Kimkim Trip Reviews for Portugal

4.9
Based on 133 ratings
Read 133 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Overall it was a great experience traveling w...
Portugal | Dec 29 - Jan 4, 2023

S
Shital P.
Tarpon Springs, FL | Reviewed on Jan 05, 2023

Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides.
The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization.
Also please make note that the lady driver that took us from Porto to... read more

Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides.
The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization.
Also please make note that the lady driver that took us from Porto to Lisbon did not speak much English and we did not find her to be a safe driver. The ride was rough with her.
Thank you 🙏🏼

Hotel Review
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathrooms need much improvement. The water from the shower went to the floors because there is not enough barrier
Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Explore Porto In A Vintage Car
Porto
Get to Know Lisbon with a Local
Lisbon
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Local specialist: Marta Trzeciakowska

Amazing Overall experience.
Portugal | Dec 23 - Dec 31, 2022

Agnes
Agnes K.
Concord, CA | Reviewed on Jan 04, 2023

I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again. read more

I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again.

Hotel Reviews
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Turim Santa Maria
Funchal
Authenticity & Character
The location
Location
Staff
Have staff in the pool area more receptive. Everyone else was nice and courteous.
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto
Authenticity & Character
Location
Center of town
Staff
Very approachable and nice.
Cleanliness & Comfort
Activity Reviews
Dinner with a Fado Performance
Lisbon

The Fado experience was great. The singing was amazing and an intimate experience since it was a small venue. The food and wine was delicious.

Quality of Experience
Food
The iberico pork, the cod fish and the steak
Guides, Drivers and Staff
Very nice and knowledgeable.
Transport
Nice transportation
West Side Madeira Tour
Madeira

Nuno was very knowledgeable as he drove us to every point. He was very patient and gave us ample time in every location.

Quality of Experience
Our driver's skill in driving up and town the narrow roads.
Guides, Drivers and Staff
Knowledge and skills in driving
Transport
East Side Madeira Tour
Madeira
Quality of Experience
Guides, Drivers and Staff
Nuno was able to accommodate our last minute Toboggan ride and cable car experience.
Transport
Exclusive Driver Tour in the Douro Valley
Portugal

The tour was better than we expected. The driver was friendly and prompt.

Quality of Experience
Would definitely recommend the boat ride because it was so scenic and memorable.
Guides, Drivers and Staff
The driver went out of his way to show us Porto and Gaia so we can experience Porto while there is still daylight.
Transport
The ride was very comfortable.
Boat Trip in the Douro River on a Traditional Rabelo Boat
Douro Valley
Quality of Experience
The scenic view from the boatride
Guides, Drivers and Staff
The staff was very friendly and accommodating. The guide even had restaurant recommendations.
Transport
The smooth boat ride.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Jan 04, 2023

Hello Agnes! Thank you so much for taking the time to write this review and for your positive feedback :)
I'm so glad you had an amazing vacation and it was my pleasure to help you.
Sincerely,
Pedro

Our trip to Portugal over the wintertime was ...
Portugal | Dec 19 - Dec 29, 2022

Preethi
Preethi K.
Singapore | Reviewed on Jan 01, 2023

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal.
With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful.
The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other... read more

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal.
With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful.
The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other tourists.

Once again, thank you very much to Marta for the planning and for being with us through the journey. I will most definitely return for another trip with you.

Hotel Review
Torel 1884 Suites & Apartments
Porto

The suites were beautiful and quaint. It’s location was fabulous and we thought it was a charming stay at Porto. The staff were so helpful when we hadn’t received our bags and they kindly obliged with late checkouts due to this.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Jan 02, 2023

Hi Preethi, thank you for your kind words and this wonderful insight about your time in Portugal. I am very glad you enjoyed this Winter trip and I hope we can stay in touch for your future adventures in Spain and Portugal. I wish you a lovely beginning of 2023 with your family. All my best, Marta

I would do it all gain, was a great trip thanks to Tiago
Portugal | Sep 15 - Sep 26, 2022

B
B G.
Sudbury, MA | Reviewed on Dec 24, 2022

Tiago was an outstanding local specialist. He was very active in his communications throughout the booking process and during the trip itself. The roadbook he created was very helpful in navigating all the sights to see in Portugal. His recommendations for local spots to eat, drink and explore were spot on. His coordination of local guides, transportation and events was perfect. I would highly recommend you book Tiago for your next trip. read more

Tiago was an outstanding local specialist. He was very active in his communications throughout the booking process and during the trip itself. The roadbook he created was very helpful in navigating all the sights to see in Portugal. His recommendations for local spots to eat, drink and explore were spot on. His coordination of local guides, transportation and events was perfect. I would highly recommend you book Tiago for your next trip.

Activity Reviews
Canyoning in the Azores
the Azores

This dynamic duo was fantastic. Extremely knowledgable and skilled in their trade as guides. Felt more than safe the whole time. I would love to do this again. This is the adventure to book!

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Portugal

Pedro our tour guide was truly amazing! Extremely knowledgeable, personable and dedicated to his craft as a guide and historian. If you get the chance to book him for your small or large tour event please jump on the opportunity.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Dec 26, 2022

Hi Brenden!!

So nice to hear from you!!! Hope you had a great Christmas!!

And thanks for your words! Very kind!

I only regret that we didn't get to meet and have dinner at that Moroccan restaurant in Porto (which, I confess, I haven't yet been to). So next time you come to Portugal you'll let me know and maybe we can go out for dinner. On me!!

Please send Maddies my regards and all the best for you both!!

Tiago

PS: take the opportunity to wish you a great 2023!!

I can’t say enough wonderful things about our...
Portugal | Nov 28 - Dec 6, 2022

J
Jill H.
Los Angeles, CA | Reviewed on Dec 13, 2022

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt... read more

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt and lovely, and Fado and all food was delicious. Thank you. I’m sure to use Kim Kim for our next experience.

Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon
Dinner with a Fado Performance
Lisbon
Quality of Experience
Knowledgeable, prompt and easy
Food
Guides, Drivers and Staff
Personable, knowledgeable
Transport
Clean, spacious, prompt
Port Wine Cellar Visit with Tastings
Porto
Private Driver to Sintra with Tickets to Pena Palace
Portugal

It rained but that is not anyone’s fault but Mother Nature.

Private Guided Cultural Walking Tour in Porto
Porto

Such a fabulous guide. Such a gorgeous city.

Quality of Experience
The
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Dec 13, 2022

Hello Jill,
I am super happy to receive your feedback and to know that you really enjoyed your time in Portugal!
Thank you once again for trusting Kim Kim and Across Portugal!
Your friend in Portugal - Pedro & Across Portugal Team

Family trip to Portugal - WOW, thanks to Marta Trzeciakows...
Portugal | Nov 20 - Nov 28, 2022

J
john f.
Kansas City, MO | Reviewed on Nov 29, 2022

Our destination specialist, Marta Trzeciakowska was amazing and did a great job in planning; reacting to our itinerary change requests, responded to any questions in a timely manner (very responsive), and available to assist when last minute coordination was required to unavoidable weather implications.

During our 9-day trip to Portugal, 3 days in Porto and 6 days on the island of Madeira, each and every planned event was amazing - a lifetime of memories. The guides who hosted our family... read more

Our destination specialist, Marta Trzeciakowska was amazing and did a great job in planning; reacting to our itinerary change requests, responded to any questions in a timely manner (very responsive), and available to assist when last minute coordination was required to unavoidable weather implications.

During our 9-day trip to Portugal, 3 days in Porto and 6 days on the island of Madeira, each and every planned event was amazing - a lifetime of memories. The guides who hosted our family of 7 on walking tours with various food tastings, wine tasting events in both the Douro Valley and Madeira, site seeing across the beauty of Madeira that included 4-wheel off road fun and mystical/magical views ...just cannot compliment enough on their fun personalities, flexibility, joy and laughter enjoyed by all.

Ce'lia Dias led a tour of Porto while raining, and yet the rain did not matter due to sites seen, fun and vibrant personality and flexibility due to late weather arrival.

Nelson spent about 8 hours with our family (7) leading the site seeing, wine tasting and family hosted meal through Douro Valley. What a day and the intimate experience of a meal and sharing Port/wine with a local experience was amazing.

While on the island of Madeira, two amazing day trips were enjoyed in 4-wheel drive vehicles (adventuremadeira.com) to Porto Moniz, Seixal's lava pools and Cabo Girao glass balcony with 580+ mt drop.... aaaaaahhhhhhhh. Francisco was our tour guide for 2 days and was Amazing - 5-stars!!! He was accomodating to needs of family members, flexible, so much fun and entertaining while throughout the events which also included a 4-wheel journey that was exhilarating and yet safe.

I can go on and on, Jacqueline led the family on a walking tour of the city market which concluded with a cooking experience which included savory food, wine, a delicious dessert and a chef who was skilled, artistic, creative and led us through a mouth-watering experience of delicious dishes.

This was our second trip planned and coordinated by Kim Kim. The first was a 9-day trip through Greece. Both have left us with lifetime memories and I highly recommend the organization as a trust worthy group with fantastic specialists and Services.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Nov 29, 2022

John & family, this review leaves me almost speechless. It truly was a pleasure working with you to create this fantastic trip. Thank you so much for taking this much time to go into detail about all the services, we thrive to prepare the best experiences for you. I will be forwarding this message to all the guides you had during the trip. Let me know if you plan another amazing trip to Portugal or Spain in the future. Warmest regards, Marta :)

Couple's Adventure in Portugal
Portugal | Nov 6 - Nov 22, 2022

Lorne
Lorne B.
Canada | Reviewed on Nov 23, 2022

We were first time visitors to Portugal traveling to Porto, Lisbon and Madeira. The guides we had were all educated, knowledgeable and fun to spend the day with. In Porto we had the best day with Renata hiking the national park and visiting a small village that has remained mostly unchanged for hundreds of years. A day we will remember for a long time. In Lisbon we had a magical day with Nuno in Sintra. He surprised us with sweets from his favorite local bakery and also treated us to lunch... read more

We were first time visitors to Portugal traveling to Porto, Lisbon and Madeira. The guides we had were all educated, knowledgeable and fun to spend the day with. In Porto we had the best day with Renata hiking the national park and visiting a small village that has remained mostly unchanged for hundreds of years. A day we will remember for a long time. In Lisbon we had a magical day with Nuno in Sintra. He surprised us with sweets from his favorite local bakery and also treated us to lunch at a roadside diner that only the locals eat at. In Madeira, George guided us on our hike from Pico Arieiro to Pico Ruivo. It can best be described as walking on clouds for seven hours. All were awesome experiences.

Hotel Reviews
Exe Almada Porto
Porto

Hands down the friendliest staff of any hotel I have ever stayed in. The breakfast buffet was delicious and had plenty of choice to satisfy most travelers. The hotel also took cleanliness seriously as it was spotless. Well situated close to many amenities and tourist attractions. I would not hesitate to stay here again.

Authenticity & Character
Location
Proximity to restaurants, subway and attractions.
Staff
Friendly, helpful and efficient.
Cleanliness & Comfort
The rooms and common areas were spotless.
Vincci Baixa
Lisbon

Centrally located one block outside the main tourist area down town. Most attractions, subways, streetcars are within walking distance. Rooms were comfortable, clean and spacious. I found the staff to be friendly and helpful when asking for directions or recommendations on restaurants, etc.. An awesome breakfast buffet with a broad range of choices to satisfy anyone. This is also the only place in Portugal that we were able to have a cup of filtered coffee ala North American style. This added a nice little taste of home to our trip.

Authenticity & Character
Spacious rooms with awesome showers.
Location
Good proximity to most tourist attractions including old town. Most things you can walk to.
Staff
Friendly and helpful.
Cleanliness & Comfort
Very clean with comfortable beds.
Pestana Promenade Ocean Resort Hotel
Funchal

This hotel was a disappointment for us. The common areas of the hotel looked to be upgraded recently. The rooms were tired and in desperate need of upgrading. The sofa looked to be old, it was stained and it had lost its shape. The hotel decor was probably in style back in the 90's but it looked like nothing had been done to keep it fresh. The beds were two single beds pulled together and they were not comfortable. Each bed was made up as its' own bed and pushed together. We stayed four nights. On our second night I phoned down to the front desk as our wifi was terrible for both nights. I asked that I be moved to a new room and was told that the hotel's wifi was knocked and nobody in the hotel had wifi so changing rooms would make no difference. On our third night, I went down to the front desk to again ask abut the wifi. I was told that it should work in the living room but probably not in the bedroom. I told them this was unacceptable. This was the third day in a row that we were required o use our own data packages rather than the hotel wifi. I asked if the hotel was able to resolve its wifi outage...the clerk had no idea what I was talking about. We managed to get our room changed and lo and behold the wifi was wonderful. This was a terrible customer service experience. The breakfasts were well done with plenty of choice. The outdoor grounds of this hotel are very nice with infinity pools, walking trails, etc..

Authenticity & Character
This hotel is tired and in serious need of upgrades to their rooms
Location
The hotel would be a 50 minute walk to the old town and most tourist attractions.
Staff
Please see comment above on how wifi inquiry was handled.
Cleanliness & Comfort
The room was clean. Comfort was lacking.
Activity Reviews
Hike & Cultural Excursion in Peneda-Gerês National Park
Porto

This excursion for us was our most favorite excursion we have ever done. Our guide Renata was exceptional. She was educated, knowledgeable on this park specifically and she was a pleasure to spend the day with. We hiked to two water falls. Had lunch in a local village where every serving was sourced from the local village (grown or raised in the village) and prepared in a traditional Portugese style. My wife and I were presented with 15 different dishes to eat. We later walked through he village and saw first hand their gardens/crops, the animals they raised, etc.. We thought this was a wonderful day.

Quality of Experience
See comment above.
Food
See comment above.
Guides, Drivers and Staff
See comment above.
Transport
See comment above.
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

A wonderful experience with our guide Nuno. The weather did not cooperate and we were unable to got to the Pena Palace due to the heavy fog. We adjusted our plans and visited Quinta da Regaleira. This was a spectacular estate complete with water falls, tunnels and many things you will not be expecting. Our guide surprised us when we exited with sweets from his favorite local bakery. He took us to a small road side diner where the locals eat. We visited several small towns on the coast line, saw awesome scenery along the way. All in all a great day.

Quality of Experience
See comment above.
Guides, Drivers and Staff
See comment above.
Transport
See comment above.
Evening of Fado
Lisbon

This was first hand experience in appreciating this music style native to Portugal. The meal served at the Clube de Fado restaurant was exceptional. When the music started, all waiters exited the restaurant putting the focus solely on the Fado performers. The songs are sung in Portugese and my wife and I were wondering if anyone in the restaurant was able to understand the lyrics. At this point the singer said "everybody" and the entire restaurant (with the exception of 3/4 tables) sang the rest of the song for her in Portugese. We were not expecting that. This was a nice cultural experience, with great food and entertainment. Well done.

Quality of Experience
See comment above.
Food
Amazing.
Guides, Drivers and Staff
The wait staff was very efficient and professional.
Transport
We walked to this venue.
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Reviewed on Nov 30, 2022

Thank you so much for taking the time to write this review!
I'm so glad to hear you had a great time overall. I will pass on your kind words to all the guides and hotels you mentioned. I was really surprised to read your comments about the Pestana Hotel in Madeira, this hotel always has quite good reviews and we have never received any negative comments thus far. I have forwarded your comments to the hotel.
Personally, for me, it was a pleasure planning this trip for you and Ellie and I hope we can work together again in the future!

Trip of a Lifetime!
Portugal | Oct 29 - Nov 10, 2022

Athena
Athena N.
South Salt Lake, UT | Reviewed on Nov 17, 2022

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our... read more

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our stay in Morocco, we had a designated guide/driver with us throughout the trip which was really nice for consistency. Our guide in Marrakesh, Hamid, was fantastic. I was so impressed with his knowledge and ability to help us understand Moroccan culture. He was very kind and helpful. We also had a really great guide in Chefchaouen, also named Hamid. This was my favorite city in Morocco and he really helped us see so much of it's beauty. Overall, just an amazing vacation!

Hotel Reviews
Hotel Dom Henrique Downtown
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olissippo Castelo Hotel
Lisboa

We loved this hotel! On our way back through Lisbon before heading home, we ended up booking here again because we liked it so much. The staff was wonderful. We had some issues with lost luggage and they were so helpful in calling the airport to check on the status of our bags so we could go out and do some sightseeing. The rooms are lovely and it's a great location with a beautiful view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech

This was probably my favorite hotel of the trip. It was in the middle of the medina so it was easy to walk to everything and the hotel itself is just gorgeous inside! I could have spent all day sitting in the courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oum Palace Hotel & SPA
Casablanca

Pretty average hotel. It was fine for just one night stay but it was really loud because of the street noise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Beautiful hotel. We only stayed one night but I would definitely go back.

Authenticity & Character
Beautifully decorated rooms and courtyard. Very clean.
Location
Staff
Cleanliness & Comfort
Palais Zahia
Old Medina, Tangier

I really loved this hotel--it's beautifully decorated and well cared for.

Authenticity & Character
Location
Staff
We had booked a twin room and when we checked in there was only one bed but the staff was very kind and accommodating when we asked to switch to a twin room with two beds.
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Really nice hotel--very clean and well taken care of. They have a beautiful rooftop deck where they serve breakfast and a lovely sitting area where you can see the entire town.

Authenticity & Character
Location
It was really close to everything. We could easily walk to restaurants and shops. The only downside was the street noise at night, which was really loud.
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Tour of Chefchaouen
Chefchaouen

This was my favorite city in Morocco, by far! I couldn't stop taking pictures! We had a really lovely guide, Hamid, who took us on a walking tour of the city. He led us up pretty high in the city so we could get a nice view of the whole area and led us down through all the shops. He was very patient as we stopped all the time to take pictures.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride over Marrakech
Marrakesh

Honestly, I was a little disappointed in this experience. We thought it was a sunrise hot air balloon ride but when we got to the area with the balloons they had already taken off with other passengers so we didn't get to watch the sunrise in the balloon. There was a lot of confusion about when we would get to take the balloon ride and, essentially, we spent almost an hour waiting around not knowing what was going on. After about an hour, our driver had us get back in the car and drive to another point to get in the balloon. The ride itself was nice but leading up to it was pretty disorganized and there was a lot of waiting around.

Quality of Experience
Organization and communication
Food
Guides, Drivers and Staff
Transport
Our driver was late picking us up so by the time we got to the balloon field the balloons had already taken off with other passengers. We missed seeing the sunrise in the balloon.
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Beautiful drive and experience. We did a wine tasting and had the entire place to ourselves. We had a wonderful lunch and a scenic boat ride along the river.

Quality of Experience
Gorgeous area
Guides, Drivers and Staff
Our guide, Nelson, was great!
Transport
Privately Guided Visit of Marrakech
Marrakesh

Overall, this was a really great tour. Our guide, Hamid, was incredibly knowledgeable and kind. Marrakech is an amazing city and we were able to see quite a bit in just a short time. The only criticism is that we were taken to two places (one that sells creams and perfumes and one that sells rugs) to basically sit for a sales pitch to buy things from these vendors. It was interesting to learn about how these things are made but this cut into our tour time significantly.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Lisbon

Lisbon is such a beautiful city! We really enjoyed our tour with our guide, Gisela Gouveia. She really helped us get acclimated to the city and taught us a lot about Lisbon in such a short time.

Quality of Experience
Guides, Drivers and Staff
Our guide was fantastic!
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

This was one of my favorite days during the whole trip. Our guide, Paulo, was friendly, kind, and knowledgeable. We really appreciated his good recommendations for food during our tour as well as other suggestions for food and sites to see in Lisbon. I really loved the visit to Pena Palace and the beautiful walk through the woods on the way back down.

Quality of Experience
Guides, Drivers and Staff
Our driver and guide, Paulo Pires, was fantastic!
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Nov 18, 2022

Hi Athena! Thank you so much for taking the time to write this review and for your feedback, which I will make sure to forward to our team of local guides, who were very happy to show you around Portugal and Morocco! I'm so glad you had an amazing vacation and it was my pleasure to help you with this trip. Best regards, Bea.

Terrific experience in Portugal
Portugal | Oct 11 - Oct 19, 2022

M
marc L.
Gilroy, CA | Reviewed on Nov 14, 2022

Portugal was one of our favorite trips we have taken. Karina was wonderful throughout the process
and it was a long process during the tough covid period. She was always responsive and helpful throughout.
Karina laid out a very good itinerary of Lisbon, Porto, and Algarve region. The hotels were very consistent in quality and
the transportation provided to and from train stations and hotels was very efficient and friendly. We are already
taking about our next trip and thanks to Karina and our amazing Portugal experience we would certainly use KimKim again.

Local specialist: Karina Samokhina

Beautiful Portugal
Portugal | Oct 18 - Nov 2, 2022

Robin
Robin A.
Cloverly, MD | Reviewed on Nov 09, 2022

Tiago incorporated all the places we wanted to see and arranged tours to do all the things we we asked for. All the hotels were wonderful. The port tasting and food tours were great with the best one in being in Lisbon, but the cork farm was a highlight for me. Nothing would have been as seamless, if we didn’t have Diogo taking us all over Portugal and explaining the culture. As a bonus he took us to a bar to see a soccer game. He shared all the history of his beloved country and knew... read more

Tiago incorporated all the places we wanted to see and arranged tours to do all the things we we asked for. All the hotels were wonderful. The port tasting and food tours were great with the best one in being in Lisbon, but the cork farm was a highlight for me. Nothing would have been as seamless, if we didn’t have Diogo taking us all over Portugal and explaining the culture. As a bonus he took us to a bar to see a soccer game. He shared all the history of his beloved country and knew every building, statue, river, bridge etc. Diogo enhanced the whole experience.

Hotel Reviews
Pousada Porto - Rua das Flores
Porto
The Vintage House - Douro
Pinhão, Douro

Beautiful setting and view. Nice restaurant.

Authenticity & Character
Location
Beautiful view of the Douro river and vinyards.
Thomar Boutique Hotel
Tomar

The location ended up being good. We had a nice walk to the soccer bar from the hotel and also to another location the next day. They were very welcoming at check in with port.

Location
Staff
Cascade Wellness
Lagos

Beautiful hotel and setting. The nicest room.

Location
Staff
Hotel Britania
Lisboa

The art deco features were authentic and well done but the toilets and shower could be updated.

Authenticity & Character
Location
They were doing a big renovation across the street which was very noisy. There was so much traffic in that area it was hard to drive in and out. It was close enough to walk places but it was a long walk.
Staff
All the front desk people were very helpful
Hotel Hospes Puerta de Alcalá
Madrid

Good location and helpful staff. Sweet treats were delivered to the room every afternoon.

Authenticity & Character
Location
Staff
Activity Reviews
Culinary Tour of Porto
Porto

It was just ok. Nothing special. The food market was nice.

Food
Port Wine Cellars & Tasting Experience
Porto

The history was informative. The port was delicious.

Wine Estate Visit in the Douro Valley
Portugal

Not worth it. Repeat of the same info.

Cork farm visit
Portugal

Loved the enthusiasm of our guide. She explained in great detail how the farm worked and all the extra things that were done in addition to the details of cork harvesting and the many ways cork can be used.

Quality of Experience
Guides, Drivers and Staff
Lisbon Market, Food and Cultural Walk (morning)
Lisbon

Excellent food in welcoming places

Quality of Experience
Food
Guides, Drivers and Staff
Cascais & Sintra Guided Visit
Portugal
Guides, Drivers and Staff
Lisbon - half day guided visit
Lisbon

Good overview of Lisbon. Loved seeing the old town and Jewish section, Belem, the Coach museum. Diogo took us to all the mentioned places plus the overlook of the whole multi colored buildings and river.

Guides, Drivers and Staff
Diogo is the best!
Transport
Enjoy Dinner with Live Fado Music
Lisbon

The fado was well done but no explanation. The food was terrible.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Nov 11, 2022

Dear Robin,

Thank you so much for your kind words!

I'm glad you enjoyed your tour and that Diogo helped to make it more special. I'll definitely let him know about it!

Please send my regards to the whole group!

Best,

Tiago

This was our first experience with a custom t...
Portugal | Oct 18 - Nov 2, 2022

Lynn
Lynn T.
North Bethesda, MD | Reviewed on Nov 04, 2022

This was our first experience with a custom tour. Usually, we do all the planning ourselves or have relied on a small group tour provider. The plan Tiago put together was well organized logistically, incorporating our specific asks. Hotels were well chosen, in some cases exceeding our expectations. It was our driver/tour guide Diogo that made our trip so fabulous.
Since this was our first time in Portugal, we wanted to get a full sense of the country (as much as possible) in 12 days. ... read more

This was our first experience with a custom tour. Usually, we do all the planning ourselves or have relied on a small group tour provider. The plan Tiago put together was well organized logistically, incorporating our specific asks. Hotels were well chosen, in some cases exceeding our expectations. It was our driver/tour guide Diogo that made our trip so fabulous.
Since this was our first time in Portugal, we wanted to get a full sense of the country (as much as possible) in 12 days.
We started in Porto with a Port tasting and excellent food tour. With Diogo as a our driver and guide, we headed to the beautiful Douro Valley for a vineyard tour, staying at an iconic hotel. On following days we visited Obidos for Jinja, Coimbra ostensibly to see the library, which turned out to be a delightful town. As we pulled into Tomar, I had my doubts. Diogo hooked us up at a local bar where we had a great time with the local football fans watching Benfica beat Porto.
Over 3 days in the Algarve we hiked the cliffs, took a boat tour of the caves, went to surfer beaches and ate fresh caught fish along the beach before heading for 4 nights in Lisbon. As part of our excursion to Evora, Tiago arranged for us to tour a cork oak farm which was particularly interesting. We saw all the must-see spots in and around Lisbon - the Pena Palace, a Fado show, the Coach Museum . . .
Having Diogo as driver took the pressure off our group of four- we could easily enjoy the local beverages and take in the views. Plus we got to see/experience things I don't know we would have without him. His knowledge and obvious pride in his country was evident at all the cultural sites and while driving across the country.
Bottom line: we had a great trip!
Tiago provided us with a custom roadbook with local info and suggestions. It would have been nice to receive that info more than 3 days before departure.

Hotel Reviews
Pousada Porto - Rua das Flores
Porto

Pousada Porto-Rua das Flores was very comfortable. Rooms were small but nicely appointed - every bit of space was well utilized. Hotel was well located which made it easy to walk all over the city. The reception staff when we were there let us down a couple times - they were distracted, and made careless restaurant suggestions. Which is a strong reason to get friendly with locals and other travelers.

Authenticity & Character
Location
comfortable, well designed , albeit small rooms
Staff
Cleanliness & Comfort
Hotel Hospes Puerta de Alcalá
Madrid

Great room, candy delivered to the room twice daily. Well located. Excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Culinary Tour of Porto
Porto

Tour guides were enthusiastic, had lots of local community knowledge. Wide ranging selection of foods. Arrive hungry.

