Kimkim Trip Reviews
Our family trip to Colombia was amazing thank...
Colombia
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Dec 28 - Jan 7, 2023
Our family trip to Colombia was amazing thanks to Margoth, Felipe and all team of Aracanto. Our guides - Nicole, Omar, Alba and Aura were great - knowledgeable and supportive all the time. All places that we visited - Bogota, Pereira, Salento, Cocora valley, Medellin and Cartagena were each very interesting and unforgettable. If someone is planning a trip to Colombia I can assure you that Aracanto will make your journey safe, promising and amazing ! read more
Sherif is incredible. His knowledge of the co...
Egypt
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Dec 27 - Jan 8, 2023
Sherif is incredible. His knowledge of the country, responsiveness and dedication to quality service is unparalleled. read more
Unique Vacation Planning Platform
Spain
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Dec 18 - Dec 28, 2022
The platform KimKim provided was to me very useful and effective in putting together a personalised trip plan to a destination which I did not do much research into beforehand. It allowed me to choose the exact elements of what we wanted to see and do, and not just take an entire pre-determined package; but saved me the trouble of communication with tens of tour companies, hotels and transport and ticketing services. I just paid one single bill for it all, and though I did not do an... read more
Recommending KimKim
Finland
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Jan 2 - Jan 7, 2023
Wonderful trip. Amazing organization. Friendly service. Aurelie from KimKim was a great contact who helped us throughout. Thank you! read more
One of a kind excellent trip to Thailand.
Thailand
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Dec 27 - Jan 8, 2023
The planning of the trip with Ashley was superb and very easy. Ashley was responsive to all of our questions. Our local guides (Lee in Chiang Mai/Chiang Rai area) and Tar (in and around Bangkok) were excellent. The guides were very knowledgeable of Thai history and very solicitous to our needs. They reacted well to slight changes we made in our itineraries (less shopping and more museum/sites). The boat ride on the Mekong River at the Golden Triangle, Thai Cooking Class in Bangkok, and... read more
Archer's Trip to New Zealand Dec 16, 2022 - Jan 1, 2023 (from Miami, FL)
New Zealand
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Dec 18 - Jan 1, 2023
Trip was fabulous. We so enjoyed the natural and cultural beauty of the country, both the North and South Island. The drivers, guides and activities made the trip so enriching and comprehensive.
All hotels were excellent. We slept so well with comfortable and top rate beds and accommodations, and we had great views in all the important places, with spectacular views of Mt. Cook and also Auckland and Queenstown. We enjoyed all activities, particularly the range of activities. ... read more
The only excursion we would not recommend is ...
Costa Rica
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Dec 31 - Jan 8, 2023
The only excursion we would not recommend is the kayak and snorkel tour in Manuel Antonio. The guide was horrible and the snorkeling was a total joke. I’ve never seen such dead coral. Apart from that everything else was fabulous!
An amazing experience from beginning to end. ...
Ireland
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Dec 31 - Jan 8, 2023
An amazing experience from beginning to end. Rachel put together a perfect itinerary adapted to our needs in a very short period of time. read more
We had a wonderful experience on our 8 day road trip in Morocco
Morocco
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Dec 26 - Jan 3, 2023
We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and... read more
Hi Shridhar,
Thank you so much for taking the time to share with us your lovely experience in Morocco. I am very glad that you ended took home great memories and stories to share with your family and friends. It was a pleasure to be part of your nice experience.
Best,
Mohamed
AMAZING Golden Triangle, Ranthambore and Varanasi Trip
India
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Dec 16 - Dec 30, 2022
Overall FANTASTIC trip!
Jay and the Bespoke Team exceeded our expectations from the moment we landed in India. Simply magical from start to finish and one of the best/if not the best trip we have ever been on!
I am of Indian origin and have traveled several times to Southern India. This was our first trip to the North and my husband/daughter's first trip to India. Jay helped us plan a trip to the Golden Triangle (New Delhi, Agra, Jaipur) + Varanasi and Ranthambore. He was very easy to... read more
Extremely professional coordination and guide...
Mexico
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Dec 27 - Jan 6, 2023
Extremely professional coordination and guides. We had a wonderful time. We felt safe and impressed by the degree of timeliness and punctuality of all the folks who tended to our needs. read more
Amazing experience. Highly recommendable!
India
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Dec 31 - Jan 7, 2023
I've contacted Active India through Kimkim and I must say that I've really enjoyed my experience!
As a start, and to make the communication easy during the trip, I was added to a WhatsApp group with Ravi and the Active India emergency number and I gave consistent feedback and requested to book for optional trips. The response to my queries were really quick.
Active India are really attentive and I felt like they were looking after me during the trip. They've got the details from my... read more
Morocco in 10 days
Morocco
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Dec 28 - Jan 7, 2023
3 mountain ranges, 5 Imperial cities, fresh oranges so sweet and right off the tree. Road side Barbecue skewers with Moroccan salad was the best meal of the trip. Fresh seafood in Tangier with a view of the ocean. Changes in schedule without issues. Wonderful warm people along the way with a driver who cared for us as if we were family. Each night stay was in a unique place with very comfortable beds.
I would change the Marakesh hotel to somewhere without a disco until 2:30 am, and ... read more
Our family of 5 (including 3 sons ages 19, 17...
Australia
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Dec 18 - Jan 1, 2023
Our family of 5 (including 3 sons ages 19, 17, and 13) had a fabulous Australian vacation over Christmas and New Years! Liz was instrumental in the planning, ensuring that we got to see all of the sights, but not over-scheduled. Highlights included: watching evening migration of penguins on Philip Island in Melbourne, visiting Bruny Island and MONA in Tasmania, snorkeling the Great Barrier Reef in Port Douglas, and the Bridge Climb in Sydney. The trip culminated with taking in the fireworks... read more
Hi Jennifer, thanks so so much for the wonderful review. AND for sending the pictures I looked at each one of them and enjoyed seeing the smiling faces!! You all did great taking pictures of the animals ! I loved the one of the tassie devil and the Koala and the great ones also of Sydney in New Years and the dolphin jumping in the air !! Great pics for a memory book! I would be absolutely delighted to work with you again to discover more of Australia or even adventure into New Zealand!
Thanks again !
Liz
Morocco Trip
Morocco
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Dec 25 - Jan 3, 2023
My review
Overall trip was well organized.
