New Zealand Travel Agents

Lydia and her team at New Zealand Self Drive Tours were fantastic! They were quick to respond when there was a minor issue at one of the wine cellars and the issue was resolved immediately. And this was on Christmas eve!! The app was extremely helpful throughout our drive. Just one suggestion for the folks at the New Zealand Fine Touring-- The Milford Fly Cruise Fly website is inaccurate about the pick up times from the hotels in Queensland for the 10 am trip. Please let them know that people... read more

Lydia and her team at New Zealand Self Drive Tours were fantastic! They were quick to respond when there was a minor issue at one of the wine cellars and the issue was resolved immediately. And this was on Christmas eve!! The app was extremely helpful throughout our drive. Just one suggestion for the folks at the New Zealand Fine Touring-- The Milford Fly Cruise Fly website is inaccurate about the pick up times from the hotels in Queensland for the 10 am trip. Please let them know that people will be picked up at 8:45 am and not 10 am as stated in the app and on the website.
Thanks again, Lydia & team for a memorable NZ vacation.

Hotel Review

QT Wellington

Wellington

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Auckland City & Waitakere Ranges

Auckland

Murray and Erin are excellent guides!

Quality of Experience

Guides, Drivers and Staff

Transport

Cloudy Bay - Bookable Experience

Blenheim

A beautiful winery and a great tasting experience. The lunch at Jack's Raw bar was just great.

Our travel agent, Liz Neal, helped us plan an amazing family vacation to New Zealand. We traveled to three different cities on both islands. Every accommodation, driver, and tour she booked for us were excellent, on time, and exactly as described. We had originally planned to visit the North Island only, but Liz convinced us to go to Queenstown also, and was her advice ever spot on. We had some tours in mind before we went, but Liz suggested a few others that were fantastic. We can't wait to... read more

Our travel agent, Liz Neal, helped us plan an amazing family vacation to New Zealand. We traveled to three different cities on both islands. Every accommodation, driver, and tour she booked for us were excellent, on time, and exactly as described. We had originally planned to visit the North Island only, but Liz convinced us to go to Queenstown also, and was her advice ever spot on. We had some tours in mind before we went, but Liz suggested a few others that were fantastic. We can't wait to go back someday!

Hotel Reviews

Heritage Queenstown

Queenstown

Stunning view, spacious accommodation, but a little far from town.

Authenticity & Character

Location

a little inconvenient getting to and from city center

Staff

Cleanliness & Comfort

QT Auckland

Auckland

Great location, very clean, but has a very specific boutique hotel vibe that was more geared towards adults than families.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Auckland to Rotorua visiting Hobbiton - Shared Tour

Auckland

Quality of Experience

Guides, Drivers and Staff

Transport

Mitai Cultural Experience & Dinner

Rotorua

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Glenorchy and Paradise Explorer

Queenstown (NZ)

Quality of Experience

Was expecting it to be more Lord of the Rings-based.

Guides, Drivers and Staff

Tour guide was very friendly.

Transport

Very windy roads that easily cause motion sickness

Walter Peak Farm and Gourmet Barbecue Lunch

New Zealand

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private City Tour - 4 hours

Auckland

Quality of Experience

Guides, Drivers and Staff

Transport

Whale & Dolphin Eco-Safari

Auckland

Quality of Experience

Guides, Drivers and Staff

Transport

90 Minute Weta Workshop Unleashed

Auckland

Quality of Experience

Guides, Drivers and Staff

We enjoyed our trip of a lifetime thanks to the help of Christina. She listened and planned a trip that was perfect for our preferences and also the pace of travel. Our bike trips were fabulous...although now we are hooked on pedal assisted e-bikes! The Dunston Bike Trail is amazing. The helicopter landing on Franz Josef as well was over the top! We couldn't have asked for a better trip. read more

We enjoyed our trip of a lifetime thanks to the help of Christina. She listened and planned a trip that was perfect for our preferences and also the pace of travel. Our bike trips were fabulous...although now we are hooked on pedal assisted e-bikes! The Dunston Bike Trail is amazing. The helicopter landing on Franz Josef as well was over the top! We couldn't have asked for a better trip.

Activity Reviews

The Big Day Out

Hokitika

It's a hard ride...not for the faint of heart. Be sure to bring your own food and water...there's nothing on the trail. But a beautiful way to see the landscape!

Quality of Experience

Guides, Drivers and Staff

Good stories

Transport

It's a van

Glacier Explorers - Mount Cook

Mount Cook Village

Amazing experience...don't miss it.

Quality of Experience

Guides, Drivers and Staff

Transport

Tekapo to Twizel with Cycle Journeys

New Zealand

Loved their bikes.

Quality of Experience

Guides, Drivers and Staff

Transport

Milford Sound Full-Day Adventure

Queenstown (NZ)

Weather did not cooperate so we had to shuttle back rather than fly. Made for an extra long day that we would have preferred to not have.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wanaka Bike Tours - Lake Dunstan Cycle Trail

New Zealand

Amazing path. Use an ebike for this one...worth it!