Quality of Experience
Food
Guides, Drivers and Staff
Cork farm visit
Portugal

This is a small vineyard with cork oaks. Our guide explained the interconnectivity between grapes, cork oaks and Iberian pigs.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Market, Food and Cultural Walk (morning)
Lisbon

Food tours in Porto and Lisbon were two of the best we have anywhere - and we do alot of food tours. Great variety of foods and places. Heck, this tour started with the best chocolate cake in the world!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Nov 09, 2022

Dear Lynn,

Thank you for your kind words and for your comprehensive review!! Truly appreciated!!!

I'll let Diogo know about it!!!

I hope that you carry fond memories of Portugal with you!

I'm only sad because you seemed to have become Benfica's fans which are my team's big rivals, but I'll get over it! :D

All the best!!

Tiago

Exploring Portugal
Portugal | Oct 25 - Oct 31, 2022

M
Melody B.
Waitsfield, VT | Reviewed on Nov 02, 2022

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We... read more

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We will certainly use kimkim again and recommend it to friends and family too. Very best, Melody

Hotel Review
Vincci Baixa
Lisbon
Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Activity Review
Sintra Heritage Hike: Hidden Secrets
Portugal

Guide was perfect. Hike, picnic, history, nature excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Nov 02, 2022

Hi Mel and Anne Lynne, thank you a million for taking the time to post the review. It was a pleasure to organize all the details for your trip, so you could enjoy the big array of experiences Portugal has to offer in the time you had there. I would be very happy to help you with future trips to Portugal and Spain, and I will make sure the guides know how much you enjoyed your time :) All my best, Marta

30th Anniversary trip
Portugal | Oct 12 - Oct 21, 2022

D
David B.
Rockwall, TX | Reviewed on Oct 31, 2022

Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating. read more

Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating.

Hotel Reviews
Rossio Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overall nice hotel
The Editory House Ribeira Hotel
Porto

Very friendly and helpful group.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de Casaldronho Wine Hotel
Lamego

Very narrow and winding road to access. Would not really recommend.

Authenticity & Character
Location
Nothing....just difficult to access
Staff
Cleanliness & Comfort
Beautiful views
Sapientia Boutique Hotel
Coimbra

Very nice view and nice room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Porto In A Vintage Car
Porto

Okay but the vintage car really did not add anything

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Braga & Guimarães
Porto

Since the guide just drove you to a location and dropped you off....not really of much value.

Quality of Experience
Guides, Drivers and Staff
Transport
River Boat Experience in Douro Valley
Douro Valley

Guide was not where we were told to meet him and therefore missed tour on boat. As with all guides they should have a KimKim sign or some other way for the traveler to recognize them. We were very vigilant in trying to find guides and did use the phone to locate....this guide did not answer his phone or text.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Coimbra
Portugal

we enjoyed and guide was very informative

Quality of Experience
Guides, Drivers and Staff
Architectural & Historical Highlights of Lisbon
Lisbon

enjoyed and guide was informative.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Guide was good and informative....but the hype of visiting Sintra was overrated in my opinion.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Nov 03, 2022

Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone... read more

Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone number to call your guide if you were unable to locate it. It was a pleasure helping you plan your trip to Portugal, warmest regards, Marina.

We continued to be pleasantly surprised throu...
Portugal | Oct 6 - Oct 16, 2022

T
Tom L.
Mamaroneck, NY | Reviewed on Oct 31, 2022

We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very... read more

We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very accommodating and managed to make changes to the trip while we were in Portugal which was amazing to be able to do this and allowed us to alter our travel stress-free.
Although the pre-planning and documents provided were amazing and easy to understand. I wish that we organized a call to discuss the trip with Marina, that was an oversight on our end. I think it would have been great to go through each day and be able to ask general questions.
It was amazing to have an App available with all travel information in one place. This is time-saving and made the trip easy to navigate while we were on the go!
I have already recommended Kim Kim to friends who are looking for some help booking their next vacation.

Hotel Reviews
Sapientia Boutique Hotel
Coimbra

Very cool hotel in the perfect location for a trip to Coimbra! The chef and staff very friendly and welcoming. I wish that they had a bellboy service to help with the bags to and from reception to the main streets, it is a little tricky coming in and out of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Douro Vineyards
Armamar

The exterior of the property and view is outstanding! The staff were very nice, friendly, and informative. The food was only OK, I recommend going out to dinner if possible. The rooms also had a great view but were also more on the basic and smaller side. I think it would help if they put less furniture in the rooms, we found it hard for 2 people to put our bags in the room and get ready to go out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Porto Cooking Class & Market Visit
Porto

This was a true highlight of the trip! Our guide and chef were personable and knowledgeable. The food was OUTSTANDING! and tailored to our tastes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Lisbon

Our guide was very knowledgeable and we felt like we learned so much! She had great stories and antidotes of the past and present.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Porto

Our guide was so cool and sweet! A local that loved his city and showed us some of the most beautiful beaches and parks in the city, it was a treat to see this on bike.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

We got a great showing of the area and our guide was very personable and knowledgeable! A wonderful day with lots of great spots and yummy food.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine experience in the Douro Valley
Douro Valley

Our guide was fantastic! We had the best lunch experience, one of the best of the trip! and we were able to cater the day to our specific needs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Nov 02, 2022

Hi Tom, Thank you for your wonderful review! It was a true pleasure helping you plan your trip to Portugal and I am happy to hear you enjoyed your trip and guided tours. I'll be sure to pass on your kind words to all the team. I am glad you found the Trip App useful while traveling, it is indeed very helpful to communicate with you and include extra information about the destinations :) I hope to host you again in Portugal very soon! Warmest regards, Marina

Tiago Made it All Happen!
Portugal | Oct 13 - Oct 23, 2022

Carmen
Carmen S.
Keller, TX | Reviewed on Oct 25, 2022

Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful.

Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide... read more

Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful.

Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide in Porto). Both were friendly, patient, professional, knowledagble, and fun to be around. We thoroughly enjoyed their company, all of Portugal, and all of its lovely people (almost all of whom speak some English).

We drove over 700 miles in 10 days and it never seemed tedious or boring. Love the Douro Valley and Porto; Nazaré ansd Obidos are small towns not to be missed. Just surprise yourself sometimes; Portugal is cool everywhere. Wasn't too crazy about the Fado dinner in Lisbon, but 1 event of 50 is a negligible and to be expected on any vacation.

Thanks Tiago; you rock!!!

Hotel Reviews
Memmo Príncipe Real
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sintra Boutique Hotel
Sintra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de la Rosa
Pinhão
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olissippo Oriente
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon - half day guided visit
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Tour & Tasting at a Port Wine cellar
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Lisbon

The host at the restaurant was pretty rude, claiming that we were late when we weren't/ The food, while authentic, was not too good and not generous. I think for $90 one could do much better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Porto (Half-Day Guided Walking Tour)
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Oct 26, 2022

Hi Arturo, Michelle,

Thank you very much for your kind words!! I'm truly glad you enjoyed your trip!!

And above all, I'm very happy to understand that you liked the country in general!!!

All the best!!

Tiago

The guides and drivers were amazing. Patrici...
Portugal | Oct 7 - Oct 21, 2022

B
barb F.
Hopkins, MN | Reviewed on Oct 24, 2022

The guides and drivers were amazing. Patricia was always, and easily, accessible both before and during our trip.

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Reviewed on Oct 25, 2022

Hi Barb,
Thank you for your review. It was wonderful talking to you and helping arrange this magnificent trip for you, Ken, Lynn, and Andy!
I will be here ready to help you plan your next trip to Spain this time!

Best regadrs,
Patricia Marqués

My trip, one of 3, to Azores and Portugal wa...
Portugal | Sep 23 - Oct 4, 2022

R
Robin S G.
East Providence, RI | Reviewed on Oct 12, 2022

My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure.

Sao Miguel: the town of... read more

My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure.

Sao Miguel: the town of Furnas, our home base at Terra Nostra, and meanering around the island all magical. Each day brought delights beyond my imagination. Once on the mainland, Coimbra and the Old University and Library brought goose bumps. An amazing octupus lunch in the hills of Nazarene and the intimate Fado experience in Lisbon unique and wonderful.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Reviewed on Oct 13, 2022

Thank you for this review and all the nice words in my regards. It was a pleasure to meet you and I'm very happy all went well and you enjoyed the trip!

We were impressed and happy with Pedro's plan
Portugal | Oct 1 - Oct 10, 2022

Michal
Michal N.
Israel | Reviewed on Oct 11, 2022

We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim read more

We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim

Hotel Review
Vila Galé Cascais
Cascais
Authenticity & Character
Location
The vicinity to the sea
Staff
The guys at the reception were curt.
Cleanliness & Comfort
The room was clean and the bed spacious
Activity Reviews
Dinner with a Fado Performance
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
The driver couldn't bring us to the restaurant.Theplace was noisy to the point of disturbing the atmosphere.The acoustic was to intense.The food was not very good.But the music was wonderful and compensated.
Transport
Exclusive Driver to Braga and Guimarães
Porto
Quality of Experience
Everything!
Quality of Experience
Everything!
Guides, Drivers and Staff
The drive, the view, the giudance.
Guides, Drivers and Staff
The drive, the view, the giudance.
Transport
The car was clean and comfortable
Transport
The car was clean and comfortable
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Oct 12, 2022

Hello Michal,
Thank you so much for your feedback!
I am happy to hear that we have exceeded your expectations. It was a pleasure to have you in Portugal and to assist you with the necessary adjustments to accommodate Inbar.
Would love to welcome you in my lovely country once again in the future.
Pedro

The trip was wonderful and the timing each da...
Portugal | Sep 24 - Oct 9, 2022

P
Patrick O.
Deerfield, IL | Reviewed on Oct 10, 2022

The trip was wonderful and the timing each day went off without a hitch. We had good communications with Marina in planning the trip and when we added another couple to the original 6 travelers very late in the process she was able to change things around to accommodate the drivers and the hotels seamlessly.
The tour guides were knowledgeable and flexible when we wanted to deviate from the planned program. Their language skills made us envious, and we were never at a loss to understand what... read more

The trip was wonderful and the timing each day went off without a hitch. We had good communications with Marina in planning the trip and when we added another couple to the original 6 travelers very late in the process she was able to change things around to accommodate the drivers and the hotels seamlessly.
The tour guides were knowledgeable and flexible when we wanted to deviate from the planned program. Their language skills made us envious, and we were never at a loss to understand what they were conveying or asking questions to better understand what we were seeing.
The hotels we stayed in were very nice and always located in great areas for restaurants, sightseeing and shopping. All in all, it was a wonderful experience for the four couples, and a memorable experience for four brothers and their wives.

Hotel Review
Singer Palace Hotel
Rome

We originally asked Marina to book us into a hotel in Rome that we had stayed in previously, but she suggested the Singer Palace. I was reluctant to do so, but she assured me that the Singer was equal to or better than the hotel that I was familiar with, and she was correct. The hotel is conveniently located to the historic sites, and to some great shopping and restaurants. It has a nice rooftop bar and a cook to order breakfast that was delicious. At check in, one of the check-in staff accompanied us to our rooms to explain about the hotels history, toured the rooftop and showed everyone how to navigate all the nice touches in the living quarters. All in all, a very good suggestion from our trip advisor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Oct 11, 2022

Hi Patrick, thank you so much for taking the time to write this review! I will pass your kind words to all the team. I am glad to hear that all the family enjoyed the trip and the guided visits, this is what our team always strives for. Singer Palace is certainly a fantastic hotel, this type of hotels makes the stay a totally different experience indeed :) It has been a true pleasure working with you to plan your family trip to Portugal and Sicily and I hope our paths meet again for your next adventures. All my best, Marina

Our trip far surpassed our expectations. Ma...
Portugal | Sep 24 - Oct 9, 2022

B
Barbara O.
Chicago, IL | Reviewed on Oct 10, 2022

Our trip far surpassed our expectations. Marina listened and executed our 2-week adventure. She did an amazing job. She was there all the way from start to finish . I have never used KimKim before, but they are my go to for all my international travels. read more

Our trip far surpassed our expectations. Marina listened and executed our 2-week adventure. She did an amazing job. She was there all the way from start to finish . I have never used KimKim before, but they are my go to for all my international travels.

Hotel Reviews
Grand Hotel et Des Palmes
Palermo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Athena
Agrigento

Thia place is out of this world. This was a highlight hotel of our vacation.

Authenticity & Character
Location
Amazing view. The best view ever.
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania

Hotel is clean but old. Rooftop restaurant very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Hotel Teatro ****
Porto

This is a great boutique hotel.. Location is perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world
Lisbon

Tivoli is a world-class hotel with superb service. The rooftop restaurant is amazing. A definite highlight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Singer Palace Hotel
Rome

The most amazing boutique hotel. The staff is the best I have ever seen. Great location and amazing Rooftop view. Restaurant is wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Oct 10, 2022

Hi Barbara, Thank you for your wonderful review! It's been truly a pleasure to work with you helping you plan your family trip to Portugal and Sicily, I am glad all the family could join you :) I am happy to hear you enjoyed your trip! I hope to host you again in Portugal or Italy very soon! Warmest regards, Marina

Great time in Portugal!
Portugal | Sep 26 - Oct 2, 2022

A
Anna D.
Newburgh, NY | Reviewed on Oct 09, 2022

We had a great time in Portugal! The tour was well planned, so we were able to see a lot in a short period of time. Our guide, Diogo, was also fantastic! He was humorous and smart- we learned a lot and felt comfortable with our guide! read more

We had a great time in Portugal! The tour was well planned, so we were able to see a lot in a short period of time. Our guide, Diogo, was also fantastic! He was humorous and smart- we learned a lot and felt comfortable with our guide!

Hotel Reviews
Mercure Porto Centro Aliados
Porto

Great location! Hotel was clean and breakfast was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HF Fénix Lisboa
Lisbon

Great location and hotel was clean! One staff member, Nelson, was very outgoing and friendly- he greeted us during breakfast, putting our days off to a good start!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Reviewed on Oct 09, 2022

Thank you for your review, it was a pleasure to guide you in Portugal. I'm happy you felt well received, you are always welcome to come back. Enjoy your life!

Primas in Portugal 2022
Portugal | Sep 24 - Oct 1, 2022

Melinda
Melinda L.
Cumberland, RI | Reviewed on Oct 08, 2022

We had great guides and drivers, especially Valter, Francisco, Sophia, Ricardo and Daniel.

The trip was just the right combination of structure and spontaneity, and we didn’t get exhausted from doing too much.
read more

We had great guides and drivers, especially Valter, Francisco, Sophia, Ricardo and Daniel.

The trip was just the right combination of structure and spontaneity, and we didn’t get exhausted from doing too much.

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Reviewed on Oct 13, 2022

Hi Melinda, many thanks for sharing your comments and that's fantastic you had a great trip! We're thrilled that together, we got the balance right too and the guides and drivers contributed to the experience :) Un abrazo, James and Chaima

An Outstanding Trip from Start to Finish
Portugal | Sep 23 - Oct 4, 2022

DEBORAH
DEBORAH R.
Denver, CO | Reviewed on Oct 06, 2022

Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus... read more

Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus dishes and the beach town feel. The Peña Palace and surrounding park will never be forgotten. The kind, caring people we met everywhere we went made our trip very special.

Hotel Reviews
Terra Nostra Garden Hotel
Furnas
NH Collection Porto Batalha
Porto
Thomar Boutique Hotel
Tomar
PortoBay Marquês
Lisbon
Activity Reviews
Tour & Tasting at a Port Wine cellar
Porto
Guided Tour of Lisbon
Lisbon
Enjoy Dinner with Live Fado Music
Lisbon

The location is like being in someone’s kitchen. It is a tiny spot and little space to move around. The food was good. Mostly like small tasting menu. The singers and musicians were excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Évora guided day trip
Portugal

Charming town with a long history. Loved the drive through this area. Stopping to visit the mystery stones, seeing the cork trees, wineries and unique sites in Evora was an unexpected fabulous day. Diogo, our guide , has so much information about everything ! He answered every single question! We had many..

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Reviewed on Oct 07, 2022

Thank you very much, it was a pleasure working with you, Robin and David. You are very kind and easy to work with. It's a pleasure to present our country to people interested on understanding our culture and life!

Portugal
Portugal | Sep 26 - Oct 2, 2022

S
S A.
Manhattan, NY | Reviewed on Oct 03, 2022

My group and I had such an amazing time in Portugal. We visited many places/towns around Lisbon and Porto. We got to see many wonderful local and historical places. The whole experience was memorable including the wine tasting, sunset cruise, and Fado dinner. Diogo very professional, extremely knowledgeable, accommodating, and had a great sense of humor.
read more

My group and I had such an amazing time in Portugal. We visited many places/towns around Lisbon and Porto. We got to see many wonderful local and historical places. The whole experience was memorable including the wine tasting, sunset cruise, and Fado dinner. Diogo very professional, extremely knowledgeable, accommodating, and had a great sense of humor.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Reviewed on Oct 03, 2022

Thank you for the kind words. It was a pleasure to be with all of you. Very happy you enjoyed everything and hope you can come back to Portugal one day. Salamat, Obrigado

12 Fantastic Days in Portugal
Portugal | Sep 20 - Oct 1, 2022

G
Gary M.
Lufkin, TX | Reviewed on Oct 03, 2022

I would like to thank Tiago for preparing a amazing road book, there was a lot to see and do but that is exactly what I asked for in my early conversation with Tiago.
Highlights of the trip:
Two fantastic days with Joel guiding us around Lisbon and Sintra and picking incredible lunch restaurants - thank you Joel he was very helpful introducing us to Portugal

Staying at Quinta do Tedo in the Douro Valley, great small hotel and vineyards- amazing views and a great diner

Porto- great... read more

I would like to thank Tiago for preparing a amazing road book, there was a lot to see and do but that is exactly what I asked for in my early conversation with Tiago.
Highlights of the trip:
Two fantastic days with Joel guiding us around Lisbon and Sintra and picking incredible lunch restaurants - thank you Joel he was very helpful introducing us to Portugal

Staying at Quinta do Tedo in the Douro Valley, great small hotel and vineyards- amazing views and a great diner

Porto- great Hotel, Mercure Porto Centro, wonderful location and a very informative 1/2 day walking tour with Debora, she did a great job showing us the city

Probably one of the major highlights of the trip was spending the afternoon at Herdade de Coelheiros, near Evora,touring the cork farm, vineyards, olive trees and walnut orchard , this is a amazing 800 hectares of working farm. We toured the entire property by jeep with a wine tasting afterwards. This place is not to be missed!

Lagos - a very good half day catamaran tour along the coastal cliffs and caves- this was another wonderful day with Discovery Tours.

In general the trip was fantastic due Portugal being such a clean beautiful country with very happy and helpful people. In most cases everyone I met were always happy to help, direct, guide, suggest and always willing to make our stay enjoyable- the people are wonderful! The food was always well prepared and delicious either in a fancy restaurant or a small bar. This was the best seafood I have ever eaten. Tiago had some great recommendations for dining- thank you!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Oct 03, 2022

Dear Gary,

Thank you so very much for your very comprehensive feedback and for your very kind words.

I'm truly happy that you enjoyed your trip, and although we didn't get to meet in person, Joel spoke very highly of you!!!

All the best and please stay in touch!!

Tiago

Lisbon to Porto to Cascais. Sept 2022
Portugal | Sep 24 - Oct 1, 2022

L
Laurie m.
Providence, RI | Reviewed on Oct 02, 2022

Absolutely Perfect! James was spot on with all of our requests and interests in visiting certain spots in Portugal. All of our transfers ran smoothly and the tour guides Frank, Sophia, Daniel, Ricardo, Sonia, Fransisco, Malia and Valter were fantastic! They all were extremely informative, warm, friendly and provided lots of laughs! I would highly recommend Kim Kim's services. Our local contact Chaima, was always available and frequently checked in with us to be sure we were doing well. ... read more

Absolutely Perfect! James was spot on with all of our requests and interests in visiting certain spots in Portugal. All of our transfers ran smoothly and the tour guides Frank, Sophia, Daniel, Ricardo, Sonia, Fransisco, Malia and Valter were fantastic! They all were extremely informative, warm, friendly and provided lots of laughs! I would highly recommend Kim Kim's services. Our local contact Chaima, was always available and frequently checked in with us to be sure we were doing well. We would not have been able to cover so much had we done this on our own. We enjoyed every highlight from the history in old Lisbon, bakeries, walking tours, Fados, wineries, magnificent views of the Douro Valley, resort town of Cascais...the list is endless! Deepest thanks to James for organizing such a magical, memorable trip!

Hotel Reviews
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Take a Tuk-Tuk Tour to Spectacular Lookout Points
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Lisbon with a Private Walking Tour
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Fado & Tapas
Lisbon
Quality of Experience
Food
more choices for dinner ...we only had 2 choices
Guides, Drivers and Staff
Transport
Half Day Trip to Sintra & Pena Palace
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Lisbon to Porto
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Private Walking Tour of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Douro Valley for a Wine Tour & River Cruise
Porto

Amazing day with Fransisco! The vineyards and the Douro River cruise were just beautiful. The view were breath taking. The day was magical!

Quality of Experience
Guides, Drivers and Staff
Transport
everything!!!! Trip is a must on your visit to Porto
Day Trip from Porto to Coimbra & Nazaré, End in {{end_location}}
Portugal

Spectacular day with Valter! He made the day so much fun with stops in Coimbra, Nazare and then with final stop in Cascais. The views were amazing, the stops were great ...can not say enough !

Quality of Experience
Guides, Drivers and Staff
Melia who gave us the tour in Coimbra was delightful. She knew so much about the university ...it was all so interesting !
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Reviewed on Oct 05, 2022

Hi Laurie! That's so good to hear you had such a great time! It really makes our day to hear comments like this!! It was a delight to plan it out with you and we're so glad it all came together well. All the best to you all and thanks for travelling with us. Un abrazo, James

THE BEST TRIP !! Every aspect was top notch....
Portugal | Sep 16 - Sep 26, 2022

R
robin k.
North Chicopee, MA | Reviewed on Sep 30, 2022

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you! read more

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Oct 02, 2022

Dear Robin,
So happy to receive your positive feedback :)
Very happy to hear that enjoyed every single moment of your trip in my lovely country.
I hope to welcome you in Portugal once again in the future.
Sincerely,
Pedro

I think everyone (Francisco, Ricardo, Andre, ...
Portugal | Sep 16 - Sep 26, 2022

sherry
sherry z.
Taunton, MA | Reviewed on Sep 29, 2022

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot... read more

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot say enough about the welcomeness felt by all and the easiness to get around with help from our Portuguese guides.
It was a trip we will recommend to many of our friends. Pedro listened to all of our needs and fulfilled them all. His constant check-in of how things were going made us all very cared for! Thank you so much and we look forward to visiting your beautiful country with beautiful people once again.

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

Small but unique in all its lovely working personnel. We were welcomed with open arms and always being accompanied with directions, our personal needs, restaurant suggestions and information etc. Truly a home away from home......Helpful in every way! Breakfast crews were delightful...... We would recommend Madalena highly....also location was perfect!

Authenticity & Character
Attention to detail.....
Location
Easy to walk everywhere from there!
Staff
All of them.....so very willing to help in any way.
Cleanliness & Comfort
Comfortable rooms and clean!
Pestana Porto - A Brasileira
Porto

Great location and lovely rooms. Dining on the sidewalk or inside had an interesting menu and staff was extremely cordial.

Authenticity & Character
Feeling of old and new.
Location
Easy walk to the river and train station.
Staff
Attentive!
Cleanliness & Comfort
Easy access to amenities and bar...plenty of room for two.
The Noble House
Evora

Architecturally magnificent with an antiquated feel. Plenty of room to relax in a somewhat small setting. It has a lovely small courtyard in front to sit and breakfast can also be taken outside on the deck. Very quiet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town . Hard not to like Cascais and where it is but the fortress sealed our fondness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Exclusive Driver Tour in the Douro Valley
Portugal

The views, the driver, the winery and wine! A relaxing day in the vineyards of Douro cannot be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Ability to talk to the driver and hear easily the stories of Duoro Valley.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Sep 29, 2022

Dear Sherry,
I appreciate you taking the time to write so many kind words about our country and services - I truly appreciate you sharing your experience.
I will make sure to share your feedback with all our team and guides.
Looking forward to welcome you in Portugal once again in the future.
Sincerely,
Pedro

Portugal is a MUST for your next European Holiday
Portugal | Sep 8 - Sep 19, 2022

Martha
Martha R.
San Antonio, TX | Reviewed on Sep 29, 2022

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We... read more

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We found the Tour group for our hike to be exceptionally kind and flexible. We had a possibility of poor weather and every day; the team was willing to reschedule pick up's and or modify our trek so we could avoid any issues. The GPS App for the treks was very easy to use and we were able to follow along the paths with confidence. We want to say a special thanks to Marta as she was EXTREMELY helpful to us as we had to delay our trip slightly. She graciously helped us to reschedule all of our plans and we could not have been more grateful for her patience. We have used KimKim in the past and we will absolutely use them for our next trip.

Hotel Reviews
Pestana Cidadela Cascais
Cascais

This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!!

Authenticity & Character
Location
A lovely stroll along the waterfront to the city center of Cascais
Staff
Cleanliness & Comfort
Arribas Sintra Hotel
Sintra

This hotel was perfect for Arribas. The POOL - OH MY GOODNESS! I have never seen a pool like this, enormous. The staff was so kind, and we appreciated all of the assistance during our stay.

Authenticity & Character
The POOL! You must swim, it is a surreal experience.
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Sep 30, 2022

Hi Martha, thank you so much for this fantastic review and the time you put into it. It was a pleasure to prepare this experience for you and see how you enjoy it despite the change of dates. Portuguese countryside and natural parks as you say are a MUST and hiking through them is an adventure. Let me know when you plan a new excursion to Spain or Portugal and I will be happy to help. All my best, Marta

We were impressed and very pleased with each ...
Portugal | Sep 16 - Sep 26, 2022

Page
Page R.
Hanover, MA | Reviewed on Sep 29, 2022

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country read more

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

excellent location...excellent service..delicious breakfast...lovely room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great location...excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Pestana Cidadela Cascais
Cascais

Wow..What a beautiful hotel Great location..modern and cool

Location
Cleanliness & Comfort
Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon

We loved it and our guide was excellent

Quality of Experience
Dinner with a Fado Performance
Lisbon

It was wonderful...the music was beautiful

Quality of Experience
Food
Private Driver to Sintra with Tickets to Pena Palace
Portugal

We loved our driver Nelson..we enjoyed the entire day with him. He was excellent...great smooth ride..relaxed..beautiful playlist of music

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Cultural Walking Tour in Porto
Porto

Andre was very nice and informative

Quality of Experience
Port Wine Cellar Visit with Tastings
Porto

We were surprised it was private tour...It was wonderful...and tasting was great..served with delicious cheese

Quality of Experience
Exclusive Driver Tour in the Douro Valley
Portugal

I was concerned at first that Andre had a cold but he explained it was just an allergy. He was a fast driver but drove well. He was very engaging and gave us an excellent all day tour. We enjoyed getting to know him and share stories

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Winery Tour & Wine Tasting + Traditional Portuguese Lunch
Douro Valley

We were again surprised it was a private tour...It was excellent. What a beautiful vineyard and winery....so beautiful. We LOVED our lunch

Quality of Experience
Guides, Drivers and Staff
Boat Trip in the Douro River on a Traditional Rabelo Boat
Douro Valley

It was beautiful..hot and just beautiful country

Quality of Experience
Private History & Cultural Guided Tour in Évora
Évora

It was a beautiful town and our guide was calm and interesting We had a little mix up in the chapel of Bones..too crowded for us...and we lost our guide for a while..waited outside..It was nice

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Sep 29, 2022

Hey Page :)
It is great to hear from you!

