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Marc Urban

Passionate about travel, discovering new places, new experiences to try and getting to know people are the reasons why I became a travel specialist.
I really love to be able to share all my experience and prepare unforgettable trips for those who wants to discover the Wonders of Indonesia, its great heritage and culture.

What places and activities do you specialize in?

"I prepare customized trips to most of the Indonesian Islands, such as, Sumatra, Borneo, Java, Sulawesi, Bali, Lombok, Gili and Flores.
With various activities, local encounters, off the beaten track experiences, adventure, wildlife, gastronomy, cultural and sea activities."

How did you get involved in travel?

"I always wanted to visit the world and discover all those unknown places, I started travelling through Europe and North America when I was 16 years old, I crossed and lived through 46 countries and have been living in Indonesia for almost 10 years now."

Please share a unique travel experience you will never forget.

"So many to tell ! But the very first weeks I arrived to Indonesia are the ones I will never forget. I spent my time living and going fishing with the fishermans in a small village of the East coast of Bali, leaving at 4am to open sea before sunrise with those amazing people."

Marc is part of the following groups: Indonesia Travel Agents
Mangrove forest at Walakiri Beach, Sumba
Nature & Beaches in Indonesia: Bali & Sumba - 12 Days

On this outdoor adventure, relax and explore two of Indonesia's most beautiful islands: Bali and Sumba. Begin in Uluwatu in Bali, where you'll visit the cliffside Uluwatu Temple and see a traditional dance show. Then fly to Sumba to explore thatched-roof villages, visit serene beaches, and swim beneath waterfalls. Travel eastward across the island as you take in the natural wonders around Tambolaka, Waikabubak, Tarimbang, and Waingapu. Finally, return to Bali to see one last sunset over Uluwatu.

Padar Island in Indonesia
Discover Indonesia: North Sumatra, East Java & Bali - 15 Days

See Indonesia's highlights in Sumatra, Java, and Bali. Begin in the town of Bohorok, where you'll explore the rainforest and spot orangutans, then head to Yogyakarta to visit UNESCO-listed temples. Hike Mount Bromo and Mount Ijen at sunrise, then go snorkeling near Menjangan Island before transferring to Ubud to enjoy cultural activities, ending the trip with rafting and relaxation on the beaches around Uluwatu.

Tegalalang rice fields
Bali Adventure: Temples, Jungles & Beaches - 13 Days

Venture through the heart of Bali on this 13-day journey that hits the highlights of the diverse Indonesian island. Start in Ubud, where you'll discover the famous Tegalalang rice fields and climb Mount Batur for breakfast at sunrise on its summit. Go snorkeling near Menjangan Island and trek through Bali Barat National Park. Visit the temples at Lempuyang Gateway before lazing on the pristine beaches of Amed and Pasir Putih. Finish your trip with intensive snorkeling and beach fun in Sanur.

Bohorok River
Orangutans & Elephants: Discover Indonesia's Sumatra Jungle - 6 Days

Venture through the jungle on this six-day exploration of Sumatra's UNESCO-listed Gunung Leuser National Park. Trek through lush forests to catch glimpses of colorful lizards, exotic birds, leaf monkeys, macaques, and even the elusive orangutan. Relax along the Bohorok River floating in an inner tube or go whitewater rafting. Explore the rugged terrain of Tangkahan by 4WD and mingle with the elephants before relaxing in secluded hot springs and refreshing waterfalls.

Rice fields near Rantepao
Wander South Sulawesi: Rituals & Traditions of Indonesia - 6 Days

Spend six days exploring Indonesia's Tana Toraja region, home of the traditions and rituals of the Torajan ethnic group. Enjoy a scenic journey from Makassar as you leave the stunning coastline for mountains and thick forests. Visit the Cliffs of Lemo and learn the Torajans' beliefs about death. Explore the villages of Ke'te and Palawa with their traditional sweeping roofed homes before hiking among rice fields, bamboo fields, and cocoa plantations.

Spot orangutans in their natural habitat in Gunung Leuser National Park, Indonesia
The Wonders of Sumatra: Nature, Culture & Orangutans - 9 Days

Go off the beaten path on this nine-day adventure to Sumatra, one of the most beautiful places in Indonesia. It begins in the northern province with a hike through virgin rainforests to spend time with orangutans. Then, take a road trip to West Sumatra, where you'll discover the unspoiled beauty of the Minangkabau Highlands and visit traditional villages where the history is as deep as the culture.

