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Pedro Luis

Hello everyone :)
Every single time I have the opportunity to travel, my goal is to fully experience the destination. I truly believe that the essence, the context & the materialization are the key factores to fully unveil an incredible and memorable travel experience.
- As a local and travel expert, I know the essence of each destination.
- By experiencing/knowing the essence of each place/destination, I know the context in which they flow.
- Due to the relationship I have built with local suppliers over the years I know exactly how to materialize the essence in the right context.
This is me - I care, so you can travel carefree!

What places and activities do you specialize in?

"Places: Portugal Mainland; Portuguese Islands (Açores & Madeira); Mainland Spain; Spanish Islands.
Activities: Walking Tours; Winery Visits & Tastings; Boat Trips; Hikes; Hot Air Ballooning; Thematic Dinners/Meals; Self-Drive Trips; Private Driver Trips; Exclusive Activities; among others"

How did you get involved in travel?

"I was born and raised in Sintra and since I was then I won the taste for traveling and exploring the world. By the time I reached 18, I decided that I wanted to assist others with their trips and enrolled in Tourism Degree to acquire not only skills, but also the knowledge needed to achieve my goals within this work field. Since then, I never stopped doing what I love and now, more than ever, I am really happy for sharing my experience with travelers through my own company."

Please share a unique travel experience you will never forget.

"Memorable experiences are the ones that change the way you see the world! They´re funny, they´re frightening and they´re fascinating.
Something that is still remarkable in my life, dates back to a few years ago when I applied to volunteer program to help other people. I realized that you don´t need that much to help people around you. Having that in mind, I try the best I can to share this idea with people around me.
Tourism is a business from people to people and it will only make sense if you care about the others."

Pedro is part of the following groups: the Azores Travel Agents, Portugal Travel Agents
Lisbon's colorful hilltops
Portugal & Northern Spain: Lisbon to San Sebastián - 15 Days

Combine the best of Portugal and northern Spain for 15 days of fun on the Iberian Peninsula. Zip through Lisbon by tuk-tuk and see the fantastical hilltop palaces of Sintra, then head north to riverside Porto and the Douro Valley wine country. Hop over to Spain to marvel at Barcelona's modernist landmarks and hike between the clifftop villages of the Costa Brava. Your adventure wraps up on the Bay of Biscay, enjoying the crescent beaches and renowned gastronomy of San Sebastián.

Camilo Beach in Lagos
Portugal Grand Tour: Lisbon, Porto, the Algarve & More - 15 Days

Get a full Portuguese experience with this 15-day tour that hits the country's north, south, and west. Begin with tours of Lisbon and the fairy-tale castles of Sintra, then head north to sample the wines and flavors of Porto and the Douro Valley. Meet Portuguese history in medieval Coimbra, fortified Óbidos, and the ancient Roman city of Évora. Venture back south to the pristine coast of the Algarve to end your journey relaxing on its world-famous beaches.

Beach in Albufeira
Portugal Road Trip: Porto, Lisbon & the Algarve - 15 Days

Road trip through some of the most beautiful places in Portugal on this exciting 15-day tour. As soon as you land in Lisbon, drive north to gorgeous Porto and the Douro Valley. Spend multiple days enjoying wine and taking in riverside views. Then, go back to the capital for guided tours and side trips to castles and beaches. Finish in the wild Algarve, whose coastline is flanked by tall sea cliffs and impressive caves.

Views over Lisbon and the Tagus River
Highlights of Portugal & Spain: Lisbon to Madrid - 13 Days

Journey through the heart of the Iberian Peninsula on this epic, 13-day itinerary. Start in Portugal to wander Lisbon's atmospheric neighborhoods, discover the hilltop palaces of Sintra, and immerse yourself in Évora's ancient history. Then it's time to head east into Spain, where Andalusian culture and cuisine come alive in Seville and Granada. Your adventure ends in Madrid, where you'll get to know the Old Masters at the Prado Museum and take a flavorful tapas tour through the capital.

View of Câmara de Lobos in southeast Madeira
Self-Drive Adventure in Madeira - 8 Days

This relaxed road trip introduces you to the Portuguese island of Madeira, whose volcanic landscapes and natural beauty make it a popular getaway from the mainland. Discover the charming Old Town and botanical gardens of its capital Funchal. Hike between Madeira's two highest peaks of Pico do Areeiro to Pico Ruivo, then decompress by taking a ferry to the island of Porto Santo—beaches renowned for their healing properties.

Recent trip reviews for Pedro

Amazing Overall experience.
Portugal | Dec 23 - Dec 31, 2022

Agnes
Agnes K.
Concord, CA | Reviewed on Jan 04, 2023

I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again. read more

I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again.

