Iceland Travel Agents

We had our first trip with Kim Kim to Iceland and Emanuela Grieco was our travel designer.

By providing her our must and nice to see, she was able to coordinate a trip itinerary that ensure we maximize our time in the country and we were able to do and see all we wanted. Her experience and recommendations were exactly what we were looking for. She was very attentive and responsive before and during the trip.

The hotel selection was comfortable and with a great location to walk around... read more

We had our first trip with Kim Kim to Iceland and Emanuela Grieco was our travel designer.

By providing her our must and nice to see, she was able to coordinate a trip itinerary that ensure we maximize our time in the country and we were able to do and see all we wanted. Her experience and recommendations were exactly what we were looking for. She was very attentive and responsive before and during the trip.

The hotel selection was comfortable and with a great location to walk around to the recommended places of the city. She provided a written itinerary, inclusive of sightseeing and restaurants suggestions. If you are coming to Iceland, Emanuela is your person.

Activity Reviews

Ice cave tour and back to Reykjavik - Day 2

Iceland

This has a great experience, hiking in the glacier and learning about its changes provides perspective.

Quality of Experience

Guides, Drivers and Staff

Kostas was our tour guide and he was patient with the team understanding the different people needs.

Transport

South Coast on small group tour - Day 1

Skaftafell

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was Asi from Troll Experiences and we was very attentive, telling stories about the locations, changing music based the place or story he was telling and knowledgeable of questions we had.

Transport

Snorkeling at Silfra fissure

Selfoss

The snorkeling experience is a unique one, however the preparation period during the cold weather was difficult. The companies managing this tour should be able to attend this process better for the group as well for the guides.

Quality of Experience

Guides, Drivers and Staff

Transport

Eva was an excellent resource before and during the trip when things didn't go exactly according to plan. I highly recommend her, as well as Sky Lagoon, the Lava Tunnel, the Lava Show in Vik, and driving around the magical landscape that is Iceland. read more

Eva was an excellent resource before and during the trip when things didn't go exactly according to plan. I highly recommend her, as well as Sky Lagoon, the Lava Tunnel, the Lava Show in Vik, and driving around the magical landscape that is Iceland.

Hotel Reviews

Icelandair Hotel Reykjavik Marina

Reykjavík

Thoughtful, funky decor, great food and excellent hospitality.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Icelandair Hotel Vík

Vík

Excellent restaurant. Rooms functional, but not much more. Staff less friendly / hospitable than elsewhere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lava Tunnel Tour

Iceland

Tour guide, Soleil, was informative and charming. Lava tunnel was impressive. A unique experience.

Quality of Experience

Guides, Drivers and Staff

Icelandic Lava show

Iceland

Fascinating experience.

Quality of Experience

Guides, Drivers and Staff

Katla Ice Cave/ Super Jeep tour

Iceland

This tour was a negligent disaster from start to finish. A 3 hour tour that consumed 9+ hours. The van was not properly equipped to handle the snow on the way to the cave. Consequently we got stuck and were pulled out dozens of times. It took over 6 hours to get to the ice cave after the sun had already gone down. During that time the driver provided no updates and refused to turn around even after being asked to do so when it had become apparent that we were well beyond the time allotted for the tour. At the ice cave we were not provided with either the helmets or head lamps other groups were using. As a result, we fumbled around in the dark. And the only provisions were one snack size bag of peanuts and a snack size bag of raisins that were shared by 13 people. We were towed out the entire way to the road, otherwise it would have taken us the same amount of time to get out of there.