Recent trip reviews for Marc

Amazing Indonesian Adventure
Indonesia | Dec 28 - Jan 4, 2023

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Jan 05, 2023

This was an amazing adventure! We especially enjoyed all the interesting hotels we stayed along the way. A highlight to the trip was exploring the Ijen Crater and seeing Komodo dragons. The food experience was wonderful! All our guides were helpful. read more

This was an amazing adventure! We especially enjoyed all the interesting hotels we stayed along the way. A highlight to the trip was exploring the Ijen Crater and seeing Komodo dragons. The food experience was wonderful! All our guides were helpful.

Hotel Reviews
Plataran Bromo
Wonokitri

Incredible place! Would like to spend more time here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ijen Resort and Villas
Banyuwangi

Amazing place! Would like to spend more time here

Authenticity & Character
Location
I’m
Staff
Cleanliness & Comfort
Activity Reviews
Hike to the Top of Mount Ijen Volcano
Ijen, East Java

This was a highlight. Great guide! Excellent hike and got to see the blue flame

Quality of Experience
Guides, Drivers and Staff
Transport
Liveaboard Cruise: Komodo dragons, beaches, snorkelling and manta rays
Komodo Island

This was another highlight to our trip! Great crew on the boat!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban

The kindest people in the world surrounded by breathtaking nature
Indonesia | Oct 20 - Nov 4, 2022

Judith
Judith D.
Belgium | Reviewed on Nov 22, 2022

When thinking back on our adventures in Indonesia only superlatives come to my mind.
First attempts to make the itinerary were done via local Belgian travel agents. Very soon I found out that these lead to the same things over and over again. But then after googling some more I found KimKim. Never heard of them before but as huge US travel fans attracted by the fact they are HQ-ed in Chicago. after indicating our preferred destination and wishes we came in contact with Marc. oh gosh, this... read more

When thinking back on our adventures in Indonesia only superlatives come to my mind.
First attempts to make the itinerary were done via local Belgian travel agents. Very soon I found out that these lead to the same things over and over again. But then after googling some more I found KimKim. Never heard of them before but as huge US travel fans attracted by the fact they are HQ-ed in Chicago. after indicating our preferred destination and wishes we came in contact with Marc. oh gosh, this was a winner!! From the first moment Marc "listened" to our wishes and was thinking with us. The connection was there from the beginning and step by step he managed to set out the lines for our itinerary. I suppose there were times when he was pulling his hair because we wanted another change, another hotel ..... He never gave us the idea he was done with it, always there to adapt and to help.
We could reach him at any time before, during and after the trip. He is a true diamond for any organization so KimKim I can only advise you to take care of this one! Good team members don't come in easily and frequently.
along our trip we were in contact and taken care of by many locals. We have talked to them for hours as we love to meet the true culture and spirit of a country. They were all good and very helpful. the most knowledgeable was definitely Lucy how thought us many things and was always a nice company.
One person stood out of the many! Jerry, our guide and driver in Bali definitely deserves to be mentioned in person. He is a true jewel to the world. To us he was one of the reasons that our time in Bali will never be forgotten! He pampered us as if he knew us for years! He was always there to lean a helping hand and go the extra mile. He handled according to every of our wishes. Even after getting back home, he asked if we arrived safely. I'm sure we will stay in contact with him and hear about his lovely family.
Reflecting today there were so many things that stood out. Our main focus was nature. We were impressed every day by what each island has to offer. from Oeran-outangs over elephants to stunning sunrises, pink beaches and sunset dances by flying foxes!
We are more than grateful that we were among the happy people having the chance in life to discover this true paradise on earth.
Though our eyes and ears were spoiled on a daily basis what will stay forever as the deepest impression was the friendliness and kindness of the Indonesian people. No matter the island, no matter the religion .... they can teach the world on how to live together. We will never forget those smiles and helping hands.
Thanks to all that made this trip a memory for life!
For those that would love to see some pictures feel free to look on instagram/ judithdebrus

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Reviewed on Dec 09, 2022

Dear Judith,

Thank you very much for your feedback and all the details; it was my pleasure to prepare the itinerary together and talk about it during your trip, but mostly it was great to get to know you and your family!

Keep in touch, and hopefully see you soon!

