being grilled. Excellent multi-course lunch. Class was to include breakfast, but it was just a basket of bread, so we were really hungry by lunch!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Salinas Grandes

Salta

Spectacular drive on a very well-maintenance hairpin road to reach the salt flats. Nice stops for photos throughout as well as ample opportunity to explore once we got there.

Quality of Experience

Guides, Drivers and Staff

Transport

Purmamarca & Humahuaca to Salta

Argentina

Nice visit to both small towns and the surrounding scenery was gorgeous, as were the views all along the way. Unfortunately we didn't make it to Humahuaca in time to see the priest come out of the clock as promised and also learned the 14 color mountain was a separate tour and not included with our day trip. Beyond that though, we really enjoyed the small towns and opportunity to taste the local flavors during our lunch stop.

Quality of Experience

Guides, Drivers and Staff

Transport

Argentinean Falls - Full day

Puerto Iguazu

Great walking tour of the Argentine side of the falls with many opportunities for photos from various vistas.

Quality of Experience

Guides, Drivers and Staff

Transport

Brazilian Falls - PRIVATE

Puerto Iguazu

Nice complement to the Argentine side tour the previous day to get other views of the falls. Unfortunately, we were only informed after booking that the Garganta del Diablo bridge had been damaged and was being repaired, as was another portion of the walking path, which would have been one of the highlights.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day City Tour - Private service with English speaking guide

Buenos Aires

Good overview of the city - best to do when you first arrive to get an idea of those areas you'd like to return to.

Quality of Experience

Guides, Drivers and Staff

Transport

Gastronomy experience: Parrilla Walking Tour

Buenos Aires

3 stops - one for empanadas, another for an excellent grilled meat lunch and finally ice cream for dessert. We thought it was going to be small bites at multiple places, but this worked our well and we enjoyed the food at all stops.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fiesta Gaucha Estancia Santa Susana Excursion

Buenos Aires

Relaxing all day experience with a nice drive out to the estancia. The hostess was fantastic and really worked hard to keep everyone informed and involved. Lovely lunch under the shade of the trees after a quiet horseback ride around the property.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Emi and the others did an absolutely incredible job planning this trip from start to finish! The accommodations were terrific, and any minor problems were resolved quickly. Communication with the team was prompt and excellent. Thank you all so much!

It's hard to put 2 weeks into a small text box, but overall this trip exceeded our expectations by far! Everything was smooth and well-coordinated. It was completely stress-free on our end, but i can only imagine the amount of work on the other side!

We particularly loved the private tours with Daniel in Mendoza, Jaime in Valparaiso, and our favorite was Vitor in Santiago; so much information!! We had never done the "private" tour style before this trip, and we will definitely choose that... read more

It's hard to put 2 weeks into a small text box, but overall this trip exceeded our expectations by far! Everything was smooth and well-coordinated. It was completely stress-free on our end, but i can only imagine the amount of work on the other side!

We particularly loved the private tours with Daniel in Mendoza, Jaime in Valparaiso, and our favorite was Vitor in Santiago; so much information!! We had never done the "private" tour style before this trip, and we will definitely choose that from now on!

One of our highlights was being in Argentina for the world cup semifinals. We loved Buenos Aires in general and can't wait to go back there. Chili was also amazing, with so much more to explore.

We hope to book another trip with KimKim next year!

Hotel Reviews

Huinid Obelisco Hotel

Buenos Aires

Great location, very comfortable!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amérian Executive Hotel Mendoza

Mendoza

We might be negatively biased because there was a big storm and a power outage while we were there. There was kind of a weird smell, and the air con struggled a bit. Everything just felt a bit dated. But the staff was friendly and the rooftop pool was nice!

Authenticity & Character

Location

Steps from Arístides

Staff

Cleanliness & Comfort

Just some updating... several minor things slightly off

Pullman Santiago El Bosque (Ex Atton)

Las Condes, Santiago

This hotel was extremely modern and fancy and comfortable. Everything was shiny and new and the breakfast was fantastic. Steps from the Subway

Authenticity & Character

Everything was sparkling new and refreshing, but not really local character i think. However after the Mendoza hotel which was lots of character but not as fancy, this was a nice way to have the other experience!

Location

We made it work by getting the Bip subway cards, but travelers not used to public transportation might find the location too far from the tourist places. (The subway was amazing wow! So it worked out great!) Also, due to the timing of the Xmas holiday the mall was so crowded, it felt like black Friday:)

Staff

They all spoke 100% perfect English wow

Cleanliness & Comfort

Insanely clean, comfortable, beautiful

Fauna Hotel

Valparaíso

Super cute hotel, it was like staying in an art gallery! And on a quiet pedestrian-only street right next to the ascensor.

Authenticity & Character

Bursting with character

Location

Staff

Cleanliness & Comfort

No TV or Aircon, which wasn't a problem for us, but some might miss it

Activity Reviews

Neighborhoods Tour

Buenos Aires

Our guide was great! Very knowledgeable and friendly and easy to understand. This was just the right length of tour and size of group.

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

We weren't really sure about this whole thing (tourist trap?) but turns out we loved it! The dancing was incredible and we wouldn't have found that experience elsewhere.

Quality of Experience

Food

I usually don't like mass group food but this was very reasonable!!