Quality of Experience

Guides, Drivers and Staff

Transport

Twin Glacier 30-Minute Helicopter Flight with Snow Landing

New Zealand

We stayed to attempt the landing after a bad weather day...totally worth it. Hang out til the weather changes if you can!

Quality of Experience

Guides, Drivers and Staff

Transport

The entire trip was amazing. It was such a wonderful experience to have everything all planned out in what in my opinion is the most beautiful country in the world. The only advice I would give is to remind the guide to make sure they're getting the best deals when they purchase tickets to various experiences. We were a family of 2 adults and 2 kids and one booking was made for 4 adults and another one could have been purchased as a family package instead of 4 separate tickets, which would... read more

The entire trip was amazing. It was such a wonderful experience to have everything all planned out in what in my opinion is the most beautiful country in the world. The only advice I would give is to remind the guide to make sure they're getting the best deals when they purchase tickets to various experiences. We were a family of 2 adults and 2 kids and one booking was made for 4 adults and another one could have been purchased as a family package instead of 4 separate tickets, which would have been a few dollars less. Other than those minor details, everything was extremely well planned out so that we did not have to rush anywhere, and we moved seamlessly from city to city. I would definitely use kimkim again.

Hotel Reviews

M Social Auckland

Auckland

Great food and central location with beautiful views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mantra Lake Tekapo

Lake Tekapo

It was a cute and comfortable little house with all the amenities of an air bnb. It was located walking distance to the lake. My only recommendations to the staff is to update the pots and pans - they were very used and the Teflon was peeling. Also, there were no condiments, oils, or seasonings that one would normally find in a comparable an air bnb. Because we were only there for a few days, it didn't make sense to buy an entire bottle of oil or butter to cook with for example, so our use of the kitchen was limited. It was nice that it had a washer/dryer, heaters on both floors and a connected garage to keep the car warm.

Authenticity & Character

Super cute and user friendly

Location

Walking distance to the lake

Staff

There was nobody there when we checked in or out. A key was left in a locker.

Cleanliness & Comfort

It was very clean. Newer pots/pans were due in our unit.

Rydges Rotorua

Rotorua

It was a clean and comfortable stay. The restaurant downstairs had a buffet but the food was not the greatest. The gift shop is only open 2 hours in the morning and 2 hours at night. It was difficult to catch it open because we had daytime activities but once we did, we were pleasantly surprised at the variety and prices of the items sold. They had 2 EV parking spaces, which was nice because parking was sometimes full and we happened to have a hybrid. I would stay again.

Authenticity & Character

Location

It's a 5 min drive to all the restaurants next to the lake

Staff

Cleanliness & Comfort

Distinction Christchurch Hotel

Christchurch

It's very elegant and clean. The restaurant downstairs was great and everyone was welcoming and nice. There is a charge for parking but it's worth it because there is no other parking nearby. I wish we would have stayed here longer.

Authenticity & Character

Location

Walking distance to great food and the theater

Staff

The front desk gave us wonderful ideas for things we could do on a rainy day.

Cleanliness & Comfort

Rydges Lakeland Queenstown

Beautiful views from all the rooms. The room was clean but it had an awkward layout (I would imagine it's to ensure the beautiful views from both the bedroom and the sitting area. The walls are super thin as we could hear our neighbors having a regular conversation. There was no designated area for a coffee machine so the water pot was placed behind the TV in the sitting area but there were no cups. We went down to the lobby where they have a coffee machine, but the front desk attendant does not make coffee so we had to wait for the restaurant upstairs to open at 7am. There was a small refrigerator in the room but it would make a loud noise that wouldn't let us sleep so we had to unplug it and couldn't use it. Parking is limited and there is a fee if you are able to get a spot. However, you don't need a car as it's located walking distance from lots of great restaurants, stores and activities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fullers Ferry Auckland to Rangitoto Island return trip

Auckland

Quality of Experience

Guides, Drivers and Staff

Transport

Milford Sound Full-Day Adventure

Queenstown (NZ)

Our guide Andy was amazing. It was a rainy day and yet everything about the drive was great despite the time and distance. Highly recommended.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Steve our guide for blue mountains was great very knowledgeable and friendly
John who guided us to 12 apostles was funny, native of area with a wealth of info.
Milford Sound was a must see experience
Glow worms cave was my favorite, our guide was great grandson to one of the first guides. Excellent!
Maori experience was top notch.
Skipper Chris was also great guide on Whale & dolphin safari.
Christine at KimKim is excellent, experience and did a great job matching are desires and... read more

Steve our guide for blue mountains was great very knowledgeable and friendly
John who guided us to 12 apostles was funny, native of area with a wealth of info.
Milford Sound was a must see experience
Glow worms cave was my favorite, our guide was great grandson to one of the first guides. Excellent!
Maori experience was top notch.
Skipper Chris was also great guide on Whale & dolphin safari.
Christine at KimKim is excellent, experience and did a great job matching are desires and accommodations.

We 100% recommend this service and Christine.

Jeanette Ramsey