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Jorge Reyna

My name is Jorge, your local travel expert in Mexico. I love traveling, to experience new cultures and see the amazing diversity of this world. I studied tourism and take any opportunity I get to travel. My goal is to take you to off-the-beaten-track areas and share my local knowledge with you to create an experience that not only meets but exceeds your expectations! Let me show you authentic Mexico, the country that I love.

What places and activities do you specialize in?

"I'm a travel consultant specializing in the Central and Southern regions of Mexico. Meaning I take care of all of the details of your experience like the local guides, great food, beaches, culture, museums, natural wonders and so much more, based on your preferences! This way, you get to relax and discover the authentic and hidden treasures of Mexico seamlessly.

As part of our commitment to the people of Mexico, we continue to pioneer new tours and experiences to create jobs and generate income for our local partners throughout the country."

How did you get involved in travel?

"I was born into a family that loves to travel. Throughout the earliest years of my life, I got to travel within my own beautiful home country. When I was 15, I took my first international trip to Canada; that's where I fell in love with experiencing different cultures. I got my degree in tourism, which allowed me to continue traveling, mainly throughout Europe, and then life brought me back home here to paradise... Playa del Carmen."

Please share a unique travel experience you will never forget.

"Having the opportunity to study in Canada for a month at 15 years old changed my life. It was my first experience outside of Mexico and my classmates were from many parts of the world. I loved listening to their stories about their families, their cuisine, and their cultures. When it was my turn to tell about Mexico I did it with a unique passion, and everyone always told me "I want to visit your country". Now I'm here doing exactly the same thing and what I've always been passionate about! To inspire travelers to visit Mexico and let themselves be charmed by our culture, colors, and flavors, but especially by our people. "

Jorge is part of the following groups: Mexico Travel Agents
Street vendor selling delicious antojitos
Southern Mexico Foodie Tour: Mexico City, Puebla & Oaxaca - 10 Days

Discover authentic Mexican cuisine from exotic markets and fine restaurants to street food vendors and indigenous farms. This culinary itinerary is designed for the traveler passionate about learning the history and culture of Mexcian gastronomy. You will try traditional dishes from different regions of Mexico and participate in cooking workshops all the while exploring the cultural highlights of Mexico City, Puebla, and Oaxaca.

Ancient Maya ruins of Ek'Balam
Highlights of Southern Mexico: Chiapas & Yucatán - 12 Days

This family-friendly itinerary of southern Mexico combines cultural activities with plenty of natural exploration. The first half of your trip will see you exploring Chiapas' Sumidero Canyon, el Chiflón and Misol-Ha waterfalls, and the impressive ruins of Palenque. From there, you will head to colonial-era Campeche where you will pick up your rental car and tour the Yucatán: from modern Mayan communities to ancient ruins, from refreshing cenotes to the white sands of Holbox Island.

Discover the vast Mayan city of Uxmal on the Puuc Route
Highlights of Mexico: From Mexico City to the Mayan Riviera - 14 Days

Step back in time on this two-week itinerary featuring ancient Aztec and Mayan ruins of Morelos and the Yucatán Peninsula. Along the way, you will explore Mexico City, the colonial towns of Valladolid and Mérida, and the turquoise waters of the Riviera Maya. You will snorkel in freshwater cenotes, climb stone steps of Aztec pyramids, and meet with indigenous locals to learn about Maya history and culture firsthand.

Bacalar lagoon
Highlights of Chiapas and Quintana Roo - 14 Days

Take in the views from atop ancient Mayan pyramids and underneath waterfalls with this two-week trip through some of the region's top spots. You'll wander through complex Mayan ruins, along turquoise shores, and into jungles as you learn about Mexican history and ecosystems.

A colorful street in San Miguel de Allende
Mexico's Ultimate Culture Tour - 14 Days

This exciting Mexican road trip covers a whopping number of UNESCO World Heritage Sites—perfect for culture enthusiasts. Starting in Mexico City, you'll visit historic colonial towns, architectural sites, nature parks, and gorgeous interiors while making your way to both coasts with free time each evening to explore markets, restaurants, and art galleries on your own. This two-week itinerary is best suited for those who like to be on the move (a private driver and transfers are included).