Guides, Drivers and Staff

Transport

Since our hotel was less than a km from the venue, it felt a bit silly to have a private driver to/from; maybe suggest to walk there instead as an option?

ACONCAGUA HILL "TREKKING & LANDSCAPING"

Mendoza

Our guide Daniel was great! We got lucky and had a great view of the mountain that day! The Inca bridge was really cool, and Daniel pointed out lots of other geographic features.

Quality of Experience

Food

The packed lunch worked out great!

Guides, Drivers and Staff

Really appreciated Daniel's knowledge and experience

Transport

Full day tour to Vineyards: Wine and Olive

Mendoza

The Olive experience was interesting and delicious. We really liked the first vineyard because it was small and packed with information. Then the lunch afterwards at the larger venue was delicious with spectacular views!!

Quality of Experience

Food

This was by far our favorite winery lunch!

Guides, Drivers and Staff

Transport

Panoramic City Tour

Santiago

The tour was full of about 14 people, all of who spoke Spanish except us. So the guide gave 80% of the info in Spanish and only 20% in English. I told him I could understand Spanish if he spoke slowly, so he did slow down a bit for me, but my husband got not much out of it. Also...the tour ends by them dumping you in a tourist trap gift shop for blue stones. (None of our other tours were like this!!) We walked out and found our own way back.

Quality of Experience

Guides, Drivers and Staff

Transport

Maipo Valley - Concha y Toro & Santa Rita Wineries

Santiago

We really loved Santa Rita! We learned a lot on the tour, enjoyed the beautiful garden, and really enjoyed the tasting! Concho y Toro, while super popular and known as a must-see, wasn't our favorite...it felt too corporate. Our guide Vitor was amazing and gave us a ton of additional information!

Quality of Experience

Really enjoyed everything except the lunch at Concho y Toro/the whole experience there wasn't for us. But Santa Rita and Vitor's guidance made this a really great time!

Guides, Drivers and Staff

Transport

PRIVATE: Full Day Valparaiso and Viña del Mar

Santiago

This had so much great information!! Vitor was the best! We felt like we got to know the whole countryside. We even stopped to feed carrots to llamas! Viña del Mar was beautiful and the lunch worked out great; we loved being able to order what we wanted. The walking tour of Valparaiso provided by Vitor really helped orient us to the city!

Quality of Experience

Guides, Drivers and Staff

Great team with Enrique and Vitor!

Transport

Visit to 2 Wineries in Casablanca Valley

Valparaiso

We absolutely loved the Bodega RE. The wines were great, the winery guide was great, the place was beautiful. The Bosque winery was pretty but again felt pretty corporate, but the lunch and tour were well done. Our guide/driver Jaime was very informative and friendly and we learned a lot from him!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The itinerary was well prepared, keeping the group's requests for preferred activities, hikes and hotel style selection.
Emi communicated well in preparation for the trip, and provided a local contact to work with locally at each stop. When programs were to be reorganized when cancelled planned activities ( 3 times, for local unpredictable reasons), I wish there had been better communication from Kimkim and contacts to avoid the stress of having to select a new alternative for the specific... read more

The itinerary was well prepared, keeping the group's requests for preferred activities, hikes and hotel style selection.
Emi communicated well in preparation for the trip, and provided a local contact to work with locally at each stop. When programs were to be reorganized when cancelled planned activities ( 3 times, for local unpredictable reasons), I wish there had been better communication from Kimkim and contacts to avoid the stress of having to select a new alternative for the specific day.
Drivers for private transportation were always punctual, friendly and reliable.
The hotels were all clean, comfortable and friendly reception. I can recommend each of them.
Guides were helpful and pleasant.
Highlights for me were French Valley, kayak at Perito Moreno glacier, also the Tango show in Buenos Aires. El Chalten is definitely a highlight as well!
thank you Emi and Kimkim. i have recommended you to a couple friends .

1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda... read more

1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda glacier we did not have anyone to pick us up. we waited for half an
hour and then took a ride from a stranger.
3. The last day we were waiting to be picked up to go go the airport and the driver had the wrong time for the flight, totally not aware. We had to call the company and they sent a driver we barely missed the flight.
4. When we reached Santiago our luggage didn't arrive we texted you no response. It was not a great experience after the amou t of money spent.

My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!

Janet read more

My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!

Janet

All tours provided were on time read more

All tours provided were on time

Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would... read more

Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would definitely recommend Kimkim.

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons... read more

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons as we drove. We learned South American politics, economics and family life from different points of view, depending on who we were with that day.
We were traveling as independent travelers but our tour had us joining other groups or independents on our excursions. We like that kind of plan and made so many friends from around the world.
Santiago-Punta Arenas-Puerto Natales-Santiago-Atacama high desert-Vina Del Mar and Valparaiso was our itinerary. Our favorite was Puerto Natales and the excursions into Torres del Paine, especially the glacier tour day. And at Atacama the excursion to the geysers before dawn was unreal.
Our other favorite wasn’t a planned excursion but a happy independent traveler adventure as a result of meeting a Chilean who lives in Salt Lake City on our flight from Atlanta. He was going home to his family for the summer and invited us to visit in Casablanca. On the last day of our trip we accepted his parents gracious invitation to lunch at their home. We now have a wonderful family connection in Chile and plan to see them in Minnesota. 😊

Emi was fantastic all through the planning. She gave us great options and made changes based on our (not always clear) descriptions of what we’d like to do.

