Kimkim Trip Reviews
My sons and I had a fabulous time in Guatemal...
Guatemala
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Dec 12 - Dec 19, 2022
My sons and I had a fabulous time in Guatemala! Chris was very responsive, flexible, and patient during the planning phases of the trip. In addition, he was able to tweak our plans slightly while we were traveling so that everything was perfectly tailored to our needs. I greatly appreciated his knowledge and expertise. Our local guide, Esmerelda, was also a tremendous asset to our trip.
Thank you for a very memorable and smooth trip! read more
Thank you for taking the time to leave us your review Yael! I'm glad your family enjoyed Guatemala and experiencing it with our local team. It was great to meet you all and share some stories. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!
We had such a great experience with KimKim!
Ecuador
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Jun 17 - Jun 30, 2022
We had such a great experience with KimKim! The local guide and driver they connected us with were amazing. We felt like family at the end of the trip! In the time leading up to the trip, I worked closely with Tatiana to get our itInerary perfect and she was very receptive to listening to what we wanted to do and making all of the changes. We had to leave Ecuador unexpectedly due to political unrest and our amazing guide and driver got us out safely and we were so grateful to have them!
Solo Peruvian Adventure
Peru
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Dec 2 - Dec 12, 2022
Anne, and the Peruvian Soul team organised my first solo South American trip at very short notice, with impressive attention to detail, coordination and planning. I was equipped with the right information prior to the trip, communication with the team was excellent throughout and the trip was speculator. The guides were welcoming and knowledgeable, especially Julito. I will cherish the memories for a long time to come. read more
Thanks Paul for taking the time to leave the review, despite the short time, I am glad you had a great experience here with us! We may never know but if you come back let us know!
This is a joint review from Tim and Mary. T...
Argentina
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Nov 29 - Dec 14, 2022
This is a joint review from Tim and Mary.
This was our first time using KimKim for travel planning service and we were pleased with the ease of planning and collaboration with Natalia Canonico and the Buenos Aires-based agency Designer Trips Argentina. We worked together over several weeks and chat correspondence to develop a plan that suited our interests, time-frame and budget. Natalia was very open to our requests and questions, while also providing valuable insights on the elements... read more
Dear Tim and Mary,
Thank you for taking the time to review your trip!
I'm very happy to read that everything went well. It is always our goal to make our travelers take home the best memories of their vacations.
Love to read as well that all hotels and activities were up to your expectations.
All the best and happy holidays!
Natalia
Dream Team
Iceland
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Dec 6 - Dec 15, 2022
Duncan was a dream to work with. Our trip was meticulously planned and laid out for us. All we had to do was follow it. We appreciated Duncan checking in during the trip to ensure things were going well. When we requested to change a planned event, he was quick to cancel for us. We would definitely work with Dunan and KimKim again!
Thanks for your positive review Sonnya, you were always easy to work with and positivie throughout. Happy travels for the future.
First time in Asia and first time using a travel agency! Absolutely wonderful experience
Thailand
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Nov 23 - Dec 4, 2022
This was our first time doing a vacation through a travel agency, and KimKim made it very easy to get in touch with a local agency specializing in Thailand trips, and the agent they connected us with was incredibly responsive! The only issues we had during planning were with the platform -- we encountered some trouble uploading and updating our passport information (my wife's last name was recently changed), which caused some confusion during the booking process and resulted in us needing to... read more
Hi Devin,
It is so happy to hear that you enjoy the trip! We want nothing but your smile. I believed we did a good job. You have a wonderful experience in Thailand. Hope we have another opportunity to serve you.
Thanks for your information and suggestions. Definitely, we will provide some rewards to your guides.
Happy New year to you and your family in 2023!
Best Regards,
Bruce
New Zealand Rocks!
New Zealand
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Dec 5 - Dec 17, 2022
We enjoyed our trip of a lifetime thanks to the help of Christina. She listened and planned a trip that was perfect for our preferences and also the pace of travel. Our bike trips were fabulous...although now we are hooked on pedal assisted e-bikes! The Dunston Bike Trail is amazing. The helicopter landing on Franz Josef as well was over the top! We couldn't have asked for a better trip. read more
Amazing Honeymoon in Cambodia!
Cambodia
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Dec 14 - Dec 18, 2022
kimkim did it again, putting together the perfect itinerary for us during a 5-day visit to Cambodia. We especially appreciated our guide, Hout Bunhak, who made the trip extra special and made us feel like family. The travel partner, Travel Asia a la cart was excellent! Our hotel was perfect for our preferences. We hope to return to Cambodia in the future and will certainly utilize kimkim to arrange our next Cambodian adventure! read more
Hi Jon & Kelsey. Thanks for your visit and for blessing Cambodia with your honeymoon visit. It was also lovely to meet you both on the first evening.
I'll share the glowing feedback with our guide and all the suppliers involved. Thanks again and I look forward to your return!
Amazing service in helping solve travel problems
Morocco
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May 1 - May 9, 2023
So sorry to advise - my trip had to be postponed until late Spring 2023.
Please do not hesitate to contact me then for a review.
Kindest regards for Christmas and the New Year. Carl
Hi Carl,
Thanks for your note, looking forward to having you in our beautiful country:)
Best Wishes,
Abdellah
Our phenomenal experience in Costa Rica
Costa Rica
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Dec 6 - Dec 12, 2022
Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout... read more
Meree was absolutely incredible and helped us...
Norway
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Dec 5 - Dec 15, 2022
Meree was absolutely incredible and helped us out while we were traveling. Will definitely recommend KimKim to others and specifically to our friends wishing to travel to Norway. read more
Review of our trip
Chile
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Nov 12 - Nov 19, 2022
1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda... read more
AMAZING experience!