Best wishes,
Marc

Overall, I really enjoyed my visit to Indones...
Indonesia | Oct 10 - Oct 25, 2022

J
Jane T.
Kensington, NY | Reviewed on Nov 01, 2022

Overall, I really enjoyed my visit to Indonesia. Being a first time visitor, I thought I saw a good intersection of the country. My favorite places were the jungles of Sumatra, seeing the volcanoes around Mt. Bromo and just relaxing at the beach.

What I would improve is some of the sequencing. The first half of the trip was pretty aggressive, with early wake ups at 1-3AM to get a sunrise. With varying weather conditions, some of this was less than ideal. I also had some flight... read more

Overall, I really enjoyed my visit to Indonesia. Being a first time visitor, I thought I saw a good intersection of the country. My favorite places were the jungles of Sumatra, seeing the volcanoes around Mt. Bromo and just relaxing at the beach.

What I would improve is some of the sequencing. The first half of the trip was pretty aggressive, with early wake ups at 1-3AM to get a sunrise. With varying weather conditions, some of this was less than ideal. I also had some flight cancellations causing a lot of last minute running around. Marc was great at changing the schedule for the latter half of the trip to accomodate though.

In addition, some hotels although listed as 4 star, were definitely not as great. Definitely do your research if you're looking for better accommodations.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang

Great experience and food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FM7 Resort Hotel Jakarta
Tangerang, Banten

The hotel had a lot of guests that were knocking on people's doors late in the night. The food was sub-par with no real Indonesian food in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

Food at breakfast was great. The location was also great, however the hotel quality was lacking. The couches were stained and the bathroom had a lot of black grout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plataran Bromo
Wonokitri

Loved this hotel. The overall space was beautiful. Service was incredible and it was easy to arrange services.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mimpi Resort Menjangan - CHSE Certified
Pejarakan

I loved Mimpi. The rooms were really unique. The food was great and the location for snorkeling was also amazing.

Bangsring Breeze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun Heaven Ubud by Inara
Gianyar – Bali

I had an ant infestation in this hotel and had to get things cleaned and my room moved. It was also off of Ubud center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Joya Biu Biu Resort
Jimbaran

Overall great stay. The food was catered to more of a western audience though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Orangutan Tour
Bohorok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Borobudur Temple
Yogyakarta

Couldn't go to the top. I wish we knew this ahead of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Family Dinner - Visit Prambanan Temple Complex
Yogyakarta

Couldn't go to the top, I wish I knew this ahead of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Mount Bromo
Mount Bromo, East Java
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Top of Mount Ijen Volcano
Ijen, East Java

Got rained out although we hiked to the top. It was the right decision to turn around, but a bit of a shame.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Ubud
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit a Local Market & Enjoy a Cooking Class
Ubud, Bali
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cultural Immersion & Traditional Lunch at Rumah Desa
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Reviewed on Nov 21, 2022

Dear Jane,

Thank you for your feedback; the first part of the trip could indeed be a bit strong due to the times and early mornings; I do hope it was worth the experience and glad that you could also rest at the end of the beachside.

Best,
Marc

The trip was excellent. The planning was smart.
Indonesia | Oct 10 - Oct 24, 2022

A
Avi S.
Cupertino, CA | Reviewed on Oct 31, 2022

The trip was excellent. The planning was smart and thoughtful. Marc suggested traveling to Sumatra which was a good call. He suggested doing the activities in the first part of the trip and allowing for some days to rest at the end. He was right. We needed to rest on the last day after all the interesting activities that we experienced along the way.
Marc booked us into great hotels and planned an interesting trip that included Urang Utan watching in Sumatra, Volcano climbing in Java,... read more

The trip was excellent. The planning was smart and thoughtful. Marc suggested traveling to Sumatra which was a good call. He suggested doing the activities in the first part of the trip and allowing for some days to rest at the end. He was right. We needed to rest on the last day after all the interesting activities that we experienced along the way.
Marc booked us into great hotels and planned an interesting trip that included Urang Utan watching in Sumatra, Volcano climbing in Java, visiting Unesco world heritage temples, snorkeling, and learning how villagers in Bali live.
The teams on the ground were punctual and reliable. They showed up on time

Marc was flexible and helped us reschedule the trip due to a family emergency two months prior to our departure. He also helped us deal with a last-minute cancelation of an internal flight by adjusting the schedule and hotel reservations.

I recommend Kimkim and Marc, the local agent in Indonesia. I would use Kimkim as my trip planning platform in the future.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang

Nice hotel next to the jungle.