I fully recommend Emi (and Mateo) and Kim Kim read more

Emi was fantastic all through the planning. She gave us great options and made changes based on our (not always clear) descriptions of what we’d like to do.

I fully recommend Emi (and Mateo) and Kim Kim

Hotel Reviews

Pullman Santiago El Bosque (Ex Atton)

Las Condes, Santiago

Hotel, staff, and location were great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bellavista

Puerto Varas

Wow! What a view couldn't ask for a better location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour: Full Day Valparaiso & Casablanca Valley

Santiago

Orlando, our driver and guide for the day was very personable and informative. The wine tour was really good. Though it was a bit weird to do the tasting in the morning, it did mean we had a more intimate tour. The streets of Valparaiso were lovely, and the Neruda museum was fun and quirky. The only weak spot was perhaps the castle restarting for lunch and the tour through Viña del Mar. Neither was bad, just lackluster.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day Volcán Osorno + Trekking El Solitario + Petrohue

Puerto Varas

We are not a family who treks. So this ended up being some work and exercise for us. But so worth it!! The views, the environment… breathtaking. And Javier was an amazing guide. He could “read the room” and kept us laughing and learning. He helped us rest when we needed and motivated us when we needed it.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Puyehue National Park and Hotsprings

Puerto Varas

This day was fun. But it was a lot of driving to get to views that may be replicated closer to Puerto Varas. Though it was nice seeing some of the small towns along the way. Christian, our driver and guide, was amazing. And he adored well when we hit some bumps. When we arrived at the park and hot springs, the staff was on strike, so we couldn’t do the big pool hot springs where you really soak. But in the end, that was ok. They didn’t seem to have much a view and just looked like a public pool. Instead we soaked our feet in the natural (and free) hot springs riverside.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day Kayak Reloncavi Fjord

Puerto Varas

This experience was amazing! Fantastic views of the fjord, the volcano, and the sea lions. All while getting a little exercise out on the water. The the view from the woman’s farm where we stopped for lunch was awe inspiring. And she was extremely sweet. Chloe our guide was fantastic too. She was funny and knowledgeable. Also, I have to plug the lunch. All the other excursions had boxed lunches from a company. They were fine. But these lunches, someone took real time making just for us: salads, homemade cookies, coffee riverside, etc. And they took into account some dietary restrictions I have. Really put an amazing experience over the top by going that extra mile.

Quality of Experience

Guides, Drivers and Staff

Transport

Emi was wonderful! We had the most incredible trip to Buenos Aires and Mendoza. She was patient and full of wonderful suggestions. Thank you! read more

Emi was wonderful! We had the most incredible trip to Buenos Aires and Mendoza. She was patient and full of wonderful suggestions. Thank you!

Activity Reviews

Mendoza - Private wine tour

Mendoza

Quality of Experience

Half day City Tour - Private service with English speaking guide

Buenos Aires

Loved our time with Fernando

Guides, Drivers and Staff

Transport

Food walking tour -Palermo

Buenos Aires

Tons of food! Great way to eat your way through BA

I was only able to spend 5 days on this trip. This was in practice reduced to 4 days when LATAM canceled my flight from Santiago to Punta Arenas, and I was transferred to a flight the next. Two of the four days were therefore devoted to travel - Santiago to Puerto Natales and back, via Punta Arenas. The two days in Puerto Natales were devoted to a hike up to Cerro Paine and a boat excursion to the Balmaceda and Serrano glaciers.

The Cerro Paine hike was arranged at the last minute in place... read more

I was only able to spend 5 days on this trip. This was in practice reduced to 4 days when LATAM canceled my flight from Santiago to Punta Arenas, and I was transferred to a flight the next. Two of the four days were therefore devoted to travel - Santiago to Puerto Natales and back, via Punta Arenas. The two days in Puerto Natales were devoted to a hike up to Cerro Paine and a boat excursion to the Balmaceda and Serrano glaciers.

The Cerro Paine hike was arranged at the last minute in place of the popular Torres Paine Base hike because the park was closed due to a strike by park rangers. The hike is very demanding physically - a vertical gain of nearly 1300 meters, some of it on an exposed and very windy slope. It requires hiking poles (provided by the guide) but is not technically difficult or dangerous. The views of the Torres along the route and at the top are stunning. Pray for good weather, though - you might be miserable on a wet or unusually windy day.

The boat trip was on a catamaran capable of seating about 200 passengers. The boat is comfortable, and as the weather was calm (though overcast) it was quite stable. Viewing decks are a little cramped. The trip allowed us to cormorant colonies and sea lions up close, waterfalls from the steep rocky slopes, and the glaciers, which are sadly receding due to climate change. Light refreshments were served by the crew. Lunch was served at a stop on the way back, and consisted of local meat dishes with soup and dessert.

Local guides: They are advertised as speaking English, but don't expect learned discourses on the geology, flora, or fauna of the region. They were all very friendly, paid attention to our safety and physical needs - but do your own homework if you expect more than that.

