Kimkim Trip Reviews for British Columbia

4.7
Based on 5 ratings
Read 5 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Good communication and when we had to make ch...
British Columbia | Sep 5 - Sep 12, 2022

J
Jose R.
Bloomingdale, FL | Reviewed on Sep 20, 2022

Good communication and when we had to make changes due to forest fires the team came thru!! read more

Good communication and when we had to make changes due to forest fires the team came thru!!

Hotel Reviews
Irwin's Mountain Inn
Banff
Authenticity & Character
Old hotel
Location
Staff
Cleanliness & Comfort
Applause Hotel by CLIQUE
Calgary

Nice room and food was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stoneridge Mountain Resort
Canmore

Room was nice, pool was not heated but overall workd out well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marie-Christine Desjardins
Marie-Christine
Marie-Christine Desjardins
Local specialist in Mont-Tremblant | Reviewed on Sep 20, 2022

Thank you for your review Jose! It was a pleasure helping you organizing this trip and I am glad that you enjoyed it even with the wildfires events.

Canadian Rockies Road trip (Banff & Jasper)
British Columbia | Aug 1 - Aug 7, 2022

V
Virender V.
United Kingdom | Reviewed on Aug 15, 2022

Overall our Rockies Road trip (Banff & Jasper) was a wonderful and unforgettable experience. Our specialist Marie-Christine quickly understood what we wanted and tailored a trip plan to suit our needs, including booking hotels, rental car and the Banff Gondola ride (which was amazing!) .
The drive from Banff to Jasper and back was exhilarating. Even though we only stayed overnight at Jasper It was worth doing - the views of the Rockies on the drive were fantastic and we stopped off at... read more

Overall our Rockies Road trip (Banff & Jasper) was a wonderful and unforgettable experience. Our specialist Marie-Christine quickly understood what we wanted and tailored a trip plan to suit our needs, including booking hotels, rental car and the Banff Gondola ride (which was amazing!) .
The drive from Banff to Jasper and back was exhilarating. Even though we only stayed overnight at Jasper It was worth doing - the views of the Rockies on the drive were fantastic and we stopped off at several places en-route to see the sights such as Maligne Canyon, Athabasca and Sunwapta Falls and lake Peyto.
On the negative side, picking up the Budget rental car was not smooth Their rep (whose English was not good) said no cars were available for 1-2hours and actively tried to encourage us to try the other rental companies! Also I am glad we got a Parks Pass online for the duration of our stay on advice from a friend rather than buy as you go as suggested by M-C. It is cheaper and saved us having to queue at the highway checkpoints. Also it was not pointed out that you have to book online for a Lake Louise Excursion to get a slot for the park & ride. LL is so busy that we missed a morning slot while doing this process and, unfortunately , the day turned out to a damper in more ways than one as we were caught and utterly soaked by full a Rockies thunderstorm :( . Apart from this we were lucky with the weather.
We have returned with wonderful memories. If you are thinking about doing this - do it!

Hotel Reviews
Coast Canmore Hotel & Conference Centre
Canmore

Helpful staff. We enjoyed our stay there as a base into Banff (only about 30km away)

Authenticity & Character
Location
Easy access to H=highway to Banff
Staff
Prompt response for more coffee and tea
Cleanliness & Comfort
Layout of room.
Jasper Inn & Suites
Jasper

Beautiful Swiss style Inn Hotel.

Authenticity & Character
Our split level suite!
Location
View of the peaks from our bedroom window in the morning - breath-taking!
Staff
Friendly and attentive waitresses at the Inn's diner
Cleanliness & Comfort
The suite was presented to a high standard!
Applause Hotel by CLIQUE
Calgary

Good place to crash overnight. Well designed rooms.

Authenticity & Character
Location
Close to airport with free shuttle service
Staff
Man at reception (Shehzad) was polite and extremely helpful.
Cleanliness & Comfort
The shower head!
Activity Reviews
Explore around Banff
Canada

Banff is obviously the main tourist hub town. On our first day we did not find the rep at the Visitor Information Centre helpful - he was more interested in selling us multi-day bus passes which was irrelevant since we had a car. Anyway we figured it out ourselves by the second day.

Quality of Experience
Guides, Drivers and Staff
See comment above on Visitor Information Centre
Transport
Availability of parking space (except Lake Louise).
Take the Banff Gondola to Sulphur Mountain
Canada

Super way of seeing Banff, Bow River Valley and the surrounding peakis.