Morocco
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Dec 3 - Dec 9, 2022
Hakim and his team were amazing and helped arrange the most wonderful birthday trip for my husband. From start to finish and very moment in between, Hakim was great to work with and was attentive to all our needs and wishes. Such a special trip! I would recommend KimKim and Hakim, in particular, to anyone who wants help in planning an excellent, stress free holiday! Thank you!
Dear Cynthia,
Thank you very much for your feedback! It has been a truly great pleasure for me to arrange such a beautiful trip for you and Jonathan for his 50th birthday. Your recommendation is something I truly appreciate.
I hope to welcome you again in the future with a new trip to discover the other side of my beautiful country, the Coastal and Northern cities of Morocco!
Greetings to Jonathan!
Best,
Hakim
Ecuador is an incredible country and I feel s...
Ecuador
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Nov 30 - Dec 6, 2022
Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience... read more
Hello Maria!
Thank you so much for such a beautiful review. You were able to enjoy so many places in the Ecuadorian Andes.
I will be looking forward to having you again in heart of the world: Ecuador
Warm hugs,
Alvaro
Wonderful trip
Costa Rica
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Dec 8 - Dec 16, 2022
All of the guides and van drivers were excellent. All of the hotels were clean and well appointed. read more
Hello Susan, I really appreciate your comments. I really enjoyed preparing this travel experience for you. Keep alive the Pura Vida Spirit!
All the guides we had as well as all the driv...
Costa Rica
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Dec 8 - Dec 16, 2022
All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed. read more
Hi Linda, thank you very much for your comments! I'm very happy to know you have had a wonderful time in Costa Rica.
Pura Vida, Diego.
Extremadura Adventures
Spain
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Nov 30 - Dec 6, 2022
Kimkim paired us with Spanish travel specialist Irene who coordinated our 7-day drive through the Extremadura region southwest of Madrid, after we spent 10 days with friends in Sevilla and Madrid. With minimal Spanish fluency, my husband and I were nervous about driving on our own through the countryside for a week, but Irene managed every detail, allowing us to experience this extraordinary agricultural and historical region. She designed an itinerary that incorporated each destination we... read more
Dear both,It was a pleasure for me and my GenuineSpain colleagues to be your local hosts in our country.
We really appreciate your words and they help us to keep improving and offering responsible tourism experiences in Spain and Europe.
A big hug and we hope to have you back in Spain in the future.
Irene Carravilla, Susana and Giulia
GenuineSpain
Memorable Morocco trip ever!
Morocco
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Oct 28 - Nov 6, 2022
What a wonderful trip with a lifetime full of memories! Starting with Yassine who helped me plan out our trip meticulously to every last detail, keeping in constant touch over the 2 year period of our planning and finally making the trip due to Covid! He was wonderful, patient and very prompt in his responses. Amine our driver stayed with us all 10 days and was a wonderful, energetic and very patient resource with lots of local knowledge. He never rushed us and moved us just from point to... read more
Dear Rajeshwari, Thank you so much for the review! I just can't believe that this trip finally happened after postponing it so many times due to Covid-19. It has been a pleasure working with you to plan your Morocco trip and I want to thank you so much for being so understanding and flexible. I'm glad to hear that you felt so safe with Amine and that he went above and beyond to make sure that you were enjoying your trip. We are so proud of our drivers, they all do an amazing job and we are... read more
My heartfelt thanks to EMI for diligently fin...
Chile
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Nov 11 - Nov 20, 2022
My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!
Janet read more
Thank you so much, Janet!!
I'm so happy to know that you had a great time in Chile!
That photo is really beautiful to always have with you and in memories of this trip that you could share together 🥰
My best wishes!
Emi!
Sergio is the best. Honestly he had so much p...
Costa Rica
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Dec 1 - Dec 13, 2022
Sergio is the best. Honestly he had so much patience and was so helpful with every aspect of the trip. He would have your back all the way! And Costa Rica is the best, thanks Sergio, thanks serendipity and thanks Kim Kim for making such an amazing trip possible. Pura vida!
¡Marko, me alegra muchísimo que hayás tenido una excelente experiencia en Costa Rica!
Thank you very much for your review, it was really nice to know you and help you on putting together your trip. Pura Vida Marko!
Our trip to Ecuador for our honey moon was in...
Ecuador
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Nov 25 - Dec 8, 2022
Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!
We... read more
Dear Kayla,
Thank you very much for taking the time to share such an incredible comment with us, we are really glad that you and Stephen enjoyed your trip to the fullest. We wait for you in a next opportunity here in Ecuador. A big hug from sunny Quito.
Juan :)
Trip of a Lifetime
Costa Rica
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Dec 2 - Dec 13, 2022
Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty:
Days 1-5: La Fortuna
We were picked up by our lovely drivers,... read more
Buenos Aires and Patagonia
Patagonia
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Nov 14 - Dec 12, 2022
The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and... read more
Dear Willard, hope you are fine and happy to be back home :)
It was such a pleasure to have you in Argentina and Chile after the looong planning period! I'm happy to know you have enjoyed your time with us that much!
Thank you for your lovely feedback, especially the one for AlmaSur, we have forwarded this to the hotel too.
Hope to have you again with us :)
A memorable 1 year anniversary!
Morocco
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Dec 1 - Dec 11, 2022
Sharon's proposed itinerary was excellent- we covered way more of Morocco than we ever imagined we would, without feeling too rushed or as though we had not seen enough of each city. There was also flexibility in tailoring the trip to our requirements based on our interests, budget and timeframes. Sharon was also very easy to contact via Whatsapp if required.