"Trajineras" on the canals of Xochimilco
Colors of Mexico City - 5 days

On this itinerary, you'll dive into Mexico City and explore everything from the city's historic center to the canals of Xochimilco. Travel back in time to learn about the history of pre-Hispanic people at the Museum of Anthropology, discover the mysterious temples of Teotihuacán, and get inspired in the bohemian neighborhood of Coyoacán, where Frida Kahlo and Diego Rivera used to live.

Recent trip reviews for Jorge

Mexico City, Puebla and Oaxaca - 14 days
Mexico | Aug 28 - Sep 10, 2022

V
Victoria O.
United Kingdom | Reviewed on Oct 20, 2022

I can't recommend Jorge and the team at KimKim highly enough. We will certainly use them again in future. We shared our priorities with Jorge (we wanted a mix of foodie tours and historic sites) and he proposed the perfect itinerary. We felt like we saw all the highlights of the cities, but nothing felt rushed, because of the very smooth transfers and daily updates/info from the local agent.

The hotels were wonderful and very central. The private guides we had were also fantastic and... read more

I can't recommend Jorge and the team at KimKim highly enough. We will certainly use them again in future. We shared our priorities with Jorge (we wanted a mix of foodie tours and historic sites) and he proposed the perfect itinerary. We felt like we saw all the highlights of the cities, but nothing felt rushed, because of the very smooth transfers and daily updates/info from the local agent.

The hotels were wonderful and very central. The private guides we had were also fantastic and spoke extremely good english (which was helpful as our spanish is non-existing!). The best part of the trip for us was Oaxaca, especially the last few days where we had a couple of trips out of the city to see the Mescal distilleries, participate in a rural cooking class and visit a traditional textile workshop.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Oct 24, 2022

Hola Viki,

I am thrilled to know that you had such a unique and authentic experience in this beautiful country. We definitely believe that having good logistics helps a lot to make the most of the time, we seek to work with high quality guides and it is a great satisfaction that you were very happy with their work. Mexico awaits you and Mark with open arms and we look forward to welcoming you back very soon.
Happy Travels,
Jorge & Rutopía Team

we were very happy with how smoothly everythi...
Mexico | Mar 7 - Mar 15, 2022

D
Dick R.
Okolona, KY | Reviewed on May 09, 2022

we were very happy with how smoothly everything went. fair amount of moving us from place to place and all went perfectly . hotels were great and in wonderful locations. thanks to everyone involved read more

we were very happy with how smoothly everything went. fair amount of moving us from place to place and all went perfectly . hotels were great and in wonderful locations. thanks to everyone involved

Hotel Review
Zócalo Central
Mexico City
Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on May 24, 2022

Hola Dick,
Thank you very much for such a nice review, I am very happy to know that the logistics of the trip lived up to your expectations and that both the destinations and the hotels were to your total satisfaction. We hope to have the pleasure of welcoming you again to Mexico.
Happy travels,
Jorge & Rutopía Team.

A perfect trip to Mexico
Mexico | Apr 2 - Apr 8, 2022

Elena
Elena R.
United Kingdom | Reviewed on Apr 11, 2022

Tom and I knew we wanted to go to Mexico. We knew we wanted a little bit of culture, some wildlife, and maybe a splash in the ocean. That's it.

With the vague and minimal information we gave them, Jorge and KimKim were able to put together a perfect trip for us. We had a flawless itinerary. It's so clear that KimKim really cares about the communities (animals and humans) in Mexico. Everything we did and everywhere we stayed felt like they were helping us experience Mexico as authentically... read more

Tom and I knew we wanted to go to Mexico. We knew we wanted a little bit of culture, some wildlife, and maybe a splash in the ocean. That's it.

With the vague and minimal information we gave them, Jorge and KimKim were able to put together a perfect trip for us. We had a flawless itinerary. It's so clear that KimKim really cares about the communities (animals and humans) in Mexico. Everything we did and everywhere we stayed felt like they were helping us experience Mexico as authentically and respectfully as possible.

It's almost impossible to pick a highlight, but top of the list has to be the day we shared with Enrique, a Mayan host who was unbelievably generous with us. He shared the community gardens, including history and background about the families that live in Nuevo Durango and other nearby communities. He showed us the neighborhood cenotes, Punta Laguna, Uma Nojoch Keej (a wildlife reserve), and more. We picked and prepared the plants as Enrique and his wife Blanca showed us the best way to cook them (and rescued us when we were pricked by the nopales!). We saw howler monkeys and spider monkeys in the wild which was very cool.