Authenticity & Character
The hotel rooms were comfortable and in line with nature.
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

This hotel is historic and in the center of the city. The rooms were nice and clean. The bathroom in our room needed a little fix so we called a maintenance person for help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jiwa Jawa bromo

great location, close to the mountain. The room was nice with a nice view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ijen Resort and Villas
Banyuwangi

Nice resort with a nice restaurant. Great place in nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adi Assri Beach Resort & Spa - CHSE Certified
Pemuteran, Bali

Great location with nice rooms. Nice swimming pool and access to the beach. The room had an outdoor/indoor shower which is fun to take shower under the sky. Easy access to the snorkeling site and to good restaurants in the nearby village. Note: The Airconditioner could be better. We had to call maintenance to adjust it. The hotel is close to a mosque, and we were called for prayer at 4:50 am.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun Heaven Ubud by Inara
Gianyar – Bali

Great rooms, great stuff, and a nice dinner place. We had local artists perform every night of our stay.

Authenticity & Character
Location
out of the city among rice paddies.
Staff
shared with us their life and were very attentive.
Cleanliness & Comfort
Sudamala Resort, Sanur
Sanur Kauh, Denpasar Selatan, Kota Denpasar, Bali

The hotel is in a nice location and is in a secluded area. It is within walking distance from restaurants, shops, and the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Orangutan Tour
Bohorok

A great tour guide helped us spot wild life, including monkies and orang utans.

Quality of Experience
The guide was informative and showed us the nature
Food
Guides, Drivers and Staff
All were great
Transport
Visit Borobudur Temple
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Family Dinner - Visit Prambanan Temple Complex
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Mount Bromo
Mount Bromo, East Java

The weather was not good on the day that we visited but never the less it was a good experience.

Quality of Experience
Guides, Drivers and Staff
I wish we had a guide on this section of the trip and not only a driver to understand what we are seeing.
Transport
Hike to the Top of Mount Ijen Volcano
Ijen, East Java

The guide was great and took us to the best location possible. He gave us information to understand the mountain and its significance.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Indonesia

The location and guides were great. snorkeling was broken into two sessions of 45 minutes in two sites.

Quality of Experience
Food
Guides, Drivers and Staff
A very good guide explained and took care of us during the session. He also took pictures and shared them with us.
Transport
Transfer to Ubud
Indonesia

Nice trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a Local Market & Enjoy a Cooking Class
Ubud, Bali

Nice experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cultural Immersion & Traditional Lunch at Rumah Desa
Indonesia

Very nice visit with good explanations. We learned a lot and also experienced life in a village.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling from Batur to Ubud
Indonesia

The cycling was supposed to be easy. However, a few factors caused it to be more challenging than expected. 1. Most of the ride was downhill and required us to hold the brakes. 2. Part of the ride was on roads (and not only on paths between rice paddies). The roads were busy, and we were not ready for it.

Quality of Experience
Guides, Drivers and Staff
Transport
Tibumana waterfall
Ubud, Bali

A short walk, a short waterfall, and not so impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Reviewed on Nov 21, 2022

Dear Avi and Anat,

I do love that you enjoyed Sumatra, one of my favorite places in Indonesia!

Thank you very much for your feedback and recommendation!

Best wishes,
Marc

Beautiful, memorable time spent in Indonesia
Indonesia | Oct 16 - Oct 21, 2022

L
Linda S.
Darien, CT | Reviewed on Oct 22, 2022

Marc Urban, specialist and coordinator for my recent Indonesian travel is exceptional. I would rate him with additional stars. Marc went above and beyond throughout our planning process, addressing all the details, particular interests and needs. Marc is an exceptional and attentive communicator. Many thanks to him for a beautiful time spent in Indonesia. And thanks to guides Dian and Budi for teaching me so much. As well as, drivers Rifky and Edi. Their kindness is immeasurable. This is my... read more

Marc Urban, specialist and coordinator for my recent Indonesian travel is exceptional. I would rate him with additional stars. Marc went above and beyond throughout our planning process, addressing all the details, particular interests and needs. Marc is an exceptional and attentive communicator. Many thanks to him for a beautiful time spent in Indonesia. And thanks to guides Dian and Budi for teaching me so much. As well as, drivers Rifky and Edi. Their kindness is immeasurable. This is my second experience traveling via KimKim. It’s the way to go with custom travel.

