Costa Rica Travel Agents

Kimkim has selected the best Costa Rica travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Costa Rica who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Costa Rica
Chat with a local specialist who can help organize your trip.

Randall Jiménez

(89 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Randall specializes in: active trips, honeymoons, family trips, customized itineraries
Recent traveler reviews for Randall:
"We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary." - by Brian, Jan 7, 2023 · see review
"I worked with Randall to organize this trip and give him an A+ for his work!" - by Roveen, Jan 4, 2023 · see review
"Randall provided lots of options and was patient when we wanted things to change or were unsure about certain things." - by Leo, Jan 3, 2023 · see review

Olman Romero

(71 reviews)
Costa Rica Travel Agent based in San Jose, Costa Rica
Olman specializes in: Adventure activities, hiking, ecological tours, marine activities
Recent traveler reviews for Olman:
"This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation." - by elicia, Dec 12, 2022 · see review
"Thanks to Olman, our visit to Costa Rica was truly exceptional." - by Nathalie, Dec 6, 2022 · see review
"Our local specialist, Olman, set everything up and all we had to do was show up." - by D, Oct 11, 2022 · see review

Diego Rivera

(26 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Diego specializes in: family vacations, honeymoon, couple trips, adventure, ecotourism, nature expeditions, cultural experiences, groups, incentive, meetings
Recent traveler reviews for Diego:
"Diego planned a great trip for us." - by Debora, Aug 13, 2022 · see review
"Diego did an excellent job planning our trip!" - by Shameik, Aug 2, 2022 · see review
"We had a fantastic time in Costa Rica thanks to Diego." - by Eli, May 10, 2022 · see review

Charlotte Törnqvist

(18 reviews)
Costa Rica Travel Agent based in Turrialba, Costa Rica
Charlotte specializes in: Tailor-made, fully personalized trip plans. Family vacations including children of all ages. Adventure travel. Nature vacations. Fully guided private premium trips. Honeymoons. Special interest groups. Senior trips, and 3-generation family vacations.
Recent traveler reviews for Charlotte:
"Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens." - by Wendy, Jan 2, 2023 · see review
"Charlotte helped create an amazing experience for our family over the Christmas holiday." - by Carrie, Dec 28, 2022 · see review
"Charlotte and Serendipity Tours did a wonderful job arranging all the details and we could not have asked for more." - by Aude, Jul 26, 2022 · see review

Bryan Leon

(16 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Bryan specializes in: Family trips, Adventure tours, Naturalist hiking, Cultural tours, Sport fishing and Surfing.
Recent traveler reviews for Bryan:
"Our family of 6 adults just returned from a fabulous week-long visit to Costa Rica thanks to Bryan and Nancy at Serendipity Adventures." - by Laurie, Jan 3, 2023 · see review
"Bryan put together a wonderful trip!" - by Lisa, Dec 10, 2022 · see review
"Bryan and Charlotte were very helpful in providing the best combination of activities for our family." - by Shantanu, Dec 9, 2022 · see review

Alberto Molina

(14 reviews)
Costa Rica Travel Agent based in Costa Rica
Alberto specializes in: Adventure, Nature, Culture, Biking, Honeymoon
Recent traveler reviews for Alberto:
"Many thanks to Alberto for booking everything- it was all perfect!" - by Mark, Dec 6, 2022 · see review
"Alberto arranged the trip of a lifetime!" - by Lisa, Oct 15, 2022 · see review
"Alberto was very quick to answer all my questions and make the small changes we where asking for." - by Angelica, May 6, 2022 · see review

Yuliana Valverde

(13 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Yuliana specializes in: Nature Trips, Honeymoons, FamilyTravel, Adventure Tours
Recent traveler reviews for Yuliana:
"Yuliana was lovely." - by Melinda, Nov 29, 2022 · see review
"All the planning of our activities and places to visit was done in conjunction with Yuliana and she was able to set us up with very comfortable, inviting and clean accommodations at every stop." - by Jayshree, Aug 31, 2022 · see review
"Adriana and Yuliana were BEYOND helpful and had wonderful suggestions to make our holiday even more special!" - by Carolyn, Aug 26, 2022 · see review