That had to be the very best day, but every day was amazing. Sian Ka'an reserve was lovely, the Mayan ruins were spectacular, the snorkeling in Puerto Morelos was fabulous, the bicycle cenote tour was jaw-droppingly gorgeous. I'm waxing superlative but it really all was like a dream.

Beyond the activities, the scheduling and pace were perfect for us. We felt like we really made the most of our six days, but with enough downtime to explore and enjoy at our leisure. From picking up our car at the airport to finding our accommodation, the logistics were very smooth at every interaction. Special shoutout to Melina who pretty much instantly helped us when we had any questions about the trip.

We've never used a travel planning service like this before. But after this trip, we'll never go back to the old way!

Local specialist: Jorge Reyna

Review of our trip to MexicoMexico City
Mexico | Dec 15 - Dec 24, 2021

L
Lisa C.
Centreville, VA | Reviewed on Jan 08, 2022

Review of our trip to Mexico

Mexico City
*******************
We found everything to be well organized.
Our guide Demi was very knowledgeable, flexible, helpful and polite.
The hotel was clean, staff was attentive and the location was conveniently, centrally located.
We appreciated the option to have private transfers to all our destinations.

Puerto Morelos
***********************
The place was beautiful! It was exactly what we were looking for: a lovely little town away from the big... read more

Review of our trip to Mexico

Mexico City
*******************
We found everything to be well organized.
Our guide Demi was very knowledgeable, flexible, helpful and polite.
The hotel was clean, staff was attentive and the location was conveniently, centrally located.
We appreciated the option to have private transfers to all our destinations.

Puerto Morelos
***********************
The place was beautiful! It was exactly what we were looking for: a lovely little town away from the big resorts! We thank Jorge for understanding our preference!
The hotel was gorgeous – however we have a few remarks:
- Staff tries to sell you a timeshare or purchase when you arrive. We did not appreciate this as we were tired from our travel.
- There is a problem with insufficient beach lounges and umbrellas.
- The hotel would be more environmentally friendly if it offered water bottle refill stations. Instead there were only water plastic bottles and no recycling bins.

Overall our trip was great, and we are very satisfied!

Hotel Review
The Fives Oceanfront
Quintana Roo

An amazing place. The premises are stunningly beautiful. The beach is kept very clean and the ocean is gorgeous! Only two things need some attention: - the staff at the resort tries to sell you a time share -there seems to be a major problem with insufficient beach chairs and umbrellas - they promote water plastic bottles, and it would be great if they could install a water bottle refill station

Tips for future travelers

Yes. Stay firm when hotel staff tries to book you for a presentation to sell you time shares. Unless you are truly interested in making such an investment, you'd better find some good excuses and get out of it...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Mexico City Walking Tour
Mexico City

Our guide Demi was very well prepared and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jan 14, 2022

Hola Lisa! Thank you so much for such a nice and kind review. It gives us great pleasure to know that you enjoyed this beautiful country and that you liked the selection of destinations, guides, and activities we chose for you. We also thank you for your feedback about the hotel in Puerto Morelos, part of our mission is to reduce the environmental impact through our travels so we will follow up and continue to promote training with our different allies. You are always welcome in Mexico and we hope to see you again very soon.

Happy travels,

Jorge & Rutopia team.

Tulum and Holbox
Mexico | Nov 28 - Dec 4, 2021

Tim
Tim Z.
Ellicott City, MD | Reviewed on Dec 26, 2021

Overall, our Mexico trip was amazing and I was very happy with our accommodations and planned activities. All of our guides were great, but a special shout-out to our guide Manuel who took us through the Sian Ka'an Biosphere Reserve. He went way above and beyond and his passion for his work really showed. Other highlights of the trip were Chichen Itza, a cooking class in Tulum, and everything about Holbox Island. Our local assistant, Leslie Perez was very responsive and helpful. We did have a... read more

Overall, our Mexico trip was amazing and I was very happy with our accommodations and planned activities. All of our guides were great, but a special shout-out to our guide Manuel who took us through the Sian Ka'an Biosphere Reserve. He went way above and beyond and his passion for his work really showed. Other highlights of the trip were Chichen Itza, a cooking class in Tulum, and everything about Holbox Island. Our local assistant, Leslie Perez was very responsive and helpful. We did have a couple of misfires on our transportation, almost missing our ferry to Holbox Island, and our airport return driver showing up 6 hours early, then leaving. We had to hire a local taxi to make our flight and it was a little sketchy but we made it. Otherwise the planning, tours, and service were stellar. Looking forward to our trip to Italy in a few months!