Our guide and driver, Rafiq was excellent- he followed the itinerary but also provided flexibility whilst on the ground to alter the... read more
Perfect Trip to Vietnam!
Vietnam
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Nov 29 - Dec 14, 2022
From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was... read more
All tours provided were on time
Argentina
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Oct 19 - Nov 3, 2022
All tours provided were on time read more
We are so incredibly happy with our first exp...
Jordan
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Nov 11 - Nov 18, 2022
We are so incredibly happy with our first experience booking a vacation through KimKim. Samir was wonderful and very accommodating to our needs on such short notice. He was able to get us to every site we wanted to see and connected us with the BEST tour guide in Jordan. The memories we made will last us a lifetime and we cannot wait to come back! Thank you for everything, Samir read more
Hi Nadia
it was my pleasure and honor.
looking forward to see you again
Be well and safe
Samir
Blown Away by Patagonia!
Patagonia
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Nov 8 - Nov 22, 2022
My husband and I decided to go to Patagonia for our 10-year anniversary, but we knew there were a lot of logistics. We decided to look around online for help and came across kimkim by chance. From the get go, the responses from Erin and her team we wonderful and so helpful. Erin took the ideas I had in mind for our trip and made them a reality. I really appreciated that she was patient with all of my questions and that she was so quick to get back to me on each aspect of the trip. She even... read more
The whole team was very helpful and knowledge...
Patagonia
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Dec 3 - Dec 9, 2022
The whole team was very helpful and knowledgeable with planning our trip. The W trek was an amazing experience. Shout out to Erin especially for all her help, she was wonderful to work with and did a phenomenal job! read more
Erin was fantastic and very helpful in planni...
Patagonia
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Dec 3 - Dec 9, 2022
Erin was fantastic and very helpful in planning my trek on the W circuit in Patagonia. Communication was always prompt and concise, and she definitely took the time to answer all my questions. read more
Christmas getaway in France was everything we hoped for!
France
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Dec 5 - Dec 12, 2022
Thanks to Lise with Trip My France, we thoroughly enjoyed our time in Alsace and Paris. Lise helped build an itinerary that met our expectations, with some structured tourism as well as time to discover sites on our own.
The hotels in Colmar (Hotel Le Colombier) and in Paris’ Latin Quarter (Hotel Jardin de Cluny) were excellent. Alsace Safari provided an informative tour of Alsatian cities all decked out for the holidays with just the right amount of driving and walking time in addition to... read more
Bonjour Karen and Dennis,
Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. Your comments are very helpful. In particular, those about your tours in Alsace and the Half day guided tour of the Palace of Versailles. Despite this little hiccup, it's... read more
Last Minute Trip Planning
Vietnam
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Nov 29 - Dec 12, 2022
Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.
Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our... read more
Dear Peter,
Thank you so much for such a great review! It is my pleasure to assist you on this trip. We are so happy to hear that you have had a great vacation in Vietnam. I hope to see you again on your next holiday in South-East Asia.
Wish you all the best and hope to welcome you again in the future!
Dat
Fall 2022 - Turkey Trip
Turkey
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Nov 25 - Dec 3, 2022
Our trip was fantastic. From the moment we arrived until we departed, we were covered. We had wonderful guides, hotels, and transportation. I would highly recommend our guides in both Istanbul and Cappadocia. They were full of information helping us to step back in history and experience the deepness of each location. All of our excursions were well planned and exceptional. We enjoyed the cooking class, the Turkish Bath, and the balloon ride. Our hotel on Istanbul was comfortable and... read more
Dear Melody,
We are so glad to read your review, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.
Best regards from the whole Trail Travel team,
Berat
Galapagos Adventure Review
Galapagos Islands
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Nov 12 - Nov 27, 2022
Most Memorable places: Las Quilotoa in Ecuador, Scuba Diving at Kicker Rock, Charles Darwin Research Center, El Rancho in Santa Cruz, Bartolome Island (this boat crew and company offered fantastic service and the lunch on the boat was amazing!), Hike at Sierra Negra Volcano in Isabela Island, Snorkeling in Isabela Island, Kayaking in Tortuga Bay with Turtles and Sharks
Tour guides that were awesome and I would recommend for future trips: Daniel, Wilson, Enrique
Thank you to Alvaro and... read more
Hello Jessica!
So excited to read such a wonderful review about a magnificent experience in the heart of the world: Ecuador!
It warmed my heart so much each one of your words and keep assured that all of your feedback is so valuable to better our service for future travelers; I'm extra happy that your adventure ended beautifully and I truly hope to see you in the near future to yet again plan a new adventure, this time: The Amazon!
Warm hugs,
Alvaro
3 cheers for Kimkim and especially for Irene!...
Spain
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Nov 11 - Nov 28, 2022
3 cheers for Kimkim and especially for Irene! If we could give her 10 stars out of 5, we would. As 2 retired teachers who enjoy travel, had never been to Spain, and have enjoyed a number of organized small group tours, we wanted to plan an individualized trip to Andalusia. Enter KimKim, and specifically Irene, who is a local tour operator in the north of Spain. After sharing with her our preferences, she created an initial draft itinerary for us. We worked together on honing the plan for... read more
As I said before, thanks to both of you for making it easy.
It has been very pleasant to work for you from the creation of the plan to your return home.
Thank you for not only helping us but also future travellers.
I hope we can work together again.