Sergio Bolaños

(9 reviews)
Costa Rica Travel Agent based in Limon, Costa Rica
Sergio specializes in: Family trips, Adventure Travel, Off-the-beaten Path, Eco-Tourism
Recent traveler reviews for Sergio:
"Sergio is the best." - by Marko, Dec 15, 2022 · see review
"The trip designed by Sergio and his team was perfect." - by Clement, Dec 8, 2022 · see review
"Can't express enough of how wonderful Sergio was in helping us plan our trip." - by Audrea, Dec 2, 2022 · see review

Veronica Medina

(6 reviews)
Costa Rica Travel Agent based in Costa Rica
Veronica specializes in: Events, groups, incentive, meetings, family vacations, honeymoon, adventure, ecotourism, nature expeditions, cultural experiences,
Recent traveler reviews for Veronica:
"Veronica was very attentive and helpful and met our every request." - by Radhika, Jan 6, 2023 · see review
"Veronica and her agency provided great service overall." - by Dipankar, Nov 23, 2022 · see review
"Veronica was amazing planning and replanning due to the hurricane… She did everything so perfect!" - by Dianna, Oct 12, 2022 · see review

Francisco Herrera

(5 reviews)
Costa Rica Travel Agent based in Heredia, Costa Rica
Francisco specializes in: Customized honeymoons, Family, Romantic, Groups, luxury and special interest adventures for the most discerning high end travelers.
Recent traveler reviews for Francisco:
"We booked a 12 day (it was supposed to be a 14 day trip but American Airlines screwed us out of two days and Francisco with Tachiz Travel did an amazing job adjusting the itinerary in real time) trip across Costa Rica from coast to coast and places in between that went off beautifully!" - by Scott, Dec 23, 2022 · see review
"From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country." - by Charles, Mar 9, 2022 · see review
"Alex and Francisco came up with a custom itinerary that far surpassed anything I could have thought up." - by Kimberley, May 5, 2020 · see review

Christopher Murillo

(4 reviews)
Costa Rica Travel Agent based in Costa Rica
Christopher specializes in: Cycling, Mountain Biking, Whitewater rafting, Treking, Hiking, Multiday, Multiactivity, Bikepacking
Positive experiences and memories that you will never forget are about the only things we take away! Traveling gives us the chance to discover this. I've lead trips in Costa Rica and some other countries, for more than 10 years. I know first hand what people are looking for and what makes the... read more

Dennis Salas

(2 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Dennis specializes in: Families, honeymooners, couples, adventure, leisure, small and big groups
Hi! My name is Dennis Salas, sales expert of Costa Rica and a culture and nature lover person who is always looking for interesting things to do and nice places to visit. That is basically the main reason why I would like to help you plaining your trip so that you can experience different... read more

Rosa Calderon

(2 reviews)
Costa Rica Travel Agent based in Costa Rica
Rosa specializes in: Cycling, mountain biking, treking, white water rafting, multi day, multi activity, honeymoon, active trips, family trips.
I am from the coffee-producing town of Santa Maria, high in the mountains of the central mountain range of Costa Rica. I grew up here thinking that there was nothing beyond the endless rows of coffee plants until, at a young age, I went on a family trip to the beach. It was such an eye-opening... read more