Quality of Experience

Guides, Drivers and Staff

Transport

I cannot speak highly enough of the team at kimkim based in Iceland. During the planning phase, Francesca was highly communicative, accommodating, and responsive. Then, when we arrived in the midst of a blizzard and subsequent wind storm that forced all roads to close for 24+ hours, Sigurour was a godsend, helping us cancel and book and rebook and reroute all of the planned activities and hotel reservations that had to be changed without warning. He advised us on when and where to go, what to... read more

I cannot speak highly enough of the team at kimkim based in Iceland. During the planning phase, Francesca was highly communicative, accommodating, and responsive. Then, when we arrived in the midst of a blizzard and subsequent wind storm that forced all roads to close for 24+ hours, Sigurour was a godsend, helping us cancel and book and rebook and reroute all of the planned activities and hotel reservations that had to be changed without warning. He advised us on when and where to go, what to see, what to skip, etc. and was consistently available to respond to ever-shifting circumstances. I am a very experienced traveler, having lived abroad for most of my adult life, and juggling the logistics of this trip due to weather were beyond me. I am deeply grateful and appreciative for the flexibility, responsiveness, and kindness of the entire kimkim team and will treasure my memories of the adventure for a lifetime.

This trip was everything I hoped it would be. Lisbet was very responsive to our numerous questions and clarifications. Patient and very clear. She accommodated all our requests with ease. We hoped to meet her, but alas she was on vacation when we were on vacation. Good for her! But, I did have a small tremor about her not being available while we were in Iceland. No worries! I left a glove behind on a tour and contacted KimKim. Immediate response! I highly recommend KimKim! read more

This trip was everything I hoped it would be. Lisbet was very responsive to our numerous questions and clarifications. Patient and very clear. She accommodated all our requests with ease. We hoped to meet her, but alas she was on vacation when we were on vacation. Good for her! But, I did have a small tremor about her not being available while we were in Iceland. No worries! I left a glove behind on a tour and contacted KimKim. Immediate response! I highly recommend KimKim!

Hotel Review

Hotel Island

Reykjavík

We loved Hotel Island! Note - the pronunciation is “Iceland” or “eslanf”. Not I-land!

Authenticity & Character

Location

We loved NOT being in the “tourist” section of Reykjavík!

Staff

Our staff recognized us and engaged us in authentic conversation.

Cleanliness & Comfort

Apparently we needed a ton of pillows. No problem! The beds were very comfortable.

Activity Reviews

Blue Lagoon

Iceland

No matter the hype - go to the Blue Lagoon - it lives up to the hype!

Quality of Experience

Guides, Drivers and Staff

We did this upon arrival. We were feeling overwhelmed and tired. The staff were very patient and helpful.

Transport

Katla Ice Cave from Reykjavik

Reykjavík

I am so glad I did this. Mind you , it was hard and sometimes scary. But, ever so stunning!

Quality of Experience

Guides, Drivers and Staff

The staff and fellow travelers were extremely helpful!

Transport

Golden Circle & Farm Visit

Golden Circle

The waterfalls you get to see are beyond stunning.

Quality of Experience

Guides, Drivers and Staff

I think we learned the most about Iceland and Icelanders from oor guide.

Transport

Reykjavík Classic Whale Watching

Reykjavík

We spotted 2 humpbacks about 10 minutes from leaving the dock! Holy cow!

Working with KimKim (and Duncan in particular) was great! This trip was our first time using kimkim and our first time visiting Iceland. Duncan was very responsive to our requests and planned a great introductory trip to Iceland, including some must-see stops plus some stops off the beaten path. We especially enjoyed Mosfellsbakarí, Sky Lagoon, and Seljalandsfoss. We would've loved to stay longer at 360 Hotel & Thermal Baths. Overall, it was an amazing and memorable trip. I'm looking forward... read more

Working with KimKim (and Duncan in particular) was great! This trip was our first time using kimkim and our first time visiting Iceland. Duncan was very responsive to our requests and planned a great introductory trip to Iceland, including some must-see stops plus some stops off the beaten path. We especially enjoyed Mosfellsbakarí, Sky Lagoon, and Seljalandsfoss. We would've loved to stay longer at 360 Hotel & Thermal Baths. Overall, it was an amazing and memorable trip. I'm looking forward to revisiting Iceland and using kimkim again for all my future travel planning.