Tangier- Airport pick up was prompt and easy. When we arrived at the hotel, rooms were not ready. We were taken to a local restaurant by walk after a long flight where they were not ready to accommodate 20+ guests all vegetarians. Food was not sufficient for everyone. We were super tired after long flights, not having time to unwind before trip to Asilah. Hotel was suboptimal. Floor tiles swollen with wetness, door frame chipping due to... read more
Don't Worry, Be Happy
Morocco
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Dec 29 - Jan 7, 2023
Many thanks to Mohammed and Said at kimkim for their assistance with our trip to Morocco! We had an amazing, stress free experience working with them. Communication via text or email was easy with a near immediate response to any question or request. Our driver, Ilyace was outstanding from the second we met him, greeting us each by name without an introduction and then treating us to an incredibly fun and completely safe journey through his beautiful country. I would definitely work with these guys again and highly recommend them to anyone who is planning to visit Morocco.
Fantastic trip
Morocco
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Dec 29 - Jan 7, 2023
Fantastic trip.
The guide in Chef chaouen une was a bit « insistant » to bring us to his friend the carpet salesman and we felt pretty sure he was getting a return on the sales!
Otherwise, our driver Tarik was very nice and helpful!
Quick to solve problems!
Cambodia
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Dec 27 - Jan 7, 2023
I had a big issue this trip that could have ruined my whole holiday. But Dat offered me comfort, support and was able to solve it in the fastest way possible insuring that I had a great trip. Thank you to the whole Kim Kim trip for the great care! read more
Dear Razane,
Thank you so much for such a great review! It is our great pleasure to assist you on this trip. We are so happy to hear that you have had a great vacation in Vietnam and Cambodia. I hope to see you again on your next holiday in South-East Asia.
Wish you all the best and hope to welcome you again in the future!
Dat
Discovering Vietnam and Cambodia wasn’t on th...
Cambodia
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Dec 27 - Jan 7, 2023
Discovering Vietnam and Cambodia wasn’t on the top of my priority list, however when my sister suggested it I went with it. Dat our travel advisor put together a beautiful itinerary for us to discover Vietnam (Saigon, Hoi An) and Cambodia (Siem Reap, Pnom Pen - excuse the spelling) in a way where you get a taste of everything like a tasting menu at a Michelin star restaurant. In the preparation for the trip he was extremely helpful in explaining what each activity brought to the trip and... read more
Dear Sara and Karine,
Thank you so much for your kind review! We are so happy to hear that you have enjoyed your trip. It was a great pleasure for me and our team to host you on this holiday. Thank you so much for choosing us for this trip to Vietnam and Cambodia! I hope to see you on your next vacation to Southeast Asia in the future.
Wish you have a great day!
Dat
Fantastic trip to beautiful Morocco!
Morocco
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Dec 26 - Jan 2, 2023
We're fairly experienced travelers but didn't feel entirely confident planning a family trip to Morocco ourselves, so we found kimkim online and and hired them. The reviews were great but it still felt like a bit of a risk since we didn't know anyone who'd used them. What a great decision it turned out to be! Our week-long trip was perfect -- from the beautiful drives to the historic hotels (riads) to the guides in the cities. From the first phone call, all the way through, the team at kimkim... read more
Hi Margaret,
Thank you so much for leaving such amazing, and motivating feedback, it's highly appreciated!
I would like to say that it has been my great honor to be in touch with you since the first day and craft this great trip for you! I'm also pleased that the overall experience was positive and that you enjoyed every single included location. All our team members will be more than pleased to read your honest review.
I wish you all the best and success and looking forward to having you again in our country
Warm regards,
Ali
Amazing trip
Iceland
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Jan 2 - Jan 7, 2023
We had our first trip with Kim Kim to Iceland and Emanuela Grieco was our travel designer.
By providing her our must and nice to see, she was able to coordinate a trip itinerary that ensure we maximize our time in the country and we were able to do and see all we wanted. Her experience and recommendations were exactly what we were looking for. She was very attentive and responsive before and during the trip.
The hotel selection was comfortable and with a great location to walk around... read more
My dear Ana,
thank you for your beautiful review, just a day after you came back from your trip!
Starting the new year with happy travelers is wonderful. Your happiness is mine and I truly appreciate your kind words.
Hoping to have you back here again, one day.
All the best to all of you,
Emanuela
Excellent Way to Customize Just For Us - Trip of a Lifetime
Costa Rica
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Sep 9 - Sep 19, 2022
We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right.
The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time. read more
Amazing France (Alsace and Paris) 16th Mother / Daughter dream vacation by Clément!
France
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Dec 27 - Jan 4, 2023
We really couldn’t have asked for anything more with the Exceptional and Perfect trip Clément and his team put together for us! Each and every tour was amazing and ALL of our guides were the absolute perfect hosts, historians, photographers and all felt like Friends in the end!
We really had the most memorable trip and the detail of our itinerary was incredible!!! Thank you Clément, High Point Holidays and Kimkim.com for making our mother/daughter 16th Birthday celebration the dream of... read more
Good resource to use when planning your trip
Costa Rica
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Dec 17 - Dec 28, 2022
- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel... read more
5 stars for Kimkim and Samir
Jordan
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Dec 29 - Dec 31, 2022
Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily. read more
Hi Caitlin , Was my pleasure really to host you . so happy that you have enjoyed your trip, and ceratinly wish to see you again in Jordan.
Be well and safe.
Samir
This was a great trip that ran very smoothly!...
Costa Rica
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Dec 31 - Jan 6, 2023
This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were... read more
Mexico Road Trip
Mexico
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Dec 21 - Jan 5, 2023
This was a great trip filled with very positive and unforgettable experiences. Everything worked out as planned. The itinerary we had was excellent and the gastronomic, geographic, archaeological, and artisanal tours were excellent. The hotels were great with a couple of exceptions. They were all centrally located and we could easily move about on our own and explore the places not included in the formal itinerary. All the guides were knowledgeable and spoke english as promised. The drivers... read more
Colonial Mexico for Family of Four USA
Mexico
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Dec 13 - Dec 25, 2022
From beginning to end, a big shout out to Natalia and Ximena! Natalia tailor-planned our trip to our interests and it was a pleasure working with her enthusiastic personality. Our family was looking for an authentic experience for our trip of Colonial Mexico. From the diverse activities to the beautiful accommodations, they exceeded our expectations. We will never forget hiking the volcano Popocatepetl, visiting archaeological sites, and seeing the vibrant colors of the colonial towns. ... read more
Our Morocco trip made it to the top three fam...
Morocco
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Dec 24 - Jan 2, 2023
Our Morocco trip made it to the top three family trips. Amazing!!!
The majority of the planning/foot work was done by Louis and Yassine for us.
I oversaw the hotel choices because it mattered we slept in memorable, comfortable and quiet roads and hotels. They delivered above our expectations 98% of the time. We were very pleased. I am confident to recommend that their word/promise held true. Thank you Louis and Yassine.
The person who made the biggest difference in our trip was Abdr Fateh... read more
A wonderful trip to Cambodia. A really great ...