Hotel Reviews
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Turim Santa Maria
Funchal
Authenticity & Character
The location
Location
Staff
Have staff in the pool area more receptive. Everyone else was nice and courteous.
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto
Authenticity & Character
Location
Center of town
Staff
Very approachable and nice.
Cleanliness & Comfort
Activity Reviews
Dinner with a Fado Performance
Lisbon

The Fado experience was great. The singing was amazing and an intimate experience since it was a small venue. The food and wine was delicious.

Quality of Experience
Food
The iberico pork, the cod fish and the steak
Guides, Drivers and Staff
Very nice and knowledgeable.
Transport
Nice transportation
West Side Madeira Tour
Madeira

Nuno was very knowledgeable as he drove us to every point. He was very patient and gave us ample time in every location.

Quality of Experience
Our driver's skill in driving up and town the narrow roads.
Guides, Drivers and Staff
Knowledge and skills in driving
Transport
East Side Madeira Tour
Madeira
Quality of Experience
Guides, Drivers and Staff
Nuno was able to accommodate our last minute Toboggan ride and cable car experience.
Transport
Exclusive Driver Tour in the Douro Valley
Portugal

The tour was better than we expected. The driver was friendly and prompt.

Quality of Experience
Would definitely recommend the boat ride because it was so scenic and memorable.
Guides, Drivers and Staff
The driver went out of his way to show us Porto and Gaia so we can experience Porto while there is still daylight.
Transport
The ride was very comfortable.
Boat Trip in the Douro River on a Traditional Rabelo Boat
Douro Valley
Quality of Experience
The scenic view from the boatride
Guides, Drivers and Staff
The staff was very friendly and accommodating. The guide even had restaurant recommendations.
Transport
The smooth boat ride.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Jan 04, 2023

Hello Agnes! Thank you so much for taking the time to write this review and for your positive feedback :)
I'm so glad you had an amazing vacation and it was my pleasure to help you.
Sincerely,
Pedro

I can’t say enough wonderful things about our...
Portugal | Nov 28 - Dec 6, 2022

J
Jill H.
Los Angeles, CA | Reviewed on Dec 13, 2022

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt... read more

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt and lovely, and Fado and all food was delicious. Thank you. I’m sure to use Kim Kim for our next experience.

Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon
Dinner with a Fado Performance
Lisbon
Quality of Experience
Knowledgeable, prompt and easy
Food
Guides, Drivers and Staff
Personable, knowledgeable
Transport
Clean, spacious, prompt
Port Wine Cellar Visit with Tastings
Porto
Private Driver to Sintra with Tickets to Pena Palace
Portugal

It rained but that is not anyone’s fault but Mother Nature.

Private Guided Cultural Walking Tour in Porto
Porto

Such a fabulous guide. Such a gorgeous city.

Quality of Experience
The
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Dec 13, 2022

Hello Jill,
I am super happy to receive your feedback and to know that you really enjoyed your time in Portugal!
Thank you once again for trusting Kim Kim and Across Portugal!
Your friend in Portugal - Pedro & Across Portugal Team

We were impressed and happy with Pedro's plan
Portugal | Oct 1 - Oct 10, 2022

Michal
Michal N.
Israel | Reviewed on Oct 11, 2022

We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim read more

We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim

Hotel Review
Vila Galé Cascais
Cascais
Authenticity & Character
Location
The vicinity to the sea
Staff
The guys at the reception were curt.
Cleanliness & Comfort
The room was clean and the bed spacious
Activity Reviews
Dinner with a Fado Performance
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
The driver couldn't bring us to the restaurant.Theplace was noisy to the point of disturbing the atmosphere.The acoustic was to intense.The food was not very good.But the music was wonderful and compensated.
Transport
Exclusive Driver to Braga and Guimarães
Porto
Quality of Experience
Everything!
Quality of Experience
Everything!
Guides, Drivers and Staff
The drive, the view, the giudance.
Guides, Drivers and Staff
The drive, the view, the giudance.
Transport
The car was clean and comfortable
Transport
The car was clean and comfortable
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Oct 12, 2022

Hello Michal,
Thank you so much for your feedback!
I am happy to hear that we have exceeded your expectations. It was a pleasure to have you in Portugal and to assist you with the necessary adjustments to accommodate Inbar.
Would love to welcome you in my lovely country once again in the future.
Pedro

THE BEST TRIP !! Every aspect was top notch....
Portugal | Sep 16 - Sep 26, 2022

R
robin k.
North Chicopee, MA | Reviewed on Sep 30, 2022

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you! read more

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Oct 02, 2022

Dear Robin,
So happy to receive your positive feedback :)
Very happy to hear that enjoyed every single moment of your trip in my lovely country.
I hope to welcome you in Portugal once again in the future.
Sincerely,
Pedro

I think everyone (Francisco, Ricardo, Andre, ...
Portugal | Sep 16 - Sep 26, 2022

sherry
sherry z.
Taunton, MA | Reviewed on Sep 29, 2022

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot... read more

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot say enough about the welcomeness felt by all and the easiness to get around with help from our Portuguese guides.
It was a trip we will recommend to many of our friends. Pedro listened to all of our needs and fulfilled them all. His constant check-in of how things were going made us all very cared for! Thank you so much and we look forward to visiting your beautiful country with beautiful people once again.

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

Small but unique in all its lovely working personnel. We were welcomed with open arms and always being accompanied with directions, our personal needs, restaurant suggestions and information etc. Truly a home away from home......Helpful in every way! Breakfast crews were delightful...... We would recommend Madalena highly....also location was perfect!

Authenticity & Character
Attention to detail.....
Location
Easy to walk everywhere from there!
Staff
All of them.....so very willing to help in any way.
Cleanliness & Comfort
Comfortable rooms and clean!
Pestana Porto - A Brasileira
Porto

Great location and lovely rooms. Dining on the sidewalk or inside had an interesting menu and staff was extremely cordial.

Authenticity & Character
Feeling of old and new.
Location
Easy walk to the river and train station.
Staff
Attentive!
Cleanliness & Comfort
Easy access to amenities and bar...plenty of room for two.
The Noble House
Evora

Architecturally magnificent with an antiquated feel. Plenty of room to relax in a somewhat small setting. It has a lovely small courtyard in front to sit and breakfast can also be taken outside on the deck. Very quiet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town . Hard not to like Cascais and where it is but the fortress sealed our fondness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Exclusive Driver Tour in the Douro Valley
Portugal

The views, the driver, the winery and wine! A relaxing day in the vineyards of Douro cannot be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Ability to talk to the driver and hear easily the stories of Duoro Valley.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Sep 29, 2022

Dear Sherry,
I appreciate you taking the time to write so many kind words about our country and services - I truly appreciate you sharing your experience.
I will make sure to share your feedback with all our team and guides.
Looking forward to welcome you in Portugal once again in the future.
Sincerely,
Pedro

We were impressed and very pleased with each ...
Portugal | Sep 16 - Sep 26, 2022

Page
Page R.
Hanover, MA | Reviewed on Sep 29, 2022

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country read more

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

excellent location...excellent service..delicious breakfast...lovely room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great location...excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Pestana Cidadela Cascais
Cascais

Wow..What a beautiful hotel Great location..modern and cool

Location
Cleanliness & Comfort
Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon

We loved it and our guide was excellent

Quality of Experience
Dinner with a Fado Performance
Lisbon

It was wonderful...the music was beautiful

Quality of Experience
Food
Private Driver to Sintra with Tickets to Pena Palace
Portugal

We loved our driver Nelson..we enjoyed the entire day with him. He was excellent...great smooth ride..relaxed..beautiful playlist of music

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Cultural Walking Tour in Porto
Porto

Andre was very nice and informative

Quality of Experience
Port Wine Cellar Visit with Tastings
Porto

We were surprised it was private tour...It was wonderful...and tasting was great..served with delicious cheese

Quality of Experience
Exclusive Driver Tour in the Douro Valley
Portugal

I was concerned at first that Andre had a cold but he explained it was just an allergy. He was a fast driver but drove well. He was very engaging and gave us an excellent all day tour. We enjoyed getting to know him and share stories

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Winery Tour & Wine Tasting + Traditional Portuguese Lunch
Douro Valley

We were again surprised it was a private tour...It was excellent. What a beautiful vineyard and winery....so beautiful. We LOVED our lunch

Quality of Experience
Guides, Drivers and Staff
Boat Trip in the Douro River on a Traditional Rabelo Boat
Douro Valley

It was beautiful..hot and just beautiful country

Quality of Experience
Private History & Cultural Guided Tour in Évora
Évora

It was a beautiful town and our guide was calm and interesting We had a little mix up in the chapel of Bones..too crowded for us...and we lost our guide for a while..waited outside..It was nice

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Sep 29, 2022

Hey Page :)
It is great to hear from you!

I am reallly happy to hear that you enjoyed our planning and that Portugal exceeded your expectations! Thank you so much for your kind words about Portugal.

All the best,
Pedro & Across Portugal Team

The royal treatment!
Portugal | Aug 28 - Sep 3, 2022

Patty
Patty L.
Austin, TX | Reviewed on Sep 04, 2022

I can’t express how much we enjoyed our trip to Portugal! Pedro and Joao exceeded our expectations both with the trip they planned for us as well as their responsiveness when anything came up along the way! While we enjoyed everything we did and all the places we stayed, we particularly enjoyed our walking tour of Lisbon with Ricardo, our drive to Sinatra with Jose, the beautiful Vila Vita Parc Hotel in the Algarve and the Aurora boat tour to see the caves!
We will definitely use Kimkim to... read more

I can’t express how much we enjoyed our trip to Portugal! Pedro and Joao exceeded our expectations both with the trip they planned for us as well as their responsiveness when anything came up along the way! While we enjoyed everything we did and all the places we stayed, we particularly enjoyed our walking tour of Lisbon with Ricardo, our drive to Sinatra with Jose, the beautiful Vila Vita Parc Hotel in the Algarve and the Aurora boat tour to see the caves!
We will definitely use Kimkim to plan vacations in the future!

Hotel Reviews
Pousada de Lisboa, Praça do Comércio - Monument Hotel
Lisbon

Beautiful, spacious hotel will situated in the heart of Lisbon. Great breakfast buffet included

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Vita Parc Resort & Spa
Porches

Gorgeous hotel with very comfortable guest suites, delicious food and drink, very accommodating staff and unbeatable views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Large comfortable rooms overlooking the marina in an old converted citadel with very interesting art installations throughout. Well located adjacent to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon

Ricardo did an excellent job navigating around the hills and around to lesser known vantage points and sharing the interesting history of Lisbon. He is a very knowledgeable guide. This tour is what I wish my history classes would have been!

Quality of Experience
Guides, Drivers and Staff
Dinner with a Fado Performance
Lisbon

Very authentic Portuguese experience!

Quality of Experience
The music was beautiful! The only negative was that the restaurant was small and when the singing began, they turned off the a/c and closed the door to better hear the performance but that made it quite stuffy inside.
Food
Guides, Drivers and Staff
Transport
Private Driver to Sintra with Tickets to Pena Palace
Portugal

Our driver Jose was very informative about the area and even took us to some hidden gems for photos and the beautiful Monte Mar for lunch. What a great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to the Grottoes - Porches
Portugal

Unfortunately, we were dropped off at the wrong location for this trip by our taxi driver so we thought we would miss it, but Pedro contacted the tour company and they waited and hour and a half for us to get there to start this amazing private tour of the caves! So glad it worked out because it was truly one of the highlights of the vacation! The boat captain navigated the caves so beautifully around the waves, kayakers and paddle boarders to get us unbelievable views of these magnificent caves. Ogo, the guide was very knowledgeable about the area explaining the formation of the area and showing us beautiful vantage points and interesting fauna.

Quality of Experience
Guides, Drivers and Staff
Transport
There was a mixup getting to the right place but once we found it, it was worth the trip!!
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Sep 05, 2022

Hello Patty,
I am so glad to know you enjoyed your time in Portugal!

I will make sure to share you comment with João and the rest of the team - believe me, you just made our day!

Thank you once again for trusting Kim Kim and Across Portugal! We will always be 100% available for you - feel free to contact us anytime.

All the best,
Pedro & Across Portugal Team

Best trip ever!
Portugal | Aug 6 - Aug 14, 2022

Philip
Philip G.
Limerick, PA | Reviewed on Aug 15, 2022

Gosh, Portugal was never on my radar till a few weeks ago. We spontaneously cancelled our planned trip to Ba Hamar and went in a different direction. Being familiar with KimKim, my wife found Pedro to be the most experienced/ highest reviews on the KimKim sight when it came to Portugal. We stayed in Lisbon for 3 nights at the Tivoli. Pedro scheduled our hotel, and a walking tour, as well as coordinated our driver around our schedule.
Then the driver drove us to Algarve. Pedro put us... read more

Gosh, Portugal was never on my radar till a few weeks ago. We spontaneously cancelled our planned trip to Ba Hamar and went in a different direction. Being familiar with KimKim, my wife found Pedro to be the most experienced/ highest reviews on the KimKim sight when it came to Portugal. We stayed in Lisbon for 3 nights at the Tivoli. Pedro scheduled our hotel, and a walking tour, as well as coordinated our driver around our schedule.
Then the driver drove us to Algarve. Pedro put us in the Vila Veda Parc resort, which, was the most picturesque place I'd ever been to...Period. This says a lot b/c people would say I'm a seasoned traveler, and I stay at 5 star hotels when we do travel. This was it. Vila Veda Parc.
The final destination was Cascais, where we stayed at the Miragem Hotel. Cascais was more international, vs. Algarve which was 100% touristy. Cascais had culture, little streets to walk around into where you can get "lost" but the center of Cascais is not too big to not be able to find your way a back to the hotel. We would 100% do this again.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Aug 16, 2022

Hi Philip and Phoebe,
Greetings from Portugal!