The Casa Patagonia hotel at Puerto Natales is apparently managed by the same company as the local tour company that arranged my visits. They are housed in the same building and share some of the staff. It is located near the center of the town, with many restaurants nearby. It is also just across the street from a nightclub, which played very (!) loud music all night (until 5 am) on the night of my arrival. The hotel staff were aware of the problem. The following nights were OK - the club is apparently active on Friday and Saturday nights only. My room was small, but immaculately clean, as was the ensuite which is tiny. The bed was comfortable. The room has only 2 electric sockets on either side of the bed, making it difficult to work on my laptop with the power plugged in. Sower water was warm - but not really hot. Breakfast was good, with a selection of fresh fruit in addition to a continental style menu. It turns out that there are hotels in the town on the coast that are not adjacent to restaurants but which offer views of the sea, such as the Hotel Altaplanico - which I personally would have preferred given the choice.

The logistics of my trip were relatively simple, but all transfers, tours etc. were excellent. Drivers were always on time to pick me up, the paperwork was perfect and everything about the trip turned out exactly as planned.

Amazing trip, one of the best. It was so stress free having not to worry about any transportation needs and having English speaking guides. All the attractions we went to were breathe taking. I would recommend them to anyone looking to book stress free and to have everything a country has to offer incorporated. We just had 1 bad hiccup in Mendoza due to car troubles we were not able to make our sunset horseback riding tour. Besides that I will def be using them again next year when we plan a... read more

Amazing trip, one of the best. It was so stress free having not to worry about any transportation needs and having English speaking guides. All the attractions we went to were breathe taking. I would recommend them to anyone looking to book stress free and to have everything a country has to offer incorporated. We just had 1 bad hiccup in Mendoza due to car troubles we were not able to make our sunset horseback riding tour. Besides that I will def be using them again next year when we plan a trip elsewhere..maybe Europe?

It was a very educational trip but we can improve in couple of things. First, the hotel in Santiago was an awful idea. The location was not safe and they were not in the "customer service" business. The 3 flights in one day was brutal and unnecessary. We could have skipped Charten, the tour guide and the bus driver that was insane. Driving too fast and aggressive. And the ultimate, NO penguins. Very disappointing. A very educational trip and adventurous!!! read more

It was a very educational trip but we can improve in couple of things. First, the hotel in Santiago was an awful idea. The location was not safe and they were not in the "customer service" business. The 3 flights in one day was brutal and unnecessary. We could have skipped Charten, the tour guide and the bus driver that was insane. Driving too fast and aggressive. And the ultimate, NO penguins. Very disappointing. A very educational trip and adventurous!!!

The trip itself was excellent with the exception that the tour to see the penguins was not scheduled. In addition we lost paid tours due that we spent one full day traveling from Bariloche to Mendoza ( we took 3 flights that day) and I was offered $250 USD credit to my credit card and as of today, not realized. read more

The trip itself was excellent with the exception that the tour to see the penguins was not scheduled. In addition we lost paid tours due that we spent one full day traveling from Bariloche to Mendoza ( we took 3 flights that day) and I was offered $250 USD credit to my credit card and as of today, not realized.

Hotel Reviews

Novapark

Santiago

The hotel was good; but the location was on a shady area with no close places to eat. All taxi drivers told us to be careful around the hotel.

Authenticity & Character

Acceptable facilities

Location

More safe area

Staff

Not very helpful when we request a taxi, we’re told to go outside and wait until one passes on the street

Cleanliness & Comfort

Very good bed

Park Inn by Radisson Puerto Varas

Puerto Varas

Good hotel with good location

Authenticity & Character

Charming

Location

Close to restaurants

Staff

Very servicing

Cleanliness & Comfort

Excellent bed

NH Bariloche Edelweiss

San Carlos de Bariloche

Clean and good location

Authenticity & Character

Very nice hotel

Location

Centrally located

Staff

Very helpful

Cleanliness & Comfort

Big room and comfortable bed

Amérian Executive Hotel Mendoza

Mendoza

Beautiful hotel

Authenticity & Character

Very nice hotel

Location

Centrally located

Staff

Very friendly

Cleanliness & Comfort

Big room, nice shower and very good bed

Calafate Parque Hotel

El Calafate

Excellent location and facilities

Authenticity & Character

Nice looking lobby

Location

Close to Main Street; but quiet area

Staff

Super helpful

Cleanliness & Comfort

Clean and comfortable room

Huinid Obelisco Hotel

Buenos Aires

Steps out of the Corrientes avenue. Many restaurants and bars close by

Authenticity & Character

Very comfortable lobby and lobby bar

Location

Quiet street close to action

Staff

Super helpful, all staff was very attentive

Cleanliness & Comfort

Very clean hotel and excellent service

Activity Reviews

Maipo Valley - Concha y Toro & Santa Rita Wineries

Santiago

Excellent tour, highly recommended

Quality of Experience

Overall excellent tour

Guides, Drivers and Staff

They share the information and it was very interesting

Transport

Very comfortable bus

Excursion to Osorno Volcano & the Petrohue Falls

Puerto Varas

Very good experience and nice views

Quality of Experience

Nature lovers will enjoy this tour

Guides, Drivers and Staff

Excellent driver and guide

Transport

Comfortable bus

Excursion to Chiloe Island: Ancud, Castro & Dalcahue

Puerto Varas

Very interesting tour

Quality of Experience

Good experience

Guides, Drivers and Staff

Have a deep knowledge of the area

Transport

Both bus and ferry comfortable

San Martin de los Andes along the Seven Lakes route

Bariloche

Beautiful long tour; but it worth the long day

Quality of Experience

We did love the tour

Guides, Drivers and Staff

We felt safe and the knowledge they have of the are kept us awake the whole trip

Transport

Comfortable bus, despite on dirt road, change of buses was very organized including the handling of luggage