Nuria Oliveira

(1 review)
Costa Rica Travel Agent based in Costa Rica
Nuria specializes in: Family Trips, Active Trips, Honeymoons, Customized Itineraries, Romantic Gateways, Small&Big Groups
Hello! My name is Nuria, from Costa Rica. If you are reading this, you are one step closer to having the time of your life in paradise. I am very excited to accompany you in this amazing journey and work together to create the best plan for your holiday. read more
Costa Rica Travel Agent based in Costa Rica
Fiorella specializes in: Family vacations, Cultural experiences, Adventure travel, Local cuisine, Nature trips, Tailor-made vacations, Photography
Hi, I am Fio, a nature lover since I can remember. I studied Tourism and have gained extensive experience exploring this amazing country over the last 20 years. I love traveling with my family and friends and sharing with them my passion for our rich cultural diversity, natural beauty, local... read more
Costa Rica Travel Agent based in Cartago, Costa Rica
Jean Carlo specializes in: Ecotourism, wildlife, local activities, family vacations, sustainable tourism, personal itineraries, natural and cultural expeditions.
Hello my name is Jean Carlo, I'm a Costa Rican travel specialist who loves playing drums and a good cup of coffee, but my main interest will always be to travel and have new experiences, I enjoy the simple things in life like hiking in the mountain or watching the sunset at the beach, but also... read more
Costa Rica Travel Agent based in Cartago
Juvel specializes in: Ecotourism, cultural exchange and group experiences, nature, adventure, family vacations, and meetings.
Hello, I am Juvel, a resident of Cartago, a lover of local culture, nature, mountains, beaches, and of course, spending time with my family. I have an extensive traveling experience to different destinations in my country, through the last 13 years I have discovered from coast to coast... read more
Costa Rica Travel Agent based in Costa Rica
Katherine specializes in: Ecotourism
¡Hola! My name is Katherine, I’m a costarican in love of the natural beauty of the country and its cultural diversity. Nature, contact with people, photography and sustainability are some of my passions, that is why I decided to study Tourism. During my years working in the industry, I have been... read more
Costa Rica Travel Agent based in Costa Rica
Paola specializes in: Families with kids and teenagers, Couples & Honeymoons, Small groups of friends, Off the beathen path, Students and Volunteers
Hi my name is Paola. I am Costa Rican by birth, since I was little I felt a great interest in nature and my country, so I started a career in tourism. I have 14 years of experience, during my first years I worked as a tour guide where I was able to share my passion for Costa Rica with different... read more
Costa Rica Travel Agent based in Costa Rica
Phil specializes in: Adventure, Family, Tailor-made trips
I am very proud to have grown up in this country, and my passion is to share the beauties with whom I have had the joy of experiencing every day. I am passionate about tourism here in Costa Rica, and I strive to offer a highly personalized and professional service to every traveler I meet. read more
Costa Rica Travel Agent
I am a proactive, energic person, and a problem solver who focuses on details. I am the person who searches for the amazing hotels, activities, and transportation we include in our itineraries. read more
Costa Rica Travel Agent based in Barva, Heredia, Costa Rica
Alex specializes in: Customized Unique Family Adventures, Truly Special Honeymoon and Romance Adventures, Tailored Eco-Adventures involving unique places and accommodations as well as exotic Flora and Fauna, Birding Adventures, the current truly best guides and outfitters in Costa Rica.
To make a long story short, I truly believe that: "A trip to Costa Rica is a gift you give to yourself at the same time that you are helping to preserve nature and social peace" -Alex Herrera, March 2003. Here is my short video on me: https://www.youtube.com/watch?v=Gcc-VwdSJbU read more

Trip Reviews for Costa Rica

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 443 ratings

Excellent Way to Customize Just For Us - Trip of a Lifetime
Costa Rica | Sep 9 - Sep 19, 2022

Brian
Brian S.
Horizon City, TX | Reviewed on Jan 07, 2023

We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right.

The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time. read more

We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right.

The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time.