Cambodia
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Dec 18 - Dec 31, 2022
A wonderful trip to Cambodia. A really great itinerary was planned before hand which went very smoothly. The choices and timings of itinerary were well suited for my friend and I. The guides and drivers were all very kind and helpful. They were also knowledgeable and enthusiastic. A really great trip which made for a lovely experience and memories, with highlights such as the Angkor temples and beach time at Koh Rong Samloem island. Many thanks for an excellent trip. read more
Dear Ali & Vicky,
Thanks for the wonderful review. It was a pleasure having you travel with us in Cambodia. I can see the itinerary ticked all the boxes for you, and I'm glad it went so smoothly. Thanks also for the appreciation of our guides and drivers. Last, but not least, it was nice to meet you during the visit to Apopo HeroRats in Siem Reap.
Wishing you both a fantastic 2023!
Steve.
Tailored itinerary and brilliant guide.
Kenya
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Dec 24 - Jan 6, 2023
Joseph worked with me to create an eclectic trip that catered to our unusual needs. He managed it while staying within our low to medium budget. Our guide, Andrew Kamau was phenomenal. He has been doing this for 20+ years and was equally good at finding animals in game parks and facilitating our daughter’s need to return to the US right in the middle of the trip. He was fun, positive and knowledgeable. I could not have been happier! read more
Hello Carmel,
Thanks so much for taking your time to leave a review, I'm really happy that you enjoyed your trip and being part of your experience in Kenya, I’m glad you enjoyed your time with Andrew. Many thanks as well for your patience and kindness throughout, you have been so great during the whole planning process, and it was such a pleasure to work with you.
We really appreciate for trusting us with your trip plan. We hope to see you again in the near future with more trips to East... read more
Great Jordan experience!
Jordan
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Dec 28 - Jan 3, 2023
Samir and our guide and driver (Anees) provided us with the most amazing experience in Jordan we could have asked for. The entire trip was very seamless, we got everything we had expected and never felt stressed. Anees was super kind and helpful through the trip - showing us all the locations, telling us about the history, stopping by whenever we needed our coffee or hummus fixes! It’s tough to choose a favourite in Jordan - but waking up in a bubble tent on 1st Jan 2023 and to see the vast... read more
Hello Madhuri
thank you so mcuh for your kind words , glad that you have enjoyed your trip.
looking forward to see you again in Jordan.
Have a happy and sucessful new year
Samir
Bravo! A Lifetime of Memories
Nepal
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Dec 20 - Dec 31, 2022
Tendu Sherpa and our equally wonderful Kathmandu in-town guide were both terrific. Professional, kind, knowledgeable. And, importantly, fun.
Tendu Sherpa, for example, went above and beyond to care for our experience starting with our flight into Lukha and on our winter "off-season" trek to Ama Dablam basecamp. He gave us the gift of a glimpse into the beautiful Sherpa community and culture, including guiding us through a Sherpa museum with a family prayer room, sharing stories of his... read more
Trip of a Lifetime!
Argentina
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Dec 21 - Jan 3, 2023
Where to start? I hope I can properly express how incredible our trip to Argentina was because of the planing and care Natalia provided. This was my first experience using KimKim and I will continue to use it for all my future trips. We were able to fully enjoy ourselves knowing everything was taken care off, no stress about pickup or what to do each day. We had the loveliest personal expert guides in every city who became part of the fun ( we had a our own personal sommelier in Mendoza!).... read more
Fantastic tour through many cities in South America
Chile
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Nov 28 - Dec 12, 2022
We took a South American tour from 27/11/2022 to 13/12/2022 organized by agent Emi through Kimkim. Here is our feedback on the trip:
It was very helpful to have ongoing emails from Emi before and during the trip. It helped to keep the communication going and prepare us. We could have used some more information about tipping – when and how much is appropriate in different situations.
For the most part, the internal flight times, tours and the accommodations were well planned with no waste... read more
Our trip was fantastic and memorable! All of ...
Costa Rica
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Dec 21 - Dec 30, 2022
Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal... read more
We enjoyed our trip to Istanbul and Capadocci...
Turkey
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Dec 13 - Dec 18, 2022
We enjoyed our trip to Istanbul and Capadoccia.
We don't have any have complains, but would like to make some suggestions.
In the US and other countries there are very strict rules about smoking in restaurants or in public paces, however in Turkey it still is very common for people to smoke in restaurants or public spaces.
I understand that this is not under your control but I think you need to advice people visiting about this situation there and make sure to request a non smoking... read more
Dear Fernando,
Thank you for your positive review, we appreciate it.
We are happy to hear that you had a great experience in Turkey! Thanks for your suggestions and we look forward to hosting you again in the near future.
All best regards from Trail Travel,
Berat
It was amazing, thanks for the all team who w...
Colombia
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Dec 26 - Jan 5, 2023
It was amazing, thanks for the all team who worked with me
Thanks to you for trusting us, it was a meaningful experience for the whole team, and we are happy that now our country is one of your favorites.
Alvaro, Nata, Jhonatan, Sol, and I would be thrilled to see you again and show you other regions.
Go for more adventures, and remember that you will always be more than welcome in Colombia!
Margarita
its all good. go for it. nepal is wonderful
Nepal
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Dec 16 - Dec 31, 2022
I was hesitant to book with an agency online and i was worried about who they would link us up with. I worried for NO reason! dealing with Kimkim to pay etc was easy and we had no issues.
Working with Sangita was WONDERFUL! Even before we paid she was going above and beyond to try and arrange things and help us feel secure in deciding to book with them. When we were not overly happy with one of the hotel suggestions and we wanted to suggest another trekking route she was straight on it to... read more
Dear Steph,
Thank you for booking your family trip with us. We are glad to know you had a great travel experience with us. We look forward to welcoming you and your family/friends back to Nepal. :)
Best Regards
Sangita and HNB Team
We are so thrilled!
Ireland
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Dec 27 - Jan 5, 2023
We are so thrilled with the trip Austin planned and organized for us! We were struggling to plan on our own logistically and he put together an itinerary that made perfect sense. He booked wonderful places to stay and booked our car too. When we got to Dublin he met us and gave us a 2 hour walking tour of the city. I plan to hopefully use him again when my family takes a trip to Ireland! read more
Hi Libby it was great working with you but even better meeting you and Luke it was a really enjoyable evening. I am delighted you enjoyed your trip.
Regards,
Austin
Best ever travel planner on earth! A flawless planner! Kudos to Original Travel team members!
Morocco
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Dec 23 - Dec 31, 2022
Greetings from Penang Island (Malaysia)
BEFORE THE TRIP
I managed to get in touch with Mr. Ali about my trip to Morocco. So far of the best travel service advisor and planner that I ever encountered. The information that planned and given by Mr. Ali was very clear and outstanding. A 5-star rating travel plan with Wowww when you first received from Mr. Ali that how much work & effort he had put in to share with me in such a short period of time. Well done Mr. Ali!