Uco Valley Experience - PRIVATE

Mendoza

It was not bad; but the tour in Chile for Concha y Toro y Santa Rita was more real and not a sales pitch intensive. One exception was that they took us to an small winery that was excellent and no sales pitch

Quality of Experience

Beautiful views of the vineyards

Food

Acceptable

Guides, Drivers and Staff

Very knowledgeable of the wine process

Transport

Comfortable bus

Minitrekking "Los Glaciares National Park"

El Calafate

The hike on the Perito Moreno Glaciar was the best tour of the trip.

Quality of Experience

It was awesome

Guides, Drivers and Staff

They accommodated all our needs

Transport

Very comfortable bus

El Chalten Full Day, Free time

El Calafate

It was ok, you can skip this if you’re short on time

Quality of Experience

Nothing to write home about it

Food

Lunch bag, not real lunch. Guide took us to a restaurant and it was average

Guides, Drivers and Staff

Very informed guides

Transport

Driver was not driving safely, seems to be in a hurry to get back home

Half day City Tour - Private service with English speaking guide

Buenos Aires

Good for a quick view of Buenos Aires. You really need at least 4 days to really enjoy the city. Our guide and driver were excellent and accommodating to our requests.

Quality of Experience

Gave us the opportunity to see the city at a glance

Guides, Drivers and Staff

Could not ask for a better team of driver and guide

Transport

Very comfortable minivan

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

I highly recommend this tour. After the Perito Moreno Glaciar, this was another excellent experience.

Quality of Experience

Highly recommended

Food

Very good and several choices

Guides, Drivers and Staff

. The driver was very nice and efficient

Transport

Small and very uncomfortable car for four adults

The tours were excellent and the tour guides knowledgeable, friendly, helpful and prepared to go beyond my expectations to allow me to experience the atmosphere of Chile,

There were a couple of hiccups along the way but your organization worked diligently and solved them quickly. The one was prior notification prior to the start of the tours in San Pedro de Atacama and the second was where the tour ended (different from where it began). Both were resolved quickly by your extremely... read more

The tours were excellent and the tour guides knowledgeable, friendly, helpful and prepared to go beyond my expectations to allow me to experience the atmosphere of Chile,

There were a couple of hiccups along the way but your organization worked diligently and solved them quickly. The one was prior notification prior to the start of the tours in San Pedro de Atacama and the second was where the tour ended (different from where it began). Both were resolved quickly by your extremely responsive staff,

Thank you.

Hotel Reviews

Novapark

Santiago

Excellent service

Authenticity & Character

It's a hotel

Location

right downtown

Staff

Helpful

Cleanliness & Comfort

Clean and comfortable

Hotel La Casa de Don Tomás

San Pedro de Atacama

very rustic with very nice services

Authenticity & Character

Fits into the area so well

Location

Staff

Cleanliness & Comfort

Activity Reviews

Panoramic City Tour

Santiago

History and beauty of the city and the country

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day - Valparaiso & Viña del Mar

Santiago

Same guide and driver. very knowledgeable and friendly. It was like being on an adventure with a buddy. Highest marks.

Quality of Experience

Guides, Drivers and Staff

Transport

Rainbow Valley

San Pedro de Atacama

Again knowledgeable guides and very capable passing the knowledge on

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Moon Valley and Mirador Ckari

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Tatio Geysers

San Pedro de Atacama

Really important to have start time knowledge before the tour starts especially at 0500.

Quality of Experience

Guides, Drivers and Staff

Transport

Cejar & Tebinquiche Lagoons

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Astronomy Tour

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

If you are traveling to South America, you need to go to Patagonia / Torres del Paine National Park & stay at Patagonia Camp. It is the most luxurious glamping & unique stay we've ever experienced! Emilce was wonderful & helped plan the perfect honeymoon for us! read more

If you are traveling to South America, you need to go to Patagonia / Torres del Paine National Park & stay at Patagonia Camp. It is the most luxurious glamping & unique stay we've ever experienced! Emilce was wonderful & helped plan the perfect honeymoon for us!

Emi and Mateo were amazing at providing planning services and engaging in communications regarding changes and updates. The horseback riding tour with an Argentinian asado in Mendoza was amazing as was the glacier tour and trek in Calafate. Everything went seamlessly and made our travel experience amazing. read more

Emi and Mateo were amazing at providing planning services and engaging in communications regarding changes and updates. The horseback riding tour with an Argentinian asado in Mendoza was amazing as was the glacier tour and trek in Calafate. Everything went seamlessly and made our travel experience amazing.

Hotel Reviews

Entre Cielos

Vistalba

The staff was very helpful and communicative. They were able to answer all questions and assisted in any request we had. The view of the Andes Mountains were amazing from the hotel and the breakfast buffet was great as well. We would definitely stay here again.

Authenticity & Character

Location

There was not a lot that was walkable, and it was about 30 minute drive from downtown Mendoza.