Hotel Reviews
Sleep Inn Hotel Paseo Las Damas
San José

Not our favorite hotel of the trip, but it was ok for the budget we had. Not quite as spacious and nice as others we visited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Bosco Inn
Fortuna

Great location and ambience. Rooms were pretty small and they aren't like your typical luxury hotel but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Great view of Arenal Volcano. Interacted with geckos and frogs while there. Quick walk to city center and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bambutel

Rooms were pretty small and they aren't like your typical luxury hotel, more hut-like, but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Kind of a long walk to anything but it's tucked away, so it'd be good if you're looking for that. Could hear howler monkeys often, but didn't see any. Staff sometimes hard to find but they were helpful when you could find them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Make it easier to find staff for help
Crowne Plaza Corobici
San José

This was towards the end of our trip and we were basically headed home. Wasn't the same ambience and experience as some of our other hotels during our trip but definitely nicer and more luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero

Great location and ambience. Rooms were pretty small and they aren't like your typical luxury hotel but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Loved the wildlife we were able to see here including a baby turtle emerging from its nest and scrambling to the ocean. Also saw a couple mother turtles laying her eggs up close. Saw frogs, howler monkeys, white faced or capuchin monkeys, iguana, Jesus Christ lizards, alligators, sloth, golden orb spiders, turtles, king fishers, herons, macaws, other rare birds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer Hotel - Chocolate Rainforest Tour - Hotel
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Farm Visit and Workshop
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Our first tour with Canoa Aventura was to hike Arenal 1968 then to the La Fortuna Waterfall including lunch in-between. Arenal 1968 are trails at the base of Volcano Arenal. We had a great tour guide and saw a good deal of plants and wildlife. Our guide would point things out that we would have otherwise overlooked like the Mimosa Fern (youtube it - so cool). The leaf ants were all over the place and fun to watch. La Fortuna waterfall was beautiful. Hard to see in the pictures but our kids had fun interacting with the fish in the swimming area. It was a great way to start our Costa Rica vacation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano - safari float on the Peñas Blancas River
Arenal/La Fortuna

This was our second tour with Canoa Aventura. It was a wonderful chance to see a ton of wildlife. Our guides were very helpful in pointing out animals that we would have otherwise missed. We saw several animals for the first time in the wild during our float including howler monkeys, alligators, spectacled owl, river otter, long nosed bats, snake birds (ahingas), Jesus Christ lizards, and sloth. Also saw many iguana (just not for the first time).

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero National Park - Boating
Tortuguero

We headed out early in the morning and it was so peaceful being out in nature and on the water. We got great views of sloth, saw one of the few macaw couples and other rare birds, Jesus Christ lizards, , howler monkeys, and white-faced or capuchin monkeys. At one point our guide took us to a place where a capuchin troop was climbing and playing all around us and very near us.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

Saw some amazing animals and fish including puffer fish, stingrays, very colorful fish, very large schools of fish, coral, white-face or capuchin monkeys (actually touched one), howler monkeys, sloth, yellow viper, golden orb spiders

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Rescue Center
Puerto Viejo de Talamanca

Not quire as amazing as seeing animals in the wild but at the same time we got to see some animals much closer than ever before and a few we had yet to see. Great guide and overall wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Puerto Viejo - Zip lining
Puerto Viejo de Talamanca

At first nerve racking and then exhilarating.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Guided Visit
Tortuguero

We enjoyed our time at the village. Saw several cool frogs during a nocturnal walk. Were able to see a turtle emerging from its nest and scramble to the sea.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez

Good resource to use when planning your trip
Costa Rica | Dec 17 - Dec 28, 2022

Alexandros
Alexandros T.
Greece | Reviewed on Jan 07, 2023

- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel... read more

- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel was mediocre (Tabulia tree) as the bathroom was smelling, the beds were not great, but we were able to interact with macaws and monkeys at hotel premises. Overall the last two had some of the things mentioned in public comments and reviews so I would double-check next time public reviews.
- Activities overall were great with enough time in between, good guides, good mix etc. Some guides didn't speak as great English, and one of the activities (snorkeling) was a let down. But overall happy with that part.
- In our view Costa Rica is a very nice and safe place to visit that combines nature and wildlife with beach vacations. That said, it has become very expensive and quite touristy especially during the peak season that we visited. Not our best trip, but a good experience.