Hotel Review
Wapa di Ume Ubud
Ubud, Gianyar, Bali

Beautiful natural grounds, calming environment. Accommodation was spacious, bright, clean and inviting. Bed had an attached mosquito net/curtain, which made it very attractive. Breakfast was exceptional.

Authenticity & Character
Everything.
Location
The hotel is set within a natural environment.
Staff
Welcoming, kind, helpful.
Cleanliness & Comfort
Exceptional!
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Reviewed on Nov 21, 2022

Hi Linda,

Thank you for your feedback, it was an absolute pleasure to prepare the itinerary with you, but mostly it was great to get to know you.

See you soon for more adventures,

Stay well!
Marc

Both our drivers were excellent. The hotels w...
Indonesia | Oct 5 - Oct 11, 2022

Chris
Chris S.
United Kingdom | Reviewed on Oct 12, 2022

Both our drivers were excellent. The hotels were lovely except the ibis in Surabaya which was fine. The Plataran hotel at bromo was fabulous. The M-gallery at solo was lovely although many of the things we tried to order (drinks and food) were not available as it was getting back on its feet post Covid. The M-gallery in Yogyakarta was also lovely and seemed to have everything we ordered. Its location is great as it’s near the Main Street. It was expensive though as tax and service were not... read more

Both our drivers were excellent. The hotels were lovely except the ibis in Surabaya which was fine. The Plataran hotel at bromo was fabulous. The M-gallery at solo was lovely although many of the things we tried to order (drinks and food) were not available as it was getting back on its feet post Covid. The M-gallery in Yogyakarta was also lovely and seemed to have everything we ordered. Its location is great as it’s near the Main Street. It was expensive though as tax and service were not included in its prices. The sunrise at bromo was great. The temples near Solo were lovely albeit not as spectacular is the ones near Yogyakarta. You need cash for tipping and some guidance on this might be helpful. You also need cash for visa on arrival. The traffic in the cities is very bad. Not as bad as Hanoi but progress is slow. Motorways work well. We bought some excellent batik at very good prices in solo and an artwork batik in Yogyakarta. We really enjoyed all the arranged tours.

Hotel Reviews
Plataran Bromo
Wonokitri

Lovely hotel. Very beautiful and classy. Great service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ibis Surabaya city center

It’s did what it said on the tin. But nothing outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Surakarta Heritage - MGallery Collection
Authenticity & Character
Looked much older than it was but done so well it added to the experience.
Location
Beautiful hotel.
Staff
Cleanliness & Comfort
Grand Dafam Signature International Airport Yogyakarta

Great brand new hotel. Lovely view from out north facing room. Really nice staff. Still awaiting an alcohol licence so we could not order the cocktails we wanted.

Authenticity & Character
Location
Perfect for the airport. Free transfer. At 5 am.
Staff
They provided us with a hot pack up breakfast with coffee at 5 am. Lovely check in staff too. Really helpful. New hotel so some staff appeared to be still being trained. But everybody was great.
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

Lovely hotel near the best shopping and eating street.

Authenticity & Character
Looked fabulously traditional despite being fairly new. Felt authentic.
Location
Short walk to great street food and restaurants, bars and shops. Near railway station.
Staff
Cleanliness & Comfort
Activity Reviews
Explore Mount Bromo
Mount Bromo, East Java
Quality of Experience
Guides, Drivers and Staff
Transport
Bumpy. Early start but great trip.
Sukuh & Cetoh Temple
Solo

Long but interesting drive. Very nice fairly small temples.

Quality of Experience
Guides, Drivers and Staff
Transport
Taman Sari and the underground mosque
Yogyakarta

Really nice palace. Sadly underground mosque closed due to Covid hangover.

Quality of Experience
Guides, Drivers and Staff
Transport
Sultan Palace
Yogyakarta

Lovely palace. But mostly exhibitions showing the life of Sultans.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Dinner - Visit Prambanan Temple Complex
Yogyakarta

Like a smaller older Angkor Wat.

Quality of Experience
Guides, Drivers and Staff
Transport
Puppet & Batik making
Yogyakarta

Lovey quality of craftsmanship. We bought a beautiful batik created by our guide. No pressure to buy which is nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Borobudur Temple
Yogyakarta

Quite a long way from Yogyakarta in terms of travel time. But it’s an amazing Buddhist temple. Sadly you can’t go into the temple post Covid but still fabulous to walk around.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban