We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.
We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the... read more
We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.
We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the Asia countries. They, in turn, hire local freelance tour guides. Odynovo itself didn’t offer tours that cover Vietnam and KL together, so it took kimkim to step in and manage multiple country tours. Kimkim only calls you up at the start and asks for your budget for hotels, travel preferences, and food allergies. After that they step aside and provides the online platform to share itineraries with fellow travelers and provide point of contact if any issues come up during the trip. So basically this review is of Tom (our local contact) and Odynovo who I give 5 stars. Tom worked with us to tweak the itinerary to our liking and even accommodated our request to limit tourist shops. He was very responsive throughout our trip. For kimkim, the user interface is nice and easy to navigate but I would dock off a star or two since there is no transparency in pricing the trip, which kimkim may be involved with.
A e-visa is needed to travel to Vietnam. Although they say it is easy to apply, in reality it takes a bit of wrangling to get the right credit card to be accepted.
In Hanoi, our first tour guide Mr Le Thien was available as soon as we arrived in Hanoi (in fact all the guides are there during the Vietnam part of the tour). During the first full day tour he was thorough in explaining the impact Ho Chi Minh had in Vietnam history and explaining the migration path of the Vietnamese people and surrounding villages to the south. I had some trouble understanding his English in some parts but could manage overall. The tour offered lunch at a local restaurant but the food was not traditional Vietnamese food aside from the spring rolls. The food quality was good but I would prefer more local varieties in the preset meal. Mr Le made up for this by going out of his way to show us local restaurants that served dishes like Cha Ca, Banh cuon, banh mi, etc. after the tour. The hotel accommodations was good since it was within walking distance of the old town and lake. The next day at Ha Long Bay was perhaps the best part of the trip. Note that between destinations, stops are made at various demonstrations and government price shops so you can buy souvenirs. Sometimes it is better to stop at these and not have to haggle with prices, while other times the stops seem a distraction.
In Hoi An/Danang, Mr. Bui Anh Tuan was our guide. He was very knowledgeable about the My Son Holy Land and Hoi An ancient town, both of which were highlights. He provided a lot of insight in Vietnamese life and culture and was humorous which was a plus. The second tour at Ba Na hills is more like a Disneyland like resort. The hotel location and tour lunches were pretty good, with a good selection of Vietnamese dishes to sample. This was the next best spot in Vietnam as there are less motor bikes zooming around and the area is close to the coast so we were able to try the fresh fish for dinner.
In Ho Chi Minch city, Mr. Victor was our tour guide. Compared to the other cities and guides, the intensity was ramped up a level. A sheet with over 20 or so bullet items is handed to you to watch for scams, stolen phones, rude locals, and a bunch of other things to watch for. This might be useful if you started the tour in Saigon, but we had already been seasoned in Vietnam customs up to that point, so it just raised anxiety unnecessarily. The guide was prepared with plenty of background material in several notebook binders and YouTube-like videos from his phone. The material could get overwhelming presented in this fashion, but you have to appreciate the level of energy the guide provided to present it. The hotel was a little older than other hotels we stayed at and located in a similar hectic part of the city. The hotel selection was perhaps the worst of the trip. The Mekong delta tour was not quite as impressive as it did not include any visit to floating markets. It seemed more geared toward providing monetary support to the locals than providing a memorable experience. The lunch was very good. The next day tours at the Cu Chi tunnels and city tour were better as they provided in depth content about the war. But the lunch option was very poor as the Vietnamese dishes had no flavor.
Finally, in KL, there was no tour guide to greet us at the airport. You can tell the discontinuity of the different country tours. The hotel accommodations were good.
Hotel Reviews
Friendly staff. Food options good. Rooms were clean and had good character. Definitely best part of the trip including visit to caves, beach and kayaking activities.
Within walking distance to the ancient town. Good breakfast options especially the Vietnamese coffee. Friendly staff gives good restaurant recommendations
Alagon D'antique Hotel & Spa
Ho Chi Minh City
On the old side. Tiny, slow elevators. Tub with shower affixed to it was awkward. Bed is firm. Located in a busy area so not relaxing.