Thank you for your amazing feedback - we really appreciate the trust and decision to visit our country!

We are really happy to know you enjoyed your time with us and that you would be willing to do it again - that is the best we can hear from you.

Perhaps you will be able to bring your daughter next time and have some time all together :)

All the best,
Pedro & Across Portugal Team

19 days in Portugal
Portugal | Jul 15 - Aug 2, 2022

S
Susan G.
Queens Village, NY | Reviewed on Aug 05, 2022

We reviewed the guides, the hotels, and the itineraries every day with Pedro so refer to him. Generally speaking, the guides were very good and professional and spoke English quite well. The drivers were always punctual, well dressed, spoke English well and drove us to our destinations in E- class Mercedes. Certainly, kudos to the drivers. Although we had 4-star hotels, a couple of hotels were a little disappointing. They didn't have wash cloths, they didn't have tissues, the final hotel,... read more

We reviewed the guides, the hotels, and the itineraries every day with Pedro so refer to him. Generally speaking, the guides were very good and professional and spoke English quite well. The drivers were always punctual, well dressed, spoke English well and drove us to our destinations in E- class Mercedes. Certainly, kudos to the drivers. Although we had 4-star hotels, a couple of hotels were a little disappointing. They didn't have wash cloths, they didn't have tissues, the final hotel, the Villa Galé Cascais, didn't have an iron or an ironing board, suggesting we use their laundry service and they wanted to charge for the safety deposit box. Power went out in the room, but was corrected within 10 minutes. The hotel in Porto was good, but the safe deposit instructions were confusing. They need to get a simpler safe deposit box like other hotels. All in all, the hotels were good and the breakfasts were great! The itinerary that Pedro did for us was comprehensive and we saw a lot of the important cities and places of Portugal. Pedro acceded to our requests to change the times of pickup by the drivers to modify our itinerary and is trying to get us a refund for the Pena Palace which we paid for twice due to the Palace not honoring our tickets on a day when the palace was closed due to fires raging in Portugal. That was stupid. They wanted us to go online to request a refund instead of simply replacing our tickets with new tickets. There was constant contact from Pedro to confirm what each upcoming activity was, the driver's name and WhatsApp # and the time of pickup at our hotels. We had constant communication texting both ways. This was excellent. We reviewed everything from each day's activities for him. The walking tour in Porto was a bit redundant and and we could have done without the honey and chocolate tasting tour. It fell short and felt like a time filler. Yet, we loved Porto. In contrast to all the churches, monasteries, palaces, and other historical places, we loved the nature hiking tour in Serra da Estrela and the follow up picnic. The walking tour in Évora was also quite good.

Hotel Reviews
Palácio da Lousã Boutique Hotel
Lousã

This hotel was beautiful. The reception was great. The hotel was designed beautifully. The rooms were comfortable and the breakfast was amazing. The manager greeted everyone personally in the dining area during breakfast. And, they gave us hats to take away with us. What a nice touch. The only thing that out tour planner didn't anticipate was to arrange a dinner reservation when we arrived. They were fully booked for reservations and we would have loved to have dined there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora

Very good location, great breakfasts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

Great location, excellent breakfast, very attentive reception and staff, rooftop pool w/bar.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Activity Reviews
Private Driver to Sintra with Tickets to Pena Palace
Portugal

Driver was excellent with knowledge of the area. He pointed to things we should try. Not his fault, the Pena Palace was closed due to fires in the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Driver Tour in the Douro Valley
Portugal

The driver added personal history to enhance the trip. He grew up here and related what he did on his family's farm.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Serra da Estrela w/ Picnic
Serra da Estrela Nature Park

Our guide was well versed in the terrain, pointing out vegetation as well as geological formations. He spoke well in English and made the hike go smoothly. He topped it off with a "picnic" which was a full lunch. This activity, in contrast to the churches and other historical places, was a highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Aug 08, 2022

Hi Marvin and Susan,
It is great to hear from you!

I am reallly happy to know you enjoyed our service and our communication during the entire process. This made my day :)

We will take your feedback into account in order to improve our offer to other travelers - thank you for your detailed input on that. I reallly appreciate!

All the best,
Pedro & Across Portugal Team