Hotel Reviews
Lost Iguana Resort and Spa
Fortuna

Great place, right next to nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José

Solid choice if you are just passing by San Jose. Not great neighbourhood, but if you are there just for a night's sleep is great (beds, staff etc)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaguarundi Lodge
Monteverde

This place is actually a hostel (at least the room we stayed in). Wouldn't recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabulia Tree
Manuel Antonio

Ok choice but better options to look for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

Desafio is a great company to do this experience. The river is not that scenic, but a good experience to add while at La Fortuna.

Quality of Experience
Food
Guides, Drivers and Staff
Amazing guide!
Transport
Ecocentro Danaus Nighttime Rainforest Walk
Arenal/La Fortuna

Good place to spot some nocturnal animals

Quality of Experience
Guides, Drivers and Staff
Transport
Great guide!
Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal
Arenal/La Fortuna

Must-see at Arenal. Hot Springs were solid.

Quality of Experience
Food
Guides, Drivers and Staff
Guide didn't speak great English
Transport
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

As a park is very nice, but maybe not worth spending a whole day for the experience.

Quality of Experience
Food
Great food at the stop the guide made!
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Monteverde

Quite touristy but other than that a good visit

Quality of Experience
Guides, Drivers and Staff
Transport
a lot of people per vehicle
100% Aventura Zip Line Monteverde
Monteverde

Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Transport left early and we had to drive there
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Very touristic place. You can see cappucin monkeys and some other animals we couldn't see elsewhere. We had to slide between people to make our way.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio with Meal
Manuel Antonio

Great Catamaran ride but very very bad snorkeling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

This was a great trip that ran very smoothly!...
Costa Rica | Dec 31 - Jan 6, 2023

D
Destini K.
Philadelphia, PA | Reviewed on Jan 07, 2023

This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were... read more

This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were safe out in the water. I enjoyed all of our locations though, and our accommodation in Arenal had a great view of the volcano. It was a bit cloudy most of the time, but when the sky finally cleared up, the view was breathtaking. Our last accommodation in Tamarindo had an ocean view and was only a few feet from the beach. Everyone we met during our trip was so nice and helpful!

Hotel Review
Tamarindo Diria Beach Resort
Tamarindo

Great location! We were a few feet from the beach and the surrounding area had a lot to do. Weather was beautiful the entire time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Paulina Gamboa

Our trip was fantastic and memorable! All of ...
Costa Rica | Dec 21 - Dec 30, 2022

Radhika
Radhika R.
Herndon, VA | Reviewed on Jan 06, 2023

Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal... read more

Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal Paraiso and El Establo and found both accommodations to be excellent. Pueblo Dorado was ok-not quite as nice and had some issues with ants in our room. However all people were very kind and helpful and respectful.
Veronica and team were available 24 hours a day for questions and answers and to provide help. I was nervous using a company to plan the trip and we were very happy with the outcome. Everyone was professional and kind and helpful. Our overall trip was unbelievable and we would recommend Kim Kim band use them again! Pura vida!!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pueblo Dorado Surf Hotel
Camino Principal, Tamarindo

Good location though a bit of a walk to main strip. People extremely helpful and friendly. Cleanliness good bit ants and lizards in room likely due to heat and older rooms with not updated windows. Great breakfast with Eat at Joes!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Pacuare River
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Carlos was fantastic and very experienced! Kept us safe and was funny too!
Transport
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class with Dinner
Arenal/La Fortuna
Quality of Experience
Change menu away from items already eaten during trip like rice and beans - bring newer items and more diversity. Allow more hands on cooking and provide recipes and more time. Very short class and seemed rushed
Food
See above
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, and Sky Trek Zip Line
Monteverde
Quality of Experience
Guides, Drivers and Staff
Not very personable and just seemed in a rush to get us done due to shift change. Least engaging group of guides on trip.
Transport
Dry Forest Canopy Tour
Tamarindo

Canceled this tour due to duplication from prior tour

Surf Lessons at Tamarindo Beach
Tamarindo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina

Excellent experience working with Randall and KimKim ! A wonderful family trip in Dec 2022.
Costa Rica | Dec 10 - Dec 20, 2022

R
Roveen B.
Berkeley, CA | Reviewed on Jan 04, 2023

I worked with Randall to organize this trip and give him an A+ for his work! I would highly recommend him to anyone planning a trip to Costa Rica.