Staff

Cleanliness & Comfort

Loi Suites Recoleta

Buenos Aires

This hotel is in a perfect location in the Recoleta neighborhood. The staff was friendly and the breakfast was good.

Authenticity & Character

Location

Very close to the Cementery of Recoleta, a good market, and some other sights. Close drive to other neighborhoods.

Staff

Cleanliness & Comfort

Chalten Suites Hotel

El Chalten

Bigger rooms with plenty of space to spread out. The staff was very friendly and helpful in terms of providing maps and resources for treks and assisting with other questions.

Authenticity & Character

Location

Right on the main strip close to stores, restaurants and shops

Staff

Very friendly and helpful

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

This hotel was close enough to the main downtown and had very friendly staff, but it needed some updates. There was mold in the bathroom of our room, and it was very noisy every time someone above us walked around their room.

Authenticity & Character

Location

At the end of the main strip and about 10-15 minute walk from the main downtown

Staff

Very helpful and friendly, provided reminders on excursions and pick-ups

Cleanliness & Comfort

The hotel needed some updates, as there was mold in the bathroom in multiple places. The room also allows a lot of outside noises from the street as well as from the surrounding rooms. Any time someone above us would walk it would be very loud and prevent us from sleeping.

Activity Reviews

Perito Moreno Glacier Excursion

El Calafate

Going to see the Perito Moreno Glacier is worth a visit to Calafate. It is amazing to be in a forest one moment and then in view of a glacier the next. There are many opportunities for view and pictures.

Quality of Experience

Once in a lifetime experience

Guides, Drivers and Staff

Everyone was very friendly, knowledgeable, and accomodating. They made sure everyone was always accounted for and answered questions.

Transport

Uco Valley Wine Tour

Mendoza

The Uco Valley is pretty and worth visiting, but we did not visit the wineries we were told we were visiting. Additionally, we were to see three wineries and only visited two. It was a far drive (90 minutes) to only go to two places and it was not what we signed up for exactly.

Quality of Experience

The first winery was a nice experience, and although the second winery and lunch was nice, we did not intend to do a coursed lunch with wine pairing. That took up the entire afternoon and we were unable to see other wineries. Additionally, it was a beautiful day out and we felt stuck inside and unable to truly appreciate Uco Valley.

Food

The food was excellent, but we did not sign up for a tasting lunch and instead were hoping to visit more wineries since we originally had 4 wineries scheduled while in Uco Valley and only got to see 2.

Guides, Drivers and Staff

Daniel was friendly and knowledgable.

Transport

Creole Horseback Riding

Mendoza

This horseback riding excursion was excellent. We were able to ride along the Andes Mountains and enjoyed a wonderful Argentinian lunch with the mountains in view.

Quality of Experience

Food

Amazing grilled chorizo and steak, plenty of food and wine.

Guides, Drivers and Staff

Drivers and guides were very nice and friendly.

Transport

Minitrekking "Los Glaciares National Park"

El Calafate

A must do. This glacier trek is on the side of the glacier that is walkable (the many peaks are not). We were able to see many parts, including crevasses, high peaks, water falls, and even were able to go into an ice cave. We drank fresh glacier water and at the end, the guides served some whiskey with glacier ice. Truly phenomenal experience.

Quality of Experience

Best excursion by far, great learning experience as well.

Guides, Drivers and Staff

The guides were fantastic. They took time to explain the glacier and even made sure everyone got the best pictures while on the excursion.

Transport

Nativo Experience

El Calafate

This excursion involves a quick ride up for a view of Lake Argentino. Then you learn about some native heritage and have a beautiful lunch of pumpkin soup, lamb stew, and chocolate mousse with wine in a cave. The actual driving and excursion part are relatively short, but the lunch makes up for it.

Quality of Experience

It was nice to do, but felt like the general driving portion could have been longer.

Food

Lunch with a view of the lake was amazing. The food was excellent and there was plenty to go around.

Guides, Drivers and Staff

Transport

We had a wonderful trip to Argentina and Chile thanks to the Kimkim team. My sister and I are international travelers who typically plan the details ourselves, but for this trip we decided to use the help and service of Kimkim and we are so thankful! Emi helped us plan itineraries to suit our preferences and answered our questions in preparation for the trip. Our drivers were always on time, and Andrea in Buenos Aires was so friendly. The experiences in Mendoza were amazing - we are foodies... read more

We had a wonderful trip to Argentina and Chile thanks to the Kimkim team. My sister and I are international travelers who typically plan the details ourselves, but for this trip we decided to use the help and service of Kimkim and we are so thankful! Emi helped us plan itineraries to suit our preferences and answered our questions in preparation for the trip. Our drivers were always on time, and Andrea in Buenos Aires was so friendly. The experiences in Mendoza were amazing - we are foodies and wine lovers - the Wine Walking dinner, tasting at Finca Adelma and lunch at Alfa Crux were top notch. Best of all was our Mendoza driver, Daniel, who was knowledgeable and helpful - enjoyable conversationalist while also giving us appropriate space. We added a full day in Chile as well, and Vitor took us to a fabulous winery in Casablanca, a castle seafood restaurant and a tour of the colorful Valparaiso. A wonderful experience - great service at a reasonable price. Will do again and recommend to friends and family!