DURING THE TRIP
My... read more
Hi Boon,
Thank you so much for sharing your feedback with us, it's highly appreciated.
We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit.
We are, however, sorry to hear about your experience in Boumalne Dades and Marrakech.... read more
Amazing vacation in Morocco, flawlessly plann...
Morocco
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Dec 17 - Dec 22, 2022
Amazing vacation in Morocco, flawlessly planned by Original Travel.
Original travel arranged every detail, from local dinners and wonderful hotels, to the perfect driver. Our trip was outstanding! read more
Hi Nick,
Thank you for devoting some time to write about your recent journey with us.
We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.
Thank you again and we look forward to welcoming you back soon.
Best,
Abdel
KimKim Exceeds all Expectations
Spain
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Dec 25 - Jan 3, 2023
We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be... read more
We are a family of 4, and we were privileged ...
Morocco
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Dec 29 - Jan 4, 2023
We are a family of 4, and we were privileged to have recently traveled through Morocco for 1 week.
Abdellah had customized tour for the 4 of us as we had limited time and yet wanted to get the whole experience, we had, throughout the period, the company of our guide and driver Karim, who, in addition to giving us an exceptional service, made us feel at home in his country, transmitting a lot of knowledge about the route traced and about the history of Morocco as a whole to modern day living... read more
Hi Priyanka,
Thanks for your 5-star review, it's highly appreciated.
We are so thrilled to learn that you had a great holiday in our fabulous country and you have enjoyed your trip to the fullest. Such compliments make our day and push us forward to keep providing our guests with top-notch services. I will pass on your positive feedback to our team and your driver Karim in particular.
Thanks again and looking forward to having you again in our country.
Best Wishes,
Abdel
We had another wonderful trip thanks to KimKi...
Japan
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Dec 27 - Jan 3, 2023
We had another wonderful trip thanks to KimKim!
Christine helped organize our Japan adventure. She was kind, patient, and detail-oriented! She made sure to get to know our family and our interests and budget. She arranged for an outstanding itinerary that was perfect for our family!
During the trip, she was available for questions and logistical issues that arose along the way. She was responsive and handled everything gracefully and efficiently. We were so pleased with our experience! We can't wait for our next family vacation with KimKim!
Hi Danielle,
Thank you again and I really appreciate you taking your time to express those kind words. It been a pleasure planning and working with you, it's been a great opportunity to assist you on your trip! Hope you will visit Japan again soon!
Wonderful Tour of Morocco
Morocco
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Dec 25 - Jan 3, 2023
Sharon organised a great trip for my family and Abdou our tour guide was wonderful. We were moving a lot and there were some long days but that’s what we were there for. Some of the glitches, included a last minute change in one of our Riads which I would have like to know ahead of time and twice the Riads messing up the rooms we were supposed to stay in. This was not the fault of Morocco Immersion and just things one has to deal with when travelling. read more
A trip to Peru turned to an incredible trip to Ecuador!
Peru
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Dec 19 - Dec 28, 2022
We had planned a trip to Peru but with just a few days until arrival, a state of emergency was declared in the country. At a moment's notice, Jesus and the KimKim team were able to get refunds and organize a whole new trip to Ecuador and the Galapagos Islands in just 3 days.
Despite the short notice, the trip they put together was incredible. Our guides, Kathy in particular, were knowledgeable, friendly, and punctual, and did an incredible job showing us the whole country. In Galapagos,... read more
We had such an amazing trip to Colombia. Ever...
Colombia
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Dec 23 - Jan 2, 2023
We had such an amazing trip to Colombia. Everything was planned down to the minute, we had reliable transportation and guides and drivers the entire time. Everyone was on time for every single activity, and we had SO many things planned and the guides were so gracious about showing us around even during the holidays. Everything went so smoothly. We LOVED our guide Peter. He became a friend and made our time in Colombia completely unforgettable. 5 Stars for Kimkim and Chaska tours, thank you... read more
Dear Whitney and Joey,
thank you so much for your kind words! We are so happy to hear that you had a great time in Colombia and enjoyed all the activities. It is always a pleasure for us to hear when the guides are able to pass on the magic of the country to our guests. It was a joy for us that you spent the holidays in Colombia. As a result, the club at El Maco was also a bit noisy, Colombians love to party during this time. I hope you could celebrate a little bit with them! Thank you for... read more
This is our second time using Kimkim and the ...
Argentina
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Dec 15 - Dec 30, 2022
This is our second time using Kimkim and the experience with our trip to Argentina was a bit rockier than our previous stellar experience in Portugal. Starting with the driver not picking us up when we landed in Buenos Aires to quite a few schedule schedule changes throughout, we were most concerned at the last minute notifications and lack of consultation from the local office. When we got Kimkim HQ involved, they were very responsive and worked hard with the local office to try to sort... read more
Overall it was a great experience traveling w...
Portugal
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Dec 29 - Jan 4, 2023
Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides.
The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization.
Also please make note that the lady driver that took us from Porto to... read more
Northern Vietnam Bliss
Vietnam
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Dec 27 - Jan 3, 2023
Just returned from an 8 day trip planned via KimKim to Northern Vietnam (Hanoi, Sapa, Halong Bay) and could not recommend KimKim and Realistic Asia’s tours more highly. This was my husband and my first time taking an entirely “tour guided” vacation, as we typically plan and organize everything ourselves. To be honest, when researching KimKim tours, I found mixed reviews (mostly due to covid and changes it forced upon past clients), but after filling out the initial query into the trip, I felt... read more
Dear my beloved guest,
Thank you so much for devoting some time to leave us such a great review. It really means a lot to us that you had a great experience with our company.
Looking forward to serving you in future trip to our country Vietnam and other Indochina countries.
Best wishes!
Ashley
Just back from a 8-day trip to Morroco. Kim K...
Morocco
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Dec 27 - Jan 3, 2023
Just back from a 8-day trip to Morroco. Kim Kim lined up the hotels, special tours and driver. It was incredibly helpful to have a driver with us for the entire trip. They guys made it easy to have fun, adventurous trip with my family.
Hi Paul,
Thank you so much for devoting some time to leave us such a great review.
It really means a lot to us that you had a great experience with our company, and we made you feel welcome in our beautiful country. It fills us with pride when we get such compliments from our guests and know that they are satisfied with the service we provide. All the members of our team will be happy to read your kind words :)
Looking forward to serving you again in our Moroccan Kingdom.
Best,
Ali
Morocco-Detailed planning and it was tailored for our...
Morocco
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Dec 23 - Dec 29, 2022
Detailed planning and it was tailored for our requests and interests.