I am reallly happy to hear that you enjoyed our planning and that Portugal exceeded your expectations! Thank you so much for your kind words about Portugal.

All the best,
Pedro & Across Portugal Team

Personalized for our interests and timeline
Portugal | Sep 14 - Sep 24, 2022

A
Alex L.
New York, NY | Reviewed on Sep 25, 2022

Beatriz found us some great places to stay. A stone house in a small farming village near Portugal's national park; and in Morocco, Riad Fes was one of the nicest hotels I've been in. The drivers and guides in Morocco were all friendly and well informed. read more

Beatriz found us some great places to stay. A stone house in a small farming village near Portugal's national park; and in Morocco, Riad Fes was one of the nicest hotels I've been in. The drivers and guides in Morocco were all friendly and well informed.

Hotel Reviews
Riad Fès - Relais & Châteaux
Fès

Incredible architectural details, small, personal scale, and probably the best food we had in Morocco.

Authenticity & Character
Fancy because the craftsmanship is so beautiful, not just because things are expensive
Location
Staff
Really polished service
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Fine -- clean, nice bathrooms, small balcony onto courtyard. But cramped, and on an overwhelmingly touristy crowded street.

Authenticity & Character
It's pretty generic.
Location
It's really not fun to be on the single most crowded touristy street in all of Porto.
Staff
They were somewhat understaffed, and had signs everywhere trying to push breakfast attendance earlier.
Cleanliness & Comfort
Riad Zyo
Rabat

It was fine, and in a convenient location. Not extensive service and no food. Certainly nowhere near as nice as Riad Fes, though I imagine it is a lot cheaper.

Casa das Afonsas
Barral, Portugal

Very basic in some ways -- the stone house has almost no windows and bad flurescent lights -- but this was a surprise hit on the itinerary. It's in a super-cute town that's mostly stone houses and farming, sheep everywhere. The town cafe is a sister of the Casa das Afonsas family, super friendly, with all just locals hanging out. Pretty short drive to a part of the park where nothing is touristy at all -- the hikes are just from one tiny stone village to another, with few people around.

Authenticity & Character
Don't send people here who want luxury every night, but escaping tourisim into a beutiful landscape is its own luxury.
Location
Close to a gorgeous but totally untouristed part of the national park.
Staff
Friendly family hosting.
Cleanliness & Comfort
Oak Nature
Vieira do Minho, Portugal

Extremely half-baked. Amazing sunset views from the pool, which is also really nice. Terrible sewer gas smells in bathrooms. Cheesy construction quality. Inexplicable mistakes like ugly sponsored ice cream brand umbrellas screwed to the deck smack in the middle of the best view. No real dinner, but a major hassle to drive up and down the mountain to get to restaurants.

Authenticity & Character
Cheesy modernism, poorly constructed.
Location
Amazing view from the pool. Really hard to get to and far from food. Rooms are mostly overgrown by trees and do not really have views, though the trees are pleasant. The town is on a pretty lake in a beatiful valley and near some of the park's best hikes like Poco Azul (really bonkers) but the town itself is kind of a junky crowded tourism hub.
Staff
What staff there were were really nice. There's not supposed to be dinner, but they made us snacks off hours anyway.
Cleanliness & Comfort
The place is visually clean, but they never really figured out the sewer gas stench in the bathroom, and other rooms they offered us were musty plus they try to hide the must and sewer smell with aggressive electric air fresheners.
Activity Review
Half-Day Guided Tour of Fes Medina
Fes

Hakim was great -- informative, happy to tailor the walk to what we cared about, knew the medina incredibly well.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Oct 04, 2022

Hi Alex! Thank you so much for taking the time to write such a detailed feedback! I'm so happy you had a great time in Morocco with your guide and drivers and that you enjoyed Portugal :) It's been truly a pleasure to help you organize this trip. Best regards, Bea.

Two weeks in Portugal from Austin, TX
Portugal | Sep 8 - Sep 21, 2022

Steve
Steve P.
Austin, TX | Reviewed on Sep 22, 2022

Marina was exceptionally helpful and responsive in working with me to plan this 2 week trip. We visited Lisbon, Évora, Funchal (Island of Madeira), Porto & Cascais. All of our daytime tours and intercity transportation came together like clock work. Our hotel properties at each stop were well located and provided comfort with nice amenities. Everything was great but we especially highly recommend a visit to Madeira. We won't hesitate to use KimKim for our future travel planning. read more

Marina was exceptionally helpful and responsive in working with me to plan this 2 week trip. We visited Lisbon, Évora, Funchal (Island of Madeira), Porto & Cascais. All of our daytime tours and intercity transportation came together like clock work. Our hotel properties at each stop were well located and provided comfort with nice amenities. Everything was great but we especially highly recommend a visit to Madeira. We won't hesitate to use KimKim for our future travel planning.

Hotel Reviews
PortoBay Flores
Porto

Great location, great quality, very nice amenities. Room 804 was top floor, corner room with balcony. Great views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castanheiro Boutique Hotel
Funchal

Loved our suite, Room 409. Great hotel property right in town. Walk to most everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Albatroz Hotel
Cascais

Mice, old style hotel with exceptional location & amenities.

Authenticity & Character
Location
M
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Sep 23, 2022

Hi Steve, Thank you for your wonderful review! It was a true pleasure helping you plan your trip to Portugal and I am happy to hear you enjoyed your trip and guided tours. Madeira is indeed a magnificent island, maybe next time you can visit the Azores Islands in Portugal :) I'll be sure to pass on your kind words to all the team. I hope to host you again in Portugal very soon! Warmest regards, Marina

This is the 3rd time we've used Kimkim for o...
Portugal | Sep 9 - Sep 15, 2022

S
Susan S.
Sioux Falls, SD | Reviewed on Sep 20, 2022

This is the 3rd time we've used Kimkim for our travels and it was a bit disappointing. Our first hotel, the Casual Belle Epoque was supposedly 4 star and it should have been a 3. The room, the breakfast, it just was not a 4 star hotel. The last day we came in and the room smelled of sewage. We contacted Marina and said we would like a different hotel for our last night in Lisbon but it was going to be yet more money and a cancellation fee.
The drivers were another issue. We had a day... read more

This is the 3rd time we've used Kimkim for our travels and it was a bit disappointing. Our first hotel, the Casual Belle Epoque was supposedly 4 star and it should have been a 3. The room, the breakfast, it just was not a 4 star hotel. The last day we came in and the room smelled of sewage. We contacted Marina and said we would like a different hotel for our last night in Lisbon but it was going to be yet more money and a cancellation fee.
The drivers were another issue. We had a day excusion to Sintra, Cascais & Estoril with a guide/driver named Paulo. We felt we were being hustled the entire time. He had us go to this port wine place for a tasting in Sintra. Obviously he had an interest there as he was pouring samples for people. Somehow we let them talk us into buying a way overpriced bottle of port (we later learned from an actual winery owner in the Douro Valley that we were scammed). Then he wanted us to go to this specific restaurant on the coast, near Cascais. We went in and waited then decided we simply didn't want to wait and left to walk the beach. He wanted to know what happened, why did we leave, clearly he had an interest there too.
We had another driver take us from Lisbon to Porto via Coimbra. The problem here was the driver spoke no english and did not understand we had a 3 hour stop in coimbra. We had to call our Kim kim consultant Marina, she had to call him, then we got it straightened out. Problem two arose because he got lost in Porto trying to find our hotel. Heavy traffic, he had a hotel in his phone with the same name but it was in a different city and he could not get the phone to refresh. We pulled up the address in our phone for him, then changed the language to portuguese, all the while he's trying to drive in rush hour traffic, it was not fun. We called Marina and requested english speaking drivers and she said she couldn't guarantee that as they were just there to get us from point A to point B. Well that's not exactly true when he had no idea about our scheduled side trip to Coimbra and he gets lost trying to find our hotel.
We did a day trip to the Douro Valley which was nice. The driver we had for this was Rui, very nice and did a good job. We had told Marina that we did not want to do this riverboat ride down the Douro River, just not our thing. She insisted and said "everyone does this". We told her in another conversation we didn't want to do this. At that point we assumed we had to because it must be the way to get us from one destination to another, it wasn't. It was simply a riverboat ride up and down the river in a packed boat in the pouring rain. We would not have had to do this at all. It made us wonder, she must get a kick back from putting us on the boat.
Our last day in the Porto we had a fantastic guide, Sandra, she was informative, fun and was the kind of guide we were used to getting when booking with Kimkim.
The only time Marina was in contact with us (not including the many times we had to contact her with problems with drivers, etc) was the night before our departure. This certainly was unlike any other trip we've done with you before. This trip was our most expensive and the least well run, we're very disappointed.

Hotel Review
Neya Porto Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were very uncomfortable
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Sep 27, 2022

Hi Susan,

Thank you for taking the time to write your trip review.

Originally, you were booked at the Rossio Boutique hotel in Lisbon. This is a four star, centrally located hotel that we had been using without incident, however, the previous month before your travels, the hotel was starting to get bad reviews so our team made the decision to change that hotel for travelers who were booked there.

I re-booked you at the Belle Epoque Boutique hotel which was in the same price range as... read more

Hi Susan,

Thank you for taking the time to write your trip review.

Originally, you were booked at the Rossio Boutique hotel in Lisbon. This is a four star, centrally located hotel that we had been using without incident, however, the previous month before your travels, the hotel was starting to get bad reviews so our team made the decision to change that hotel for travelers who were booked there.

I re-booked you at the Belle Epoque Boutique hotel which was in the same price range as the other hotel as well it has good reviews (4.3 & 4,5 respectively on TripAdvisor and Bookings) and thus far we have not a had a complaint about this hotel. I had advised that you would be switched to this hotel before you traveled so there would have been time to change it if you did not like the hotel or its location.

During your trip, you contacted me to ask if it was possible to change to a different hotel for your last night in Lisbon. I offered you four other hotel possibilities for your last night in Lisbon and mentioned that due to the Belle Epoque Boutique hotel cancelation policy I was not able to cancel the hotel free of charge. You decided you did not want to pay any extra. You never mentioned any other issue with the hotel, other than that it was noisy on the first floor. So I called the hotel and requested that they assign you an upper-level room for your last night.

In regards to the day trip to Sintra, Cascais and Estoril is a private excursion. This is one of our most popular excursions and you are able to see past reviews that it always gets top marks. So I am surprised to read that you felt rushed as well hustled. We have asked guides on this excursion to reserve a table for travelers at a restaurant so you do not have to wait in line for lunch, especially during high season. So the guide did not have an alternative motive to bring you to that restaurant. I do not have enough information about the Port transaction as I would need to know the type of port, the cost, what is considered a price for being ripped off as well as the person who told you as such. I have shared these comments with your guide since this is an accusation that I am sure he would like to know about.

On the day of the transfer to Porto, Alexandra called me to ask me if the driver knew that you had a stop in Coimbra, I called the transfer company right away to check if they had the information and when they called the driver they told me that the driver had all the information and that in fact, you had just arrived to Coimbra. Rather than the driver not knowing where he was going, is it possible, that it was a simple miscommunication between the driver and you? Coimbra is a the most popular stop on the way to Porto so it is unlikely he didn’t know where he was going. The service is to drive you from point A to B, he is not a guide. If transport companies excluded non-English speaking drivers there would certainly be a shortage of available drivers manage the record number of visitors that were in Portugal during high season.
I have read through all communications between you and I, not only on KimKim but also in the discussion chat in your travel itinerary, and nowhere does it mention that I said you must do the riverboat. How would I have forced you to do it, given that it was a private day excursion to Douro Valley so you can make the excursion your own. If you had mentioned that you didn’t want to do it, I would have suggested another activity such as visiting another winery, an olive oil visit or just add more time to visit the villages of the Douro Valley.

Again, thank you for taking the time to write your trip review. All your comments will help us improve in the future.

Warm regards,
Marina

Child Friendly Trip
Portugal | Aug 27 - Sep 4, 2022

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Shailee V.
Manhattan, NY | Reviewed on Sep 16, 2022

Marta and Karin were amazing to work with. They were patient, ultra responsive and accommodating. It was a relaxed trip with lots of time for us to explore on our own and at our pace, given that we were traveling with a 5 year old. All the excursions were well timed to beat the crowds and the hotels were very conveniently located. As vegetarians, Marta made it a point to let the hosts know and also made some nice recommendations for local vegetarian friendly spots.
This was our second time planning with KimKim and we'd certainly do it again.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Sep 19, 2022

Hi Shailee, thank you for taking the time to send us this feedback from your trip. It was a pleasure to organize a trip for your family that could be enjoyed by all of you. I hope we will be in touch for other trips :) All my best, Marta

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra
Portugal | Sep 2 - Sep 13, 2022

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jack m.
Glenview, IL | Reviewed on Sep 15, 2022

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra were most excellent on top of their game both in knowledge and story telling. The accommodations in general were just right. The Noble House (Evora) provided a good room and breakfast however parking is very limited and the walk to and from is not for the older. read more

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra were most excellent on top of their game both in knowledge and story telling. The accommodations in general were just right. The Noble House (Evora) provided a good room and breakfast however parking is very limited and the walk to and from is not for the older.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Jack! Thank you so much for your feedback as is really helpful for us to keep improving each day. I'm so glad you enjoyed every tour with your guides and discovered amazing places on the way. It's been truly a pleasure to help you organize this trip. Best regards, Bea.

This was an amazing trip-very authentic experiences.
Portugal | Sep 2 - Sep 13, 2022

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Nancy M.
Glenview, IL | Reviewed on Sep 14, 2022

This was an amazing trip, Exceptionally well-planned, with all the details accounted for. For the most part, the guides were extremely knowledgeable and a great source of information. The pre-trip material gave many suggestions on things to do on free days and kimkin was extremely responsive when we had questions about logistics, meeting drivers, etc. The places kimkin picked for us to stay were not in the touristy mainstream, which is just what we wanted, so our experience felt very... read more

This was an amazing trip, Exceptionally well-planned, with all the details accounted for. For the most part, the guides were extremely knowledgeable and a great source of information. The pre-trip material gave many suggestions on things to do on free days and kimkin was extremely responsive when we had questions about logistics, meeting drivers, etc. The places kimkin picked for us to stay were not in the touristy mainstream, which is just what we wanted, so our experience felt very authentic.

The only thing I would say that was a let-down was that there was absolutely no transparency as to pricing, and my sense is that as a result, the mark-up may have been more than the quoted 5%.—I suppose that extra markup is what you pay for local knowledge and a bit of laziness on our part to plan the trip. But all in all, we were very satisfied.

Hotel Review
Loule Jardim Hotel
Loule

What a charming location. Small room, but the staff was very friendly and located on a tiny community square a ten minute walk to the center.

Authenticity & Character
Location
Staff
Very small room
Cleanliness & Comfort
Bigger room
Activity Review
Private Tour of Évora
Portugal

This guide was exceptional, great story teller, knowledgeable about history, local folklore and culture.

Quality of Experience
Guides, Drivers and Staff
Great guide
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Sep 19, 2022

Hi Nancy! Thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover a different Portugal during your trip. Best regards, Bea.

Great Food and wine themed North Portugal tour
Portugal | Aug 27 - Sep 3, 2022

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jenny G.
United Kingdom | Reviewed on Sep 11, 2022

We had a 7 day trip to North Portugal booked in June but due to personal circumstances had to change it to early September. Marta was very understanding and helped us reorganize all the bookings.
We started off in Porto and had a good introduction into the city - doing a food tour , followed by an e-bike tour. We got opportunity to view the city ourselves and had a lot of great recommendations on what to do/ and where to eat. We also got to do different things like go to the National park!... read more

We had a 7 day trip to North Portugal booked in June but due to personal circumstances had to change it to early September. Marta was very understanding and helped us reorganize all the bookings.
We started off in Porto and had a good introduction into the city - doing a food tour , followed by an e-bike tour. We got opportunity to view the city ourselves and had a lot of great recommendations on what to do/ and where to eat. We also got to do different things like go to the National park! The highlight of the trip was the trip to Douro valley where we stayed at a vineyard and did a few wine tastings around the different Quinta's. Thiago was a great guide taking us across the various quintas, with a boat ride and a celebratory drink at an awesome view point.

Hotel Reviews
Premium Porto Downtown
Porto

The hotel was clean and functional and close to a lot of restaurants. The breakfast had a wide spread and service was quite prompt.

Authenticity & Character
Apart from the food, not really sure there was character/authenticity to the hotel.
Location
Was good walking distance to most of the tourist spots
Staff
Very prompt service and helpful.
Cleanliness & Comfort
Quinta Da Timpeira
Lamego

The overall look and feel of the Quinta is that of a period property with heavy antique furniture. We had a bigger room as that was the only one available so had the option of twin or a double bed. The quinta had lovely grounds, with a garden and a swimming pool though we were never around long enough to enjoy the grounds as much. The dinner we had there was quite homely and had large portions.

Authenticity & Character
Had the charm of a period property
Location
The only way to get around was by car- which was arranged for us but would have been hard otherwise.
Staff
Attentive and willing to help
Cleanliness & Comfort
The rooms were clean but because of the heavy furniture and low ceiling it did feel very dark and dinghy in the evenings. Would have liked option of tea/coffee in the room.
OPOHotel Porto Aeroporto
Maia

For spending a night before our flight the next day morning - this hotel was perfect. Functional with all the basics and quite large rooms.

Authenticity & Character
Location
Great for the airport and they offered free shuttle.
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Porto

Claudia was a very enthusiastic and warm guide and made the tour really enjoyable. Not to mention all the food we tried was amazing and was nice to hear the stories behind them. loved that we got to try most of the city's famous dishes over the course of this tour and the company was great.

Quality of Experience
All the food options and the guide!
Food
Guides, Drivers and Staff
Claudia was really warm and followed up with recommendations and trip photos!
Get to know Porto by E-bike
Porto

Didnt know what to expect but was great! Apart from the first few minutes of fumbling around on how how to use the bike, the rest of actually biking was quite smooth. We covered a lot of ground and got to see some great views....and also catch in some exercise. An electric bike is probably the best way to see the city though I did get a sore backside due to all the pebbled roads!

Quality of Experience
Guides, Drivers and Staff
Transport
Hike & Cultural Excursion in Peneda-Gerês National Park
Porto

We enjoyed the serenity of the national park and opportunity to do a bit of trek and bathe in the clear pool of water which was followed by a great lunch. The second half of the day had a walk through the village and a another mini trek to another waterfall with a further opportunity to swim. I was probably the least fit person of the group - but the guide made sure we went at a decent pace. Maybe two swims was not required as they were people in our group who were not keen on swimming and we could have done a viewing point instead.

Quality of Experience
The parts we liked - were opportunity to trek and swim and the food was good. There were also good breaks in between the drive which was helpful. Didnt enjoy as much the walk around the village
Food
The lunch served in the village was good.
Guides, Drivers and Staff
Our guide was very knowledgeable and was able to answer all our questions about the park as she had lived within the park herself.
Transport
The car was a bit old and since it was packed with 7 people with a good 3-4 hours on the road - not entirely comfortable for people with long legs.
Wine Cellar Guided Visit with Lunch
Douro Valley

This was the highlight of the trip - was a very relaxed experience of getting a tour of the process of wine making and getting an opportunity to taste quite a few of the wines at the quinta. Our guide Rui also made it really memorable.

Quality of Experience
The tour, wines and the setting was great.
Food
It was little light on the food as compared to the other places but still good!
Guides, Drivers and Staff
Had some really good conversations with Rui.
Wine Experience in the Douro Valley & River Cruise
Douro Valley

Was a great day filled with a opportunity to taste and see a bit of behind the scenes of winemaking and wine tasting at one Quinta , followed by a set lunch paired with different wines at another. The post food coma stage was great time to do the river cruise down the Douro and we got whisked to another amazing view point for a further celebratory drink! Thiago was very informative and so pleasant to be around.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Sep 12, 2022

Hi Jenny, thank you so much for all this feedback! It was a great pleasure to prepare this vacation in Portugal for you both and I appreciate your words. The most important part for me is that in the end, you got to experience the best of Northern Portugal. If you visit Portugal or Spain again I will be happy to help. Best, Marta

Portugal Vacation
Portugal | Sep 3 - Sep 10, 2022

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Patrick M.
Newport, RI | Reviewed on Sep 11, 2022

Overall a great trip and your recommendations of places to visit and tour guides to use were excellent. Particularly liked the Duro Valley and Belman tours as the guides did a great job ensuring that we saw the best attractions without wasting time in long lines. Pickup and drop off at the airport and hotel was fairly seamless and our driver got us right to the baggage drop off before sending us on our way.

Would certainly utilize Kim Kim again on our next trip. So much time and energy... read more

Overall a great trip and your recommendations of places to visit and tour guides to use were excellent. Particularly liked the Duro Valley and Belman tours as the guides did a great job ensuring that we saw the best attractions without wasting time in long lines. Pickup and drop off at the airport and hotel was fairly seamless and our driver got us right to the baggage drop off before sending us on our way.

Would certainly utilize Kim Kim again on our next trip. So much time and energy is saved by having the private tours and destinations prearranged.

Thanks for all the assistance in making our Portugal trip a memorable one.

Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Fantastic views and Rui made the trip extra special with stops at Port tasting and lunch at locations off the tourist trail that were amazing.

Quality of Experience
Guides, Drivers and Staff
Knowledge of the area, wines, and personality
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Marta did a great job bringing us to the best locations to visit while still showing us the big attractions. Loved the lunch with locals and the knowledge Marta shared throughout the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Sep 12, 2022

Hi Patrick, thank you for taking the time to write this kind words. I am very happy to see that you enjoyed the trip and had the chance to discover Portugal with us. It was a pleasure to prepare this experience for you. All my best, Marta

Amazing trip to Portugal
Portugal | Aug 28 - Sep 4, 2022

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chris g.
Canada | Reviewed on Sep 08, 2022

We had an amazing experience with Marina. She went the extra mile when we had to reschedule the trip due to COVID and again when there was an airport strike that forced us to shift the trip by a day. She put together an amazing itinerary for our Lisbon trip and the tour guides/drivers she found were outstanding. Would recommend her to anyone wanting to have a great trip in Portugal.

In particular would like to highlight the tour guides/drivers, who we initially thought would be responsible... read more

We had an amazing experience with Marina. She went the extra mile when we had to reschedule the trip due to COVID and again when there was an airport strike that forced us to shift the trip by a day. She put together an amazing itinerary for our Lisbon trip and the tour guides/drivers she found were outstanding. Would recommend her to anyone wanting to have a great trip in Portugal.

In particular would like to highlight the tour guides/drivers, who we initially thought would be responsible from taking us from one location to another but were the highlight of the trip as they found great restaurants and hidden gems to see:
Alison who did the Lisbon food tour
Paulo who did a spectacular day trip to Sintra
Rui who organized an amazing day in the Douro valley at took us to the best Quinta

Hotel Reviews
Dear Lisbon Bordalo House
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Vintage House - Douro
Pinhão, Douro
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Only negative comment is that it was somewhat challenging to borrow a wine opener. Given that the Hotel is in Porto, I'd suggest each room have wine bottle opener
Cleanliness & Comfort
Activity Reviews
Private Lisbon Roots, Food & Cultural Walk
Lisbon

Alison was a great tour guide and we had an amazing experience

Quality of Experience
Food
Guides, Drivers and Staff
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

The day with Paulo was amazing. he was so engaged and professional and planned out a specatular day

Quality of Experience
Guides, Drivers and Staff
Outstanding
Transport
Private Transfer {{start_location}} to {{end_location}}
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Experience in the Douro Valley & River Cruise
Douro Valley

Rui organized the highlight of our trip. He proactively reached out and arranged lunch plans for us, asked what type of tour we wanted and then arranged a port tasting at a hidden gem that buses could not reach. For lunch he found an amazing Quinta where we had an authentic home cooked meal with the family

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Sep 09, 2022

Hi Chris, Thank you for your wonderful review! I am so glad you could finally travel to Portugal despite having to postpone your trip. It was a true pleasure helping you plan your trip to Portugal and I am happy to hear you enjoyed your trip and guided tours. All the guides had a wonderful time with you as well! I'll be sure to pass on your kind words to them. I hope to host you again in Portugal very soon! Warmest regards, Marina

Our trip to Portugal!
Portugal | Aug 22 - Sep 5, 2022

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Sandy R.
Canada | Reviewed on Sep 06, 2022

Our trip to a Portugal was incredible. Patricia helped us a plan a very memorable two weeks. Our guides and drivers were all very knowledgeable and prompt which added to our experience. The trip may have been expensive however it allowed us to do more than we could have on our own. Portugal you are a beautiful country.

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Reviewed on Sep 07, 2022

Dear Sandy,

Thank you for your review. It was an absolute pleasure helping you arrange this adventure in Portugal!
And I will be here ready to help you plan another unforgettable trip to Spain in the future!
Best regards,
Patricia

The royal treatment!
Portugal | Aug 28 - Sep 3, 2022

Patty
Patty L.
Austin, TX | Reviewed on Sep 04, 2022

I can’t express how much we enjoyed our trip to Portugal! Pedro and Joao exceeded our expectations both with the trip they planned for us as well as their responsiveness when anything came up along the way! While we enjoyed everything we did and all the places we stayed, we particularly enjoyed our walking tour of Lisbon with Ricardo, our drive to Sinatra with Jose, the beautiful Vila Vita Parc Hotel in the Algarve and the Aurora boat tour to see the caves!
We will definitely use Kimkim to... read more

I can’t express how much we enjoyed our trip to Portugal! Pedro and Joao exceeded our expectations both with the trip they planned for us as well as their responsiveness when anything came up along the way! While we enjoyed everything we did and all the places we stayed, we particularly enjoyed our walking tour of Lisbon with Ricardo, our drive to Sinatra with Jose, the beautiful Vila Vita Parc Hotel in the Algarve and the Aurora boat tour to see the caves!
We will definitely use Kimkim to plan vacations in the future!