Irene
Well-planned trip with knowledgeable and fun guide
Ecuador
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May 10 - May 23, 2022
Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend! read more
Hi Rebecca,
thanks for your nice feedback on your tour across Ecuador with us! I'm glad that you and your fiancee were able to join your parents on this trip, and that we could make this a memorable trip for all of you, with activities adapted to everyone's taste.
See you soon in Ecuador for exploring the many other unique places this country has in store!
All the best,
Mathias & the Authentic Ecuador team
WOW is all I can say about this trip. I went ...
Guatemala
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Nov 2 - Nov 12, 2022
WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful.... read more
It was a pleasure to meet you and your family. I hope your Daughter is happy, specially that she has enjoyed buying his wedding dress in Guatemala.
Cheers,
Eduardo
Amazing Cuyabeno experience!
Ecuador
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Nov 28 - Dec 1, 2022
What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my... read more
Hola Joey!
It was so much fun to work together on creating the perfect journey to Cuyabeno Wildlife Reserve. Everyone on my team is so happy that you enjoyed your time and left Ecuador with everlasting memories.
Warm hugs!
Alvaro
Amazing trip in Morocco
Morocco
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Nov 28 - Dec 6, 2022
We had an amazing trip in Morocco. Many thanks to Abdel for his detailed itinerary plan and recommendations on many things such as transportation and restaurants. His reply was always prompt. The booking manager Said was very helpful as well. We suppose to have mountain hiking in Imlil Valley, however when he learnt that I had a knee problem, Said changed the trip to mule riding instead for us, which is also fun and memorable. And when our flight from Fes to Marrakech was rescheduled to a... read more
Hi Zhou,
Happy customers make us happy so this is fantastic to read!!
We are so thankful that you shared your experience with our service and gave us such a great review. Glad to hear that we designed a wonderful trip for you and have memorable moments in our beautiful country. We pride ourselves on the professional service we provide, and we will make sure to keep satisfying our guests to the fullest. Such valuable feedback helps us to continue improving on the aspects that matter most to our guests.
Thanks again and I hope to have you again in Morocco.
Best,
Abdel
Trip to Leh November 2022
India
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Nov 7 - Nov 11, 2022
My girlfriend and I had a fantastic time on our guided tour in Leh and Ladakh in November 2022. The scenery there was breathtaking (literally - it's very high!), and all the monasteries and temples we saw were very interesting to see and learn about. We had an extremely knowledgeable guide with us the whole time, and a driver who navigated the city of Leh and the surrounding area with impressive ease. The guide knew all about everywhere we went and was really helpful in sharing his own... read more
Dear Will,
We are pleased to know that your holiday experience with us was fantastic despite you falling sick during the tour. Many thanks for your appreciation of our guides , drivers and accommodation we had booked for you and your girlfriend.
I know first couple of days have not been so easy for you due to health issue, however, your positive attitude and our little effort made rest of your experience memorable. Your kind words are greatly appreciated.
We look forward to welcome you again for your next holiday to India,
Kind Regards,
Ravi
Our trip to Costa Rica was an incredible expe...
Costa Rica
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Dec 3 - Dec 10, 2022
Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.
read more
Hello Elicia,
Thanks for your excellent review.
I am so happy to read your family had a great time in Costa Rica and a unique experience working with us.
I hope you will visit us again to continue exploring this paradisaical destination.
Pura Vida,
Olman
A memorable visit to Chile's Araucanía region
Chile
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Dec 5 - Dec 10, 2022
We had a truly memorable experience in Chile thanks to Lorena Huidobro, from Turismo Milodon, our kimkim-appointed tour company. Lorena arranged for us a wonderful five-day, outdoor-oriented visit to La Araucanía region of the country, centered around the small town of Pucón, at the foot of the majestic Villarrica volcano and next to the lake of the same name. Led by expert tour guides from locally-based Rehue Expediciones (Ermin and Ricardo), we hiked Conguillío and Huerquehue National... read more
Dear Antonio and Becky,
I am so happy to hear all went well despite the scare of the parks strike, not-so-perfect weather, and muddy conditions. You are truly troopers! It is a beautiful area indeed not many explore. I hope you will continue to visit amazing places all around the world.
Wishing you both nothing but the best,
Lorena
Thank you Jason for planning such a wonderful...
Chile
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Nov 30 - Dec 10, 2022
Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was... read more
Hi Alane and Jim,
It was a pleasure to work in the creation and delivery of your great adventure in Chile. We hope to welcome you back soon.
Regards,
Jason.
I can’t say enough wonderful things about our...
Portugal
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Nov 28 - Dec 6, 2022
I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt... read more
Hello Jill,
I am super happy to receive your feedback and to know that you really enjoyed your time in Portugal!
Thank you once again for trusting Kim Kim and Across Portugal!
Your friend in Portugal - Pedro & Across Portugal Team
Magnificent trip!
Morocco
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Nov 28 - Dec 6, 2022
My hubby wanted to go to Marrakesh for his big birthday. So I was looking for a way to get started on planning our trip, and came by KimKim and read the reviews. I looked up Morocco and found Yasssine. I contacted him, and within 24 hours he responded. He asked me about our interests and what I wanted to accomplish, and between our wishlist and Yassines’s knowledge and expertise, we began to plan our trip. The feedback was easy and progress was måde quickly. Yassine offered up suggestions and... read more
Thank you so much for your review and I'm so happy to hear that you had a fantastic time in Morocco. I really enjoyed working with you on planning your trip. Hamza is indeed a great driver with a great personality, I'm so happy that you enjoyed exploring the country with him and that he was very accommodating and helpful throughout your trip. Thank you again for your trusting us to plan this trip for you and your hubby :)
Ecuador and the galapagos islands
Ecuador
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Nov 25 - Dec 8, 2022
Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.
Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌
Highly recommend kimkim, was our first time and we will be using them again... read more
Dear Stephen,
Thank you very much for your great comment, it was really a pleasure to help you, and I am very happy that you enjoyed our beautiful country. We are waiting for you in a next opportunity, enjoy your day very much.
A big hug from UIO!!
Morocco in winter
Morocco
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Dec 4 - Dec 11, 2022
When we had decided to travel to Morocco in December, we started doing research and looking for a trip that worked with our schedule. After being unable to find a group tour that worked with our dates, we tried kimkim, which we had not used before.
From our first correspondence with them, we found the website easy to use, the responses prompt, and the willingness and ability to create an itinerary based on what we wanted to see and do incredible. They would offer suggestions ranging from... read more
Hi Kurt,
Thank you for finding the time to share the details of your recent visit.
We are delighted to learn that you found our company to be remarkable and our guest service to be accommodating and friendly. Our team strives to provide a full-value experience for our valued guests, so happy to know that we have delivered this commitment to you.
We wish to serve you again in the future and design another great trip for you in our beautiful country.
Best Wishes,
Ali
Hakim planned a fantastic visit to Morocco! T...
Morocco
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Nov 29 - Dec 9, 2022
Hakim planned a fantastic visit to Morocco! The trip was very well planned, and we covered a lot of ground very comfortably, visiting all of the major cities/sights. The driver was wonderful, and we had excellent guides in each of the locations we visited. `We especially enjoyed the Sahara experience, and were pleasantly surprised at how nice the tent was and how good the food was. All of the hotels were lovely. I recommend Hakim very highly, and am so glad that we found kimkim. I will... read more
Dear Anu,
Thank you so much for taking the time to leave such wonderful and valuable feedback!
It has been a real pleasure to work with you offering you such a beautiful trip. I am very happy to hear that you and Rachel had a great holiday. I wish you had more than a longer vacation so you can enjoy the other side of Morocco. But, I'm totally confident this is not the first and last experience. I'll be glad to work with you again in the future and offer you a unique and better... read more
Kimkim is awesome! I have discovered a treasure- thanks to my world traveling son!
Italy
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Nov 27 - Dec 6, 2022
I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.
My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met... read more
Thanks, Beth...
really sweet of you!
I am glad that you enjoyed Italy and you had a lovely time in my country.
Hope in the near future to help you again...
ciao vale
Egypt 2022
Egypt
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Dec 2 - Dec 11, 2022
Ibrahim and Amr were great when planning the trip. Responsive (considering the time change) and very active while we were in Egypt if we had any questions. We had a 10 day experience between Cairo, Aswan, Edfu, Luxor, and Hurghada. All of our transportation was timely, the transition between each city was flawless, and the package was well planned. We were greeted at each destination with a contact, and hand delivered to a new guide in each city. Egypt itself was beautiful and I would suggest... read more
All of our guides were excellent. Very info...
Vietnam
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Dec 2 - Dec 9, 2022
All of our guides were excellent. Very informative, personable and helpful. Their English was good.
Would definitely use again and would recommend to others
Dear Peggy,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. I will pass your words to our guides. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.
Best regards,
Camellia
The Moroccan Grand Tour
Morocco
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Oct 16 - Oct 28, 2022
I’d wanted to visit the beautiful country of Morocco 🇲🇦 for years, so I decided to work with KimKim to plan and book my trip. I normally plan and book all my trips on my own, but since I wasn’t too familiar with the country (or the languages), and after doing extensive research on tour companies, I chose KimKim to plan my tour.
I was very pleased with how the planning of the tour went, thanks to Said, the booking manager. They made the planning process very easy, and even though it was... read more
Hi Ed,
Thank you so much for sharing the travel experience you had with our company.
We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you. The team at Original travels always endeavors to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Morocco is known for its hospitality and generosity and it always opens its doors to guests like you to explore its... read more
Wonderful adventures! Our guide, Karin was so...
Morocco
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Dec 6 - Dec 11, 2022
Wonderful adventures! Our guide, Karin was so knowledgeable and personable! Thoroughly enjoyed every minute of the experience! I loved riding through the desert on a camel and the sunrise there! read more
Hi Mariellen,
Thank you so much for leaving us this 5-Stars review. The Team Original Travelers are so happy to hear those wonderful words from you.
We’re happy to hear that you enjoyed your journey with your driver Karim, he is one of our best drivers. I'm pleased to share your review with him and we all hope to see you again in our beautiful Morocco :).
Best Wishes,
Ali
Linda is the best!!
Ecuador
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Nov 25 - Dec 9, 2022
Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy... read more
Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure... read more
Morocco you stole our heart ❤️
Morocco
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Nov 25 - Dec 4, 2022
This trip was truly one of the most memorable trips I've ever been on. I normally research and book tours on my own but booking through kimkim was the best decision we could've made for our visit to Morocco. It was the most relaxed I've ever felt on a vacation knowing that our itinerary was already planned out for us.
From beginning to end, our driver Ismael made sure that we were safe on the roads as we visited multiple cities. He was also very accommodating in our outing and a few... read more
Dear Andrea,
Thank you so much for your motivating and wonderful feedback!
I would love to say that it has been a great pleasure for me to work with you and the other girls, assisting you and offering you this lifetime experience. I truly wish you had a longer duration to explore more areas but I'm confident that you'll consider a future trip to Morocco again.