There were many moving parts in the planning process, starting from our original plan to do this trip in the summer to ultimately doing this in the winter. Also, we went from a smaller 4 person group to start with to a larger multi-generational 8-person family trip. Randall was extremely responsive, patient and very helpful with all the changes... read more

I worked with Randall to organize this trip and give him an A+ for his work! I would highly recommend him to anyone planning a trip to Costa Rica.

There were many moving parts in the planning process, starting from our original plan to do this trip in the summer to ultimately doing this in the winter. Also, we went from a smaller 4 person group to start with to a larger multi-generational 8-person family trip. Randall was extremely responsive, patient and very helpful with all the changes that we had to iterate on. Also, kudos to Chris, the emergency contact assigned to us for support while we were on the trip itself - turns out that due to flight delays, we missed a flight connection, and had to enlist him to make some last minute modifications to our plans. Very handy to have this support.

Now on to the trip itself -
It was 10 day trip with bookends in San Jose. It was a fabulous trip enjoyed immensely by everyone in our party. Costa Rica is a fantastic combination of nature, wildlife, activities, and some interesting cultural experiences - something for everyone in our party. We ended up splitting our time between the Arenal volcano area and the Caribbean Coast. We had originally planned to go to the Pacific Coast (and Manuel Antonio Park) which is more on the beaten path but ended up switching the plans to go to the more chill Caribbean Coast. And glad we did, as it fit our travel interest and style really well, and its Afro-Carib vibe is certainly different from the rest of Costa Rica. Thanks to Randall to enable this switch to happen during the planning process and for his recommendation on the activities in the area.

Some details:

Accommodations:
Arenal Manoa and Hot Springs Resort in La Fortuna - Absolutely fantastic place to stay with beautiful grounds, multiple pools (including a hot springs), amazing breakfast buffet, and plenty of drinking/dining options on site, including a sushi place, a pizza place, and a main dining room with gorgeous views. The service was awesome, and each of our rooms had fantastic views of the Arenal volcano to wake up to! We also got super lucky as we had clear views every day during our stay (which I am told was a bit unusual).

Cariblue Beach and Jungle Resort in Puerto Viejo - Nice, rustic set-up, right across from a beach with nice grounds. A good dining room with a varied menu, and a pleasant lounge area. We ended up enjoying the nail-biting World Cup Finals while there! The breakfast buffet was unexciting. There is a pool with a swim-up bar, which we ended up not using due to the proximity to the beach itself. The service at the resort was a bit uneven, e.g., they only give you one key per room (regardless of number of guests in the room), and they didn't seem to have the front desk manned after hours in case of any issues like getting locked out. One of the people at the front-desk (Alberto) was downright rude. Also, one of our rooms had a leaking AC unit, and the staff did not (or were not able to) fix it and we ended up not using it. The location of the resort is great though with easy access to Puerto Viejo dining and night life.

Transportation - Excellent set-up for our point-to-point movement. Nice, comfortable vans, with good air-conditioning to make some of the 4-5 hour drives very pleasant.