The overall travel guide could have been a little more communicative but overall other city cape fox local guides were very good
I would recommend Kim Kim and Sharon !
The bookings and hotel reservations were perfect.
Guides and our drive were always on time and very very helpful and trustworthy!
Overall fantastic experience! read more
Morocco tour
Morocco
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Dec 25 - Jan 3, 2023
My family’s experience in Sahara dessert in terms of accommodation was disappointing .
My family, who organized the trip, had requested luxury tent accommodations in Sahara dessert and we were booked with Paradis du Sahara.
However when our party of 22 arrived there , our family was told that we had to go to another tent. We waited for 20 minutes in the cold and were transferred to another, basic tent with cheap and bare minimum furnishings. Another family in our group also had the same... read more
Great Thailand Vacation
Thailand
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Dec 21 - Dec 29, 2022
KimKim worked with me to build the perfect family vacation to Thailand. We refined based on our interests and needs, and ultimately, KimKim built a trip with amazing cultural experiences. Our specialist checked on us throughout the trip and was able to help schedule a new flight as needed. If you’re traveling somewhere you are unfamiliar with or you just want to hit the “easy” button, don’t hesitate to use KimKim. read more
Hi Chrissie,
Thank you so much for the feedback and your kind words! It was a great pleasure for us to organize this family trip for you that you enjoyed it. Thanks again for choosing our services, and we hope to see you again!
Long
Amazing Galapagos vacation
Galapagos Islands
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Dec 21 - Dec 26, 2022
Alavaro did a great job with organizing our much awaited trip to the Galapagos. He took the time to understand our wish list before recommending options and patiently worked through multiple iterations that better fit our family’s interests.
We stayed on Santa Cruz, Isabela, San Cristobal and visited Espanola; we were amazed by the biodiversity on all these islands and the difference between each of them.
Viviana on Santa Cruz Island was very knowledgeable. She picked us up from Baltra... read more
Hello Rahul & Deepti!
Thank you so much for your detailed review and feedback, it is truly valuable to know about the experience you had in the Galapagos Islands, and keep assured that the feedback will be conveyed to the local providers.
Warm hugs from your local friend in Ecuador!
Alvaro
Egypt is a fantastic place
Egypt
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Dec 15 - Dec 28, 2022
We had a wonderful experience in Egypt. The planning went smoothly, and my specialist certainly accommodated all our requests. Once we arrived in Egypt we had a very pleasant trip, we were warmly received by Mohamed, we had great guides (Shaima, Mohamed, Zacharias) that went out of their way for us to have a wonderful experience. We absolutely loved the Hyatt Regency at Giza Heights and the resort in Hurghada. The Nile cruise was beautiful and we ate deliciously every day. The camping along... read more
Amazing Indonesian Adventure
Indonesia
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Dec 28 - Jan 4, 2023
This was an amazing adventure! We especially enjoyed all the interesting hotels we stayed along the way. A highlight to the trip was exploring the Ijen Crater and seeing Komodo dragons. The food experience was wonderful! All our guides were helpful. read more
Abdou was attentive, caring, and provided nec...
Morocco
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Dec 19 - Dec 28, 2022
Abdou was attentive, caring, and provided necessary service promptly. He was able to tailor individualized services within the group. He promptly tended to all our needs and accommodated last-minute changes. His honesty and transparency helped us make proper choices throughout the trip.
Most of our accommodations were boutique-style hotels but were not elderly-friendly. Part of the accommodation difficulties included a lack of hot water to shower, overall poor lighting in the rooms,... read more
Erin was amazing!
Patagonia
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Dec 20 - Jan 2, 2023
Erin was amazing! She nailed our itinerary on the first try. She was very open to questions and helped us narrow things down as needed. Every transfer, guide, etc was great. We spent two weeks in the region and never had any complications. I would highly recommend Erin for travel planning.
We loved the Estancia La Peninsula where we spend the day riding, eating incredible lamb and learning how the ranch worked. I left feeling like I’d spent the day with family.
We had several... read more
Excellent experience working with Randall and KimKim ! A wonderful family trip in Dec 2022.
Costa Rica
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Dec 10 - Dec 20, 2022
I worked with Randall to organize this trip and give him an A+ for his work! I would highly recommend him to anyone planning a trip to Costa Rica.
There were many moving parts in the planning process, starting from our original plan to do this trip in the summer to ultimately doing this in the winter. Also, we went from a smaller 4 person group to start with to a larger multi-generational 8-person family trip. Randall was extremely responsive, patient and very helpful with all the changes... read more
Dear Ro,
First of all, Happy New Year, I hope you and your family had a good time during the holidays.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
We will share these comments with the local tour operators and with the hotels, including the one on the coast, I apologize for any inconvenience it may cause you.
I wish you all the best in this new year and we hope to have the chance to welcome you again to our country and explore new destinations.
Pura Vida!
Randall
Our family trip to Norway was unforgettable a...
Norway
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Dec 20 - Dec 28, 2022
Our family trip to Norway was unforgettable and seamlessly arranged by the KimKim team, most notably Julia, with help from Meree. We had some challenges scheduling the trip due to COVID and a personal emergency. Julia was able to navigate these changes coming up with a wonderful itinerary. Our goal was to spend family time amid the snow and Northern Lights at Christmas. We started in Oslo, where a lovely boutique hotel was booked for us. It was in the middle of the city with easy access... read more
Norway experience with kimkim
Norway
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Dec 27 - Jan 3, 2023
The kimkim platform was user friendly and easy to navigate. The service allowed me to interact with the travel specialist directly and in real time. I was very pleased with the service. My children and I enjoyed the Northern Lights and tour of Oslo the most. The whale watching consumed the entire day after a long travel day. We returned from the whale watching at 1700 and were expected to go on a reindeer feeding and sledding event at 1800. It was too much, too fast and we cancelled it.... read more
Amazing Overall experience.
Portugal
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Dec 23 - Dec 31, 2022
I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again. read more
Hello Agnes! Thank you so much for taking the time to write this review and for your positive feedback :)
I'm so glad you had an amazing vacation and it was my pleasure to help you.
Sincerely,
Pedro
Why No One Told Me Colombia is So Awesome?!
Colombia
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Dec 18 - Dec 28, 2022
Actually, Colombia was not my main destination, it was more of an add-on for my trip to Brazil. However, once I stepped into this fantastic realm, I am blown away and even extended my holiday. I love everything about Colombia, the food, the view, and the people, and I am already planning to come back. Wendy, my local specialist, is extremely helpful and quick to respond to my messages. The itinerary she arranged for me is amazing, and I had great fun every day. The local guides are also the... read more
Thank you Matias (and KimKim) for helping pla...