Hotel Reviews
Pousada de Lisboa, Praça do Comércio - Monument Hotel
Lisbon

Beautiful, spacious hotel will situated in the heart of Lisbon. Great breakfast buffet included

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Vita Parc Resort & Spa
Porches

Gorgeous hotel with very comfortable guest suites, delicious food and drink, very accommodating staff and unbeatable views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Large comfortable rooms overlooking the marina in an old converted citadel with very interesting art installations throughout. Well located adjacent to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon

Ricardo did an excellent job navigating around the hills and around to lesser known vantage points and sharing the interesting history of Lisbon. He is a very knowledgeable guide. This tour is what I wish my history classes would have been!

Quality of Experience
Guides, Drivers and Staff
Dinner with a Fado Performance
Lisbon

Very authentic Portuguese experience!

Quality of Experience
The music was beautiful! The only negative was that the restaurant was small and when the singing began, they turned off the a/c and closed the door to better hear the performance but that made it quite stuffy inside.
Food
Guides, Drivers and Staff
Transport
Private Driver to Sintra with Tickets to Pena Palace
Portugal

Our driver Jose was very informative about the area and even took us to some hidden gems for photos and the beautiful Monte Mar for lunch. What a great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to the Grottoes - Porches
Portugal

Unfortunately, we were dropped off at the wrong location for this trip by our taxi driver so we thought we would miss it, but Pedro contacted the tour company and they waited and hour and a half for us to get there to start this amazing private tour of the caves! So glad it worked out because it was truly one of the highlights of the vacation! The boat captain navigated the caves so beautifully around the waves, kayakers and paddle boarders to get us unbelievable views of these magnificent caves. Ogo, the guide was very knowledgeable about the area explaining the formation of the area and showing us beautiful vantage points and interesting fauna.

Quality of Experience
Guides, Drivers and Staff
Transport
There was a mixup getting to the right place but once we found it, it was worth the trip!!
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Sep 05, 2022

Hello Patty,
I am so glad to know you enjoyed your time in Portugal!

I will make sure to share you comment with João and the rest of the team - believe me, you just made our day!

Thank you once again for trusting Kim Kim and Across Portugal! We will always be 100% available for you - feel free to contact us anytime.

All the best,
Pedro & Across Portugal Team

Marta was amazing. Kim Kim for Portugal is a definite recommendation!
Portugal | Aug 20 - Aug 30, 2022

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christy h.
San Jose, CA | Reviewed on Aug 31, 2022

Marta was amazing. The vacation was amazing. We really enjoyed Rui, Paolo and Sandra are very high recommends! The ladies that took us on the food tours were great as was the gal that took us on a history tour of Lisbon. The gentleman that took us on the Algarve wine tour was knowledgeable but not so good as a guide. He was pleasant but not so good at making it a personal experience. Bea was very helpful when she was able to get the extra room at the Algarve hotel. That hotel is very... read more

Marta was amazing. The vacation was amazing. We really enjoyed Rui, Paolo and Sandra are very high recommends! The ladies that took us on the food tours were great as was the gal that took us on a history tour of Lisbon. The gentleman that took us on the Algarve wine tour was knowledgeable but not so good as a guide. He was pleasant but not so good at making it a personal experience. Bea was very helpful when she was able to get the extra room at the Algarve hotel. That hotel is very Bohemian and offered no privacy and thank you so much for fixing the issue. That made the experience so much better!
One suggestion is that I didn’t realize that the meeting point for the catamaran trip was more than 30 minutes drive from the hotel. I wish that the instructions were a little more clear about that. We ended up not making it on that trip because (my fault) I assumed that the departure point was Marina across the street from the hotel. The boat company let us take another cruise the following day but it wasn’t the great cruise that we had booked. But at least it was something.
Overall the trip was planned and managed very well. There are not enough amazing words to describe how happy I am with the trip. I will only use Kim Kim to plan vacations from now on. I have already recommended it more than 5 times and will continue to do so.
Also one final shout out again to Rui, Sandra and Paulo. And of course to Marta and Bea. Thank you so much! Hope to be in touch soon for my next adventure!
Best Regards
Christy

Hotel Reviews
AlmaLusa Baixa/Chiado
Lisbon

This hotel is beyond amazing. It’s gorgeous the staff are very helpful. The food was great. The room was so nice. This is located in a nice location definitely recommend!!!

Authenticity & Character
So gorgeous inside
Location
Easy to get to restaurants and points of interest.
Cleanliness & Comfort
Super clean. Room seemed new
Hotel Carris Porto Ribeira
Porto

This was ok. The food was great. The staff were nice. The room was ok. It suited the purpose

Authenticity & Character
It was ok
Location
Porto
Staff
They were nice
Cleanliness & Comfort
It was ok
Lagos Avenida Hotel
Lagos

This is a beautiful bohemian hotel if you are a single traveler. The rooms were clean and well maintained. The issue is that there is no privacy to use the shower, dress/ undress and very little privacy for the toilet. But my experience was that the room was lovely as long as I was the only one staying in the room. The restaurant, bar and lobby are gorgeous - but I would not want to stay in a room with another person due to lack of privacy

Authenticity & Character
Beautiful lobby
Location
Right across from Marina and very near the old downtown and beautiful shops and restaurants
Staff
Very friendly and exceptionally helpful
Cleanliness & Comfort
The lack of privacy makes me rate it lower - very bohemian
Hotel Star Inn Lisbon Aeroporto
Lisboa

This hotel was ok - there was a mediocre restaurant and bar - it was close to the airport so that was very convenient.

Authenticity & Character
Nothing great except that the management provided a lovely welcome snack and cherry liquor shots
Location
Right next to airport with feee shuttle
Staff
They were ok nothing really spectacular
Cleanliness & Comfort
It was an older property with zero personality and the bar and restaurant were not nice
Activity Reviews
Architectural & Historical Highlights of Lisbon
Lisbon

I enjoyed all the historical stories about Lisbon

Quality of Experience
Everything
Guides, Drivers and Staff
Food and fun
Transport
I like walking.
Foodie Experience in Porto
Porto

Marion was very knowledgeable. The places w we went and quality of tastings were high. I would definitely recommend her and the tour

Quality of Experience
The stories that went along with the food tastings.
Food
The quality of food and drinks was first rate
Guides, Drivers and Staff
Marion was great and we enjoyed the tour. She was personable and knowledgeable
Explore Porto In A Vintage Car
Porto

This was a lot of fun. Sandra’s extensive knowledge about Porto and her ability to tell the story made this a fun adventure.

Quality of Experience
Guides, Drivers and Staff
Both Sandra and our driver were a lot of fun
Transport
Super cute vintage car
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Definitely one of the best tours and days I have had on vacations ever! Rui was great. He arranged for a wonderful meal with a wine maker where we bought several cases of wine. I loved this day. Rui is super knowledgeable and definitely a recommended guide.

Quality of Experience
The wine, port and food at the Quinta was amazing
Guides, Drivers and Staff
Rui
Transport
Very clean vehicle
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Paulo is amazing. His plan of visiting Sintra and Monserrate made sense based on the day’s weather and we thoroughly enjoyed it. Paulo also gave us some great recommendations for our trip to Algarve. He is great. Highly recommend him as a private guide

Quality of Experience
Such a gorgeous day. Paulo is very knowledgeable
Guides, Drivers and Staff
Paulo
Transport
Very clean
Catamaran Sailing Cruise to Benagil & Carvoeiro
Portugal

We ended up missing the original cruise. I didn’t realize that the meeting point was 30-40 minutes from the hotel. We took a cruise the next day. It was nice

Quality of Experience
The boat was nice the crew was fun
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

This was wine tasting in Algarve. There was no lunch included. The guide was ok. He was knowledgeable but the wines we tried were low end and well it wasnt great at all . Was lunch supposed to be included?

Quality of Experience
The wines were meh confused about the lunch since it wasn’t included
Food
There was no food
Guides, Drivers and Staff
This wine tasting was nothing like the one we had with Rui
Transport
We drove ourselves
Lisbon Roots, Food & Cultural Walk
Portugal

This was fun and the food was good

Quality of Experience
The guide was great and the food was too
Food
Guides, Drivers and Staff
Transport
I like walking
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Sep 01, 2022

Hi Christy, thank you so much for your kind words, it was a pleasure to create this experience for you in Portugal and I am thrilled Lee and you enjoyed it. The location of each activity is always in the travel documents but we will make sure it is well pointed out. The lunch at the Quinta was not available and we agreed to only do the wine tour, but next time you visit Portugal I will make sure you enjoy the Quinta too :) All my best, Marta

Two weeks in Portugal
Portugal | Jul 29 - Aug 11, 2022

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Gertrude L.
Canada | Reviewed on Aug 30, 2022

This was the first time I used KimKim. It was an easy and fun experience to plan with James. He was responsive, informative and courteous. When our family (with 16 and 18 year old boys) actually went on the trip, everything ran smoothly (with the exception of one slight delay in a pick up due to a mechanical issue which was quickly solved) and all the tour guides and drivers were excellent. We booked smaller, boutique style hotels which were just what I asked…clean, quiet, and central. ... read more

This was the first time I used KimKim. It was an easy and fun experience to plan with James. He was responsive, informative and courteous. When our family (with 16 and 18 year old boys) actually went on the trip, everything ran smoothly (with the exception of one slight delay in a pick up due to a mechanical issue which was quickly solved) and all the tour guides and drivers were excellent. We booked smaller, boutique style hotels which were just what I asked…clean, quiet, and central. The one in Lisbon especially had fantastic service and a beautiful rooftop terrace overlooking the city. James introduced us to Rocio right before the trip and she was available to assist if we needed. She called to introduce herself at our hotel when we landed in Lisbon and text us during the trip to ask how we were doing. It was a comfort to know we could talk to her if something didn’t go according to plan. Overall, our family of four had a trip we will always remember! We learned so much about the history, food and culture of Portugal and the time spent together as a family was truly precious. Thank you James and Rocio for everything! We would recommend you to everyone who wants to plan a unique and unforgettable trip. Obrigada!

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Reviewed on Aug 30, 2022

Hey Gertrude,
Fantastic to know you had such a great trip and it was a pleasure to have you travelling with us! Many thanks for taking the time to write and I hope you can make it back to Portugal sometime soon!
With our very best wishes, James

Wonderful experience
Portugal | Aug 21 - Aug 28, 2022

Julia
Julia L.
United Kingdom | Reviewed on Aug 29, 2022

We loved every minute of our trip. Beatriz recommendations were spot on, and the trip went exactly as we would have hoped (and more!). All the experiences were truly great.
read more

We loved every minute of our trip. Beatriz recommendations were spot on, and the trip went exactly as we would have hoped (and more!). All the experiences were truly great.

Hotel Reviews
Almaria Ex Libris Chiado
Lisbon

Incredible place, lovely service, perfect location. As a family of 4, we were really comfortable.

Authenticity & Character
Location
Staff
Lovely staff that went above and beyond
Cleanliness & Comfort
The apartment has everything you need, in addition to breakfast and a well stocked fridge
Flores Boutique Hotel
Porto

Beautiful hotel, centrally located, vibrant rooftop bar with excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boavista Golf & Spa - Bela Colina Village
Sítio da Atalaia - Lagos

Very comfortable, brand new villas with swimming pools and breakfast. A car is needed to get around, but it is very easy to get around.

Authenticity & Character
Location
Staff
Really friendly staff
Cleanliness & Comfort
Activity Reviews
Private Excursion to Sintra
Lisbon

Wonderful day trip, our guide was very friendly and knowledgable. We really enjoyed this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Sunset Experience
Portugal

We had the best time, beautiful sites, thoughtfully planned, away from the masses. Very friendly and knowledgable tour guide, overall great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Porto Family City Tour
Porto

Our lovely tour guide was very knowledgeable, friendly and patient with our little girls. We loved our day.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Beautiful area, must see. Our tour guide was very friendly and knowledgable. We really enjoyed our day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 29, 2022

Hi Julia! I'm so happy you and your family had a great time around Portugal! Thank you so much for your kind words to all of our guides, this helps us continue improving each day. It's been really easy to work with you creating this adventure and it would be a pleasure to help you again in the future! Best regards Bea.

It was wonderful days in portugal. All the a...
Portugal | Aug 13 - Aug 21, 2022

A
anoop c.
India | Reviewed on Aug 28, 2022

It was wonderful days in portugal. All the activities and itineries was well covered. Tiago was like our friend who came with us all the occasions and become part of our team. He took photos and videos in difficult situations like costering and kayaking etc.thanks to tiago and my lisbon holydays team for making our trip a most memmorable one. read more

It was wonderful days in portugal. All the activities and itineries was well covered. Tiago was like our friend who came with us all the occasions and become part of our team. He took photos and videos in difficult situations like costering and kayaking etc.thanks to tiago and my lisbon holydays team for making our trip a most memmorable one.

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Location
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Portugal
BTT adventure
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Coastering
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Skydive (Tandem)
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Take a Surf Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 28, 2022

Dear Anoop,

Thank you so much for your words.

I've been receiving reviews and Whatsapp messages from the crew and I don't get tired of repeating how wonderful a group you are!!! It was a true pleasure spending time with you and I only hope that you guys stay like that for many more years!!

Best,

Tiago

Tiago is an exceptionally talented guide . H...
Portugal | Aug 13 - Aug 21, 2022

Sajjad
Sajjad S.
the United Arab Emirates | Reviewed on Aug 28, 2022

Tiago is an exceptionally talented guide . His knowledge, time management and one to one dealings worth appreciating. Coastering / biking etc were so much professional than expected. Skydive was amazing… we enjoyed the street walk and food. Would anytime recommend kim kim and tiago combination for any one to Portugal. Cheers. read more

Tiago is an exceptionally talented guide . His knowledge, time management and one to one dealings worth appreciating. Coastering / biking etc were so much professional than expected. Skydive was amazing… we enjoyed the street walk and food. Would anytime recommend kim kim and tiago combination for any one to Portugal. Cheers.

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
BTT adventure
Portugal
Coastering
Portugal
Skydive (Tandem)
Portugal
Take a Surf Lesson
Portugal
Guided Tour of Lisbon
Lisbon
Cascais & Sintra Guided Visit
Portugal
Tour trip
Portugal
Évora guided day trip
Portugal
Algarve à la carte - Full day guided tour
Algarve
Sagres and the west Algarve guided tour
Portugal
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 28, 2022

Dear Sajjad,

Thank you so much for taking the time to write a few lines! More important than these is actually what you told me when we were together as I could understand that you all enjoyed the trip!

I truly hope that you guys stay together and cheerful for many, many years!!

All the best!!

Tiago

Overall it was a great experience with your t...
Portugal | Aug 13 - Aug 21, 2022

Shijin
Shijin P.
India | Reviewed on Aug 28, 2022

Overall it was a great experience with your tour package. The extraordinary performance done by Mr Tiago was commentable. We used to roam around the world once ina year or two, Tiago was the best tour guide we ever had. Thank you Kimkim for such a nice package. read more

Overall it was a great experience with your tour package. The extraordinary performance done by Mr Tiago was commentable. We used to roam around the world once ina year or two, Tiago was the best tour guide we ever had. Thank you Kimkim for such a nice package.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 28, 2022

Thank you Shijin . Or should I say, Shijin The Brave?!! ;)

You guys made the trip, not me, really!!

You are a wonderful group and I really hope that our paths cross sometime in the future again!!!

Best,

Tiago

Went back to my college days
Portugal | Aug 13 - Aug 21, 2022

Abu
Abu M.
India | Reviewed on Aug 28, 2022

This is one of the best tours we had together, especially saneej and Tiago organising everything without much hurdles. So great that Tiago managed this big group. His hospitality was unconditional, also his patience and perseverance to make us know about protugal is beyond words. He always tried to balance thing so great that those who didn't participate also got good opportunity.

In short if someone say to make a mark of him of 10 being the biggest i would give 11 or more

Miss u Tiago... read more

This is one of the best tours we had together, especially saneej and Tiago organising everything without much hurdles. So great that Tiago managed this big group. His hospitality was unconditional, also his patience and perseverance to make us know about protugal is beyond words. He always tried to balance thing so great that those who didn't participate also got good opportunity.

In short if someone say to make a mark of him of 10 being the biggest i would give 11 or more

Miss u Tiago , will be in touch

Now I have a friend in protugal

Hotel Review
Vila Gale Cerro Alagoa Hotel
Albufeira

Really good , comfortable stay and good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 28, 2022

Dear Abu,

I almost got chicken skin from reading your words...

You are an amazingly kind person and part of an awesome group!!

I'll miss you too!!

And you're right, you do have a friend in Portugal!!!

All the best!!

Tiago

Tiago was amazing; one of the best guides eve...
Portugal | Aug 13 - Aug 21, 2022

H
Harish N.
Australia | Reviewed on Aug 28, 2022

Tiago was amazing; one of the best guides ever. I would highly recommend him read more

Tiago was amazing; one of the best guides ever. I would highly recommend him

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Évora Olive Hotel
Evora
Vila Gale Cerro Alagoa Hotel
Albufeira
Activity Reviews
Guided Tour of Lisbon
Lisbon
Cascais & Sintra Guided Visit
Portugal
BTT adventure
Portugal
Coastering
Portugal
Évora guided day trip
Portugal
Skydive (Tandem)
Portugal
Algarve à la carte - Full day guided tour
Algarve
Sagres and the west Algarve guided tour
Portugal
Take a Surf Lesson
Portugal
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 28, 2022

Thank you Harish!!!

You're too kind! You really are, I'm not just saying this... You and your group are among the kindest and more educated people I've met!!!

I hope that you continue like this and always stay together. I even confess that felt a little jealous from seeing such a big group of people who are so strongly bound... It's not a usual thing I can tell you!!

All the best!

Tiago

Obrigado KImkim and Tiago We had had an amaz...
Portugal | Aug 13 - Aug 21, 2022

ANEEB RAJ
ANEEB RAJ V.
India | Reviewed on Aug 27, 2022

Obrigado KImkim and Tiago
We had had an amazing 8 days of our life in Portugal.
Our stay and travel was superb. Special mention to our guide moreover a brotherly figure to us Tiago Silva He really kept the flock together from the very start. They way he planned the tour, it’s itinerary spacing of activities with adequate time for rest and relaxation was commendable. His command in English was noteworthy. He really helped us personally at times when required and was so much close to... read more

Obrigado KImkim and Tiago
We had had an amazing 8 days of our life in Portugal.
Our stay and travel was superb. Special mention to our guide moreover a brotherly figure to us Tiago Silva He really kept the flock together from the very start. They way he planned the tour, it’s itinerary spacing of activities with adequate time for rest and relaxation was commendable. His command in English was noteworthy. He really helped us personally at times when required and was so much close to us. He really gave us the courage to do many of adventures. His selection of restaurants were superb to fell the real taste of local. Portuguese cuisine . Thanks Tiago and kimkim once again for the amazing experience and will always be fresh in my memory. Thanks and looking forward to meet you again.

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Rooms where too small to accommodate our luggages
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
BTT adventure
Portugal
Quality of Experience
Professionalism
Guides, Drivers and Staff
Very helpful and
Transport
Tour trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Coastering
Portugal
Quality of Experience
Really breathtaking
Guides, Drivers and Staff
Transport
Évora guided day trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve à la carte - Full day guided tour
Algarve
Quality of Experience
Visit to caves was awesome
Guides, Drivers and Staff
Transport
Sagres and the west Algarve guided tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Take a Surf Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Timing and heat were a Hindrance
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 28, 2022

Hi Aneeb,

Thank you so much for your words!!

They truly mean a lot to me, although I already had the impression that you enjoyed the trip from what I spoke with you!

You are a wonderful group of people and I would really love to be able to see you again in the future! Maybe to watch a Sporting match when Cristiano Ronaldo joins the club again??!!

All the best!!

Tiago

Marina was amazing! So great to work with and...
Portugal | Aug 16 - Aug 25, 2022

P
Phoebe M.
Bradenton, FL | Reviewed on Aug 26, 2022

Marina was amazing! So great to work with and our trip was everything we had hoped for. When Marina was out, she had someone available for any questions. We had one hiccup our last day, when our car service for the airport did not arrive at 315am. We had someone still available and respnded promptly when we reached out. We ended up needing a cab that the hotel scheduled, and Marina and her team will be refunding us accordingly. Amazing service. Will certainly use KimKim for future travels. So happy with the outcome!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Sep 05, 2022

Hi Phoebe. thank you so much for your kind words, it was a pleasure to create this experience for you in Portugal and I am thrilled Mike and you enjoyed your Honeymoon :) I am glad that despite the incident with your departure transfer you had a great time. I will pass your kind words to all the team. Warmest regards, Marina

A trip with adrenaline Rush
Portugal | Aug 13 - Aug 21, 2022

Saneej
Saneej K.
Australia | Reviewed on Aug 23, 2022

It was a marvelous trip. Well organised, relaxed and adventurous.
The activities were arranged in correct order to enjoy the most.
The accommodation and travel were smooth and safe.
The voice of restaurants for lunch was delicious and healthy.
Tiago, the tour agent was very polite, helpful, open minded and jovial. He was with us throughout the trip as a perfect guide.
Our 25th batch anniversary trip was made memorable and enjoyable.
The kimkim platform is really good for planning read more

It was a marvelous trip. Well organised, relaxed and adventurous.
The activities were arranged in correct order to enjoy the most.
The accommodation and travel were smooth and safe.
The voice of restaurants for lunch was delicious and healthy.
Tiago, the tour agent was very polite, helpful, open minded and jovial. He was with us throughout the trip as a perfect guide.
Our 25th batch anniversary trip was made memorable and enjoyable.
The kimkim platform is really good for planning

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora

Small less practical layout of rooms and bathrooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Not replacing the towels and linens unless specified
Activity Reviews
Guided Tour of Lisbon
Lisbon

Short walking tours planned mostly as downhill

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Portugal

A good walk through the history

Quality of Experience
Guides, Drivers and Staff
Transport
BTT adventure
Portugal

Amazingly beautiful and very adventurous activity

Quality of Experience
Guides, Drivers and Staff
Transport
Tour trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Coastering
Portugal

This was the most adventurous and fearful activity. Jumping off the cliff was very difficult

Quality of Experience
Guides, Drivers and Staff
Transport
Évora guided day trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Skydive (Tandem)
Portugal

Adrenaline Rush

Quality of Experience
Guides, Drivers and Staff
Transport
Algarve à la carte - Full day guided tour
Algarve

The pre planned trip would have been better with boating and kiaking

Quality of Experience
Guides, Drivers and Staff
Transport
Sagres and the west Algarve guided tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Take a Surf Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 24, 2022

Dear Saneej,

Thank you so much for your review.

I already told all of you how much of a pleasure was to be able to share this trip with you so I'll not repeat myself!

I agree that after all the issues and doubts about all of you make it to Portugal we ended up having a great trip. You're a master of organization and I'm sure your friends will acknowledge that!!!!

Let's stay in touch!!!

Best,

Tiago

Fantastic 10/10
Portugal | Aug 13 - Aug 21, 2022

N
Nikil S.
United Kingdom | Reviewed on Aug 22, 2022

Our Portugal trip guided by Tiago was one of my best life time travel experiences so far. Very well planned. But more importantly Tiago is a passionate and well read person who knew portugese history inside out. On top of it he was down to earth, jovial and and so patient with us.
It was never going to be easy to control a group of 20 boys on a college reunion but Kim Kim and Tiago pulled it off fantastically . read more

Our Portugal trip guided by Tiago was one of my best life time travel experiences so far. Very well planned. But more importantly Tiago is a passionate and well read person who knew portugese history inside out. On top of it he was down to earth, jovial and and so patient with us.
It was never going to be easy to control a group of 20 boys on a college reunion but Kim Kim and Tiago pulled it off fantastically .

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora

Excellent design and ambience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Lisbon
Lisbon
Quality of Experience
Transport
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
BTT adventure
Portugal
Quality of Experience
Tour trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Coastering
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Évora guided day trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Skydive (Tandem)
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve à la carte - Full day guided tour
Algarve
Quality of Experience
Guides, Drivers and Staff
Transport
Sagres and the west Algarve guided tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Take a Surf Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 22, 2022

Dear Nikil,

So many thanks for your words. And thanks for your spirit throughout the trip!! You definitely contributed to the cheerfulness that reigned during this tour!!

I sincerely regret that I could not give you a big hug at the end! But I send you a virtual one now and a truly heartfelt too!!

All the best and a special note to you: Portugal and UK are less than a 3 hours flight away... Just saying!!! ;)

Tiago

Tiago- the perfect guide
Portugal | Aug 13 - Aug 21, 2022

rejith
rejith M.
Australia | Reviewed on Aug 22, 2022

Tiago was one one of the most amazing guides you could ask for. Inspite of having a large group (22) with diverse requests and tastes, Tiago ensured that each and everyone gets what they had ordered for. Be it kayaking, swimming or surfing. He would be with us more like a friend rather than a guide. People like Tiago makes trips more fun than you can imagine !!! Thanks read more

Tiago was one one of the most amazing guides you could ask for. Inspite of having a large group (22) with diverse requests and tastes, Tiago ensured that each and everyone gets what they had ordered for. Be it kayaking, swimming or surfing. He would be with us more like a friend rather than a guide. People like Tiago makes trips more fun than you can imagine !!! Thanks

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 22, 2022

Thank you for your kind words Rejith!

You were such a wonderful group! I really could not have imagined that this would be such a pleasant tour!

Thanks fot being kind, calm, funny, educated and in general great human beings!

Your families and patients are happy people for sure!

All the best,

Tiago

Tiago was an amazing tour guide. 7 stars all ...
Portugal | Aug 13 - Aug 21, 2022

Shiras
Shiras T.
the United Arab Emirates | Reviewed on Aug 22, 2022

Tiago was an amazing tour guide. 7 stars all the way. Well planned. Amazing attention to detail.
Custom made itenary.
Support was excellent all the way through from start to finish.
Could have wished for a better guide and tour compmay!
read more

Tiago was an amazing tour guide. 7 stars all the way. Well planned. Amazing attention to detail.
Custom made itenary.
Support was excellent all the way through from start to finish.
Could have wished for a better guide and tour compmay!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 22, 2022

Thank you Shiras!

You guys made the trip really! It was so nice meeting you. It truly was! It didn't feel like work at all and I only regret that I had to work in most evenings and could not be partying with you!

Please tell your daughters and wife that your Portuguese friend Tiago says they are very lucky!!!

All the best,

Tiago

José & his associates did an AMAZING job cre...
Portugal | Jul 5 - Jul 25, 2022

S
Stacey H.
Belmont, CA | Reviewed on Aug 22, 2022

José & his associates did an AMAZING job creating a fabulous trip for us. He gave us just what we asked for in terms of lodging, activities, food recommendations & guides. I can’t forget the guide they got for us—they were phenomenal. We had access to their staff 24/7 via WhatsApp, & they were responsive when needed. The islands of São Miguel & Madeira are a must see for anyone that has the time to go to Portugal beyond the mainland. We also LOVED almost every restaurant recommendation they... read more

José & his associates did an AMAZING job creating a fabulous trip for us. He gave us just what we asked for in terms of lodging, activities, food recommendations & guides. I can’t forget the guide they got for us—they were phenomenal. We had access to their staff 24/7 via WhatsApp, & they were responsive when needed. The islands of São Miguel & Madeira are a must see for anyone that has the time to go to Portugal beyond the mainland. We also LOVED almost every restaurant recommendation they offered.