I'm also happy to hear Ismael and your local guides were all at your expectations. They'll be very happy to read your words and this... read more
Unforgettable journey
Egypt
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Nov 26 - Dec 4, 2022
Our trip from Aswan to Luxor was a great one, including Abu Simbel. The Nile Cruise from Aswan to Luxor is one of the best trips, beyond the expectations. Amway Nile cruise was a very good choice. Visiting all arkeologic sites on the way was exciting. Our guide Moode (his nickname) explaind the history full of passion.
Quite a different, but still great experience was the trip to White & Black desert! The scenic views that accompanied us, with the assistance of Mustafa throughout our stay... read more
Hello Rozi,
So happy to hear you had a great time in Egypt, it is always great to hear positive comments from our travelers.
Thank you again for trusting us to plan everything for you and wish to see you again !
Ibrahim
My friend and I had the best time in Ecuador ...
Ecuador
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Nov 30 - Dec 6, 2022
My friend and I had the best time in Ecuador thanks to kimkim! When my friend had to delay her arrival by a day last minute, Alvaro and Daniela helped us change our itinerary the day before we were scheduled to arrive in country after presenting multiple options for us to chose from. Daniela went above and beyond by spending the day with me before my friend arrived late by taking me to Teleferico and a market. Our guide Danny was great and enjoyable to spend the week with. Our favorite parts... read more
Hello Shelby!
So happy to read such a wonderful review and that you were able to explore Ecuador! I will make sure to convey your beautiful words to everyone involved in your journey.
Looking forward to having you back for yet another great adventure in the middle of the world!
Warm hugs,
Alvaro
Memorable Greece vacation
Greece
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Nov 17 - Nov 27, 2022
Overall an amazing trip and memorable experience for our family. Thanks to KimKim team and Amalia for the thorough planning. We hadn't travelled in a while since Covid and this was our first big international vacation in three years, and also the first one for my six year old.
Amalia was super responsive. Communication throughout the planning phase was spot on. She made sure to ask for our personal preferences, put together a custom itinerary, and made sure to plan a luxurious vacation... read more
Dear Vidhyashankar,
Thank you so much for taking the time to write this amazing review! Me and my team highly appreciate all your great words about our services and we cannot thank you enough for everything!
I wanted this to be a memorable vacation for the whole family and it's so important to me to know that you enjoyed your overall trip to Greece! I feel lucky that I got the chance to meet you and your beautiful family in person. I had a great time!
I wish I get to see you again in the... read more
Fantastic time!
Morocco
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Dec 6 - Dec 11, 2022
Fantastic time! Our guide's name was Karim from Original Travels, and he was excellent. Completely fluent in English and very well versed on the areas we visited, we felt like we were in the very capable hands of an expert. Plus, he was super-friendly with us, versatile and spontaneous. Whenever we asked him to stop at a place along the way, he'd do it and explain what was special about it. Memorable activities ranged from climbing to the fortified granary atop Ait-Ben-Haddou to the... read more
Hi Joseph,
Thanks for devoting some time to leave us such an awesome review.
We are really happy to hear that you spent a great time in Morocco and you had a unique and lifetime experience with your driver Karim. It really makes our day when we learn that our guests enjoyed their trip and we make their journeys memorable. All the members of our company will be thrilled to hear such compliments, especially Karim; I will make sure to pass your positive feedback on to them.
Thank you again and looking forward to having you once again in our country:)
Best Wishes,
Ali
Costa Rica
Costa Rica
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Nov 26 - Dec 9, 2022
Bryan put together a wonderful trip! Everything went seamlessly and the tours and accommodations were amazing. Rental vehicles were picked up our hotel and shuttle service to the airport ordered. There were so many details that were taken care of and it was nice to know that if we needed their help or support while we were travelling that they were there for us. Thankfully the people of Costa Rica were very hospitable and welcoming everywhere we went and the trip was very memorable. ... read more
Hola Lisa,
I appreciate your feedback. I am glad to know that you had a great experience in my country.
Thank you for your visit. It was a pleasure to work with you! - reach me back if you want to visit Costa Rica in the future!
Pura Vida,
Bryan
Iceland is an extraordinary experience of a lifetime
Iceland
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Nov 26 - Dec 2, 2022
Iceland has been our favourite travel destination so far with its extraordinary experiences. We worked with Jenny for the last 5-6 months to plan the itinerary. She was supportive and patient while listening to our interests and suggested a trip plan accordingly. I was very keen on seeing the Northern lights and thankfully she booked the ‘superjeep tour’ for us instead of the regular bus tour as it was faster and we could do off-roading. The tour was booked on the second last day of our trip,... read more
What a great start to your trip seeing the aurora borealis on your first night!
Thank you for your suggestion of a Whattsapp group. This is not something we have at present, but we do have a 24 hour telephone number which, as a team, we share the responsibility of.
Sometimes the weather can change the best made plans and for you both this was the case. I am so glad you chose to take the 'dry land' dog tour after your sled tour was cancelled, I know meeting the dogs was something you were really looking forward to.
Chile top to bottom
Chile
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Nov 20 - Nov 30, 2022
Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would... read more
Hi Heidi,
Thanks for taking the time and sharing your experience about your trip 😃
We're very happy to know that you had a great time and also with our team!
We look forward to welcoming you to Patagonia soon!
All the best!