Argentina
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Dec 18 - Jan 1, 2023
Thank you Matias (and KimKim) for helping plan, arrange and support a wonderful trip!! We had memorable experiences in Buenos Aires, not only because the WC Team won, but because we have wonderful tour guides, dinners and casual meetups. We enjoyed the beautiful lakes and mountains of Bariloche, Patagonia and the beaches and museums of Punta de Este. It was a well balanced trip with plenty of time for relaxation. Thank you!!! read more
Better than expected!
Morocco
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Dec 23 - Dec 31, 2022
Said was wonderful, and friendly!! If I were to visit Morocco again, I would definitely want him to guide us. Our driver, Mohammed was quiet but a very nice gentleman. Timely and drove well.
Kamal in Fez was very knowledgeable and nice. He took to a restaurant for lunch, which turned out to be the best meal of our trip.
This was a trip of a lifetime!
Greece
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Oct 19 - Oct 29, 2022
This was a trip of a lifetime! Everything happened exactly how Eleni planned. The tours she chose were fantastic. All of our tour guides were knowledgeable, spoke excellent English, were fun, and provided an amazing experience. The hotels that Eleni chose for us were perfect. I can't say enough about how amazing the service was for the planning of this trip and will definetly use KimKim again. read more
Hello Rebecca,
So many thanks for your wonderful words! I am very glad you enjoyed your trip experience in Greece and my recommendations. I will be very happy to welcome you again to Greece and introduce you to other very interesting destinations!
Many greetings to Lonald, Abigail & Aaron :)
Eleni
Francesca and Kimkim - highly recommend!
Peru
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Dec 18 - Dec 25, 2022
Francesca was fantastic!
She was exceptionally quick, responsive and accommodative during the planning stages of our trip to Peru. We've worked with various travel planners at other companies and working with Francesca was definitely the smoothest experience we've had.
Francesca and her team really shined when our Peru trip had to abruptly be changed. Due to a presidential coup and a state of emergency, we had to cancel our Machu Picchu plans and quickly figure out a new itinerary. ... read more
Hi Noam and Rachael,
Thank you so much for choosing to travel with us, it was my pleasure to help you navigate the situation in Peru. I hope to be able to help you in the future and see you back in Peru to finish your Machu Picchu trip!
we were very pleased with the trip and all yo...
Morocco
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Dec 19 - Dec 28, 2022
we were very pleased with the trip and all your crew and Abdou for the caring and help.Really was enjoyable. read more
The way to go in Morocco
Morocco
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Dec 23 - Dec 30, 2022
If the idea behind using an agency is to make the travel experience seamless and easy, then working with kimkim and their local partners is absolutely the right move. Our flight from the US was cancelled and rescheduled...they made everything work. They recommended and booked wonderful hotels, adapted on the fly to changes we requested, and were there for us whenever we reached out.
Marrakesh is unique and interesting and Fes is all about the history and the culture, but you cannot beat... read more
Hi David,
Thank you for devoting some time to write about your recent journey with us.
We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing high-quality services for our guests and making their trips unforgettable. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.
Thank you again and we look forward to welcoming you back soon.
Best,
Ali
Ali was very informative and helpful in Marra...
Morocco
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Dec 30 - Jan 2, 2023
Ali was very informative and helpful in Marrakech, showing us around the old Medina including the mosque, gardens, and souks. He accommodated our preferences, asking where we wanted to spend the most time read more
Hi Katie,
Thanks for your great 5-star review, it's highly appreciated.
We are so thrilled to learn that you had a great holiday in our fabulous country and we made your journey unique and memorable. Receiving such positive reviews makes our day and pushes us forward to keep providing our guests with top-notch services.
Thanks again and looking forward to having you again in our country.
Best Wishes,
Ali
Amazing Spain and Portugal
Spain
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Sep 6 - Sep 29, 2022
This trip began in Nov 2019 just before Covid hit so unfortunately we had to postpone until Sep 2022. Sam was incredibly helpful with planning and tweaking to accommodate our changes.
We were amazed by the level of detail Sam provided and we actually spoke to him by phone from Spain which left us feeling very comfortable with the itinerary and that everything was above board.
We absolutely got value for money. Accommodation was 95% very good with just a couple of little glitches but... read more
Wonderful Morocco
Morocco
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Dec 27 - Jan 3, 2023
We planned a seven day trip in Morocco for seven people and everything was amazing. The organization was top notch and the operation was flawless. A special shout-out to Khalid our guide-driver and Saïd, our organizer, they were always available, checking in to make sure we were okay and super attentive. If you are looking to plan a magical trip to Morocco, I highly recommend Original Travels.
Hi Kayleen,
We are so thankful for your awesome review which is highly appreciated.
It's our pleasure to learn that you have enjoyed your journey with Original Travels to the fullest, that really makes our day!!! Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit. I will pass on your kind words to the team to make them know that their hard work is rewarded.
Thanks again for your review and looking forward to having you once again in Morocco.
Best,
Abdel
Middle East Mind Blowing
Israel
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Dec 22 - Jan 1, 2023
We visited 3 countries, Egypt, Jordan and Israel. Egypt was outstanding 4.5/5. The driver was excellent and the guide although a bit quiet at times was smart and helpful. Jordan was the highlight of the trip. All visitors must go to Petra and Wadi Rum. Mind blowing to say the least. If you go you must ask for Anees to be you guide! 10 out of 10 fantastic person! The trip fell off a bit in Israel as we were only given a driver and no guide. I don’t think a tourist should be left to navigate... read more
Thabk you Christine
Hope to see you again
Samir
Perfect first trip to explore Mexico!
Mexico
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Dec 23 - Jan 2, 2023
Our Christmas Mexico trip was perfectly planned - everything ran smoothly, our guides were extremely knowledgable , flexible and friendly, and the suggested tours and experiences were fun and all worth our time and money! The best guides were our 'Mexico a pied' guide Emilio in Mexico City who showed us the culture and history and food culture in a tour around the historical district, Alex from etnotouristica for our Oaxaca tour of Monte Alban and the crafts people, and the guides from... read more
Lovely Morocco
Morocco
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Dec 26 - Jan 3, 2023
We are finally back from our trip and although we are glad to be back, we will cherish this trip as it was a phenomenal experience. From our first day in Chouen to our last day in Casa Blanca everything worked smoothly and when there was anything to be fixed, Said delivered immediately
I'd like to thank the whole KimKim team for making this possible. From Said's constant follow-up on our trip to Abdoul's very friendly and efficient service to the job done by both our guides in Chouen and... read more
Hi Jaime,
Thanks for devoting some time to leave us such positive feedback.
We are really thrilled to hear that you had a great trip in the Moroccan Kingdom and that we made your experience unique and memorable. All the staff is happy to hear your kind words, that really means the world to us.
Thank you so much for your positive review and looking forward to having you again in our country.