Hotel Reviews
AlmaLusa Baixa/Chiado
Lisbon

Really enjoyed our stay at this hotel. The Lobby deco was very cool, blending old & rustic with current decor tends such as industrial. The breakfast buffet was the best of our entire trip. Top notch. The only minor change I would have made was to have been up on a higher floor. We were just above the lobby, so at certain times we could hear the music from below, but it was not on late. Would stay here again in a heartbeat. Great location. Close to everything including the water, without being loud & noisy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego

Oh my gosh, where do I start..the location & grounds are stunning. We arrived & were informed that there was an optional wine tasting that we could attend if we wanted. We went to the meeting area for it, where we were then separated into two groups: those that spoke Portuguese & those who spoke English. They then took us to rough the winery, into their caves & did a very fun, entertaining , informative, wonderful wine tasting. Afterwards we were invited to their tasting room if we wanted to sample other wines, which we did. They were happy to have us taste many wines, liberal pours. We couldn’t help ourselves, we ordered serval bottles of various wines & had them shipped home. Lovely staff. Food in the restaurant was very good & service was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: José Guia

Excellent tour guide,he went beyond being a t...
Portugal | Aug 13 - Aug 21, 2022

Mishal
Mishal J.
India | Reviewed on Aug 22, 2022

Excellent tour guide,he went beyond being a tour guide and became family. I had only to come to Portugal 🇵🇹 , see and enjoy and all the rest was Tiago

Regards
Dr Mishal Johny
India
[email protected] read more

Excellent tour guide,he went beyond being a tour guide and became family. I had only to come to Portugal 🇵🇹 , see and enjoy and all the rest was Tiago

Regards
Dr Mishal Johny
India
[email protected]

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
BTT adventure
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Tour trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Coastering
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Évora guided day trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Skydive (Tandem)
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve à la carte - Full day guided tour
Algarve
Quality of Experience
Guides, Drivers and Staff
Transport
Sagres and the west Algarve guided tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Take a Surf Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 22, 2022

Dear Mishal,

Thank you so much for your words!!!! Kind like you showed to be throughout the trip!

You guys are wonderful people and I only feel sorry for not having spent more time with you!

All the best,

Tiago

Amazing itinerary!
Portugal | Aug 7 - Aug 13, 2022

Byron
Byron M.
Phoenix, AZ | Reviewed on Aug 20, 2022

Day 1, Rui picked us up the first day and drove us to Obidos and Aveiro, and finally to our hotel in Porto. He balanced giving us information and quiet time perfectly. He even bought us some Ovos Moles! Very personable and a superb driver/guide.

Day 2, Celia took us on a walking tour all around our Porto. Our first hotel was perfectly situated and was an amazing hotel. Celia was wonderful to walk around with and provided a lot of information. We really enjoyed our 5 hour walk. The... read more

Day 1, Rui picked us up the first day and drove us to Obidos and Aveiro, and finally to our hotel in Porto. He balanced giving us information and quiet time perfectly. He even bought us some Ovos Moles! Very personable and a superb driver/guide.

Day 2, Celia took us on a walking tour all around our Porto. Our first hotel was perfectly situated and was an amazing hotel. Celia was wonderful to walk around with and provided a lot of information. We really enjoyed our 5 hour walk. The bifana and petiscos were tasty.

Day3, Pedro drove us to Guimaraes and Braga. Two amazing cities and we learned a lot of historical information about Portugal. Pedro was informative and personable. Almost forgot to mention the treat he bought us in Guimaraes, very good!

Day 4, Gea (sp?) drove us to Douro Valley. Fast and efficient. Stayed at Six Senses hotel - amazing place.

Day 5, Pedro picked us up at hotel and we toured Douro Valley. He took us to some awesome places/wineries and educated us on how port wine was made. We learned a lot. Lunch was at Quinta Nova, wow, amazing 4 course meal with wine pairing!

Day 6, Rui picked us up and we left Six Senses hotel and headed back to Porto. Rui gave us a lot of additional information about Porto, lovely city. This time we were across the river at The Yeatman Hotel. Perfect spot and allowed us to experience the other side of the river. Well thought out plan.

Day 7, Rui picked us up and transported us to the airport. Sad to leave Portugal, it was an amazing trip.

The planning, guides, hotels and whole experience was incredible. Kimkim did a really great job planning our trip.

We highly recommend Kimkim. Our guides were the best!

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Reviewed on Aug 22, 2022

Dear Byron,

Thank you for your review, it was a true pleasure arranging this very special trip for you, and I couldn't be happier to know that your trip was absolutely amazing and that you loved every single detail that we tailor made for you!

In the future, if you are willing to visit Portugal again, or travel to Spain, here at YourTripToSpain & Portugal, we will be ready to help you plan with another amazing trip!

Best regards,
Patricia

Good food recommendations. Interesting sites...
Portugal | Aug 11 - Aug 18, 2022

R
Robert P.
Seattle, WA | Reviewed on Aug 19, 2022

Good food recommendations.
Interesting sites to see (Belem, Sintra, Cascais)
Our specialist, Tiago, was very responsive and helpful. He helped us avoid some tourist traps.
I would definitely use Kimkim again.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 19, 2022

Dear Robert,

Thank you very much for your feedback!

I'm happy that you and the family had a good time, and I hope it continues like this in Morocco!!!

All the best,

Tiago

Best trip ever!
Portugal | Aug 6 - Aug 14, 2022

Philip
Philip G.
Limerick, PA | Reviewed on Aug 15, 2022

Gosh, Portugal was never on my radar till a few weeks ago. We spontaneously cancelled our planned trip to Ba Hamar and went in a different direction. Being familiar with KimKim, my wife found Pedro to be the most experienced/ highest reviews on the KimKim sight when it came to Portugal. We stayed in Lisbon for 3 nights at the Tivoli. Pedro scheduled our hotel, and a walking tour, as well as coordinated our driver around our schedule.
Then the driver drove us to Algarve. Pedro put us... read more

Gosh, Portugal was never on my radar till a few weeks ago. We spontaneously cancelled our planned trip to Ba Hamar and went in a different direction. Being familiar with KimKim, my wife found Pedro to be the most experienced/ highest reviews on the KimKim sight when it came to Portugal. We stayed in Lisbon for 3 nights at the Tivoli. Pedro scheduled our hotel, and a walking tour, as well as coordinated our driver around our schedule.
Then the driver drove us to Algarve. Pedro put us in the Vila Veda Parc resort, which, was the most picturesque place I'd ever been to...Period. This says a lot b/c people would say I'm a seasoned traveler, and I stay at 5 star hotels when we do travel. This was it. Vila Veda Parc.
The final destination was Cascais, where we stayed at the Miragem Hotel. Cascais was more international, vs. Algarve which was 100% touristy. Cascais had culture, little streets to walk around into where you can get "lost" but the center of Cascais is not too big to not be able to find your way a back to the hotel. We would 100% do this again.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Aug 16, 2022

Hi Philip and Phoebe,
Greetings from Portugal!

Thank you for your amazing feedback - we really appreciate the trust and decision to visit our country!

We are really happy to know you enjoyed your time with us and that you would be willing to do it again - that is the best we can hear from you.

Perhaps you will be able to bring your daughter next time and have some time all together :)

All the best,
Pedro & Across Portugal Team

Marina with KimKim was amazing travel agent! ...
Portugal | Jul 28 - Aug 4, 2022

M
Michael M.
East Longmeadow, MA | Reviewed on Aug 11, 2022

Marina with KimKim was amazing travel agent! KimKim asked great questions to get a sense of the type of trip you are wanting. Marina created an incredible itinerary using small tour guides who were passionate and well spoken. They provide a user friendly app with all day to day details / phone numbers that are accessible and event a chat feature with direct contact to Marina. They were able to accommodate a few small changes to the trip.
We will be using Marina for our next trip to Greece!... read more

Marina with KimKim was amazing travel agent! KimKim asked great questions to get a sense of the type of trip you are wanting. Marina created an incredible itinerary using small tour guides who were passionate and well spoken. They provide a user friendly app with all day to day details / phone numbers that are accessible and event a chat feature with direct contact to Marina. They were able to accommodate a few small changes to the trip.
We will be using Marina for our next trip to Greece! We cannot wait for our next adventure.

Hotel Review
The One Palácio da Anunciada
Lisbon

Beautiful and cozy hotel in a great location. They have a rooftop pool that is great to use for the afternoon nap time needed after exploring the city in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Golden Coast Catamaran Cruise
Portugal

What a treat! Take a private catamaran for the day! We saw dolphins, paddle boarded to a private beach, swam and ate lunch. The captain and mate were top notch. Highly recommend! Full service with wine and lunch served to us. We just enjoyed the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Our guide was so full of knowledge and passion. He told us he curates each tour after meeting his guests. He picked up that we like a more unique experience upon meeting us. He gave us lots of tips and restaurants to try.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Aug 22, 2022

Thank you very much Michael for taking the time to write a review and for your kind words! it has been a true pleasure helping you plan your trip to Portugal and I am glad to hear you enjoyed all the visits and experiences. I will pass your kind words to all our team :) I look forward to working with you in your next adventure! Warmest regards, Marina

Portugal Cities Friendly and All Uphill--Wear Hiking Shoes
Portugal | Jun 25 - Jun 29, 2022

G
Gail P.
Bedford, NH | Reviewed on Aug 09, 2022

Kimkim schedule in Lisbon became confused when we tried to confirm food tour. Resulted in hurry- up-and-wait in blazing sun; finally made connection with delightful guide two hours off schedule.
Enjoyed provided dining and fell in love with fado music. On our own we walked (always uphill) to the Botannical Gardens--impressive green oasis in the middle of the city.
Bullet train to Porto great experience. 203 km/hr and smooth as silk.
The cabbie in Porto (not Kimkim) could not find... read more

Kimkim schedule in Lisbon became confused when we tried to confirm food tour. Resulted in hurry- up-and-wait in blazing sun; finally made connection with delightful guide two hours off schedule.
Enjoyed provided dining and fell in love with fado music. On our own we walked (always uphill) to the Botannical Gardens--impressive green oasis in the middle of the city.
Bullet train to Porto great experience. 203 km/hr and smooth as silk.
The cabbie in Porto (not Kimkim) could not find hotel--tried to drop us in the middle of a street. But we stuck with him until a passer-by pointed out where the hotel was (name and number hidden). Our excellent assigned guide walked us all up and down over the old city and market areas. We were able to talk ourselves into a reservation at the highest restaurant in town, where we enjoyed the sunset and an excellent meal.
Kimkim-provided transport to and from train station and airport excellent, on time, and friendly.
We would have liked to visit the sea shore--maybe next time.

Hotel Reviews
Hotel Lisboa
Lisboa

Simple accomodations, friendly and informative staff, excellent breakfast. Elevator very welcome. Centrally located between uptown and downtown, on main avenue. Be ready to walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto

Tiny accommodations, but not uncomfortable. No lobby. Very friendly staff. Two/three rooms per floor, steep steps, no elevator. Simple but ample breakfast. Location 15-minute walk to tourist markets, 30 minutes (down- and then up-hill) to large cathedral plaza overlooking harbor and shore. Good guide, knows everybody in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Wonderful up and down countryside laced with vineyards . Narrow, lightly traveled roads. River Douro at bottom of valley carries port-wine freighters, sightseeing ships and large cruise ships. We stopped at a small vineyard along the road and were treated to a tour of growing grapes, curious pigs, gaggling geese, alert dogs, and a traditional farm kitchen probably a hundred years old. Just the two of us, and I don't drink wine. So my sister got to taste four different vintages, and I ate all the cheeses and meats and olives on the bountiful charcuterie plate!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Aug 18, 2022

Hi Gail, thank you so much for your feedback. I'm glad you enjoyed the tours and that you had a great time with all your guides and drivers that show you the cities. Hope you travel to Portugal again soon to visit the sea shore :) Best regards, Bea.

PJ and PJ Portugal Visit
Portugal | Jul 30 - Aug 5, 2022

P
Patrick J.
Morristown, NJ | Reviewed on Aug 07, 2022

Tiago did an excellent job both planning our trip and helping us to navigate. He provided a comprehensive and well organized document, complete with links, that described our itinerary, recommended points of interest and gave useful information on accommodations. He also included other useful resources, such as advice on driving in Portugal.

Tiago was most responsive during our trip when we had questions. Prior to and during our trip, Tiago would promptly respond when we contacted him. He... read more

Tiago did an excellent job both planning our trip and helping us to navigate. He provided a comprehensive and well organized document, complete with links, that described our itinerary, recommended points of interest and gave useful information on accommodations. He also included other useful resources, such as advice on driving in Portugal.

Tiago was most responsive during our trip when we had questions. Prior to and during our trip, Tiago would promptly respond when we contacted him. He contacted us immediately I’ll arrival and greeted us at the airport. Prior to picking up our car rental, Tiago drove us to our hotel, showed us some sights along the way, and showed us where to lock up our rental car. He also picked us up the following evening to bring us to two of our planned events. When one of our events had to be rescheduled, he most effectively integrated it into our next day’s itinerary.

The trip that Tiago planned was excellent. Every accommodation he selected exceeded our expectations. Also, he recommended that we go off the beaten path and visit Évora. This city was a highlight of the trip.

We really enjoyed working with Tiago and would most defiant key recommend him to anyone visiting Portugal.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Aug 07, 2022

Thank you Patrick!!

I'm very happy that you enjoyed your trip!!

Also happy to understand that you liked Évora, I don't think that either you or Patty had told me about that, and maybe I also forgot to tell you that my father's family is from there, so it's a special place to me!!

Please stay in touch!!

Best,

Tiago

Portugal getaway
Portugal | Jul 28 - Aug 4, 2022

S
Steven N.
Lutherville-Timonium, MD | Reviewed on Aug 06, 2022

Marina planned the most amazing trip to Portugal! The hotels and all the tours/excursions were amazing! Will 100% use her and KimKim again for future travel!! read more

Marina planned the most amazing trip to Portugal! The hotels and all the tours/excursions were amazing! Will 100% use her and KimKim again for future travel!!

Hotel Review
The Albatroz Hotel
Cascais

Gorgeous sunset and amazing restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Aug 08, 2022

Thank you very much Steven for taking the time to do the review. I am pleased to hear you enjoyed your trip to Portugal :) I will pass your kind words to all the team! I hope to be able to help plan another trip in the future. Warmest regards, Marina

19 days in Portugal
Portugal | Jul 15 - Aug 2, 2022

S
Susan G.
Queens Village, NY | Reviewed on Aug 05, 2022

We reviewed the guides, the hotels, and the itineraries every day with Pedro so refer to him. Generally speaking, the guides were very good and professional and spoke English quite well. The drivers were always punctual, well dressed, spoke English well and drove us to our destinations in E- class Mercedes. Certainly, kudos to the drivers. Although we had 4-star hotels, a couple of hotels were a little disappointing. They didn't have wash cloths, they didn't have tissues, the final hotel,... read more

We reviewed the guides, the hotels, and the itineraries every day with Pedro so refer to him. Generally speaking, the guides were very good and professional and spoke English quite well. The drivers were always punctual, well dressed, spoke English well and drove us to our destinations in E- class Mercedes. Certainly, kudos to the drivers. Although we had 4-star hotels, a couple of hotels were a little disappointing. They didn't have wash cloths, they didn't have tissues, the final hotel, the Villa Galé Cascais, didn't have an iron or an ironing board, suggesting we use their laundry service and they wanted to charge for the safety deposit box. Power went out in the room, but was corrected within 10 minutes. The hotel in Porto was good, but the safe deposit instructions were confusing. They need to get a simpler safe deposit box like other hotels. All in all, the hotels were good and the breakfasts were great! The itinerary that Pedro did for us was comprehensive and we saw a lot of the important cities and places of Portugal. Pedro acceded to our requests to change the times of pickup by the drivers to modify our itinerary and is trying to get us a refund for the Pena Palace which we paid for twice due to the Palace not honoring our tickets on a day when the palace was closed due to fires raging in Portugal. That was stupid. They wanted us to go online to request a refund instead of simply replacing our tickets with new tickets. There was constant contact from Pedro to confirm what each upcoming activity was, the driver's name and WhatsApp # and the time of pickup at our hotels. We had constant communication texting both ways. This was excellent. We reviewed everything from each day's activities for him. The walking tour in Porto was a bit redundant and and we could have done without the honey and chocolate tasting tour. It fell short and felt like a time filler. Yet, we loved Porto. In contrast to all the churches, monasteries, palaces, and other historical places, we loved the nature hiking tour in Serra da Estrela and the follow up picnic. The walking tour in Évora was also quite good.

Hotel Reviews
Palácio da Lousã Boutique Hotel
Lousã

This hotel was beautiful. The reception was great. The hotel was designed beautifully. The rooms were comfortable and the breakfast was amazing. The manager greeted everyone personally in the dining area during breakfast. And, they gave us hats to take away with us. What a nice touch. The only thing that out tour planner didn't anticipate was to arrange a dinner reservation when we arrived. They were fully booked for reservations and we would have loved to have dined there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora

Very good location, great breakfasts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

Great location, excellent breakfast, very attentive reception and staff, rooftop pool w/bar.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Activity Reviews
Private Driver to Sintra with Tickets to Pena Palace
Portugal

Driver was excellent with knowledge of the area. He pointed to things we should try. Not his fault, the Pena Palace was closed due to fires in the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Driver Tour in the Douro Valley
Portugal

The driver added personal history to enhance the trip. He grew up here and related what he did on his family's farm.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Serra da Estrela w/ Picnic
Serra da Estrela Nature Park

Our guide was well versed in the terrain, pointing out vegetation as well as geological formations. He spoke well in English and made the hike go smoothly. He topped it off with a "picnic" which was a full lunch. This activity, in contrast to the churches and other historical places, was a highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Aug 08, 2022

Hi Marvin and Susan,
It is great to hear from you!

I am reallly happy to know you enjoyed our service and our communication during the entire process. This made my day :)

We will take your feedback into account in order to improve our offer to other travelers - thank you for your detailed input on that. I reallly appreciate!

All the best,
Pedro & Across Portugal Team

Nicely planned, but not stress free
Portugal | Jul 4 - Jul 10, 2022

J
joanne d.
Lexington, MA | Reviewed on Aug 02, 2022

Wanting a stress free anniversary trip, we booked with Marina. It was smooth sailing until we got the documents 1-1/2 weeks before the trip and had to make changes. Marina had us in for a 10am food tour when we were flying in at 7am. The original plan was for a dinner food tour. She also had us in for a car rental on a day we couldn’t pick it up. We needed to have payments refunded for these 2 services, and the refund was 1/2 what you see as the retail rate. The lack of transparency with... read more

Wanting a stress free anniversary trip, we booked with Marina. It was smooth sailing until we got the documents 1-1/2 weeks before the trip and had to make changes. Marina had us in for a 10am food tour when we were flying in at 7am. The original plan was for a dinner food tour. She also had us in for a car rental on a day we couldn’t pick it up. We needed to have payments refunded for these 2 services, and the refund was 1/2 what you see as the retail rate. The lack of transparency with KimKim pricing meant that we didn’t know what we actually paid, or if the refund was a fair amount. Marina said it was.
After flying overnight with little sleep, we arrive at the airport at 7am and the private airport transfer to our hotel didn’t show up.. After an hour wait, we took a cab. Marina said they thought we were arriving close to noon, not sure why they would think that. Again, we were reimbursed for a private car at the same rate as a public cab That didn’t make sense to us as we could have just grabbed a cab to begin with. Why book a private transfer?
We had a lovely Jeep tour with Natascha to Set Cidades. Unfortunately it was foggy at the top of the crater, but we saw the blue and green lakes, and had a nice time with her. She was personable and informative.
We had a great day with Wilson, our guide for a 5 hour hike up to Lagos de Fogo. The picnic lunch was a bit meager, but we discovered these fabulous little cakes called quejadas, and then went to the shop in Villa Franco do Compo to eat more of them with some cappuccino. We also went to a swimming hole and drove along the coast on the way back to our hotel.
Our tour to Furnas with Paulo was very good, but he picked us up 25 minutes late. After our no-show driver experience at the airport, we were afraid that he wouldn’t come at all. It would have been great if he phoned our hotel to say that he was running late. However, Paulo was terrific, knowledgeable, and personable. We had a dinner of cozida in Furnas, and went to the the Ponca da Beira hot springs which were very relaxing.
Friday was our anniversary and Marina had booked us a table about 2 months ago, at our request, at the Associacao Agricola. When we arrived, they didn’t have our reservation! We were pretty upset as the restaurant was jammed. The maitre de took pity on us (it was our anniversary!) and we got a table after about a 1/2 hour wait. It would have been good if Marina confirmed the reservation a few days before the actual date.
All in all it was a lovely vacation but not stress free. We would have appreciated the itinerary a month before (as the original documents said) so that we weren’t going back and forth about arrangements and refunds days before we traveled, more fee transparency, and confirmation of our bookings so that we didn’t have to deal with no shows and back up plans.

Hotel Review
Octant Ponta Delgada
Ponta Delgada

The hotel staff was wonderful, very helpful and accommodating and there were plenty of them at any given time. The buffet breakfast was outstanding.

Authenticity & Character
Could have been a hotel anywhere in the world.
Location
On the harbor, a little bit of a walk into town.
Staff
Cleanliness & Comfort
Activity Reviews
Sete Ciudades Jeep Adventure
São Miguel Island

Natacha was wonderful. Too bad it was foggy, but that is not her fault!!

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Adventure to Lagoa do Fogo
São Miguel Island

Wilson was a quiet and competent guide. He took this at our pace, which is great because it was quite a climb! He offered some history and local context. The picnic lunch was meager and we carried it up ourselves. Somehow I was expecting more. Wilson was flexible in how we spent the rest of the day and we visited coastal towns. We were tired and happy at the end of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Hot Springs in Furnas
São Miguel Island

Paolo was a wonderful guide, setting the tone for a van full of strangers to have a good time together. He knows the island so well and shared his own story and knowledge generously. Dinner was great, the hot tubs were lovely. The only suggestion: he picked us up late, and could have called ahead to tell us that. Also, there were about 8 of us. After a private tours, we weren’t expecting 8 in a van. The drops offs at other hotels made it a longer night. But, the other folks were great company.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Aug 09, 2022

Hi Joanne,

Thank you for taking the time to write your trip review. I am glad you enjoyed your guided tours with Paulo, Natacha, and Wilson and I hope you enjoyed your stay at the Azores.

As we mentioned when you book your trip, we normally send your travel documents no more than 3 to 2 weeks in advance since there are details from your trip that are still pending like the name of your guides. In any case, I sent you your travel documents on the 21st of June which was 14 days before your... read more

Hi Joanne,

Thank you for taking the time to write your trip review. I am glad you enjoyed your guided tours with Paulo, Natacha, and Wilson and I hope you enjoyed your stay at the Azores.

As we mentioned when you book your trip, we normally send your travel documents no more than 3 to 2 weeks in advance since there are details from your trip that are still pending like the name of your guides. In any case, I sent you your travel documents on the 21st of June which was 14 days before your arrival on the 4th of July.

We understand that when we send you travel documents there can be last-minute adjustments and we address that by being as flexible as possible and always finding a solution.

The food tour in Ponta Delgada does not run every day and depending on the time of the week there is a morning food tour or an afternoon food tour. On your arrival day, the food tour was only offered in the morning. I calculated you would have enough time to get to the hotel from the airport, check-in and make it to the food tour without rushing. I offered you the alternative to move the food tour to another day but you mentioned that it would not work for you.

I am sorry about the arrival transfer, our transfer providers in the Azores were totally overloaded in July and they did not have the capacity to keep up with our quality standards. We have already changed our providers in the Azores, I was very disappointed with the way they handled this mistake.

I am as well disappointed that the restaurant did not have your dinner reservation... although I made the reservation 2 months in advance I had no way to prove to the restaurant that the reservation was confirmed since I made the reservation by phone. You can't make a reservation online. Your restaurant reservation and all your trip services were reconfirmed a week before your arrival, as we always do with all our clients.

When you change a car rental pick-up time if the difference between the old pick-up time and the new pick-up time is less than 24h the price of the rental car is the same. In this case, I changed the pick-up time less than 24h, and although the rental car agency did not offer us a refund, we refunded you.

In all refunds we reimbursed want we changed you for all the services, our margin is already included in those prices.

Warmest regards,
Marina

Fabulous time in Portugal!!!
Portugal | Jul 22 - Jul 31, 2022

C
CHRISTINE A.
Houston, TX | Reviewed on Aug 01, 2022

I know some people who plan trips on their own and feel travel agents don't add value. I have to say that Marta and Karin proved their worth as travel agents every step of the way. it was easy to message them during the planning process. They figured out pretty quickly what kind of hotels I liked. They provided a very nice mixture of activities (in city food and cultural tours, hikes, day trips to surrounding areas, kayaking etc.). Every detail of the trip was planned perfectly. Having... read more

I know some people who plan trips on their own and feel travel agents don't add value. I have to say that Marta and Karin proved their worth as travel agents every step of the way. it was easy to message them during the planning process. They figured out pretty quickly what kind of hotels I liked. They provided a very nice mixture of activities (in city food and cultural tours, hikes, day trips to surrounding areas, kayaking etc.). Every detail of the trip was planned perfectly. Having drivers already scheduled and ready to go saved us so much time and were hassle free. The app they used to store all of our travel plans was fabulous. During our trip, they were available by phone or by chat. Everything went off without a hitch. Our tour guide in Porto, Tommy, was entertaining, friendly and knowledgable. Our hiking guide Carlos, who to us to Peneda-Geres National Park was so knowledgable about nature. Bernardo our guide to our Sintra day hike was great! Ana-Luisa, our food and cultural tour guide in Madeira was fabulous too! Luis who led our kayaking snorkeling adventure was great too. Thanks for a fabulous trip. We can't wait to use you again when we travel to Spain!!!

Hotel Reviews
AlmaLusa Baixa/Chiado
Lisbon

The location of this hotel is its finest attribute. This hotel is within walking distance to a ton of restaurants, outdoor cafes, shopping, the waterfront, the tram.......pretty much everything! The rooms were beautiful. My only issue is the rooms were on the small side but other than that, this is a lovely hotel. The staff and concierge were very helpful in finding restaurants or anything we needed.