Emi
Thanksgiving trip to Spain
Spain
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Nov 20 - Nov 26, 2022
We spent the week of Thanksgiving in Spain (family of four, including two teenage boys). James planned a very exciting and comprehensive trip for us, and Angela took care of any of our needs while we were there, including a last-minute switch I made to our itinerary which likely required some pretty impressive effort on her part to accomplish, but she did so quickly and graciously. We had extremely well informed guides to lead us through sites and cities, who shared with us a great deal of... read more
Hi Tamara! Many thanks for your review, we're thrilled you had such a fantastic time. Lots of happy memories created, I'm sure! It was a pleasure to plan and arrange this 'go-go-go' trip for and with you, and I'm pleased it all worked out well. Thanks again and un abrazo! James
Our Amazonas guide, Claudio Gutierrez, was th...
Colombia
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Nov 25 - Dec 8, 2022
Our Amazonas guide, Claudio Gutierrez, was the absolute best guide. He showed us amazing wildlife, introduced us to fascinating people and was funny, knowledgeable, and a true pleasure to hang out with. He totally understood our travel vibe and added extra walks and activities beyond the itinerary. His passion for the Amazonas was so infectious we simply wanted to stay and explore more with him. We would go back just to visit Claudio as we count him now as a friend.
read more
Dear Anna-Karin,
I am so happy to hear that you had such a unique and great trip. It sounds like you were able to see the people and nature at its best and took something for your future life - a new friendship and great experiences. We will pass on your compliments and thank you for your nice comments! Thank you very much and
See you hopefully soon,
Michael
Solo Female Traveller - Birthday Trip in Guatemala
Guatemala
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Nov 19 - Nov 25, 2022
I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could... read more
We really appreciate your opinion on this program in Guatemala and we are sure we did our best to provide you with the experience of local activities that will remind your family!!
I will be sure to pass your cheers to Luis Pedro for his guidence on this adventure.
We highly recommend spreading the word about our Country!
Fabulous time in Peru with kids <3
Peru
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Nov 27 - Dec 3, 2022
We took a trip to Peru (primarily Sacred Valley) over Thanksgiving with our 3 kids and our friends with 2 kids and had an absolutely lovely time. Our guide, Justino, and the driver, Ruben, were A+. Knowledgeable, flexible, fun, kind--all of the things that help make a trip comfortable and safe and delightful, they provided us with. This is our second trip to have taken with a "kimkim" vetted team and we have had special, memorable experiences. Very grateful. Highly recommend. read more
Thanks for your complete review Anne! Fantastic to hear your trip exceeded all expectations - We are glad to hear you enjoyed the restaurants on your trip and that you had a nice experience at the village. Thanks again and we hope to see you again sometime!
Kind regards,
Aspiring Adventures team.
The Guide Flor was very informative and very ...
Peru
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Nov 30 - Dec 7, 2022
The Guide Flor was very informative and very helpful. So were the drivers, the hotel staff. Very memorable trip and for overall safety.
Thanks a lot read more
So glad to hear you had a lovely time in Peru! Thanks again for choosing Miski Travels!
Loved Costa Rica !
Costa Rica
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Nov 19 - Nov 25, 2022
Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a... read more
Hola Shantanu,
Thank you for taking the time to leave us this amazing review. For all of us here at Serendipity Adventures it was a pleasure to work with you on planning, booking, and operating your vacation
Maybe you could visit Costa Rica in the future! :) Just let me know...
Pura Vida,
Bryan Leon
A great holiday!
Morocco
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Nov 26 - Dec 3, 2022
Our trip to Morocco was fantastic. Our guide and driver Yassine was engaging, fun and very reliable…we would definately recommend. Our Guide in Fes, Said, was absolutely first rate. Also, Bob in Dades valley was also totally great. His suggestion of a local hike in Boumalde Dades was far superior to the planned hike in Rose valley and should be offered to future travelers.. the hotels selected by Sharon had just the right balance of comfort and authenticity and the balance of free time was... read more
Thanks, Clark for taking the time to write such a great review. We agree that Bob is fantastic and that the hike that you did is awesome. We normally are flexible when our guests choose to hike and as there are no shortages of amazing hikes in the area, we often provide choices based on our guests' preferences and fitness levels and many do choose to do a similar hike to the one that you did. The Valley of Roses is actually the name given to two river valleys - one is Dades Valley (although... read more
An amazing once in a lifetime trip!
Argentina
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Aug 16 - Aug 27, 2022
This was my wife and I honeymoon. I have to say that Lucas, our kimkim planner , was absolutely fantastic! Lucas was always available for us and even when on the vacation we questions and Lucas was there to help. He worked with me on every detail of the trip and we really packed on a lot of stuff into our trip. The glaciers were our favorite part in calafate. So beautiful! What was great is that everything was taken care of. Flights, transportation, reservations, activities, tours everything... read more
Hello Jesse, I´m really happy that you had a great time on your honeymoon trip to Argentina, it´s been a pleasure to be part of a such special journey. Thank you for your nice words and I hope you return to South America soon =). All the best!!
Amazing Trip in El Nido!
Philippines
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Dec 4 - Dec 8, 2022
My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the... read more
Hi Dorothy,
Thank you for your wonderful review and I'm glad you had an amazing time in El Nido! It's great to hear that you were happy with all the guides and hotel staff and loved the islands!
Thank you choosing to do this trip with us. It was my pleasure to put it together for you and I look forward to organizing another great vacation for you in the future. My company also specializes in Colombia and the Western US --- please keep us in mind if you ever consider visiting those amazing places!
We had a wonderful trip to Peru. The booking ...
Peru
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Nov 20 - Nov 27, 2022
We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and... read more
Hi Runita,
Thank you so much for taking the time to leave us a review. I'm so happy to hear you had a wonderful time in Peru despite the airport closing and other hiccups along the way.