Hotel Stripes Kuala Lumpur
Good breakfast options. Friendly staff. Location within walking distance to street markets.
Good location. Clean. Not much of a view. Breakfast options ok. Elevator touch buttons hard to activate
Location
Close to old town
Activity Reviews
Full Day Hanoi City Tour with Old Quarter Rickshaw Ride
Hanoi
The morning visit to Ho Chi Minh mausoleum and residence was a highlight. You have to get in 2 lines before entering the mausoleum. Once inside, you get to see the embalmed body of Ho Chi Minh in a glass case. It’s a little cold inside so wear long sleeve shirt if possible. In another part of the park, you get to see where Ho Chi Minh resided. No outlandish buildings but modest and simple structures. We also visited a museum which introduced us to the mixed ethnicity of people occupying the area in the past. Outside the museum, you get to enter in replicas of structures (mostly bamboo?) that local villagers lived or gathered in. The visit to Hanoi Hilton prison was also interesting. You get up close to the difficult conditions the prisoners were in. The puppet show towards the end of the tour was ok since there was no translation available. Finally the rickshaw tour of the old town was neat. It gives you a front row view of how to navigate through people, motor bikes, and cars all at once. The locals will tell you the rickshaw drivers will try to rip off tourists, so you feel obliged to tip them (it’s a hard way to earn a living..)
Guides, Drivers and Staff
Transfer from Hanoi to Halong Bay
Vietnam
The stop to the government priced souvenir store was good. It gave you a chance to buy stuff without the haggling. The stop to the pearl store seemed unnecessary.
Guides, Drivers and Staff
Bhaya Classic Cruise -Day 2
Ha Long Bay
In the morning, you can join the Tai Chi exercises on the upper deck. The exercises are quite refreshing with the surrounding. Following that, we visited one of the large caves in the bay. This requires you to go up and down a number of stairs, but nothing strenuous. Most of the caves are well lit so you get to see a lot of the structure and colors.
Guides, Drivers and Staff
Bhaya Classic Cruise -Day 1
Ha Long Bay
After a long drive, you see references to the King Kong movie shot around the area, so right off you can expect a touristy area. After checking in and a short wait, we are escorted to the cruise where the staff greet you warmly. Once onboard, you check into the rooms which have a unique charm to them. You can hang out in the patio area of your room or wander around the different decks of the boat. The views of Ha Long Bay are spectacular as the boat travels through the various shaped rocks. During the afternoon, you get to spend a few hours kayaking and/or hanging out on a small beach in the bay. There’s some amount of garbage in the waters, but not too bad, The preset dinner on the third deck was good. At night the ship anchors in the peaceful calm waters. If the weather is good you can get nice sunsets or sunrises.
Guides, Drivers and Staff
Full Day My Son Holy Land and Hoi An Highlights Tour
Hoi An
The tour takes you to old ruins of Hindu temples in the morning. After a drive, you hop onboard an open seat electric cart that has several rows of seats. The ride itself is swift and has a theme park feel to it before you get to the remnants of ruins that survived the bombings (you get to walk by one of the bomb craters). There are several different sites but each show the same symbolism (Lingam and yoni mainly). In the main site, you can walk inside and around the ruins before joining a regularly scheduled cultural dance show. There is a museum on the way back from the returning cart ride that has some interesting displays worth checking out. Back to Hoi An, you get to walk around the ancient town. There you can see a 17th century Japanese bridge still intact. You can also see old Chinese merchant houses. The lunch there featured some good Vietnamese cuisine. At night the town lights up with red and other colored lanterns along the river and not to be missed. The street market becomes very vibrant as well.