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Dec 27, 2021

Dear Tim, thank you very much for your kind words. We are very happy to know that you enjoyed your trip and that you liked the hotels I selected for you. We are very sorry for the inconvenience of your transfer, thank you for accepting the refund and it will definitely not happen again. Best wishes for next year and I am sure you will enjoy your trip to Italy very much. We hope to have you again soon in Mexico.
Jorge & Rutopia team.

We had an amazing honeymoon thanks to kimkim ...
Mexico | Jul 11 - Jul 20, 2021

G
Goktug G.
Turkey | Reviewed on Jul 23, 2021

We had an amazing honeymoon thanks to kimkim & Jorge.

Initially I had just contacted them to get some ideas about my trip, but I ended up booking our trip to Mexico with kimkim, after a lot of back-and-forth planning with Jorge. We wanted to visit and see both cultural/historical/gastronomical/vacation places in Mexico and our trip made that happen.

Our hotels were excellent. Our drivers and guides were always on time. The activities were fun and informative. Couldn't ask for more. We did... read more

We had an amazing honeymoon thanks to kimkim & Jorge.

Initially I had just contacted them to get some ideas about my trip, but I ended up booking our trip to Mexico with kimkim, after a lot of back-and-forth planning with Jorge. We wanted to visit and see both cultural/historical/gastronomical/vacation places in Mexico and our trip made that happen.

Our hotels were excellent. Our drivers and guides were always on time. The activities were fun and informative. Couldn't ask for more. We did not encounter any problems, we did not have to pay any extra money for an activity either. Everything went perfectly well.

Special thanks to Angel who was our guide in Merida and Chichen Itza.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jul 23, 2021

Dear Goktug,
Thank you so much for your kind words, I'm very happy to hear that you had a wonderful honeymoon here with us in this beautiful country! I'll be sure to pass your comments on to the guides. I hope we can be in contact again! Mexico will always welcome you :)
Happy Travels,
Jorge & Rutopía Team

Super easy way to plan a great trip
Mexico | Dec 21 - Jan 2, 2020

Richard
Richard G.
Mexico | Reviewed on Jan 17, 2020

Jorge and Melina did a great job and I was very happy with my trip. On very short notice during the high season, Jorge put together a perfect itinerary. I hate to plan and Jorge took all the work out of it. He put together a good balance of the big, can’t miss sites and activities that were a little more off the beaten track. Jorge helpfully worked with me to adjust the itinerary to meet my interests, and in hindsight, I only wish I had gotten more involved. Every tour they arranged was fun... read more

Jorge and Melina did a great job and I was very happy with my trip. On very short notice during the high season, Jorge put together a perfect itinerary. I hate to plan and Jorge took all the work out of it. He put together a good balance of the big, can’t miss sites and activities that were a little more off the beaten track. Jorge helpfully worked with me to adjust the itinerary to meet my interests, and in hindsight, I only wish I had gotten more involved. Every tour they arranged was fun and worthwhile with knowledgeable and professional guides and comfortable transportation. During my travels, Melina kept close tabs on me to make sure things were going smoothly. The few times I sent her a message, she quickly responded and she would check in on me every couple days when I hadn’t been in touch.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jan 20, 2020

Hola Rick!!!

Thank you so much for your review! I'm glad we were able to give you a great trip and get it organized in a short time frame! It was great to have you in Mexico and I hope you will come back soon!!

Happy Travels,

Jorge & Totonal Team

Mayan Site Tour in Yucatan Penninsula
Mexico | Dec 26 - Jan 3, 2020

Sue
Sue G.
San Marcos, CA | Reviewed on Jan 12, 2020

Totonal Viajes (KimKim's Mexican partner for this tour) did an outstanding job with the arrangement and execution of a 9 day tour of Mayan sites in the Yucatan peninsula. We provided Totonal with the general parameters of the trip we wanted and they suggested an itinerary. After our approval, they set up the hotels, transportation within Mexico, and site tours. The hotels were good quality, and all of the drivers and tour guides showed up on time. We were very impressed with the quality of... read more