Best Wishes,
Mohamed
Just fabulous!
New Zealand
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Dec 18 - Jan 1, 2023
Lydia and her team at New Zealand Self Drive Tours were fantastic! They were quick to respond when there was a minor issue at one of the wine cellars and the issue was resolved immediately. And this was on Christmas eve!! The app was extremely helpful throughout our drive. Just one suggestion for the folks at the New Zealand Fine Touring-- The Milford Fly Cruise Fly website is inaccurate about the pick up times from the hotels in Queensland for the 10 am trip. Please let them know that people... read more
Highly Recommended!!
Thailand
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Dec 22 - Jan 3, 2023
I can't say enough about the KimKim process and their team. Our first trip with them was a family trip to Italy in July 2022, and everything that they either arranged or suggested was perfect for us and our expectations. Immediately following our family time in Italy, our kids (19 and 21 years old) traveled by themselves for a week under a KimKim arranged itinerary, and most recently, our kids just came back from a trip to Thailand, also coordinated through KimKim. They have proved... read more
This company is the real deal. I was skeptic...
Ecuador
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Dec 16 - Dec 30, 2022
This company is the real deal. I was skeptical to use a travel agent to book a trip but I am so glad I did. I found Kim Kim on a Facebook page and decided to give them a try. Matthias communicated with me in a timely fashion and listened to what I wanted and made it happen. We were greeted as we walked out of the airport and from there everything was very close to perfect. We had great hotels; great excursions; great tour guides and food. We felt safe every where we went and could not... read more
Lisa,
thank you for this wonderful review, I'm very happy to hear that you and Tyler had an unforgettable trip to Ecuador & Galapagos and that your decision to use a travel agent was the right one.
It's also nice to hear that your stay in the rainforest area was an outstanding experience for you; the lodge has sent me some photos of your time there which I would like to share with you through the chat!
Always safe travels,
Mathias
Fantastic Family Adventure!
Costa Rica
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Dec 23 - Dec 31, 2022
Our family of 6 adults just returned from a fabulous week-long visit to Costa Rica thanks to Bryan and Nancy at Serendipity Adventures.
We flew in and out of San Jose and took private transportation to visit the Arenal Volcano, Monteverde Cloud Forest and Manual Antonio National Park. We worked with Bryan to book our transportation, accommodations, and most importantly our guides. We could not have been more pleased with his knowledge, professionalism and timely responses to our... read more
Hola Laurie,
Thank you for your detailed review and constructive feedback! We are glad to know that you had a nice time in our land :)
We are proud of our tour guides because they are passionate about sharing the details of our biodiversity. We will share your comments with all partners involved. It was a pleasure to work with you! Please, let us know if you like to plan a second visit.
Have a Pura Vida Day,
Bryan
Catherina and her team were very welcoming, h...
Guatemala
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Dec 26 - Jan 1, 2023
Catherina and her team were very welcoming, helpful, knowledgeable and accommodating. We had a fantastic time and felt completely at ease with their guidance. Every aspect of our trip exceeded our expectations! I would highly recommend Catherina and Columbus Guatemala Travel. They made our vacation run smoothly from transportation to guides, to tours, everything was perfect! read more
My dear Elena, we are very grateful for being able to share time with you. We only wish the best for you and your lovely family.
Columbus Guatemala Travel will always be with wide-open arms and I will be more than happy to give you a huge hug again.
Our purpose in life is to make your experience extraordinary and all of our team members are very excited to read your kind words, thank you.
Using Kimkim to plan my honeymoon was so easy...
Italy
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Dec 20 - Dec 29, 2022
Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip.
To start my trip, my husband and I... read more
Oleksandra did an amazing job of planning our...
Argentina
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Dec 24 - Jan 2, 2023
Oleksandra did an amazing job of planning our trip. Everything she planned was perfect and just what we wanted and needed. The shows she arranged for us were a lot of fun. All of the transportation she arranged was on time and easy to use. The hotels were perfect for our family and were clean and well located. The tours and tour guides were very informative, friendly, and interesting. read more
Checked all of the checkboxes!
Galapagos Islands
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Dec 12 - Dec 17, 2022
All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all.
Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must... read more
Hi Hillary,
Thanks for sharing your trip with us! It sounds like it was an incredible experience in the Galapagos. I'm happy to hear that everything went smoothly and you were able to do all the activities and see all the sights you hoped to. I'm glad the hotels were to your liking, they're are just great, especially Galapagos Suites! I apologize for the miscommunication with the last tour pick-up time, but I'm glad it didn't impact your trip overall. Thanks for choosing us for your adventure... read more
Overall, wonderful trip. The excursions were...
Chile
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Dec 21 - Dec 30, 2022
Overall, wonderful trip. The excursions were great and the trips were well organized and planned. The hotel in Santiago (NH Ciudad de Santiago) was NOT a very nice hotel and not 4 star. I would not recommend this hotel. The tour guide in Santiago got lost herself multiple times and had us walking in the poor section of town for over 45 minutes before admitting she was lost. I would not recommend this company for the city guided tour. The hotel in San Pedro de Atacama was wonderful and... read more
I appreciate your comments, Kelly, and will keep them in mind for future reference. Glad to hear overall it was a great trip.
I wish your family a fabulous New Year 2023 with many more adventures to enjoy!
Best,
Lorena
Eva was an excellent resource before and duri...
Iceland
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Dec 28 - Dec 31, 2022
Eva was an excellent resource before and during the trip when things didn't go exactly according to plan. I highly recommend her, as well as Sky Lagoon, the Lava Tunnel, the Lava Show in Vik, and driving around the magical landscape that is Iceland. read more
Overall good tour but with lots of snags
Mexico
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Dec 24 - Jan 2, 2023
The kimkim team (Leslie and Ximena) were very helpful in:
1) Planning my trip, giving me options, suggestions, etc. The trip was well planned (for the exceptions see below).
2) Helping me with any and all issues during my trip. Ximena was very responsive to all my messages and very nice.
3) My tours of Puebla and Oaxaca were very good.
Suggestions for the future:
1) Please book hotels that have a return policy, even if it costs a bit more. Something always comes up, hotel fees need to be... read more
Fantastic Costa Rica experience
Costa Rica
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Dec 19 - Dec 26, 2022
We decided to use kimkim for our Costa Rica trip in December. This was our first time and we had a fantastic experience with them. Jessica planned out a wonderful trip for us based on our likings and needs. She was flexible with changes and was prompt in her responses. We visited La Fortuna, Arenal, Monteverde and Guanacaste region. All the hotels and activities were as described. We enjoyed the safari float, zip lining and night time sloth observation a lot. We had one hitch with our hotel... read more
The overall experience of planning and bookin...