Quality of Experience
The whole shooting match!
Guides, Drivers and Staff
Staff are helpful and efficient.
Transport
Plenty of parking space next to Gondola station.
Local specialist: Marie-Christine Desjardins
Marie-Christine
Marie-Christine Desjardins
Local specialist in Mont-Tremblant | Reviewed on Aug 23, 2022

Thank you Virender for your review - I am so glad that you had a wonderful trip in the Rockies!
Thank you as well for your feedback, it is very helpful. I'm sorry that you had a negative experience with the car rental company, we'll follow up with them. As for the Parks Canada Passes, we've never had any issue before in terms of waiting time at the gates, but it's good that your friend recommended to buy the Discovery Pass ahead of time! In regards to access Lake Louise, finding a parking... read more

Thank you Virender for your review - I am so glad that you had a wonderful trip in the Rockies!
Thank you as well for your feedback, it is very helpful. I'm sorry that you had a negative experience with the car rental company, we'll follow up with them. As for the Parks Canada Passes, we've never had any issue before in terms of waiting time at the gates, but it's good that your friend recommended to buy the Discovery Pass ahead of time! In regards to access Lake Louise, finding a parking spot can be challenging in any season, so we'll definitely share this information moving forward.
Do not hesitate to reach out again for any future requests. :)
Take care!

Great City/Outdoor Adventure
British Columbia | Jul 26 - Aug 2, 2022

D
Desiree K.
Bakersfield, CA | Reviewed on Aug 06, 2022

Carl did a great job of balancing out city sightseeing opportunities with outdoor adventures around Vancouver. The best part was trying out things like cycling around the sea wall and city, something I wouldn’t normally think about doing. The accommodations were in fantastic locations. I appreciate the thoughtfulness into my itinerary since it was so last minute.
I will definitely use this company again. Thank you! read more

Carl did a great job of balancing out city sightseeing opportunities with outdoor adventures around Vancouver. The best part was trying out things like cycling around the sea wall and city, something I wouldn’t normally think about doing. The accommodations were in fantastic locations. I appreciate the thoughtfulness into my itinerary since it was so last minute.
I will definitely use this company again. Thank you!

Hotel Reviews
Sunset Inn and Suites
Vancouver

The location was close to so many places like the ferry to Granville or Kipsilano and the beach. They did a great job letting guests know about the fireworks shows and other activities going on around the area. The staff were so nice. The bag to go option for breakfast is nice, but having a hot breakfast was a wait.

Authenticity & Character
Location
Staff
Every staff member I encountered were helpful and nice with a greeting.
Cleanliness & Comfort
Embassy Inn
Victoria

The hotel was close to downtown Victoria, and I block from the harbor. It was a good location to everything. The breakfast buffet was good since it lasted until 10:30 and there was plenty of room for sitting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Capilano Suspension Bridge Park
Vancouver

The bridge was busy, but the walk after the bridge was quiet and worth the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a free courtesy bus from Vancouver to the Bridge.
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Reviewed on Aug 09, 2022

Hi Desiree,
So happy that you enjoyed your vacation.
Thank you for your review and let us know it will be a pleasure anytime :)

Merci

Well organized and Taylor rd to our needs
British Columbia | Jun 12 - Jun 22, 2022

John
John R.
Wilson, NC | Reviewed on Jun 23, 2022

All of the trip was well organized and was Taylor’s to exactly want we wanted. Most of the hotels selected were great. All do the activities were spaced out well to give us flexibility to do things once we arrived. This was our first time using Kim Kim and we look forward to using them again! read more

All of the trip was well organized and was Taylor’s to exactly want we wanted. Most of the hotels selected were great. All do the activities were spaced out well to give us flexibility to do things once we arrived. This was our first time using Kim Kim and we look forward to using them again!

Hotel Reviews
Sunset Inn and Suites
Vancouver

The bedroom in the suite we had was tiny! It had a king sized bed but we barely had room to walk around it. We had to move our suitcases out of our way each time we needed to move. Would have rather had a queen bed if meant we had more space. The living room and kitchen were nice. Breakfast was included but had to be ordered ahead of time

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was clean but space of the bedroom was a major draw back l. It also had a window AC unit with ductwork duck taped to the window and wasn’t very secure. Bedroom had window unit behind the curtain so it blew cold air into the curtain the whole time. Room was visible to other buildings so we had to keep it closed for privacy making the AC unit useless. Fortunately our time of year didn’t require much AC and we were still comfortable
Moose Hotel and Suites
Banff

This hotel was amazing!!! The amenities were great! We enjoyed the rooftop hit pools and room service for breakfast was very convenient! The suite was spacious and the bathroom was really nice! We can’t wait to come back here.

Tips for future travelers

Use the included local transit bus pass. Parking is difficult and it was so nice to have convenient mass transit that was free to us as guests.

Authenticity & Character
Fireplace in the suite amazing balcony views
Location
It was right downtown we could walk to most Places
Staff
Very friendly and helpful. I lost my camera on the bus and they helped me track it down.
Cleanliness & Comfort
Activity Reviews
Capilano Suspension Bridge Park
Vancouver
Quality of Experience
Guides, Drivers and Staff
Transport
Explore around Banff
Banff
Quality of Experience
Guides, Drivers and Staff
Gondola operates greeted us and asked were we were from. Very friendly
Transport
We had our own gondola. We also were able to go early due to it not being busy so we got more time at the top.
Columbia Icefield Excursion
Canada

A very unique experience one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Friendly and engaging drivers answered all our questions
Transport
Really fun to ride the monster truck bus!
Maligne Lake Cruise
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maude Pepin

Marie Christine was super to deal with. She responded quickly to any questions I asked!
British Columbia | May 26 - Jun 1, 2022

S
Sue P.
Canada | Reviewed on Jun 08, 2022

Marie Christine was super to deal with. She was attentive and listened to my requests for destinations. All of our accommodations exceeded our expectations.

The only disappointment was the itinerary said breakfasts were included, when in fact most of our accommodations did not (there is a discrepancy from the itinerary and the information about the hotels.). If I had noticed this at the beginning of the trip, I may not have taken advantage of the KimKim service as pricing was now... read more

Marie Christine was super to deal with. She was attentive and listened to my requests for destinations. All of our accommodations exceeded our expectations.

The only disappointment was the itinerary said breakfasts were included, when in fact most of our accommodations did not (there is a discrepancy from the itinerary and the information about the hotels.). If I had noticed this at the beginning of the trip, I may not have taken advantage of the KimKim service as pricing was now higher than what I had expected.

Hotel Reviews
Best Western Plus Merritt Hotel
Merritt

Convenient, clean and friendly hotel. Nice to have a great selection for the breakfast which was included.

Authenticity & Character
Large room, great shower!
Location
Convenient to the highway
Staff
Friendly front desk staff
Cleanliness & Comfort
Rooms were spotless
Kelowna Bed and Breakfast
Kelowna

Fantastic place and friendly hosts.

Tips for future travelers

Book it before you miss the opportunity to stay here!

Authenticity & Character
Spacious room with private patio!
Location
We could easily walk to downtown Kelowna. Beautiful neighbourhood
Staff
Made sure we knew where everything was located and made us feel at home.
Cleanliness & Comfort
Spotless!
Fairmont Banff Springs
Banff

This is a unique hotel and the rooms are much smaller than newer hotels. We stayed here because of the history of the hotel.

Tips for future travelers

The rooms are very small - we went for the ambiance of the building and the grounds.

Authenticity & Character
The history of this hotel is amazing.
Location
Bus stop outside the hotel can be used for free to take you into town. Otherwise it is a 15 minute walk.
Staff
Extremely friendly and went out of their way to make us feel comfortable
Cleanliness & Comfort
Spotless!
Blackstone Mountain Lodge
Canmore

Lovely hotel with spacious rooms. Each room has a complete kitchen!

Authenticity & Character
Large rooms and full kitchen
Location
Close to downtown, great coffee shops and a nice walking trail along the river.
Staff
Everyone was super friendly!
Cleanliness & Comfort
Spotless!
Activity Reviews
Arrive in Kelowna
Kelowna

We arranged a last minute wine tour with Gerry of Wine Boss Tours. He graciously waited while we met him at his first pick up. The tour was fun and Gerry provided great insight into the wineries we visited.

Quality of Experience
Guides, Drivers and Staff
Gerry was extremely knowledgeable and entertaining!
Transport
Clean van and water was provided for us!
Banff to Lake Louise
Banff

Banff is a beautiful town but busy with tourists. We enjoyed the delightful coffee shop and went there twice for the fresh breakfast sandwiches made with their “made on the premises” bread. They were delicious and so was the coffee!

Quality of Experience
Local specialist: Marie-Christine Desjardins
Marie-Christine
Marie-Christine Desjardins
Local specialist in Mont-Tremblant | Reviewed on Jun 08, 2022

Thank you so much for your review, Sue. It was a pleasure organizing your trip - it took me back a few years ago when I did the almost same itinerary! As for the breakfasts, I understand it was disapointing. It was raised to kimkim support and we are all working on a solution so it does not happen again. I am so glad you enjoyed your trip and do not hesitate to reach out if you are planning another roadtrip, maybe Eastern Canada this time? :) Take care!