Totonal Viajes (KimKim's Mexican partner for this tour) did an outstanding job with the arrangement and execution of a 9 day tour of Mayan sites in the Yucatan peninsula. We provided Totonal with the general parameters of the trip we wanted and they suggested an itinerary. After our approval, they set up the hotels, transportation within Mexico, and site tours. The hotels were good quality, and all of the drivers and tour guides showed up on time. We were very impressed with the quality of the tour guides and learned a lot on the trip. Jorge handled setting up the itinerary, and Melina handled the execution of the trip and was readily available via WhatsApp throughout the trip for any questions or issues. Melina was particularly helpful in changing our transportation arrangements to the airport at the last minute per our request. I would recommend KimKim/Totonal Viajes and would use them again for future trips.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jan 12, 2020

Hola Sue,
Thank you so much for your nice words, I’m so glad to hear that you enjoyed your time in Mexico, and even more glad to hear such wonderful things about your driver and guides. We like to think we have the best around, so it’s always nice to hear when our travelers agree with us.  I will be more than happy to work again with you for a future trip to our beautiful country!
Happy Travels,
Jorge & Totonal Team

See beautiful architecture and Mayan culture
Mexico | Sep 17 - Sep 25, 2019

E
Elizabeth K.
San Francisco, CA | Reviewed on Sep 26, 2019

The team is very responsive and really listen to your requirement and tried to accommodate your demand . The response time is quick . When arrived in Mexico , the responsible person kept close contact to ensure things are on the correct track . The itinerary planned just fit our requirement .
It had included both the colorful culture and history of the country . Even with a last minute request to book a restaurant , the agent is willing and try her best to arrange for us ,

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Sep 27, 2019

Dear Elizabeth
Thank you for your comments! We are glad that you had a great time with all our guides, and that you could discover the beautify of Mexico with them. It was our pleasure helping you with the design of this wonderful itinerary, and we totally believe that having a person taking care of you during your trip makes the difference! Thank you for trusting us for this trip and you are welcome back at any time!
Happy travels,
Jorge & Totonal Viajes Team

Mexico - food tour in colonial towns and Oaxaca
Mexico | Mar 30 - Apr 7, 2019

Simone
Simone B.
Brooklyn, NY | Reviewed on Apr 08, 2019

Wonderful trip to Mexico visiting Mexico City, Puebla and Oaxaca. Perfectly organised by Jorge who arranged a fantastic itinerary based around Mexican gastronomy. Lovely hotels, excellent guides and everything worked very smoothly. Highly recommend Jorge to plan a memorable holiday in Mexico!

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Apr 26, 2019

Hola Simone,

Thank you very much for your review and your kind words =) I am so happy to read that you had such a great time enjoying some of the region’s most important and beautiful historic sites. I enjoyed a lot planning this trip for you and your parents and I hope you will come back soon =)

Happy travels,

Jorge & Totonal Team

tours
Mexico | Feb 7 - Feb 7, 2019

T
tom f.
New Berlin, WI | Reviewed on Feb 09, 2019

Our Ednza tour with Juan was great,he was very informative,friendly,and went out of his way to take lots of group pictures for us too!...It was beautiful, and I would defiantly recommend this guided tour....Great Job!!!! Tom

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Feb 14, 2019

Hola Tom!!!
Thank you very much for traveling with us! We hope you enjoyed your tour to Edzná! Hope to see you soon again to enjoy this beautiful country.

Jorge & Totonal Team

Teotihuacan - Mexico City - Basilica of our lady of Guadalupe
Mexico | Jan 29 - Feb 1, 2019

DINA
DINA M.
Croatia | Reviewed on Feb 03, 2019

Jorge organised the trip for us, and Demi was our guide for the Mexico City. First day we decided to go to the Teotihuacan and Basilica de Santa Maria de Guadalupe and on the second day wandering in the city. We liked pyramids in Teotihuacan the most. Demi explained everything and also he knows english so that was a bonus. Even we got stucked in the traffic jam Our driver Eric and guide Demi were very calm and easy going. Would recommend them also to the others!

Best regards,
Dina

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Feb 10, 2019

Hola Dina,

Thank you very much for your nice comments, I am so glad that you enjoyed your trip, It was a pleasure to help you organize a nice experience and I hope you come back soon to Mexico!!!