Hotel Review

Villa Mansa Wine Hotel

Vistalba, Lujan de Cuyo

We had a a full balcony of our own, even in the Superior Room. After full days of wine tasting or hiking, it was awesome to come back to our spacious hotel room, then enjoy a reasonably priced meal and great service at the on site hotel.

Activity Reviews

Dinner - Wine Walking

Mendoza

Excellent food, gin tasting and wine tasting experience. I am a foodie and oenophile and enjoyed every bit of this evening.

Food

The food pairings were wonderful. The goat was exceptional.

Aconcagua Park & Inca Bridge

Mendoza

Daniel is an amazing driver - knowledgeable and helpful. He is a good conversationalist and also gives space and privacy where appropriate. The entire drive is gorgeous and the hike is an easy walk - good thing, given the altitude :-)

Quality of Experience

Guides, Drivers and Staff

Daniel is exceptional.

Transport

Uco Valley Wine Tour

Mendoza

I've tasted wine in regions across the world, and this Uco Valley experience is at the top of my list of recommendations. Finca Adelma was a small family winery with wonderful empanadas. Alfa Crux is glorious.

Quality of Experience

Guides, Drivers and Staff

Again, Daniel was excellent.

Transport

We had the most amazing trip to Chile (Santiago, Patagonia, Andes Mountains, Casablanca Valley, Valparaiso). Emi was SO helpful in the planning process. She listened to all of our desires and was always willing to make another change to the itinerary if we asked her to. And everything went very smoothly when we went on the trip. We absolutely loved Chilean Patagonia (stayed at Patagonia Camp which is the best place we will ever stay). Thanks to Emilce's communication she was able to hold a... read more

We had the most amazing trip to Chile (Santiago, Patagonia, Andes Mountains, Casablanca Valley, Valparaiso). Emi was SO helpful in the planning process. She listened to all of our desires and was always willing to make another change to the itinerary if we asked her to. And everything went very smoothly when we went on the trip. We absolutely loved Chilean Patagonia (stayed at Patagonia Camp which is the best place we will ever stay). Thanks to Emilce's communication she was able to hold a room for us for a week while we confirmed our trip plans.

Before, during, and after the trip, I am impressed and amazed and how KimKim and Emilce helped us plan the perfect honeymoon. I honestly wasn't sure how I would feel about using a service like KimKim to plan our entire trip, and I couldn't feel better about it. We highlight recommend KimKim for your next trip.

We are so thankful for your Emilce!!!

Hotel Reviews

Patagonia Camp

Torres del Paine

BEST HOTEL WE WILL EVER STAY AT IN OUR LIVES! Every detail was perfect. They are so nice and the quality of our stay was amazing. If I could give more than 5 stars for a place to stay, this is the place. 10 stars out of 5. My wife and I were so sad to leave this magical place.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cumbres Lastarria

Santiago

Great hotel in a good location! Go to Bocanuriz nearby for dinner. The quality of the room was great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fauna Hotel

Valparaíso

Fantastic hotel in Valparaiso. Great location, very cool inside of the hotel, and the rooftop restaurant has a fantastic view and food was great (breakfast and lunch!).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascada de las Animas

San Alfonso

Great place! This was recommended to us by a coworker who stayed there 10 years ago. Really cool location in the Andes mountains, takes about 2 hours from Santiago airport to get there. It is definitely more remote. The staff was nice, but this was the place where we encountered the fewest amount of people who spoke english. Also, our perception is that this is a destination for local Chileans on the weekends. When we arrived Thursday night and had breakfast Friday morning, there was only one other group eating breakfast or had excursions planned that day. Then on Saturday and Sunday the place had lots of people. We always felt safe, but it's a big property so walking back at night was a little dark. Overall we enjoyed our stay, very unique and cool place that offers a lot!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Torres del Paine all inclusive - Activities menu provided by the hotel

Torres del Paine

10 stars out of 5, we are active and just loved every minute of Patagonia Camp with guided hikes, and the guides would bring tea and fruit and chocolate for when you got to the top of the hike. And you'd have beers/drinks/wine after the hikes in the parking lot. The coolest stay ever, everything about it.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic private city tour around Santiago de Chile - Half day

Santiago

It was good, Orlando did a great job! I feel like Santiago doesn't have as much to see as I maybe thought, however it is a cool city with mountains surrounding it. Very scenic in terms of mountains.

Quality of Experience

Guides, Drivers and Staff

Transport

Wow wow wow . The trip was wonderful . Emilce you did an amazing job . I will definitely recommend all my friend tu use you for any upcoming travels.

Odile M. Robinson read more

Wow wow wow . The trip was wonderful . Emilce you did an amazing job . I will definitely recommend all my friend tu use you for any upcoming travels.

Odile M. Robinson

I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very... read more

I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very nice and very friendly.
I give 5* to Elmice and her team.

Hotel Reviews

Huinid Obelisco Hotel

Buenos Aires

Very friendly and helpful staff

Authenticity & Character

Beautiful lobby

Location

Near very good restaurants

Staff

Very helpful

Cleanliness & Comfort

Toilets cleand

Amérian Executive Hotel Mendoza

Mendoza

Good

Authenticity & Character

Exquisite chandelier

Location

Next to every thing

Staff

Nice

Cleanliness & Comfort

The air-conditioner made noises.