Activities:
The highlights of our trip to the Arenal Volcano area were:
- The Penas Blanco safari float excursion was a very enjoyable experience for the older folks in our group (who wanted to skip the mountain biking some of the others did). It was a short drive from our hotel, so it gave us plenty of time on the water and sighting of some good wildlife.
- The Cano Negro Wildlife Refuge tour was fun, gave us a glimpse of the countryside heading up north to the park near the Nigaragucan border. We were lucky enough to see plenty of wildlife (caiman, monkeys, sloths, toucans, etc.) both on the boat and when we got off the boat when our guide sighted something. The chocolate tour at Don Domingo's farm nearby at the end was a nice touch.
- The white water rafting class II/III excursion on the Blasa river that the younger folks in our group did with Wave Expedition was exciting, perhaps a bit too exciting. Two of them were thrown off the raft very early on in the ride, and were not fully ready/prepared for it - the class category are definitely to be taken seriously!
- Mistico Hanging Bridges & La Fortuna Waterfall - really nice for the entire group. Great perspective crossing the bridges over the forest canopy and biodiversity and wildlife sighting along the walk. The La Fortuna Waterfall is a definite must do for those that can brave the multiple steps down - the swimming in the watering hole below was a highlight.
- The mountain biking tour was nothing too exciting. It's pleasant enough, but most of it was along a paved road - we were expecting it be more on dirt roads or trail riding. It did allow for us to stretch our legs during the trip. The highlight was a coati along the roadside and the views at the end of the ride overlooking Lake Arenal and the volcano in the background.
- Enjoyed the downtime in the town of La Fortuna more than we had anticipated. Some good local dining options - our find was Choza del Laurel - authentic, traditional plates and amazing freshly ground and brewed coffee at the end!

The Maleku Tribal Village visit was very disappointing. It didn't seem to match the description for it at all: We didn't see any village on the tour, neither did we get served a traditional lunch, nor observe any of the sights mentioned in the write-up. If seemed that those of us who did the zip-lining tour got to do the same experience as well, so not sure what one got for doing the Maleku tour. I would suggest that KimKim review this offering.

The highlights of our trip on the Caribbean Coast were:
- Bribri Tribal and Waterfall visit on the Caribbean Coast along with the chocolate making part. A must-do! Our guide Gloria was awesome
- Jaguar Rescue Center tour - despite the fact that there are no jaguars there - the work they are putting into rescuing and rehabbing the various animals is impressive and worth supporting
- Enjoying the night life and dining in the town of Puerto Viejo including an impromptu music festival one of the nights we were there!
- Beach time at the various beaches in the area, including the one across the street from our hotel
- Some dining finds were Chile Rojo and Lidia's Place in PV and El Refugio in a garden setting down the road near Playa Punta Uva.

The not so good experience was the Cahuita Park Hike & Snorkel tour - mostly because the weather resulted in the snorkeling part being cancelled. We learnt that this is not uncommon for this time of the year - so obviously this is hard to control for and part of nature being in the tropical part of the country - but the guests need to be told about it more explicitly, and if the snorkeling part is being cancelled, they should give the guests the option to opt out of the tour altogether as snorkeling is a big part of the reason we had signed up for it. The Cahuita Park hike is something that one can easily do on your own.

Overall, a great trip. Thanks to Randall and team for their outstanding work in getting everything organized for us!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Arenal Manoa and Hot Springs Resort in La Fortuna - Absolutely fantastic place to stay with beautiful grounds, multiple pools (including a hot springs), amazing breakfast buffet, and plenty of drinking/dining options on site, including a sushi place, a pizza place, and a main dining room with gorgeous views. The service was awesome, and each of our rooms had fantastic views of the Arenal volcano to wake up to! We also got super lucky as we had clear views every day during our stay (which I am told was a bit unusual).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Attentive and service oriented. They even flagged us down as we were departing as some of us had left stuff like charging cords behind in our rooms!
Cariblue Beach and Jungle Resort
South Puerto Viejo

Nice, rustic set-up, right across from a beach with nice grounds. A good dining room with a varied menu, and a pleasant lounge area. We ended up enjoying the nail-biting World Cup Finals while there! The breakfast buffet was unexciting. There is a pool with a swim-up bar, which we ended up not using due to the proximity to the beach itself. The service at the resort was a bit uneven, e.g., they only give you one key per room (regardless of number of guests in the room), and they didn't seem to have the front desk manned after hours in case of any issues like getting locked out. Also, one of our rooms had a leaking AC unit, and the staff did not (or were not able to) fix it and we ended up not using it. The location of the resort is great though with easy access to Puerto Viejo dining and night life.