Happy Travels,

Jorge & Totonal Team

Mexico in January
Mexico | Jan 4 - Jan 19, 2019

Pamela
Pamela C.
United Kingdom | Reviewed on Jan 27, 2019

We contacted Kimkim last year to arrange a locally organised trip. From the beginnin* excellent communication and we were put into contact with Jorge Reyna bested at Totonal. Jorge was fantastic. He listened to our requests whilst bringing his own experience of travelling in Mexico. Arrival in Me I o city was perfect; met on time and transferred to the lovely central zocalo central hotel. Pablo Yuichi was our guide and was very knowledgeable, very friendly and worked very hard to maximise... read more

We contacted Kimkim last year to arrange a locally organised trip. From the beginnin* excellent communication and we were put into contact with Jorge Reyna bested at Totonal. Jorge was fantastic. He listened to our requests whilst bringing his own experience of travelling in Mexico. Arrival in Me I o city was perfect; met on time and transferred to the lovely central zocalo central hotel. Pablo Yuichi was our guide and was very knowledgeable, very friendly and worked very hard to maximise our experience in Mexico City. Highly recommend Pablo and his charming father who drove us. We had a 3+ hour delay for our flight to Tuxtla but our driver was waiting despite the early hours of the morning and saw us safely into our hotel room. Pepe our guide was fabulous. We had a great trip along the Canon del Sumidero and Chiapa de Corsa. Our visit to the indiguviilages was fascinating. Still with Pepe an early but worthwhile journey to Agua Azal Waterfalls onto Palenque. Our next great guide Hector toook us along with other travellers to Yaxchilian and Bonampak sites. Fabulous. Onto the lovely walled city of Campeche, Terese, our final guide and driver was amazing. She took incredible care of us. Very professional helped me find the mexican cooking ingredients in particular the elusive dried epazote. Finally onto Isla Holbox. A fantastic, very well organised trip with great local guides who made this a truly memorable experience. One again thanks to Jorge.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Feb 10, 2019

Dear Pamela,
Thank you very much for your kind review. We are very happy to hear that you enjoyed your stay in Mexico! For sure, we will make that all your guides receive your greetings also. Having good guides really makes a difference, and therefore we work only with well-experienced driver-guides, who know how to show the very best of Mexico in a truly authentic way. Thanks for trusting us to design your trip and we hope to hear from you soon!

Happy Travels,

Jorge & Totonal Team

Family trip to Oaxaca
Mexico | Dec 23 - Jan 3, 2019

M
Mark B.
Skokie, IL | Reviewed on Jan 06, 2019

Everyghing that KimKim helped coordinate, including guides, was excellent. Jorge, our KimKim agent really helped make this a perfect family vacation.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jan 09, 2019

Hola Mark,

Thank you for taking the time to leave us a review and for visiting our beautiful country. We glad to hear you had such a great trip and the guides meet up your expectations. Wish you the best on future trips!

Best Regards,

Jorge & Totonal Team

Family Christmas
Mexico | Dec 24 - Dec 31, 2018

Susie
Susie G.
San Diego, CA | Reviewed on Jan 05, 2019

We booked a week long trip to San Miguel de Allende and Guanajuato through Totonal Viajes (via KimKim) and were so pleased with the attention to detail and positive experience throughout -- from our friendly airport transfer to our exclusive tours with Maria in San Miguel de Allende, and with Susana and Antonio in Guanajuato.

Jorge, our agent, did a wonderful job of accommodating our group during a very busy travel time. Our hotels were perfectly located, and our local experiences were all... read more

We booked a week long trip to San Miguel de Allende and Guanajuato through Totonal Viajes (via KimKim) and were so pleased with the attention to detail and positive experience throughout -- from our friendly airport transfer to our exclusive tours with Maria in San Miguel de Allende, and with Susana and Antonio in Guanajuato.

Jorge, our agent, did a wonderful job of accommodating our group during a very busy travel time. Our hotels were perfectly located, and our local experiences were all so well curated. It's clear we were dealing with someone who knows how to share the magic of travel and Mexico's culture with visitors! And Jorge stayed in touch during our trip, checking in via WhatsApp. I would definitely book with Totonal Viajes on KimKim again.

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jan 09, 2019

Dear Susie,

Thank you very much for your kind words about our guides and drivers. It was a pleasure to organize your trip to Mexico and it is important for us to give you good services so you can enjoy the beauty of this amazing country. Once again, thank you for traveling with us and hope to welcome you again on another memorable trip.