Hotel Merit Iguazú

Puerto Iguazú, Misiones

It was far from the main road. Rooms were musty and old

Authenticity & Character

Nothing to say. The rooftop pool was beautiful

Location

Bad location. Far from every thing

Staff

Very good service

Cleanliness & Comfort

Cleaner sheets

Activity Reviews

Uco Valley Experience - PRIVATE

Mendoza

Superb

Quality of Experience

Guides, Drivers and Staff

Punctual driver

Transport

Very good

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Breathtaking. Wine and food galore. Very friendly staff. Perfect

Quality of Experience

The dancing

Guides, Drivers and Staff

Friendly

Transport

Good

The Best of Argentina Culinary Experience

Buenos Aires

We had a lot of fun

Quality of Experience

The whole experience

Food

Superb

Guides, Drivers and Staff

Very very nice

Transport

Exclusive dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Wow!! Is all I can say!

Quality of Experience

Exquisite

Food

Top notch

Guides, Drivers and Staff

Our guide spoke French.. He truly made this experience

Transport

Good. The antique cars were a nice touch

San Antonio de Areco Excursion -Round trip Private transfers

Buenos Aires

Very relaxing. Perfect end to the vacation

Quality of Experience

The horse rides

Food

Empanadas were excellent

Guides, Drivers and Staff

ANDREA was the best!

Dinner - Wine Walking

Mendoza

Beautiful experience!!

Quality of Experience

Learned a lot about wine

Food

Good tapas

Guides, Drivers and Staff

Hostess was very informative

Spa Day Termas de Cacheuta - PRIVATE

Mendoza

Very interesting! And relaxing

Quality of Experience

The towels needed a change.

Food

Very very good

Guides, Drivers and Staff

Very nice

Everything was amazing and the guides, Andrea, Louis, and Lorena were just perfect! This was an incredible experience that we could not have done if not for this travel agency.
Thank you very much. read more

Everything was amazing and the guides, Andrea, Louis, and Lorena were just perfect! This was an incredible experience that we could not have done if not for this travel agency.
Thank you very much.

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was... read more

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was beautiful with the wine country and Andes views, and Iguazu Falls was such a gorgeous wonder of the world! We felt extremely safe being two young, female adults, and I would recommend KimKim and Argentina to anyone! It was amazing 🤩

Activity Reviews

Brazilian Falls - PRIVATE

Puerto Iguazu

The Best of Argentina Culinary Experience

Buenos Aires

Argentinean Falls - Full day

Puerto Iguazu

Tango Show & Dinner

Buenos Aires

Cycling in the vineyards

Mendoza

Great Adventure - Boat trip

Puerto Iguazu

The Birds Park - PRIVATE

Puerto Iguazu

This was not what I expected it to be. It was our last day so it was light right before going to the airport, but it was essentially just a zoo. I had thought we would be bird watching more in the wild, but that was not the case. It was still amazing to see all of the exotic bird species that live there!

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of... read more

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of the hotels were centrally located and comfortable, not a fan of the hotel in Mendoza though. The dinners and lunches that Emilice planned were stellar. We couldn’t have dreamt of a better trip. My husband and I are seasoned travelers but I would have never been able to plan a trip as good as this one. Thank you KimKim, Emilice, and all of our drivers and guides. Will definitely use this company again and will recommend to my fellow travelers. Gracias por todo!!!

Hotel Review

Cordon del Plata

Mendoza

Although we were moved to Hotel M, across the street and it was newer, it was noisy and bathroom was super small similar to a bathroom on a cruise ship. You could hear everyone in the hallway and street noise was pretty bad. It was centrally located which was very nice. Also, I requested a little later check out and they asked for 50% of daily rate. Unbelievable.

Authenticity & Character

Location

Centrally located in heart of city, easy to walk around.

Staff

Cleanliness & Comfort

Activity Reviews

Neighborhoods Tour

Buenos Aires

Hernan our guide was fabulous.

Quality of Experience

Guides, Drivers and Staff

Transport

Creole Horseback Riding

Mendoza

Very rustic place and home cooked lunch was delicious. Enjoyed riding in the Andes.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

"Fileteado" Class in San Telmo

Buenos Aires

The tour of San Telmo was great but too much emphasis on Fileteado. The class was very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Argentina Culinary Experience

Buenos Aires

So much fun. Food was delicious and met other travelers.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

“Santa Susana” Fiesta Gaucha Excursion

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Iguazú: NATIVE GUARANI COMMUNITY

Puerto Iguazu

Quality of Experience

Guides, Drivers and Staff

Transport

Brazilian Falls - Half day

Puerto Iguazu

This was phenomenal. See the Brazilian side before you see the Argentinian side.

Quality of Experience

Guides, Drivers and Staff

Guide was just ok.

Transport

Parque Das Aves

Puerto Iguazu

Not a bird lover but truly enjoyed the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver was very nice.

Argentinean Falls - Full day

Puerto Iguazu

Wow, it was breath taking. The Iguazú Falls should be on everyone’s bucket list.

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure - Boat trip

Puerto Iguazu

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

It was fun riding in a 1928 Model T car but it should not be used to go such a long distance. Took us an hour to get to the restaurant and 20 minutes to get back in a regular car.

Full day tour to Vineyards: Wine and Olive

Mendoza

Quality of Experience

Guides, Drivers and Staff

Transport