Authenticity & Character
Location
Fabulous!!! It is so close to many attractions and we really did not have to get in a cab to go where we wanted to go. We walked everywhere from this hotel
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia

This is a first rate hotel. We would go back again and take advantage of the World of Wine tour. We didn't have time this time around. The only issue with this hotel is it is about a 17 minute cab ride to most places. Ideally I like to stay in hotels where I can walk to restaurants and shopping. Other than that, it was fabulous. Also, net time we will definitely book their one Michelin star restaurant. Also I did not realize until we got there that this is a Relais & Chateaux property. Every detail of your stay is thought out and fabulous! I forgot to mention the breakfasts, which are included, were the bomb. Everything was delicious and plentiful. My favorite detail was the decorations they would put on top of the cup of cappuccino!

Authenticity & Character
Beautiful and spacious property. First class attention to all details of the stay.
Location
Beautiful views. Wish it were closer to town though
Staff
Cleanliness & Comfort
Reid's Palace, A Belmond Hotel, Madeira
Funchal, Madeira

What can I say other than it was like I died and went to heaven. This hotel is soooooooo gorgeous. They were also very accommodating at this hotel and very attentive to service. We had an early flight to Madeira so we arrived at our hotel around 9:30am. They sent us to have a fabulous breakfast by the pool while we were waiting for our room. They were able to get us in our room by 11am. They also let us have a late check out on our last day of 1:30pm. I know these sound like small things but when you only have two days in Madeira, you want to maximize. The entire facility was gorgeous. It is set on a cliffside over looking the ocean. The rooms weren't spacious but so gorgeously decorated. Lovely gifts were left in the room, like a travel journal, a beach bag and a water bottle. They had two pools, a salt water and a chlorine pool. They were both large and gorgeous. The vegetation on the property was gorgeous. They breakfasts, which were included were fab. They had plenty of outdoor shaded seating for breakfast and lunch. The William, which is a one Michelin star restaurant was top notch. There was a deck down by the ocean, which you need to take a long stair case to reach. That was absolutely a gorgeous place to just to lounge!~ and watch the ocean and listen to the surf. This is such a special place! I can't wait to return!

Authenticity & Character
This is a renovated mansion. They kept photos and details of a previous area. You definitely felt you were at a very special place.
Location
Set on a cliff overlooking the ocean with absolute gorgeous views!
Staff
Attention to every detail and sooooooo polite and lovely!
Cleanliness & Comfort
Perfection!
Lisbon Marriott Hotel
Lisbon

Perfect for our purpose. We had one last night in Lisbon and wanted to be super close to the airport to catch a 5 am flight in the morning. The only thing that just meh, was the restaurant. That is typical of Marriotts however. Anyway, this hotel was perfect if you need a place close to the airport and want a good night sleep.

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Activity Reviews
Porto Foodie Experience
Porto

We loved Sergio our tour guide. He was friendly, knowledgable and entertaining. It was a nice format so that we were able to chat with the other people in the small group. The wines we had were really good. My only criticism is that the food was just ok. The cheese and the sardine courses were good. The desserts/food they paired with the port were just meh. Some of the other courses, I plain old can't remember because they weren't memorable. In summary, the tour guide was great, the wine and port, really good and the food could be improved.

Quality of Experience
Food
Please improve the food that is paired with the port at the end.
Guides, Drivers and Staff
Sergio was funny, entertaining and knowledgable.
Private Guided Visit of Porto
Porto

Tommy Hogg reached out two days before the tour via What's app just to connect. He was easy to find at our meeting point because we were already connected on What's app. He was knowledgable and entertaining. He asked us a lot of questions to get us engaged with the subject matter and the tour. At the end of the tour, he helped us with directions for our next stop, a restaurant which was close by. I would highly recommend Tommy and the tour!!!

Quality of Experience
Guides, Drivers and Staff
Hike & Cultural Excursion in Peneda-Gerês National Park
Porto

This was a lovely trip to add on to a City stay. Having a day trip to a national park day trip to be outside with nature was a nice contrast to restaurants, tours and shopping. Carlos was a great guide. He was very knowledgable about nature. Everything about the day went smoothly, including the picnic, which was a nice touch. Carlos found out we had never been to Spain, so he took a little extra time to drive over the border, so we could say we have been to Spain!

Quality of Experience
Hiking and being outdoors with nature. The hike was challenging enough but not overly so.
Food
Guides, Drivers and Staff
Carlos is just a very nice likeable and knowlegable guide!
Transport
Private Transfer {{start_location}} to {{end_location}}, Guided Visit of Coimbra
Portugal

This was a nice way to get from Porto to Lisbon and squeeze in a day trip to Coimbra too. The only glitch we had was the driver didn't really know the game plan as to where we should be dropped off and he didn't speak much English, which would have been ok, we were just thrown off because most of the other drivers were able to communicate well. Anyway, that was the only hiccup. Fabiana was a great tour guide and she also went out of her way to make sure we got reconnected with our driver as the tour was done. Coimbra is a university city and home to the country's most prestigious university. It was a nice bonus that Fabiana was a graduate of that University and she also is returning in the fall for her Master's degree. Coimbra is another picturesque city in Portugal! What is not to love! Fabiana was multi lingual (Portuguese, Spanish, English and I'm sure other languages). She was very knowledgeable! Thanks for the great tour!

Quality of Experience
Guides, Drivers and Staff
Fabiana receives 5 stars, the driver receives 3 for not knowing where we were supposed to go and not reaching out to the company for information.
Transport
The drive was fine but as stated above, it is important that the driver be sure about where to drop tourists off in Coimbra. He just dropped us off at a random gate and it was really hard to figure out where to go from there.
Lisbon by Tuk-Tuk
Portugal

This was a fabulous way to get around Lisbon. If you haven't been on a Tuk Tuk tour, it is essentially being driven around on a golf cart type vehicle. This is the perfect way to get around Lisbon to see the highlights. I love walking but Lisbon is pretty spread out and very hilly. Ines was our tour guide and was so friendly and knowledgable. I know the tram (cable car) is famous and really cool but I have to say it was super crowded, which doesn't seem like a good idea during COVID times. The Tuk tuk tour was still ourdoors/open air but it was just the three of us and our driver. They essentially followed the same route as the tram tour. This trip was definitely worth doing and I would recommend it!

Quality of Experience
Guides, Drivers and Staff
Ines was great!
Transport
Loved the Tuk Tuk. It is perfect for the narrow and bumpy roads of Lisbon !
Sintra Heritage Hike: Hidden Secrets
Portugal

Sintra is a must see if you are in Lisbon. The car ride was only 35-40 minutes. You could do the bus tour to get up to the palace and the fortress but hiking was much more enjoyable and we really had great weather. The line to get into the palace was insanely long/crowded so we opted not to go inside. People were packed in like sardines. It was still well worth the trip to see everything from the outside however. Bernardo was knowledgable and guided everywhere so we didn't get lost. Hiking the stairs up to the fortress was a little scary. Once you make it to the top, the stairs back down are way less scary. People without guides didn't know there was a back staircase to get back down. Our guide was very helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Introducing Funchal - Food & Cultural Tour
Madeira

We had only a few days in Madeira and this tour really hit all the food and cultural highlights. It was a small group and a nice way to meet tourists from all over the world. It is essentially a walking tour throughout Funchal with several stops at restaurants and cafes along the way. The quality of the food was great. Ana Luisa, our guide was very welcoming, knowledgable and fun. She was multi lingual also able to switch from English to German to Spanish. Don't eat much before you go on this tour because you will be absolutely full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
Garajau Nature Reserve: Kayaking, Snorkeling & Cliff Diving (optional)
Portugal

The description of this made it sound like we were going somewhere remote. It actually started from a hotel water front. This was fine with us however because our hotel did not have this option. This was a fun activity and my first time kayaking. The guide was great and I felt safe. Going out was easy because we were with the current. Save you energy for the way back against the current. The water was a little too rough to snorkel at the half way point (which was a more remote location)so we snorkeled close to the hotel when we returned. It was still lovely and the guide was very smart to be safe.

Quality of Experience
Super fun, out in nature
Guides, Drivers and Staff
Luis was great and entertaining and he kept us safe
Transport
Driver who picked us up and dropped us off was great
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Aug 09, 2022

Hi Christine, thank you for your kind words and this wonderful insight about your time in Portugal. I am very glad you enjoyed the trip and I hope we can stay in touch for your future adventures in Spain and Portugal. All my best, Marta

Fell in love with Portugal
Portugal | Jul 15 - Jul 21, 2022

Ashley
Ashley S.
Carson, CA | Reviewed on Jul 24, 2022

I could not have planned nor created a better experience. Tiago knew exactly what we wanted and planned everything to a perfect T. He was extremely helpful and was easily accessible at any time. Airport pickup was easy, all our scheduled accommodations were quick and easy to access. Our guide Joel was awesome and knowledgeable with the history and any questions we had. It is tough to share a favorite experience because it was all fantastic! Tiago and Joel have become lifetime friends and... read more

I could not have planned nor created a better experience. Tiago knew exactly what we wanted and planned everything to a perfect T. He was extremely helpful and was easily accessible at any time. Airport pickup was easy, all our scheduled accommodations were quick and easy to access. Our guide Joel was awesome and knowledgeable with the history and any questions we had. It is tough to share a favorite experience because it was all fantastic! Tiago and Joel have become lifetime friends and Portugal is now a place close to our hearts. Joel took the time to cater every experience as our guide in the city to what we wanted and was easily adaptable to changes. Our next trip we will be seeking Joel and Tiago to discuss Futbol and Super Bock!! We will be back. Kim Kim is a great connection and I’m more than happy with this experience. Tiago we will be back and remember surfing in Malibu, oh yeah!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 24, 2022

Dear Ashley,

Thank you so much! Not for the review, but rather for being two great persons!!

I'm afraid I won't be of much help in the beer/Super Bock discussion, because I don't like beer. However on the football/soccer front it's a different subject. Like I said before the only thing that you need to bear in mind is that green (Sporting Lisbon) is good and red (Benfica) is bad. That easy!!!

Please send Andrew my regards and be aware that I'll come to Malibu to meet you and surf!!!

All the best,

Tiago

Friends trip to Portugal
Portugal | Jul 9 - Jul 17, 2022

F
Falgun S.
Newark, NJ | Reviewed on Jul 23, 2022

We did a friends trip to Portugal with 14ppl. We had an amazing time. Everyone in our group thoroughly enjoyed it. Tiago was the best from planning our trip to making sure we had smooth and enjoyable experience in Portugal. He made sure on daily basis how our trip was going and if there were any adjustments even needed while we were there. There were some hiccups due to Mother Nature but Tiago informed us and help us plan alternate to our itinerary. Our driver Luis who was there majority of... read more

We did a friends trip to Portugal with 14ppl. We had an amazing time. Everyone in our group thoroughly enjoyed it. Tiago was the best from planning our trip to making sure we had smooth and enjoyable experience in Portugal. He made sure on daily basis how our trip was going and if there were any adjustments even needed while we were there. There were some hiccups due to Mother Nature but Tiago informed us and help us plan alternate to our itinerary. Our driver Luis who was there majority of our trip was amazing and knowledgeable of the country. Dioego who gave us a day tour of Lisbon was very knowledgeable and helped us along the way with buying pastry and communicating with the locals. Can not stress enough how much we enjoyed our trip because we decided to use Kim Kim to plan our trip. I would recommend to anyone and will use their services in future.

Activity Reviews
Explore Porto (Half-Day Guided Walking Tour)
Porto

Beautiful city and our guide was really good

Quality of Experience
Guides, Drivers and Staff
Transport
Luis an amazing driver
Tour & Tasting at a Port Wine cellar
Porto

Person giving a tour was very knowledgeable and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Rabelo Boat Tour
Portugal

Boat tour was nice with amazing views of the region

Quality of Experience
Guided Tour of Lisbon
Lisbon

Dioego was very knowledgeable and a great tour guide. Because of the heat we were little tired of walking but the tour guide made sure we took breaks and went on slower pace when needed.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Estate Visit in the Douro Valley
Portugal

Beautiful property with magnificent view of the Douro valley

Quality of Experience
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 23, 2022

Dear Falgun,

Thank you so very much for your kind words!! I told you before but I repeat: EVERYONE WHO WAS INVOLVED IN THE TRIP, ESPECIALLY THE DRIVERS MANUEL IN PORTO AND DIOGO IN LISBON SAID YOU WERE A VERY NICE AND KIND GROUP!!

And I was able to testify that in the short moment we spent together!

I only regret two things:
1 - The rough sea in the Algarve which didn't allow you to have a water perspective of that amazing coast (better luck next time you come!! :D )
2 - Not being able to find you more than 4 orange kit-kats!

Please say hello to everyone for me!!!

Best,

Tiago

Family trip to Portugal
Portugal | Jul 1 - Jul 11, 2022

B
Brooke L.
Granby, CO | Reviewed on Jul 21, 2022

KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough! read more

KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough!

Hotel Review
Hotel da Baixa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Reviewed on Jul 22, 2022

Thank you very much Brooke for taking the time to do the review. I am pleased to hear your family was able to enjoy your trip despite the delay in leaving the US and missing part of your it. I hope to be able to help plan another trip in the future.

Mother-Daughter Trip to Portugal
Portugal | Jul 7 - Jul 18, 2023

M
Merry C.
Mexico | Reviewed on Jul 20, 2022

We really enjoyed our time in Portugal! The guides were great! Paola was wonderful on the Lisbon Culinary Experience tour. She shared lots of local info and had a great sense of humor. Alex was an excellent guide for our guided tour of the city. He made a wonderful adjustment to the tour based on the starting point at our hotel and took good care of us in the heat. It’s so nice to see a city through the eyes of a local. We thoroughly enjoyed our time with Paolo on our day-long excursion to... read more

We really enjoyed our time in Portugal! The guides were great! Paola was wonderful on the Lisbon Culinary Experience tour. She shared lots of local info and had a great sense of humor. Alex was an excellent guide for our guided tour of the city. He made a wonderful adjustment to the tour based on the starting point at our hotel and took good care of us in the heat. It’s so nice to see a city through the eyes of a local. We thoroughly enjoyed our time with Paolo on our day-long excursion to Sintra, Cascais, and Estoril. Such an amazing area! The delicious food! The sights! The history! He also took good care of us in the unusual heat. Our water expeditions in Lagos didn’t work as expected, but the wind does not respect schedules. We enjoyed the one we were able go on, even with the change of itinerary. Martin had so much to share about Evora and the Alentejo region! He had to adjust his tour plan because we had already visited one of the places, but he did that quite smoothly. Somehow, the wine-tasting portion of the Jeep tour was left off the schedule, but learning about cork was fascinating. We loved the visit to olive oil farm and lunch with the owners! In Coimbra, Gil was a delightful guide. I will repeat how nice it is to hear about an area through from a local.
Our lodgings were entirely sufficient. They were clean, comfortable, safe, and centrally located. We were able to walk to restaurants and sights. The people at the front desks were very friendly and extremely helpful. They always offered restaurant suggestions and directions. The man at the Casual Belle Epoque in Lisbon gave us advice that saved us many, many steps up and down hills! The beach below the Carvi Beach Hotel in Lagos is a wonderful place to explore at low tide. The Noble House in Evora is in an amazing medieval house. The Oslo Hotel in Coimbra has a wonderful rooftop terrace that has a wonderful view of the University of Coimbra. It was lovely at sunset.
The private transfers made travel between cities so easy! It was a wonderful splurge. The only place we had any issue was finding our driver at the Lisbon airport the first morning. But we did finally find him.
When we had questions, the kimkim staff was very responsive. We only started planning the trip about 5 weeks before our departure date. Marina was easy to work with and very responsive to our interests and our budget. We would definitely recommend her and kimkim to other travelers.

Activity Reviews
Lisbon Foodie Experience
Lisbon

I loved hearing the stories behind the local dishes.

Get to Know Lisbon with a Local
Lisbon
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Catamaran Sailing Cruise to Benagil & Carvoeiro
Portugal

Due to the wind and rough water, we didn’t get to Benagil. But the captain kept us safe and comfortable and took us to an alternate site to play in the water.

Private Tour of Évora
Portugal
Excursion to Alentejo -Jeep Safari through a Cork Fork & Visit to a Olive Oil Estate
Portugal

The cork part was fascinating and the trip to the small olive oil farm was wonderful!

Private Guided Visit of Coimbra
Portugal
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jul 26, 2022

Thank you very much Merry for taking the time to do the review and for your kind words! it has been a true pleasure helping you plan your Mother and Daughter's trip to Portugal and I am glad to hear you enjoyed all the cities and guided tours. I will pass your kind words to all our team :) Warmest regards, Marina

Tiago and Portugal both ⭐️⭐️⭐️⭐️⭐️
Portugal | Jul 4 - Jul 12, 2022

S
Steven L.
Thornton, CO | Reviewed on Jul 19, 2022

Tiago was absolutely perfect. He built us a journey that will last a lifetime. Portugal is beautiful all over, the destinations, food, shopping, people especially… with his road book and suggestions we saw some amazing spots we would have never seen if planning ourselves so it was all that much better. The hotels he set us up with too were so stylish and fun as well, and were carefully positioned to take advantage of our surroundings on any given day…he really does have such a wealth of... read more

Tiago was absolutely perfect. He built us a journey that will last a lifetime. Portugal is beautiful all over, the destinations, food, shopping, people especially… with his road book and suggestions we saw some amazing spots we would have never seen if planning ourselves so it was all that much better. The hotels he set us up with too were so stylish and fun as well, and were carefully positioned to take advantage of our surroundings on any given day…he really does have such a wealth of knowledge…and for that we are so grateful for him sharing it and pointing us in the right direction, that and picking us up at the airport! Can’t recommend him enough!

Hotel Review
Hotel Albergaria do Calvário
Évora

Dmitri is so accomodating and was so helpful with giving us information on Evora. We also showed up late but he was able to use his connections to call in a reservation for dinner on our behalf. Such a great guy!

Authenticity & Character
Beautiful
Location
Close to town
Staff
Dmitri was the most pleasant man…truely enjoyed his company.
Cleanliness & Comfort
I’d eat off the floors.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 19, 2022

You are too kind Steven, you're too kind!!

The only thing that I confess that I did was to try to and push for that upgrade in the hotel for the first couple of nights claiming that you were on honeymoon ;)

Anyway, I'm glad that you enjoyed your trip and I can only wish you a very happy life! Which I'm sure you will have because you're a very cool and laid-back couple!!

All the best and please send Jessiann my regards,

Tiago

Our local specialist was amazing and accommod...
Portugal | Jul 5 - Jul 10, 2022

T
tony c.
Canada | Reviewed on Jul 18, 2022

Our local specialist was amazing and accommodated all our requests. He was very helpful and made sure that we felt safe and comfortable throughout our trip
Our local guides Joao in Lisbon and Fernanda in Porto were very knowledgeable and made our tours thoroughly enjoyable. The attention to our personal preferences were self evident.
The cooking classes in Lisbon and Porto were absolutely great and we enjoyed them very much-one featuring a typical Portuguese dinner and the other learning to... read more

Our local specialist was amazing and accommodated all our requests. He was very helpful and made sure that we felt safe and comfortable throughout our trip
Our local guides Joao in Lisbon and Fernanda in Porto were very knowledgeable and made our tours thoroughly enjoyable. The attention to our personal preferences were self evident.
The cooking classes in Lisbon and Porto were absolutely great and we enjoyed them very much-one featuring a typical Portuguese dinner and the other learning to make Portuguese tarts.
I would highly recommend this trip and Tiago and the local guides

Hotel Reviews
Hotel Dom Carlos Park
Lisbon

bit small and construction was in process close by

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grande Hotel do Porto
Porto

great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 18, 2022

Dear Tony,

Thank you very much for your review!

I'm glad you enjoyed your trip and happy to understand that the activities we chose lived to your expectations!!

I am also very happy that we managed to accommodate your sister in the Porto tours!!

I really hope that the choice of Portugal to celebrate your birthday was a good one!!!

I wish you all the best!!

Tiago

Marina was absolutely fantastic to work with....
Portugal | Jul 4 - Jul 15, 2022

T
Trent D.
Wilmington Island, GA | Reviewed on Jul 18, 2022

Marina was absolutely fantastic to work with. The planning before the trip was great; she was very attentive of what we were looking for and the changes we made to the itinerary and hotel accommodations. She was very helpful and even during our trip when we had questions or needed something she was available and willing to assist. I cannot recommend Marina enough. read more

Marina was absolutely fantastic to work with. The planning before the trip was great; she was very attentive of what we were looking for and the changes we made to the itinerary and hotel accommodations. She was very helpful and even during our trip when we had questions or needed something she was available and willing to assist. I cannot recommend Marina enough.

Hotel Reviews
Dear Hotel Madrid
Madrid

The hotel was fine - nothing special but in a good location and the room was clean. For a hotel in the center of Madrid, it was good. I would’ve given it 5 stars if the room had a balcony or a sitting area in the room - we were forced to sit on the bed. But other than that it was great.

Authenticity & Character
Location
Staff
Front desk staff was nice but not overly helpful.
Cleanliness & Comfort
Palacio de Villapanés
Sevilla

Best hotel of the trip. Staff was amazing, room was amazing, and location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto A.S. 1829
Porto

Really nice hotel in the perfect location. Only downside was the shower in the room (not in the bathroom), but that was fine and we were aware of this before we booked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

Linda was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Toledo
Spain

Carlos was fantastic as a guide. And Toledo was an incredible city - highly recommend as a day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Seville

Our guide, Raul, was good but not great. Spent too much time in museum’s/palaces that we weren’t interested in. Also he talked nonstop the entire time.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Córdoba
Seville

Best tour guides and city of the trip. We loved Cordoba and everything about our guises.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Porto

Sara was a great guide and we loved Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike & Cultural Excursion in Peneda-Gerês National Park
Porto

Fun day but our guide wasn’t the best. He was fairly lackadaisical and because the vehicle had issues we arrived back to Porto an hour late. It was a fun day, but could’ve been better. Also, the weather was extremely hot on this day so we think that may be why we didn’t do any real hiking, which is what we were expecting, and instead spent the day in the river. (Which was fun, we were just hoping for more hiking)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jul 18, 2022

Hi Trent, Thank you so much for your kind words and for taking the time to write a review! It has been a true pleasure working with you. I am glad to hear you enjoyed your Honeymoon trip and all the guided visits, Córdoba is indeed a magnificent city with a lot of heritage. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

We loved this trip.
Portugal | Jul 3 - Jul 10, 2022

C
Caitlyn T.
Phoenix, AZ | Reviewed on Jul 11, 2022

We loved this trip. Our favorite stop was Douro Valley and Porto. The Quinta in Douro was amazing so beautiful and homey. Only issue was our map tried to take us up the backroad into the vineyard which was very scary on the small single lane, rocky road. The suggestions in the guidebook were great and made it very easy to check off the main tourist attractions in all of the smaller towns where we only had a night to visit.

Tiago was also great and answered all my questions and handled my... read more

We loved this trip. Our favorite stop was Douro Valley and Porto. The Quinta in Douro was amazing so beautiful and homey. Only issue was our map tried to take us up the backroad into the vineyard which was very scary on the small single lane, rocky road. The suggestions in the guidebook were great and made it very easy to check off the main tourist attractions in all of the smaller towns where we only had a night to visit.

Tiago was also great and answered all my questions and handled my covid anxiety before the trip very well! When the airline lost our baggage he even tried to help track it down for us and checked in with us multiple times during our trip. Overall a great experience.

Hotel Reviews
Ribeira do Porto Hotel
Porto

Location was great but wasn’t super thrilled that there was no parking or validation. Spent $112 on parking for two days.

Authenticity & Character
Location
Staff
Some of the receptionists were great and other were not so helpful
Cleanliness & Comfort
The Noble House
Evora

So cute and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de la Rosa
Pinhão

So beautiful

Authenticity & Character
Location
Off the beaten path so a little difficult to get to but was beautiful once you were there
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 11, 2022

Dear Caity,

Thanks for your comments. I'm truly pleased that you enjoyed your trip and really hope that you took good memories of Portugal with you.

And I'm also pleased to understand that you managed to get your bag back at the airport. Crazy situation! I'm happy that you're easygoing and that this mishap didn't spoil your vacations!

All the best,

Tiago

PS: I'm also sorry about the parking in Ribeira. The hotels in that area used to have validation but because of the works in downtown... read more

Dear Caity,

Thanks for your comments. I'm truly pleased that you enjoyed your trip and really hope that you took good memories of Portugal with you.

And I'm also pleased to understand that you managed to get your bag back at the airport. Crazy situation! I'm happy that you're easygoing and that this mishap didn't spoil your vacations!

All the best,

Tiago

PS: I'm also sorry about the parking in Ribeira. The hotels in that area used to have validation but because of the works in downtown that shut some of the other parking lots they've haven't had access to validation for some time now. And I agree that what they're charging is outrageous...

Outstanding trip.
Portugal | Jun 25 - Jul 6, 2022

D
David N.
Anniston, AL | Reviewed on Jul 10, 2022

Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend. read more

Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend.

Hotel Reviews
Be Poet Baixa Hotel
Lisbon

Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora

Beautiful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto

Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carvi Beach Hotel
Lagos

Amazing restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Porto

It was fine.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Porto

Good time. Knowledgeable tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Day Excursion to Viana do Castelo
Porto

Awesome time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Evening of Fado
Lisbon
Quality of Experience
Food
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Évora
Portugal

Not a great time.

Quality of Experience
Guides, Drivers and Staff
Boat Trip to Benagil Caves
Portugal

So beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jul 18, 2022

Hi David, Thank you for taking the time to write a review! I am glad to hear you enjoyed your trip. It's been a pleasure working with you before, during and after your trip and absolutely a pleasure. All your feedback will help us to continue improving in the future. Warmest regards, Marina.

Spain & Portugal
Portugal | Jun 16 - Jul 3, 2022

D
Debra D.
Kansas City, MO | Reviewed on Jul 10, 2022

Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal,... read more

Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal, you must give Marina a call. Thank you, Marina!

Hotel Reviews
Palacio de Santa Inés Hotel
Granada

This hotel has character and excellent staff. The air conditioning did not work well and our room stayed hot. It made sleeping difficult.

Authenticity & Character
The rooms and building have character
Location
Many steps to carry luggage
Staff
Very helpful and friendly. Provided us with a fan.
Cleanliness & Comfort
Other than the heat, the room was comfortable.
Petit Palace Puerta de Triana
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Editory House Ribeira Hotel
Porto

Very comfortable room. Extremely helpful and friendly staff. Location is convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jul 18, 2022

Hi Debra, Thank you so much for your kind words and for taking the time to write a review and share your trip pictures! I am glad to hear all the family enjoyed your trip and the guided visits, this is what our team always strives for. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

Bea was supportive, accommodating and patient...
Portugal | Jun 19 - Jun 27, 2022

P
Peggy L.
Chino Hills, CA | Reviewed on Jul 06, 2022

Bea was supportive, accommodating and patient throughout our planning process and always cheerfully and promptly responded to our many questions and requests. We had an unexpected incident during the trip with one of transportation providers, and she was immediately available to support us. After the trip, she continued to follow up and provide updates regarding the incident. We enjoyed the trip, and I would recommend her and her agency without reservation to anyone planning on making a trip... read more

Bea was supportive, accommodating and patient throughout our planning process and always cheerfully and promptly responded to our many questions and requests. We had an unexpected incident during the trip with one of transportation providers, and she was immediately available to support us. After the trip, she continued to follow up and provide updates regarding the incident. We enjoyed the trip, and I would recommend her and her agency without reservation to anyone planning on making a trip to Spain or Portugal in the future.