Happy Travels
Jorge & Totonal Viajes Team

Family Christmas
Mexico | Dec 24 - Dec 31, 2018

Z
Zoe G.
La Jolla, CA | Reviewed on Jan 01, 2019

We have just returned from an amazing trip to Mexico that Jorge had planned for us. We were met at the Leon airport by a very friendly driver - Christian - and soon learned that every single person that the agency has assigned to us is just as nice. Our hotel in San Miguel was comfortable and centrally located and the tours that Maria gave us were informative and most enjoyable. We enjoyed visiting churches, monuments, and the Mercado without being pushed in any way. Being a great host, she... read more

We have just returned from an amazing trip to Mexico that Jorge had planned for us. We were met at the Leon airport by a very friendly driver - Christian - and soon learned that every single person that the agency has assigned to us is just as nice. Our hotel in San Miguel was comfortable and centrally located and the tours that Maria gave us were informative and most enjoyable. We enjoyed visiting churches, monuments, and the Mercado without being pushed in any way. Being a great host, she even treated us to local ice cream!) The hotel in Guanajuato was just as nice, if not better. Here we met a family of tour guides. First Susana took us around town and gave us a lovely description of the city and its magnificent history. The next day, her father Antonio drove us to the mines and the mummy museum and showed us spectacular views of the beautiful Guanajuato. Not only does everyone in this family know their history and city, but also the friendly approach of those we met made us feel as if we were among relatives.
I would highly recommend a similar journey to everyone. I still can't believe that these magical cities are only a couple of hours' flight away and am confident that our family will take more trips to these destinations. Thank you, KimKim, and a huge thank you to Jorge who did everything he could to meet our demands. I hope to someday have a chance to thank him in person!

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Jan 04, 2019

Dear Zoe!!!

Your review is just amazing!!! Thank you so much for your kind words and to trust in Kimkim and Totonal for your trip. We are very very happy that you enjoyed the experience, Guanajuato and San Miguel Allende are lovely colonial cities with a lot of history, are authentic treasures of Mexico!!!
I will send all your comments to Christian, Maria, Susana, and Antonio who love what they do and is reflected in their service, We will be more than glad to help you arrange another... read more

Dear Zoe!!!

Your review is just amazing!!! Thank you so much for your kind words and to trust in Kimkim and Totonal for your trip. We are very very happy that you enjoyed the experience, Guanajuato and San Miguel Allende are lovely colonial cities with a lot of history, are authentic treasures of Mexico!!!
I will send all your comments to Christian, Maria, Susana, and Antonio who love what they do and is reflected in their service, We will be more than glad to help you arrange another trip experience for you and your family!

Wish you a very nice 2019 full of great experiences!

Happy travels,

Jorge and Totonal Viajes Team =)

Mexico december 2018
Mexico | Dec 7 - Dec 15, 2018

S
Simon L.
United Kingdom | Reviewed on Dec 16, 2018

Thank you Jorge for organising a wonderful trip over 3 cities in Mexico. Mexico City was vibrant and active. Puebla was more historic and the central area full of character, artists, pottery and candy! Great to wander around and enjoy. Similarly the days spent in Oaxaca further south were so enjoyable, wandering around the historic centre. Whilst the Sun and Moon temples at Teotihuacan were amazing, the pyramids at Monte Alban I think outshone them! The guides we had in each area were excellent - knowledgable, friendly and so helpful. We want to come back!

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Dec 17, 2018

Thank you so much for your review! It makes us really happy to see that you had such a fantastic time in these wonderful cities that have so much to offer!!! It's really important to us to have happy travelers. That is why we work with excellent guides and always do our best for our clients to really enjoy their visit to Mexico. I hope you come back soon! We would be really happy to have you back.

Happy travels,

Jorge

Mexico City
Mexico | Oct 26 - Oct 29, 2018

Jonny
Jonny P.
Canada | Reviewed on Oct 30, 2018

Jorge turned around a complete tour with under 24hrs notice. The tours were informative with great guides and delivered exactly what we asked for. Thanks!

Local specialist: Jorge Reyna
Jorge
Jorge Reyna
Local specialist in Playa del Carmen | Reviewed on Nov 05, 2018

Thank you so much Jonny! It was a pleasure to help you with your trip to Mexico. I'm glad that you enjoyed your time in Mexico City. I look forward to hearing from you shortly! Happy Travels!!!