Authenticity & Character
Good grounds, nice lounge area and bar.
Location
Access to town, access to Cocles beach
Staff
Uneven service and staff didn't seems fully trained for customer service for a place like this. Some people were friendly and nice and some not so. One of the people at the front-desk (Alberto) was downright rude and condescending including berating one of the older folks in our group for taking off her wrist tag :(
Cleanliness & Comfort
AC in one room was leaking and did not get fixed. Have multiple keys to the room if there are more than one guest.
Holiday Inn San Jose Aurola
San José

Location, location, location. Our room overlooking the park was nice and light.

Crowne Plaza Corobici
San José

Location is a bit removed from downtown, although proximity to the airport and the park next door is nice. The breakfast Buffett was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

Arenal Volcano Hike was a really nice introduction to the area. Having just taken a long van ride from San Jose, it was nice to get out and stretch and walk with the volcano in the vicinity. Baldi - nice way to finish the evening! Worth visiting once - quite a spot with multiple pools and various areas to hang out.

Quality of Experience
Food
Pre included Baldi dinner is not too exciting but can't complain as it is pre-paid!
Guides, Drivers and Staff
Our guide Juan was exceptionally knowledgable and really passionate about what he was doing!
Transport
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
They stopped along the way when they'd sight wildlife. The 2-toed sloth sighting up close was special.
Transport
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Exceptional guide - she made our long drive to the activity very fun and informational with loads of information about the region, the country, and the flora/fauna. She had amazing tips for us regarding dinner spots in town.
Transport
Arenal Volcano - Mountain Biking
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - safari float on the Peñas Blancas River
Arenal/La Fortuna

This was way better than we had expected! Great experience overall, with lots of wildlife sighting and nicely paced.

Quality of Experience
Guides, Drivers and Staff
Transport
Zip-Lining Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Maleku Tribe Village Visit
Arenal/La Fortuna

The experience did NOT fit the description. There was no village, no feast, no sights mentioned. It seems that they just jammed something at the last minute. Maybe it wa because we picked an afternoon session as we were doing another activity in the morning??

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Sanctuary - Buttercup Tour
Costa Rica

You're supporting a good cause!

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Rescue Center
Puerto Viejo de Talamanca

Awesome experience, and a really worthy cause. We had an excellent guide (a Canadian volunteering) who made everything really fun and enjoyable, in addition to being super informational.

Quality of Experience
Guides, Drivers and Staff
Transport
We used rental banana bikes from our hotel to get to the tour. It was soaking rain, but part of the experience!
Bribri Indigenous Territory, Chocolate Process and Waterfall
Puerto Viejo de Talamanca

Amazing experience. One of the highlight of our trip. The chocolate making process if very organic, very insightful. The village tour is very informational and you get a good sense of the Bribri culture!

Quality of Experience
Food
Home cooked meal was delicious
Guides, Drivers and Staff
Transport
Learnt a lot from our guide Gloria
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

The tour was first re-scheduled to another day and then the snorkeling part was cancelled due to bad weather. The Cahuita Park hike part was very nice despite the pouring down rain. We got to see the white capuchin monkey floricking up close, howler monkeys creating a racket, lots of iguanas, and also various other flora/fauna. Beautiful setting along the sea.

Quality of Experience
Check if this is good time of the year for snorkeling
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Reviewed on Jan 05, 2023

Dear Ro,

First of all, Happy New Year, I hope you and your family had a good time during the holidays.

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

We will share these comments with the local tour operators and with the hotels, including the one on the coast, I apologize for any inconvenience it may cause you.

I wish you all the best in this new year and we hope to have the chance to welcome you again to our country and explore new destinations.

Pura Vida!
Randall