Hotel Reviews
Eurostars Porto Douro
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casual Belle Epoque Lisboa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The included breakfast items were limited and the quality was not that great compared to other hotels.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 07, 2022

Hi Peggy! Thank you so much for taking the time to write this review and for your kind words! It's been really easy to work with you before, during and after your trip and absolutely a pleasure. All your feedback will help us to continue improving in the future. Warmest regards, Bea.

Family Time in Lisbon
Portugal | Jun 26 - Jul 1, 2022

Martha
Martha R.
Quincy, IL | Reviewed on Jul 05, 2022

This was our first experience with KimKim.. Our local specialist Marta was superb! She was knowledgeable and utterly responsive, even on a Sunday afternoon when we contacted her because our flight to Lisbon was delayed. She also reached out to us during our time in Lisbon to ensure things were going well, something we very much appreciated.

We were grateful for Marta's recommendation of an outstandingly beautiful and relaxing Lisbon hotel (Torel Palace), her close coordination of many... read more

This was our first experience with KimKim.. Our local specialist Marta was superb! She was knowledgeable and utterly responsive, even on a Sunday afternoon when we contacted her because our flight to Lisbon was delayed. She also reached out to us during our time in Lisbon to ensure things were going well, something we very much appreciated.

We were grateful for Marta's recommendation of an outstandingly beautiful and relaxing Lisbon hotel (Torel Palace), her close coordination of many activities, and arrangements for an incredible guide/driver, Marta Sophia George David, for two amazing days of out-of-Lisbon tours--one to Obidos, Fatima, and seaside towns and the other to Sintra, Cascais, and Belem.

A word about our guide/driver: we cannot compliment her enough! A former journalist, Marta David has encyclopedic knowledge tempered by deep love of Portugal and the ability to speak to history and current events with deep insight. Her contextual passion touched our souls in an soul-expanding way. She also knew where to find the best gelato shops!

Based on our experience, we will use KimKim again and recommend it to others.

Hotel Review
Torel Palace
Lisbon

Torel Palace is an accessible retreat in the midst of Lisbon.

Authenticity & Character
Every part of this property is gorgeous! Beyond charming . . .
Location
The fact that we really could walk to various neighborhoods but nevertheless could retreat from the busyness in an extraordinarily beautiful place with some of the best views in the city!
Staff
So pleasant, helpful, caring, and accommodating!!!!!
Cleanliness & Comfort
The bathroom was a bit cramped, but then what can you expect in a 1902 palace?
Activity Reviews
Traditional Boat Sunset Sailing Cruise
Lisbon

Interesting and informative--but the cruise was crowded, uncomfortable, and cold.

Quality of Experience
The traditional boat was way too crowded!
Guides, Drivers and Staff
Transport
That's just it: we had been in Lisbon for our first time for less than two hours before the cruise began, and finding transportation (cab) back to our hotel after the cruise was difficult.
Lisbon by Tuk-Tuk
Portugal

A good overview.

Quality of Experience
Guides, Drivers and Staff
Transport
Pick-up at the hotel (again, this was our first time in Lisbon).
Evening of Fado
Lisbon

Great music; too lengthy an experience.

Quality of Experience
Music was great! Timing was slow. Food was okay but not great. Probably not the experience for first-time fado attendees.
Food
Cod (the specialty of the house) has bones and gristle in it.
Guides, Drivers and Staff
Our waiter literally disappeared!
Transport
Difficult to get to for newcomers to Lisbon. We tried to walk from the Torel Palace and ended up looking for a cab after getting hopelessly lost.
Cooking Class with Market Visit
Lisbon

A fun morning with an interesting an eclectic group!

Quality of Experience
A good experience, It would have been better if we'd been given copies (or received by email) the recipes we prepared.
Food
The lunch we prepared was great!
Guides, Drivers and Staff
The cooking teacher was personable and a good cook--but she didn't offer many explanations about what she was doing or why,
Private Excursion to Fatima
Lisbon

Our guide Marta was exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Group Excursion to Sintra, Cascais & Estoril
Lisbon

Sintra is a must-visit. The castle in Old Sintra is incredible--a great self-tour. Our guide took us to a second palace/garden to tour in Sintra (not Pena Palace). It was breathtaking, but physically very, very challenging with steep, uneven cobblestone "steps" (or drop-offs). Lunch was at a local restaurant that was delightful! We loved visiting the westernmost point in mainland Europe; thought Cascais was interesting but little more than an overrated "mall" with a good gelato shop; did an Estoril drive-by, and were very grateful for an add-on, half-an-hour stop in Belem.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Jul 06, 2022

Hi Martha, thank you for taking the time to send us such a complete review and for your kind words. It was a pleasure to organize this trip to Lisbon for you and your family and I hope our paths meet again for your next adventures in Spain and Portugal. All my best, Marta.

Portugal Knocked our socks off!
Portugal | Jun 16 - Jun 27, 2022

Blaine
Blaine B.
Oakland Park, FL | Reviewed on Jul 04, 2022

Tiago and Joël expertly planned a most memorable trip to Lisbon and north. Tiago communicated with us immediately when we were in the planning stages and meet us the first day to settle us in and suggest a site seeing route appropriate for the jet lagged. For two days Joël shepherded is throughout old Lisbon, and a fun day to Cascais and Sintra. We experienced Lisbon and the Atlantic Coasts that we would not have seen by ourselves. Plus he introduced us to the Portuguese seafood and fish... read more

Tiago and Joël expertly planned a most memorable trip to Lisbon and north. Tiago communicated with us immediately when we were in the planning stages and meet us the first day to settle us in and suggest a site seeing route appropriate for the jet lagged. For two days Joël shepherded is throughout old Lisbon, and a fun day to Cascais and Sintra. We experienced Lisbon and the Atlantic Coasts that we would not have seen by ourselves. Plus he introduced us to the Portuguese seafood and fish cuisine.

Once we rented a car, the itinerary develops for ids was varied and exciting; the accommodations were perfect.

Highlights: at the risk of listing them all, Douro Valley, Porto, Tomar, and Évora and the sites at those locations too my list.

We had a terrific experience through KimKim and we will recommend to others and hopefully take another trip with you soon.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 04, 2022

Dear Blaine, Rick,

We've spoken already after your trip so you already know what I feel about having met you. You're two wonderful persons who really know how to enjoy life. Your will to experience different things surely contributes to your happy and, I dare to say, exciting , existence!

I owe you a fado dinner, but the way!!!

All the best and please stay in touch!

Tiago

Our guide who took us up the Duora Valley and...
Portugal | Jun 11 - Jun 24, 2022

D
Deanna H.
Indio, CA | Reviewed on Jul 04, 2022

Our guide who took us up the Duora Valley and recommended the lunch venue was terrific, so much so that we treated him to join us for lunch. Also, the wine tasting in the valley was terrific as well, as we bought a case of wine there.

Special thanks to Beatrice who made Kimkim the terrific company that it is. She was very easy to reach if we had questions, she planned a trip that we will never forget. We told her we had 12 days and she planned them perfectly, she is so knowledgeable. We... read more

Our guide who took us up the Duora Valley and recommended the lunch venue was terrific, so much so that we treated him to join us for lunch. Also, the wine tasting in the valley was terrific as well, as we bought a case of wine there.

Special thanks to Beatrice who made Kimkim the terrific company that it is. She was very easy to reach if we had questions, she planned a trip that we will never forget. We told her we had 12 days and she planned them perfectly, she is so knowledgeable. We will recommend Kimkim and tell our friends to ask for Beatrice.

Hotel Review
Flores Boutique Hotel
Porto

The crew that work there are very knowledgeable and helpful. Great location for restaurants and sites to visit. The buffet was fresh and generous. The room was good size and was accommodating.

Tips for future travelers

I did not pick or look up any hotels that Beatrice suggested as I trusted her choices and we were rewarded with excellent accommodations.

Authenticity & Character
Everything
Location
Center city for convenience
Staff
Knowledgeable and easy to talk to.
Cleanliness & Comfort
Nice count on sheets and comforters.
Activity Review
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our tour was outstanding!! The River tour was very interesting and felt very privileged to be able to see the wonders of the area. The Port winery that our guide set us up with was amazing. Tour of vineyard and home of wine makers was fun. The restaurant that our guide took us to we had a chef that was outstanding. A very special remembered day.

Quality of Experience
All day trips were well planned into day.
Guides, Drivers and Staff
Knowledgeable guides
Transport
Knew area and where they were to take us!
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 07, 2022

Deanna & George, you can't imagine how much I enjoyed your photos! I'm so happy you had a great time in Portugal and created lovely memories all around the country. Thank you so much for your kind words and for taking the time to leave this amazing review here. It's been great working with you to plan this adventure. Warmest regards, Bea.

An amazing guide who helped us plan the best trip!
Portugal | Jun 20 - Jun 30, 2022

Raela
Raela N.
Canada | Reviewed on Jul 02, 2022

We had the absolute best trip! Tiago was so helpful in guiding us, with both taking suggestions and giving us lots of great ideas and feedback to make our trip successful and fun. We saw so much of the country and enjoyed every second of it.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jul 03, 2022

Dear Raela,

Many thanks for your words first of all. However I think that what you're saying is probably a bit overstated! :)

I would love to believe that the success of your trip had merely to do with my guidance, the road book I put together, my suggestions and previous arrangements but I really think that you and Ryan were just so relaxed and easy going explorers that everything went even more smoothly than normal!!

At a certain stage I almost felt bad because you never needed further... read more

Dear Raela,

Many thanks for your words first of all. However I think that what you're saying is probably a bit overstated! :)

I would love to believe that the success of your trip had merely to do with my guidance, the road book I put together, my suggestions and previous arrangements but I really think that you and Ryan were just so relaxed and easy going explorers that everything went even more smoothly than normal!!

At a certain stage I almost felt bad because you never needed further suggestions or assistance!! :D :D

Having said this, what truly makes me happy is that you enjoyed your trip!!!!!

All the best to you and please send Ryan my regards,

Tiago

Beatriz is wonderful!
Portugal | Jun 19 - Jun 27, 2022

J
julie l.
Little Ferry, NJ | Reviewed on Jun 29, 2022

Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities. read more

Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities.

Hotel Reviews
Eurostars Porto Douro
Porto

Amazing views! Location is slightly further from the center so if you like to be in the middle of everything, this may be too quiet for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Very odd and confusing layout. Multiple sections that involve a lot of steps if you are not in the main section of the hotel. It involves a lot of walking from the hotel to your room in one of the side sections. One of the rooms we had also had blood on the curtain and stains on the bedsheet. When we brought it up to front desk, they told us all the rooms of the same category was booked but they could switch us to another room of another category for an extra $5 euros per night! On the plus side, there’s a swimming pool and the hotel has a beach you can use via their shuttle.

Authenticity & Character
Location
close to everything
Staff
poor attitude
Cleanliness & Comfort
No blood on curtain and clean sheets
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jul 01, 2022

Hi Julie, Peggy, and Families, thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover Portugal during your trip. Also thank you so much for the information about the hotels, this is really helpful for us to continue improving each day :) Sending you my best regards, thank you again. Bea

Wow - another fantastic personalized trip!
Portugal | Apr 27 - May 4, 2022

Linda
Linda C.
Minneapolis, MN | Reviewed on Jun 28, 2022

Wow - another fantastic personalized trip planned by Kimkim! Marina helped design a trip for 3 couples with a focus on culture, food, and experience. Highlights included city walking tours of Porto and Lisbon, a very rich cultural food tour in Lisbon, wine country visit, and an interactive cooking class. Hard to say which was the favorite - we all loved it. read more

Wow - another fantastic personalized trip planned by Kimkim! Marina helped design a trip for 3 couples with a focus on culture, food, and experience. Highlights included city walking tours of Porto and Lisbon, a very rich cultural food tour in Lisbon, wine country visit, and an interactive cooking class. Hard to say which was the favorite - we all loved it.

Hotel Reviews
Dear Lisbon Bordalo House
Lisboa

Charming boutique hotel in the historic district. We loved the location and the rooms were comfortable and spacious. The breakfast location was lovely - blue tile everywhere. The food was great, and so was the coffee.

Authenticity & Character
Very charming, and the rooms had fantastic views
Location
Walking to everything we wanted to see - it's in the historic area. Safe, clean, convenient
Staff
attentive and available as needed
Cleanliness & Comfort
Exe Almada Porto
Porto

Clean, comfortable, and well appointed rooms. Really had everything we needed and close to everything.

Authenticity & Character
Modern rooms in an older building, very well appointed
Location
Seemed to be close to everything for us - we walked the city and our events from the hotel. Quiet at night.
Staff
Everyone was so nice!
Cleanliness & Comfort
Activity Reviews
Lisbon Foodie Experience
Lisbon

LOVED THIS! Book this event! Its a small group - I think we had 9 total. It was fun, cultural, and a great introduction to the city and its foods. We visited different neighborhoods and got a feel for their vibes. Our tour guide was so much fun and she knew everyone in town (native of Lisbon). Truly a fantastic experience for our group of 6.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide was very enthusiastic, fun, and provided so much history
Private Porto Cooking Class & Market Visit
Porto

Truly a trip highlight! This ended up lasting most of the day - market tour, interactive cooking class, eating and drinking. Our group was 6 and it was perfect for mixing up the cooking, prepping, and visiting. We all loved this. Would definitely recommend anyone interested in food or culture to book this - I would do it again!

Get to Know Lisbon with a Local
Lisbon

A must-do to get the history of the city, better understand the culture, and get tips on where to dine and other sites to see.

Private Guided Visit of Porto
Porto

Definitely a great way to learn the history of the city and see it on foot. Our guide was a native English speaking but was raised in Porto. He was informative, and showed us some secret nooks and crannies of the city we wouldn't have found on our own. He also provided us with some options for other sites and restaurants to visit. I highly recommend this tour - especially on your first or second day in Porto.

Evening of Fado
Lisbon

It's a great experience - the location was in an old part of the city, the music was interesting and beautiful. The evening included dinner and that was good too - I had a traditional dish. Our waiter really made our night - he was fun to interact with and really added to our experience here.

Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our guide picked us up at our hotel and stayed with us the day as we visited a couple wineries and the Douro Valley area. Our guide was very fun, engaging, and helpful. The Douro Valley is very scenic and the little wineries we visited were charming and boutique. The river cruise was not that great - I would skip that. We felt we saw all the countryside by driving to the little wineries in the valley. We should have gone to another winery instead! The guide was great though, and made up for any short-comings of the river cruise. I gave it 4 stars because of the river cruise - otherwise the wine tasting was a 5/5!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jun 30, 2022

Hi Linda, Thank you so much for your kind words and for taking the time to write a review! I am glad to hear you all enjoyed your trip and the guided visits, this is what our team always strives for. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

Portugal was sensational and Beatriz was an amazing specialist!
Portugal | Jun 17 - Jun 24, 2022

E
eric b.
Sandalfoot Cove, FL | Reviewed on Jun 26, 2022

Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant... read more

Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant gave us front row seats. The Lisbon walking tour with Maria was perfect-she was fully prepared, arrived on time and provided a fascinating history of the Jewish Portuguese experience that we had requested. Likewise, our guide Paula led us on a Portuguese food tasting tour that was so much fun with a few other couples. All the hotels Beatriz suggested were great, particularly the Penha Longa Ritz Carlton where we enjoyed a fabulous round of golf-and all the arrangements tee times, for clubs and cart were perfect. At the beautiful Yeatman Hotel, overlooking the Douro in Porto, we experienced first class treatment along with a tasting experience that was "beyond beyond. " We ran into some rain in Douro but our guide brought us inside to the winery where we had a wonderful learning (and drinking!) experience. Finally, Porto was both beautiful and charming and our guide Daniel was charming and knowledgeable about history and in particular, the history of the Jewish people in Porto. All in all, a fabulous and memorable experience and Bea was with us every step of the way. Obrigado! Eric and Susan

Hotel Reviews
Penha Longa Resort
Sintra, Linhó

Fabulous staff, beautiful rooms and gorgeous golf course.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MW Douro Wine & Spa by TRIUS Hotels
Santa Marta de Penaguião, Cumieira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening of Fado
Lisbon
Quality of Experience
Food
Food and wine!
Guides, Drivers and Staff
Our guides Maria, Paula, Daniel were outstanding. Rai was good but we had bad weather in Douro, no fault of his
Transport
Transport was fine. Our driver to pick up at the airport in Lisbon was a half hour late as was the driver who picked us up in Lisbon to go to Sintra.
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Foodie Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Quality of Experience
Arrival on time to our hotel in Lisbon to go to Sintra. Driver was a half hour late.
Guides, Drivers and Staff
Tour of the palace with a guide who is knowledgeable of the palace. our guide dropped us off at the park and we got somewhat lost on our way to the palace and. had no guide for the palace itself.
Transport
Transfer from {{start_location}} to {{end_location}}, via Belmonte
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jun 27, 2022

Eric and Susan, thank you SO much for your kind words to the entire team and for taking the time to write this amazing and detailed review! As I already mentioned to you, it's been truly a pleasure to work with you before and during this trip, you made it so easy and I'm so glad you enjoyed every part of your trip, that's definitely the best reward for us! Thank you again, and I really hope we can work on a future adventure soon :) Best regards! Bea

All in all good experience.
Portugal | Jun 12 - Jun 17, 2022

R
Rebecca B.
League City, TX | Reviewed on Jun 24, 2022

All in all it was a good experience. The trip was all booked for me and all i needed to do was show up.
I liked the insider tips provided. read more

All in all it was a good experience. The trip was all booked for me and all i needed to do was show up.
I liked the insider tips provided.

Activity Reviews
Porto Foodie Experience
Porto

Very good tour guide. Knowledgeable and passionate. Good tour

Quality of Experience
Service
Food
The places we went to
Guides, Drivers and Staff
Transport
Walking tour
Get to know Porto by E-bike
Porto

Too many people on the tour

Quality of Experience
Guides, Drivers and Staff
Transport
The Ebike was not properly maintained. Seat too high for female rider
Lisbon by Tuk-Tuk
Portugal

Nice was to see Lisbon

Quality of Experience
Guides, Drivers and Staff
The lady driver was lovely however her English wasn’t good so I couldn’t understand her well
Transport
Traditional Boat Sunset Sailing Cruise
Lisbon

Couldn’t go on this trip due to rain and winds

Sintra Heritage Hike: Hidden Secrets
Portugal

My personal guide Susana was fantastic.

Quality of Experience
Food
The guide cooked a Keto meal for me which was delicious
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Jun 28, 2022

Hi Rebecca, thank you for taking the time to write the review. I am very happy to hear you enjoyed your time in Lisbon and I hope for better weather when you decide to visit Portugal again in the future. It was a pleasure to organize these activities for you and feel free to contact us for future adventures :)

Working with Marina Courtaut of Espiritu Trav...
Portugal | Jun 4 - Jun 11, 2022

M
Michael B.
New Rochelle, NY | Reviewed on Jun 23, 2022

Working with Marina Courtaut of Espiritu Travel was an absolute pleasure. During all the planning she was responsive and very helpful. She listened will to our interests and planned a vacation to match our needs.

During this vacation there were a couple of mishaps related to transfers, however, having Marina and Espiritu Travel on the other end of What’ App was very helpful. We simply advised Marian of the issues and she worked to get them corrected.

The first situation was that upon... read more

Working with Marina Courtaut of Espiritu Travel was an absolute pleasure. During all the planning she was responsive and very helpful. She listened will to our interests and planned a vacation to match our needs.

During this vacation there were a couple of mishaps related to transfers, however, having Marina and Espiritu Travel on the other end of What’ App was very helpful. We simply advised Marian of the issues and she worked to get them corrected.

The first situation was that upon arrival in Portugal the car to transport the 5 of us to Porto fit only 2. It took about an hour, but the transfer vendor returned to the airport with a van to accommodate us all. The second situation occurred when the vehicle to transfer 5 of us from Lisbon to Lagos was also only for 2 people. While it took more than 2 hours to fix this, eventually a van arrived to transport all of us. Through out all of this Marina was engaged and provided information. Additionally, she took responsibility for the mistakes and accommodated us financially. I adhere to the wisdom that “people remember how you made them feel” and Marina made us feel that she deeply regretted the problems and worked very hard to rectify them. That approach left our family feeling satisfied and not unhappy with the service.

May 28
Due to the delay leaving Lisbon airport the pre-arranged plan for lunch in Coimbra no longer worked (too late in the day) however our driver found us a place to stop for lunch and that worked out well.

The Hotel Teatro in Porto was very nice. Upon arrival they did not know one of the rooms was to be configured as two twin beds however the were easily able to fix that; our 2 sons were sharing the room.

We had dinner that night at one restaurant recommended by Marina – DOP – and it was lovely.

May 29
Bluedragon Bike Shop did not know that we had prepaid for 5 for a guided bike visit of Porto. However, we put them in touch with Espiritu Travel and that was communicated. The Bike Shop charged my credit card and refunded the money in Euros. Our bike guide, Ana, was young and not very knowledgeable about the city. While very pleasant and nothing “went wrong,” she did not know as much as we have come to expect from city guides. FYI, the itinerary lists “water” as one of the things provided; it was not.

May 30
Our guide Pedro was terrific and our day trip to the Douro Valley was very nice. The boat tour wasn’t overwhelming, but not a problem either. Not sure I would recommend it to others. Pedro took us to a lovely restaurant for lunch and we all enjoyed the experience, however it was not, as the itinerary said, “”at a famous Quinta.” We also visited just one winery; the itinerary says, “visit traditional wineries.” We thought we would visit more than one.

May 31
The Lisbon hotel Duque de Loule was very nice. Turns out not as centrally located as we might have wanted, but as I recall that was due to the 3 rooms we needed, and another hotel being fully booked.

While we were making the 3-hour trip from Porto to Lisbon, at 10am, a person called me to say we were late for our 10am guided tour of Lisbon. However, we had no such tour scheduled; in fact, our tour was for 2:00 pm that afternoon. Marina was again very responsive. She learned that the company had mixed two tours and moved ours to 10am. Marina reassigned us to another tour vendor with a guide named Daniel at 2:30.

Daniel was a lovely young man, age 23, and while he did his job, it was clear he did not really know enough about the city and its history. We enjoyed him and our 21-year-old son and he had lots of conversation, but he was not the most informative tour guide. Daniel also provided us with 2 restaurant recommendations, and we ate at both places. It was nice of him to do so and helpful to us.

The pre-arranged Fado dinner this night was a very good choice.

June 1
Our day trip to Sintra, Cascais & Estoril was with a guide named Marta. She was very good; our family felt she was our best guide of the trip. We enjoyed both the pace of the day and the information. Unfortunately, the next day Marta shared she tested positive for COVID. None of the family tested positive, however, one should expect guides test themselves daily before taking a group out for a day in an enclosed vehicle.

June 2
As mentioned, the transfer to Lagos was not smooth, however Marina got it all fixed and made the offer to buy the family dinner in Lagos, which certainly made us all feel like she really cared about our experience.
The Cascade Resort did not have our rooms ready upon arrival however they shortly did, and the property and our stay there was terrific.

This night we had the Sunset Experience tour, not with Pedro as noted, but rather with Luis. We all very much enjoyed him and the tour. He was clearly passionate about the Algarve and his home area. Just to note, the itinerary mentioned binoculars however he did not offer any.

June 4
Our transfer from Lagos to Lisbon airport was fine. We left an item at the Cascade Wellness resort and Marina was very helpful in efforts to retrieve it and have it sent to our hotel in Lisbon upon our return a week later. Side note: the package did not arrive in Lisbon in time for us to take it home with us to the US. However, the front desk at Hotel Portugal was very helpful. When the package did arrive, 2 days after we left the country, the Hotel communicated this to us by email and connected us to a shipping company that is mailing us the package.

Our rental care pick up at the Valencia airport with Sixt went very smoothly.

Marina booked us at the hotel Hospes Palau De La Mar at my request. This boutique hotel was fine for us. It was in a nice neighborhood on a busy, but pretty street, and within walking distance of the Old City. When they brought us to the room they had for us the staff could not get the air system to work so they immediately moved us by their own choice to a different room. The hotel breakfast was very nice and they had outdoor seating.

June 5
We drove to Albufera easily but did get lost looking for the meeting spot for our boat tour. With a phone call to the boat operator, we received directions and we found the meeting spot. Our guide Anna was delightful, and she recommended a restaurant for paella. She made the 1:30pm lunch reservation for us and we thoroughly enjoyed the meal at El Redoli. Also, she led us to the bird preserve (flamingos), and we walked the paths, very nice. We drove a bit and walked to the beach.

This afternoon we chose on our own to do an historical walking tour of Old Valencia with GuruWalk (no fee; gratuity only). This 3-hour walk was excellent, and we learned about Aqua de Valencia (as a bonus); a drink we thoroughly enjoyed.

June 6
This morning we experienced our Local Market and Paella Cooking Class with “My First Paella” and it was very well done. While the attendees are obviously all tourists, the guide/cooking team was very funny, thoughtful, and instructive. We had fun and would recommend it.

This afternoon we had a private bike tour of Valencia with Jose. Bikes were provided by DoYouBike Rental. Jose was very nice and informative. We visited some of the places we had seen on our walking tour the day before but enjoyed the repetition, and we went inside to some places we really wanted to visit, including L’Almonia (archaeological artifacts), La Lonja and climbing one of the city’s old towers. We rode through the Turia Gardens (very nice) to the Science and Arts center, also very nice but we did not enter any buildings by our own choice.

June 7
We visited the Valencia beach and then drove at noon to Javea, stopping for lunch along the way. The Nomad Hotel was wonderful. The room had a beautiful view; Marina chose this hotel, and it was an excellent choice. The service as very good. Breakfast was delicious. We had dinner the first night at the hotel restaurant outdoors on the promenade and it was very nice.

June 8
We spend the day at Cala Grandella, beautiful beach spot 30 minutes away. As the beaches are mostly rocky, we chose to purchase 2 inexpensive beach chairs (which we left behind). A really nice hotel amenity would be to loan beach chairs to guests.

June 9
We chose to return to Cala Grandella having booked a 2.5-hour kayak tour with Siesta Advisor. We found the service and the kayak tour excellent. That afternoon we explored the nearby town of Moraira, for lunch and sandy beach. Great services (restroom and changing) at this public beach; very family friendly (lots of young children) and mostly European vacationers.