Costa Rica
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Dec 29 - Jan 2, 2023
The overall experience of planning and booking was really smooth and easy. Randall provided lots of options and was patient when we wanted things to change or were unsure about certain things.
All of the tours were also great. Our tour guides were all very knowledgeable in the places we were going to and were helpful to take photos and answer questions as needed. read more
Hi Leo,
Happy New Year!
I appreciate your comments and feedback about your trip to my country last week.
We will be checking with the local tour operators about the maximum number of participants so everybody can enjoy a pleasant experience and also checking with the hotel in Arenal for a more friendly method of keys in the rooms.
I wish you and Tyler all the best!
Regards,
Randall
The Galapagos Island Tour
Galapagos Islands
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Nov 18 - Nov 27, 2022
First and foremost a big thank you to our travel agent Linda. She was very responsive, knowledgeable and great to work with. All the tour guides were excellent. read more
Dear Parveen, thank you so much for your kind words and your review! It was a pleasure to help you and your children plan this trip to Galapagos. I am happy to hear that you've enjoyed your time on the islands. Hopefully you can come back one day to explore other parts of Ecuador as well!
All the best,
Linda
5 Stars for Kimkim!
Costa Rica
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Dec 10 - Dec 17, 2022
I absolutely loved my experience using kimkim. I couldn't ask for a better specialist than Nuria to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times. She started feeling like a friend after a while. All of the companies kimkim works with for your onsite experiences are top-notch. Every driver for transport around the country was friendly and punctual. All our guides for... read more
Hello Bianca,
I appreciate your feedback so much. It was really nice to meet you both!
I'm very happy to know you had an amazing experience in Costa Rica, we will be waiting for you to back and continue exploring our country :)
Wish you the best and ¡PURA VIDA!
Nuria
Overall, we had a fantastic time in Jordan.
Jordan
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Dec 24 - Dec 31, 2022
We travelled to Jordan with great expectations and we really enjoyed every moment as we travelled through this country. People were friendly and ready to help when requested. We visited Jerash, Ajloun, Amman, Mt Nebo, Madaba, Petra, Wad Rum and Dead Sea. We were able to cover all these places due to fantastic planning by the Enjoy Jordan team and I have to mention the valuable support provided by our driver Mowafaq Ahmed. He was our guide and a good friend during the travel. He was very... read more
Thank you Kishore
Was our pleasure
Regards
Samir
The best decision I made before leaving for a solo trip
Costa Rica
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Dec 24 - Dec 30, 2022
I am the type of traveller who hates pre-organized group travelling (cruise type).
Kimkim was amazing because it allowed me to safely plan a trip in a country I didn't know (it was a nightmare to try to plan for ground transportation remotely on my own) without feeling stuck in a pre-organized trip. I really designed my own journey, on my budget, at my pace.
Their agents were super communicative prior to the departure to make sure all of my questions were answered and everything ran... read more
Birthday trip to Japan (Tokyo and Kyoto)
Japan
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Dec 26 - Jan 2, 2023
This was an amazing trip thanks to Claudia and then Kristy, who made it all possible. My husband turned 50 on 12/31 and to make it a memorable birthday, we spent a week in Japan. We were off to a rough start due to the airline delay of 1 whole day! That made us miss a couple of planned events in Tokyo, but we still tried to make up for it. We are foodies, so we tried absolutely everything - from Japanese street food, to a local Ramen dive, to a preplanned multi course Teppanyaki place at a 5... read more
Wow, what great service!!!! This was the firs...
Mexico
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Dec 27 - Dec 30, 2022
Wow, what great service!!!! This was the first time I've worked with a travel agency and they made our last minute mother daughter trip an absolute breeze! It was so nice having someone on-call to answer any questions I might have while traveling out of the country. We truly had a seamless experience and I'm SOOO HAPPY I used them. Highly recommend! read more
Christmas vacation to New Zealand
New Zealand
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Dec 23 - Dec 30, 2022
Our travel agent, Liz Neal, helped us plan an amazing family vacation to New Zealand. We traveled to three different cities on both islands. Every accommodation, driver, and tour she booked for us were excellent, on time, and exactly as described. We had originally planned to visit the North Island only, but Liz convinced us to go to Queenstown also, and was her advice ever spot on. We had some tours in mind before we went, but Liz suggested a few others that were fantastic. We can't wait to... read more
Thank you very much for taking the time to give us feedback on your trip. I am very happy you enjoyed it so much and I would love to work with you on your next trip !! There is so much more to see!
Wish you and your family a wonderful 2023!
Liz
My local specialist was not Natalia, it was X...
Mexico
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Dec 21 - Dec 27, 2022
My local specialist was not Natalia, it was Ximena. Natalia booked the initial trip and then it changed for some reason that I was not made aware of.
There are several areas of improvement in communication and research that could have/should have been done prior and during to make the trip better. I had to make decisions on my own a few times due to the specialist not understanding timing/our needs etc. and the roads in the Yucatan. They clearly have not traveled there, or not driven... read more
Hola Susan!
Thank you for all of your feedback, definitely take and make the proper corrections in order to offer a better service!
What I feel odd is that you said that I was not the travel specialist :( we spoke several times on the phone and I explain detailed the itinerary, I even share some pictures of my trip and made personal recommendations. I was with you through all your planning.
Ximena was the person assigned for your Remote one-to-one assistance during traveling and was available to solve any doubts you might have, I'm so sorry that we didn't meet the value you were expecting.
Trip to Morocco
Morocco
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Dec 24 - Jan 2, 2023
Our trip to Morocco was a big hit with our family. We started from Casablanca going to Chefchaouen and then moving down to Fez and then Marrakech. Our driver Mohamed and the guides chosen for us especially Hafid and Hanan were very knowledgeable and awesome! Overall, everything arranged by Said and the owner Abdel was very well organized and professionally handled. Highly recommend Abdel and his team for Morocco 🇲🇦 read more
Hi Amjad,
Thanks for leaving our business a 5-star rating, it’s truly appreciated!
We’re pleased that we were able to provide you with exceptional service and lived up to your expectations. We are always passionate about sharing great moments with our guests and immersing them in our inspirational culture. You have left a smile on the faces of our team with your kind words; it really means the world to us!!!
Looking forward to having you again in Morocco.
Best,
Abdel
We cannot recommend Sharon and our tour manag...
Morocco
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Dec 19 - Dec 28, 2022
We cannot recommend Sharon and our tour manager, Abdou. Throughout the entire trip planning process, Sharon answered every question and was ready to tackle all obstacles. We traveled to Morocco with 19 people, with three different arrival dates. Sharon helped coordinate complex room assignments, a private family event in the desert to celebrate a birthday, and so much more. The trip philosophy of Abdou and Sharon is to focus on locals in Morocco and to show a picture of Morocco that focuses... read more