Guides, Drivers and Staff
Drive to Da Nang with the visit to Golden Bridge
Vietnam
Ok, maybe it is not surprising that there is a theme park in Vietnam. But this park has some historical context. The morning drive takes you through a few local towns until you reach the foothills. After winding up the hills you reach a large parking area leading to the park. There you pass through a large gate and line up to enter the park. The resort is at the top of the hills so you take the cable cars up. The first stop takes you to the golden bridge where giant stone hands seemingly hold up a pedestrian bridge. Then you pass through a French village, complete with wine cellars. The buildings were built during French occupation of Vietnam. We ate at a buffet restaurant which served a wide range of Asian food. The next cable car takes you to Buddhist temples and other resort buildings (you can see construction for further expansion). This is the highest point on the mountain so on a good day you can see Hoi An/ Da Nang and the ocean. On the return trip there is a drive though the city and a stop at one of Da Nang’s beaches.
Guides, Drivers and Staff
Fly from Da Nang to Saigon
Ho Chi Minh City
After arriving to Saigon, Mr Victor took us several blocks to the van. Mr Victor then played a pre-recorded tape of how not to get in trouble in Saigon. The level of anxiety surely increased unnecessarily. After checking in the hotel, we were taken through a hot building with a bunch of merchants and street vendors. Not the greatest environment to shop around. In the evening we had free time to check out the local cuisine (and try not to get run over)
Guides, Drivers and Staff
Full Day Mekong Delta Tour (My Tho)
Ho Chi Minh City
The drive out of Saigon didn’t show anything worth remembering. Mr Victor gave a pretty thorough background of Vietnam and the Mekong delta in his presentation. After arriving at the port, we boarded a motorized boat and shuffled through fairly strong currents of the river. We were then taken through a family owned coconut candy shop. Next we found another local willing to give us a ride on a horse drawn cart. This led us to a family restaurant that served us various local fruits and even performed some traditional music and dance. Finally, we were led to a stream where a lady and her daughter tried rowing us to the delta to our original motor boat (she and her daughter ditched that boat and took a motorized version back). We travelled further along the delta to a restaurant for seafood lunch. After lunch we took the same motor boat back to the original port and drove back to Saigon.
Quality of Experience
The different modes of transportation may be interesting for the first time but it kind of felt like an unnecessary way to help the locals out given the labor provided
Food
May have got sick from food
Guides, Drivers and Staff
Half Day Cu Chi Tunnels Tour
Ho Chi Minh City
The tour gives you a first hand look at the Vietnam (or American) war. You can actually fire some live ammunition for a fee. There is about an hour or two drive to the site where the Vietcong dug an elaborate maze of tunnels. The site consists of bomb craters, damaged tanks and armored vehicles, and various carved out areas of underground tunnels and rooms and traps. If you don’t mind the sweat and darkness, you can walk through short tunnel segments. After returning to Saigon, after lunch the tour takes you through a war museum. The effects of the war are in full display with unique photos.
Quality of Experience
Better food would make this 5 star
Food
No taste. We had to request the fish sauce?
Guides, Drivers and Staff
Half Day Ho Chi Minh City Tour with Dong Khoi Street
Ho Chi Minh City
We visit a palace where the south president gets overthrown by the communist north. We also get to see other historical buildings (mainly French influenced)
Guides, Drivers and Staff
Half Day Kuala Lumpur City Tour
Kuala Lumpur
Malaysia is a strong contrast to Vietnam. There’s more order on the streets despite the much larger population. We get to drive through the city to see various historical sites which can be seen for free. The main highlight is the Petronas tower which requires a fee to take the elevator to the viewing areas like the tower bridge and near the top floor. The view at the top is not part of the tour so we had change the original lunch plan, but the tour guide was accommodating. We chose to eat in the food court area in the towers where there is a wide selection to choose from.
Guides, Drivers and Staff
Full Day Malacca Tour From Kuala Lumpur
Kuala Lumpur
It is fairly lengthy ride to Malacca, but definitely worth it. There is a pit stop midway to the ancient city. Once in Malacca we visited ruins of an old church, then proceeded to the old town. There we entered or passed by local shops and various historical buildings (mainly Chinese)
Guides, Drivers and Staff
Guides, Drivers and Staff