June 10
We drove to Valencia mid-day, stopping in the morning to see the castle in Cullero and then lunch near port in Valencia. Car return and flight to Lisbon were fine. We flew Vueling Air and had to pay quite a lot to check our luggage. While this was a surprise, it is understandable. The taxi from Lisbon airport to Hotel Portugal was on our own, which was fine. The Hotel was well located near the old district of the city and lovely.

June 11
The hotel room and the breakfast were very nice. They stored out luggage. They arranged to help us with our missing package. We would recommend this hotel due to location. Our transfer to the Lisbon airport was pre-arranged, on-time and fine, as was our flight home.

Hotel Reviews
Hospes Palau de la Mar
Valencia

Marina booked us at the hotel Hospes Palau De La Mar at my request. This boutique hotel was fine for us. It was in a nice neighborhood on a busy, but pretty street, and within walking distance of the Old City. When they brought us to the room they had for us the staff could not get the air system to work so they immediately moved us by their own choice to a different room. The hotel breakfast was very nice and they had outdoor seating.

Authenticity & Character
its very modern in style
Location
Depends on how near beach or near old city you want to be
Staff
Front desk and porter very pleasant and helpful
Cleanliness & Comfort
well appointed and cared for rooms
Nomad Xabia Port
Javea

The Nomad Hotel was wonderful. The room had a beautiful view; Marina chose this hotel, and it was an excellent choice. The service as very good. Breakfast was delicious. We had dinner the first night at the hotel restaurant outdoors on the promenade and it was very nice.

Tips for future travelers

While it is very eco-friendly (and the room lighting not great) there were both couples and families and it is right on the promenade so well located

Authenticity & Character
Lots of character which appealed to us
Location
beautiful view of Med
Staff
very helpful front desk and restaurant personnel
Cleanliness & Comfort
room and common areas very nice
Portugal Boutique Hotel
Lisbon

The Hotel was well located near the old district of the city and lovely. The hotel room and the breakfast were very nice. They stored out luggage. They arranged to help us with our missing package. We would recommend this hotel due to location.

Authenticity & Character
it is modern and that appeals to some; we enjoyed it
Location
very close to old part of city
Staff
very helpful front desk
Cleanliness & Comfort
very nicely cared for
Activity Reviews
Panoramic Albufera Cruise
Valencia

We drove to Albufera easily but did get lost looking for the meeting spot for our boat tour. With a phone call to the boat operator, we received directions and we found the meeting spot. Our guide Anna was delightful, and she recommended a restaurant for paella. She made the 1:30pm lunch reservation for us and we thoroughly enjoyed the meal at El Redoli. Also, she led us to the bird preserve (flamingos), and we walked the paths, very nice. We drove a bit and walked to the beach.

Quality of Experience
the guide was knowledgeable and helpful, the experience unique
Guides, Drivers and Staff
as noted, very helpful
Transport
we drove ourselves and got a bit lost
Local Market Visit and Paella Cooking Class
Valencia

This morning we experienced our Local Market and Paella Cooking Class with “My First Paella” and it was very well done. While the attendees are obviously all tourists, the guide/cooking team was very funny, thoughtful, and instructive. We had fun and would recommend it.

Quality of Experience
the staff
Food
great fun participating in the cooking and then eating what was made
Guides, Drivers and Staff
very friendly
Valencia Seightseeing Bike Tour
Valencia

This afternoon we had a private bike tour of Valencia with Jose. Bikes were provided by DoYouBike Rental. Jose was very nice and informative. We visited some of the places we had seen on our walking tour the day before but enjoyed the repetition, and we went inside to some places we really wanted to visit, including L’Almonia (archaeological artifacts), La Lonja and climbing one of the city’s old towers. We rode through the Turia Gardens (very nice) to the Science and Arts center, also very nice but we did not enter any buildings by our own choice.

Quality of Experience
It is a very nice way to explore and feel the city
Guides, Drivers and Staff
our guide was excellent
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jul 02, 2022

Hi Michael,

Let me start by thanking you for taking the time to write such a detailed review from your trip. I appreciate your kind words and I will pass your comments to the team.

It has been a real pleasure helping you plan your family trip and I am glad that you could finally enjoy it after having to postpone the trip.

The incidents with the transfer from Lisbon to Porto on the first day and the transfer from Lisbon to Lagos were a big mistake by the transport company. We tried to give... read more

Hi Michael,

Let me start by thanking you for taking the time to write such a detailed review from your trip. I appreciate your kind words and I will pass your comments to the team.

It has been a real pleasure helping you plan your family trip and I am glad that you could finally enjoy it after having to postpone the trip.

The incidents with the transfer from Lisbon to Porto on the first day and the transfer from Lisbon to Lagos were a big mistake by the transport company. We tried to give you a solution as quickly as possible so that you could continue your trip as planned but I am very disappointed on how the transfer company handled the error. I apologize again for the inconvenience this has caused your family during your trip.

I am glad that over all you have enjoyed all your visits and that the guides have contributed in one way or another to add value to your trip. I am happy to know that you liked the gastronomic recommendations that your guides and I gave you!

It is good to know that your stay in all the hotels has been as expected and I appreciate your comments about each hotel.

Again, thank you, Michael for taking the time to write such a detailed review of your trip and all your comments about each activity, service or hotel. Warmest regards, Marina

Tour of Southern Portugal
Portugal | Jun 8 - Jun 16, 2022

J
Jody H.
Canada | Reviewed on Jun 21, 2022

My husband and I just went on a 10 day trip to Portugal. Beatriz did an excellent job of helping us plan. She helped us set up an itinerary that suited our interests perfectly. Beatriz was very responsive to any questions both before and during our trip. If she was out-of-touch, she gave me a number to call for assistance. I really can't say enough about what a positive experience this was for us. I loved the attention to details. Here is a short summary of our tours:

*Privately... read more

My husband and I just went on a 10 day trip to Portugal. Beatriz did an excellent job of helping us plan. She helped us set up an itinerary that suited our interests perfectly. Beatriz was very responsive to any questions both before and during our trip. If she was out-of-touch, she gave me a number to call for assistance. I really can't say enough about what a positive experience this was for us. I loved the attention to details. Here is a short summary of our tours:

*Privately Guided Tour of Lisbon-Although we were late due to travel difficulties, our guide Julia was great! She gave us the highlights of Lisbon's key sites as we walked around the city. She was friendly, so positive, and informative. We learned a lot, and knew where we would want to return.

*Private Lisbon Brunch and Petiscos Tour: Our guide Alison walked us to many different cafes, shops, and the Market. We had delicious almonds and honey, delicious soup and cod, espresso and pastries, wine and charcuterie-all while learning about the city. We loved learning from Alison. This was another awesome tour.

*Dinner with Fado-So fun! Our seats were within an arm's length of the Fado singers. We enjoyed a delicious Portuguese dinner, and listened to beautiful, haunting music.

*Evora-Martin was our friendly guide for a walking tour of the historical sites in Evora. We again were delayed due to car trouble, but Martin adapted our tour so we could see the best sites. Such a remarkable place. Especially loved the Chapel of Bones.

*Discover Rural Algarve: Tour to the highest peak in the Algarve. Beautiful sites along the way in a comfortable jeep. Stopped to see and drink from a natural spring. At the top, visited a food truck. On the way back down, stopped at a place that made honey and honey liquor. So delicious!

*Algarve Sunset Experience-An evening experience to see the sunset in St. Vincent Cape. The best part were the stops along the way at the beautiful cliffs/beaches. A delicious glass of wine was served after sunset.

***Morgado Do Quintao-my favorite of all excursions. Lunch made with local products-so delicious -in a gorgeous setting. Picture green grass, a table set under the shade of old trees, a quiet pool right beside you, and food grown on the farm, It was great to meet other guests! The wine was great, too.

Every single excursion was great. I would highly recommend all of them. This was our first time to Europe. I felt so comfortable knowing I could contact Bea with any questions. All of the tour guides were friendly and knowledgeable. I would not hesitate to plan another trip with KimKim. Of course, I would really love if Bea would help me plan every trip. :). Thank you!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Reviewed on Jun 22, 2022

Hi Jody! Thank you SO much for taking the time to write such a detailed review! I'm so glad you enjoyed your time in Portugal as your first time in Europe, hopefully not the last! It's been truly a pleasure to help you plan this trip and I hope our paths will cross again when planning your next adventure. Warmest regards, Bea.

Marina was wonderful and very responsive thro...
Portugal | Jun 7 - Jun 17, 2022

S
Sarah E.
Summerland Key, FL | Reviewed on Jun 20, 2022

Marina was wonderful and very responsive through the entire process. I was a little dissapointed in having to upgrade two hotels used during our stay. However, Marina was quick to help resolve and get us where we needed to be, however the additional expense durning the trip wasn't ideal. I think perhaps discussing more room options and cost differences would be helpful during the reservation process and expectations of hotel quality and location should match the travelers desires. read more

Marina was wonderful and very responsive through the entire process. I was a little dissapointed in having to upgrade two hotels used during our stay. However, Marina was quick to help resolve and get us where we needed to be, however the additional expense durning the trip wasn't ideal. I think perhaps discussing more room options and cost differences would be helpful during the reservation process and expectations of hotel quality and location should match the travelers desires.

Hotel Reviews
Cascade Wellness
Lagos

We absolutely love our experience at Cascade Wellness Resort. It was exactly what we were looking for!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel HM Balanguera
Palma de Mallorca

I was not happy at all with the location of this hotel. It was very far from the beach or any location we would be wanting to visit. It was a big step down from the hotel in Portugal and after a full day of travel we were very disspointed to say the least. We ended up moving to another hotel which was much preferred.

Authenticity & Character
Location
Staff
Staff was very friendly.
Cleanliness & Comfort
We had a top sheet on the bed with no other blanket. It was also very small for two travelers that are not a couple. The pool area seating was soiled and felt dirty.
H10 Duque de Loule
Lisboa
Authenticity & Character
It was a lovely hotel and the breakfast was wonderful.
Location
We could walk everywhere vs having to pay for an Uber.
Staff
Cleanliness & Comfort
Activity Review
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon

Nuno was a wonderful tour guide! We loved this day and we were able to see so much of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jun 23, 2022

Hi Sarah, thank you for taking the time to write a review! It has been a true pleasure helping you plan your mother/daughter trip to Spain and I appreciate your suggestions regarding the hotels, we will include more information about each hotel :) I will be more than happy to help with a future adventure :) Best regards, Marina

This was an excellent trip!
Portugal | Jun 4 - Jun 12, 2022

Robert
Robert J.
Atlanta, GA | Reviewed on Jun 17, 2022

This was an excellent trip from start to finish. James was instrumental in giving us choices for our time in Portugal and easily amended the trip when we added side adventures to the original itinerary.
Hotels were beautiful with friendly staff, comfortable rooms and wonderful morning breakfasts. The restaurants that we chose for each of the three main cities had excellent cuisine, great service and atmosphere. And, of course, first-rate Portuguese wines!
Our guides and drivers on this... read more

This was an excellent trip from start to finish. James was instrumental in giving us choices for our time in Portugal and easily amended the trip when we added side adventures to the original itinerary.
Hotels were beautiful with friendly staff, comfortable rooms and wonderful morning breakfasts. The restaurants that we chose for each of the three main cities had excellent cuisine, great service and atmosphere. And, of course, first-rate Portuguese wines!
Our guides and drivers on this trip were very knowledgable and friendly. Even entertaining! They love showing off their incredible country.
We had a bit of a problem at the end of the trip, but James' team came to the rescue and all was resolved in short order.
All in all, a fantastic trip, well-designed and gave us a great taste of Portugal. We'll have many pleasant memories for years to come.

Hotel Review
H10 Duque de Loule
Lisboa

The azulejos in the lobby were incredibly beautiful and they had a great breakfast for guests. Very friendly staff and a quiet, comfortable room. If you have time, make a reservation to watch the sunset go down from the top floor patio. Great way to end your day.

Staff
Very friendly.
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Reviewed on Jun 18, 2022

Hi Robert & Vicente,
Planning the trip with you (over almost 2 yrs thanks to 'the' situation!) and hosting you for your trip to Portugal was a pleasure! Many thanks for your comments and kind words too. We're all so pleased that you had such a memorable trip and that it all came together just right!
Un abrazo from all the Tailormade Andalucia team!
Best,
James

I highly recommend booking a trip with Tiago!...
Portugal | May 29 - Jun 9, 2022

B
Beth S.
Los Angeles, CA | Reviewed on Jun 13, 2022

I highly recommend booking a trip with Tiago! His love of Portugal (and its history) was apparent from the very beginning. He was extremely knowledgeable and friendly, whether we were in Lisbon, Cascais or Sintra. His logistical skills were next level, ensuring we had enough time to see/experience the things at the top of our list. Admittedly, this was a new way of traveling for our group and not only did he tailor the trip to our interests, but he also succeeded in meeting the needs of each... read more

I highly recommend booking a trip with Tiago! His love of Portugal (and its history) was apparent from the very beginning. He was extremely knowledgeable and friendly, whether we were in Lisbon, Cascais or Sintra. His logistical skills were next level, ensuring we had enough time to see/experience the things at the top of our list. Admittedly, this was a new way of traveling for our group and not only did he tailor the trip to our interests, but he also succeeded in meeting the needs of each of us individually. I am not one for completing reviews, but I (and my group) were so impressed and appreciative of Tiago’s time and expertise, I wanted to take this opportunity to thank him again! Looking forward to our next adventure in Portugal already!

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Hotel Internacional
Porto
Hotel Marina Atlântico
Ponta Delgada, São Miguel
Activity Reviews
Azulejo Tile Workshop
Lisbon
Enjoy Dinner with Live Fado Music
Lisbon
Tour & Tasting at a Port Wine cellar
Porto
Western São Miguel Guided Tour
the Azores
Central São Miguel Guided Tour: Lagoa Fogo, Caldeira Velha, Ribeira Grande & Gorreana
the Azores
São Miguel: Furnas Valley Tour
the Azores
Sample Cozido das Furnas (Furnas stew)
the Azores
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on Jun 13, 2022

Dear Bethani,

Thank you so very much for your words. I must say that the groups spirit and your energy in particular made things very easy!

I am looking forward to seeing you in Alaska soon!!!

Best,

Tiago

PS: We're in touch!! Can you please text me the groundnuts/walnuts joke as I forgot how it ends?

Our Guides were great and they presented oppo...
Portugal | Apr 4 - Apr 13, 2022

S
Sara D.
| Reviewed on Jun 10, 2022

Our Guides were great and they presented opportunities and activities that we wouldn't have gotten on to connect with on our own.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jun 15, 2022

Hi Sara, thank you so much for taking the time to do a review. I am pleased to hear that you enjoyed your trip to Portugal. It was my pleasure to help you plan this trip. Marina :)

The BEST of Portugal - Custom Land Tour
Portugal | May 25 - Jun 8, 2022

Russ
Russ K.
Santa Ana, CA | Reviewed on Jun 10, 2022

We couldn't be more pleased with the KimKim process. They set us up with Marta, a destination specialist for our planned location, Portugal. We gave Marta a general idea of where we wanted to go, for how long, and for what kind of budget. The next day, we had our first draft of an itinerary!! The KimKim app allowed us to comment on each hotel, each tour, etc., so we could pick away at it. In the end, and after only a few rounds, we had the perfect match! Marta stayed in touch with us up to... read more

We couldn't be more pleased with the KimKim process. They set us up with Marta, a destination specialist for our planned location, Portugal. We gave Marta a general idea of where we wanted to go, for how long, and for what kind of budget. The next day, we had our first draft of an itinerary!! The KimKim app allowed us to comment on each hotel, each tour, etc., so we could pick away at it. In the end, and after only a few rounds, we had the perfect match! Marta stayed in touch with us up to trip time, and even on WhatsApp during the trip. We had a couple of areas where we needed help, including setting up a Covid test on exit, and she was right there to help every step of the way. 5 stars is not enough!! Thank you, Marta!

Hotel Reviews
Premium Porto Downtown
Porto

Really nice, clean hotel, in a great location, within walking distance of most iconic sights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Oslo Coimbra
Coimbra

Super helpful staff. Small room, but not a problem for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lisboa Prata Boutique Hotel
Lisboa

Great location! Clean! Decent size room...small by American standards, though. Great staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora

Very cool suites hotel. Tons of room! Location is great once there, but hard to get to by car.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Agua Hotels Vila Branca
Lagos

Very roomy apartment hotel. Tons of room! Location was pretty good. 20 min walk into old town center. Staff was nice, but not overly helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Star Inn Lisbon Aeroporto
Lisboa

Great airport hotel. We stayed here the night before our flight out, and it was an easy 5 minute walk from the hotel to the terminal!

Authenticity & Character
Location
Walking distance from Terminal!
Staff
Cleanliness & Comfort
Activity Reviews
Get to know Porto by E-bike
Porto

Great way to see Porto! And more of Porto than on a walking tour. Our guide was amazing, and followed up with her suggestions on where to eat!

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

This is a must do while in Porto. Small van experience with 8 other great people from all over the world. Our guide was friendly and knowledgable, and it was a perfect day of wine tasting and seeing the Douro Valley!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Óbidos
Portugal

This was fine, but our driver didn't speak english, so there was no conversation. Which is totally okay, but it just turned out to be a taxi ride, basically.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Foodie Experience
Porto

We love to do food tours when we arrive into a city. This one was great. We had two guides, both knowledgable about the food and the city! We were a group of 8 and it was very comfortable. We loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Lisbon Guided Tour
Lisbon

Turned out, we were the only ones on this tour! So it was essentially a privately guided tour. Perfect for us. We saw many parts of the city, and learned much of the history of Lisbon. Highly recommended tour!

Quality of Experience
Guides, Drivers and Staff
Evening of Fado
Lisbon

Great night! Food good. Service good. Entertainment good. What else could you ask for!

Quality of Experience
Food
Guides, Drivers and Staff
Group Excursion to Sintra, Cascais & Estoril
Lisbon

Had a tough time with this one. It was pouring rain in the morning, which didn't help, but regardless of the rain, the crowds and waiting lines at Sintra were ridiculous. We spent over 2 hours basically standing, moving 3-6 feet, standing again, etc. I would NOT recommend Sintra at all. On the contrary, I loved the rest of the tour. Cascais is an amazing place, and would have like to have spent much more time there. Lastly, the guide and bus driver were not aware that they needed to return us to our hotels, and basically left several travelers stranded, needing to Uber back to our hotels. Bad communication.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Alentejo -Jeep Safari through a Cork Fork & Visit to a Olive Oil Estate
Portugal

Our guide, Joanna, was great! Fun, bubbly, smart, and a great 4x4 driver! We loved this experience, primarily because of her!

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

Loved this place! Family run and a beautiful location. Met some wonderful people from all over the world, and enjoyed a lovely lunch and wine outside.

Quality of Experience
Food
Guides, Drivers and Staff
Catamaran Sailing Cruise to Benagil & Carvoeiro
Portugal

My only comment on this one is that it wasn't long enough! I loved it. Great crew, great boat and beautiful scenery! I could have spent an entire day doing this!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Jun 13, 2022

Hi Russ, thank you for your kind words and wonderful insight into the trip that we planned for your visit to Portugal. I am more than happy to see you enjoyed it and that you had fun throughout the whole journey. We are thrilled that you chose us and I hope our paths will cross again when planning your next adventure.

Portugal!
Portugal | May 28 - Jun 3, 2022

Ella
Ella D.
Bethpage, NY | Reviewed on Jun 06, 2022

We had a great time in Portugal! Marta was fantastic in helping us plan everything and was extremely responsive throughout our entire trip. The hotels she chose for us were in perfect locations in Lisbon and Lagos. The tours she booked were also great! We really enjoyed the walking tour of Lisbon with our guide Baptise and tuktuk tour with Claudio. In Lagos, the tour of Sagres was beautiful and highly recommended. I definitely will use this service for my next trips.

Thanks! read more

We had a great time in Portugal! Marta was fantastic in helping us plan everything and was extremely responsive throughout our entire trip. The hotels she chose for us were in perfect locations in Lisbon and Lagos. The tours she booked were also great! We really enjoyed the walking tour of Lisbon with our guide Baptise and tuktuk tour with Claudio. In Lagos, the tour of Sagres was beautiful and highly recommended. I definitely will use this service for my next trips.

Thanks!

Hotel Reviews
Casual Belle Epoque Lisboa
Lisbon

Great hotel in a perfect location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carvi Beach Hotel
Lagos

Can’t beat this location! Minutes walk from one of the nicest beaches in Lagos!

Activity Reviews
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon by Tuk-Tuk
Portugal

Great tour to see harder to walk parts of Lisbon!

Quality of Experience
Guides, Drivers and Staff
Claudio was great!
Transport
Group Excursion to Sintra, Cascais & Estoril
Lisbon

Kind of a let down, for 2 reasons: the weather which is obviously no one’s fault but the tour guide herself was not good! Not a pleasant experience being with her for over 9 hours. Also this tour isn’t a small group, it is a huge tour bus

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Reviewed on Jun 06, 2022

Ella and Lieza, thank you so much for taking the time to do a review. I am pleased to hear that you enjoyed your vacation in Portugal. It was my pleasure to help you plan this trip. Marta :)

Portugal Excursion
Portugal | May 27 - Jun 3, 2022

J
John T.
Cary, NC | Reviewed on Jun 06, 2022

Every facet of the trip was organized and executed in the most professional manner possible. Most importantly we loved the agenda, tours, and tour-guides. We will absolutely be using KimKim again.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on Jun 06, 2022

Hi John, thank you so much for taking the time to write your trip review! It has been a true pleasure helping you plan your trip and I'm so glad you enjoyed every part of it :) Warmest and sincerest regards, Marina

We had an amazing time in Portugal and Spain....
Portugal | Apr 18 - May 25, 2022

Ramon
Ramon T.
Thornton, CO | Reviewed on Jun 01, 2022

We had an amazing time in Portugal and Spain. Patricia booked great tours, good hotels, and covered pretty much all our requests. We traveled for 38 days and her app to keep us informed and on track worked very well. Communication was constant throughout the trip. Will definitely use her again for our next Spain trip

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Reviewed on Jun 20, 2022

Hello Ramon
Thank you for your kind words and your review. I had a blast helping you arrange your 40 days adventure in Portugal and in Spain!
And I can't wait to work with you again to help you plan a northern trip to Spain this time ;)
Best,
Patricia

Unforgettable Experience
Portugal | Apr 18 - May 25, 2022

Amalia
Amalia T.
Thornton, CO | Reviewed on Jun 01, 2022

Patricia orchestrated the most amazing 10-week journey through Portugal and Spain for us. She was professional, responsive, creative and, most importantly, a wonderful listener.
From cultural private tours and wine tastings, to picnics in vineyards, to hot air balloon adventures, this was an experience we will never forget.
We highly recommend Patricia!

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Reviewed on Jun 20, 2022

Hello Amalia,
Thank you for your kind words and your review. I had a blast helping you arrange your 1 month adventure in Portugal and in Spain!
Our aim is to create lifetime memories, and I believe you will always remember this trip!
Thanks again.
Best,
Patricia

Excellent planning and guidance
Portugal | May 16 - May 24, 2022

L
Linda R.
Marblehead, MA | Reviewed on May 28, 2022

We had a fabulous trip to Portugal and were extremely grateful for the knowledge, organization, and attention of our local specialist, Tiago. I could not have organized or managed this trip with out your advice and help. Thank you so much! We thoroughly enjoyed all the places we visited We loved walking the streets of Lisbon, exploring the countryside out by Evora (and the Casa Do Governador was a fabulous recommendation!). Even with the difficulties we encountered along the way, the... read more

We had a fabulous trip to Portugal and were extremely grateful for the knowledge, organization, and attention of our local specialist, Tiago. I could not have organized or managed this trip with out your advice and help. Thank you so much! We thoroughly enjoyed all the places we visited We loved walking the streets of Lisbon, exploring the countryside out by Evora (and the Casa Do Governador was a fabulous recommendation!). Even with the difficulties we encountered along the way, the addressing of which Tiago provided invaluable support, we were charmed by the southern coast and had great fun surfing -- even in the wind and cold! Also, your restaurant recommendations were excellent. I was initially pursuing those that I had researched myself, but once I tried one of yours, I realized that that was the way to go. Thank you for everything, Tiago, and we hope to visit Portugal again soon.

Hotel Reviews
Casa do Governador
Evora

This is an extraordinary hotel! I wish only that we had spent more than one night here.

Tips for future travelers

Make it more than one night!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmar Spa & Beach Resort
Lagos

This is a good hotel that perhaps comes more fully into its own during the high season. It seemed somewhat chaotic and understaffed, which may have been a result of coming back from Covid. Also, the pools outside are not heated so it's not pleasant for swimming if it's cool outside. The indoor pool isn't especially nice (though probably good for small children), so that's not a great option. Much was closed in the hotel while we were there also, which may have been due to it's not being high season. Our room with the sea view was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

Excellent airport hotel. Had everything a traveller needs and extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Reviewed on May 28, 2022

Dear Linda,

Thank you very much for your feedback, I truly appreciate it!

The fact that you are easy-going and interested people contributed a lot to the outcome of your trip.

I left you a couple of messages on Whatsapp so we remain in touch!!

Please extend my regards to your family as, although briefly, I really enjoyed getting to know them!

Best Regards,

Tiago

I actually sent you a message on

Our culinary and wine tour of Portugal was ex...
Portugal | May 14 - May 25, 2022

Tyler
Tyler H.
Hawthorne, CA | Reviewed on May 28, 2022

Our culinary and wine tour of Portugal was excellent! Our specialist was always available for communications and everything went very smoothly. This was our second trip with Kimkim and they go above and beyond. It won't be our last! read more

Our culinary and wine tour of Portugal was excellent! Our specialist was always available for communications and everything went very smoothly. This was our second trip with Kimkim and they go above and beyond. It won't be our last!

Hotel Reviews
Dear Lisbon - Palace Chiado Suites
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Duque de Loule
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Porto Cooking Class
Porto

This was one of our favourite experiences. Vitor and Andre were great and we had a blast!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Experience in the Douro Valley & River Cruise
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class
Douro Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening of Fado
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rural Gastronomy Experience
Portugal

The location was nice, but it was 100km from our hotel. The food was minimal and we didn't eat with the local family. Dialogue with them was also minimal. This is one I would have skipped.

Quality of Experience
Food
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Boat Sunset Sailing Cruise
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip to Benagil Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Reviewed on May 30, 2022

Hi Tyler, thank you so much for taking the time to write this review! It has been a true pleasure helping you plan your trip and I'm so glad you enjoyed every part of it, it is what our team always strives for :) Warmest and sincerest regards, Marina

A Whirlwind of Portugal 12 days
Portugal | May 5 - May 16, 2022

Maryann
Maryann S.
North Ridgeville, OH | Reviewed on May 23, 2022

The tours, guides, chefs and places were beyond amazing!

Local specialist: Sam Lister
Sam
Sam Lister
Local specialist in Sevilla, Spain | Reviewed on May 24, 2022

Muito obrigado!