We hope to welcome you back in the future to check off some of the places you missed!
Best,
Johanna
Chile bottom to top November 2022.
Chile
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Nov 3 - Nov 17, 2022
The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons... read more
You finally did it, Cindy! After almost 3 years of struggling with the pandemic, I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It's beautiful to have made friends along the way and memories that will last forever.
It was a pleasure meeting you
my best wishes!
Emi
Great trip to discover Costa Rica
Costa Rica
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Nov 28 - Dec 7, 2022
The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests. read more
Hi Clement!
I am so happy to hear that you had a great time. It was a pleasure for the entire Serendipity Adventures Team to be part of your trip.
Pura Vida!
Overall, great experience with a few hiccups
Costa Rica
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Nov 26 - Dec 1, 2022
Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line... read more
Our trip was planned perfectly. Every detail ...
Brazil
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Dec 2 - Dec 6, 2022
Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends read more
Dear Allison,
I'm very happy that your custom tour was so successful and that you enjoyed your time here in Brazil.
Thank you so much for your great feedback. It is the best motivation for me to continue doing my work with enthusiasm.
Kind regards,
Daria
Disappointing Experience
Egypt
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Nov 25 - Nov 28, 2022
Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where... read more
Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable... read more
Amazing Morocco
Morocco
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Nov 23 - Dec 1, 2022
Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert... read more
Hi Elizabeth,
Thanks for leaving our business a 5-star rating, it’s truly appreciated!
We’re pleased that we were able to provide you with exceptional service and lived up to your expectations. We are always passionate about sharing great moments with our guests and immersing them in our inspirational culture. You have left a smile on the faces of our team with your kind words; it really means the world to us!!!
Looking forward to having you again in Morocco.
Best,
Abdellah
An unforgettable experience
Costa Rica
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Nov 20 - Dec 4, 2022
Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure! read more
Hello Nathalie,
Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.
It was my pleasure to plan a great itinerary for your family.
Let's hope this is not the last time you visit my country!
Pura Vida,
Olman
Our trip to Peru
Peru
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Nov 20 - Dec 1, 2022
Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized... read more
Hi Zvonko,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. We are happy to know you had a great time here even during the strike. I'll share this with all our guides and team.
Please take care both of you and if somehow we can help in the future, just let me know. I will be always happy to help!
Kindly,
Liz.
The whole trip was amazing, well planned by E...
Albania
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Nov 12 - Nov 19, 2022
The whole trip was amazing, well planned by Ed. Our guide Nik was amazing, really friendly, accommodating, welcoming and really made the trip. Would recommend for sure.
Thanks so much for the kind words - I know Nik had a great time showing you Albania! And if we'd known you were so dog-friendly we would have brought Bubi for the entire trip, not just the last day!
Great guide, poor accommodation choices
Uganda
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Nov 10 - Dec 3, 2022
Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this read more
Jambo Jeff,
many thanks for your feedback. Thank you for the time for the telephone conversation today.
We are sorry that the Lodges did not match exactly the expectations. We are always trying to find special accommodation that is either fitting into the budget and/or has a special beautiful setting that we think is matching the customers wishes.
Asante sana,
Vivian and team.
I was satisfied with everything. Guides and d...
Peru
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Nov 20 - Dec 1, 2022
I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends. read more
Hi Tatjana,
Thank you very much for your comments, I am very happy to know that you recommended us to your friends!
We were very glad to help with and during your trip to Perú and even the strike I'm happy to know that you were satisfied with our services!
I will be always happy to help!
Kindly,
Liz.
Costa Rica 2022
Costa Rica
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Nov 23 - Nov 29, 2022
Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our... read more
Hi Loni,
I hope you are well.
Thank you for your time and leave us this beautiful review.
It is great to know you enjoy every destination you have in your itinerary. I am gladly assisting you during this time.
I hope you could visit Costa Rica in the future, and explore different areas of our beautiful country.
Kind regards,
Yuliana
Costa Rica 2022
Costa Rica
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Nov 19 - Dec 1, 2022
We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect! read more
Hi Mark, Thanks a lot for your feedback, I am glad that you enjoyed Costa Rica.
Alberto
Amazing group of dedicated and knowledgable staff...
Guatemala
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Nov 20 - Dec 3, 2022
From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His... read more
Thank you for all your words and for the opportunity to work with you and your family here at Antigua, Guatemala city and Belize.
It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Belize and Guatemala the better.
Hope to see you back again soon, cheers!
Morocco Experience
Morocco
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Nov 26 - Dec 3, 2022
Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we... read more
Peru
Peru
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Nov 18 - Nov 25, 2022
All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint. read more
Hi Nigel,
So glad to hear you had a great time in Peru and enjoyed your tours!
We hope to welcome you back in the future,
Johanna
A great trip!
Jordan
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Nov 27 - Dec 4, 2022
We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.
Samir was always... read more
Hi John
So happy to see your kind words.
Hope to see you again in Jordan.
Be well and safe.
Samir
Belated Honeymoon in South Africa
South Africa
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Nov 18 - Nov 28, 2022
We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for.
Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our... read more
Hello Adam
Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. ... read more
All the guides were wonderful. Ana for the T...
Chile
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Nov 8 - Nov 17, 2022
All the guides were wonderful. Ana for the Torres del Paine, Jorge for condor and trekking, Ray and Gonzalo of Andoandes for volcanoes and hot spring read more
Hi Min,
Your kind words are much appreciated and it is wonderful to know you and Zheng enjoyed this diverse adventure throughout Chile and Argentina accompanied with friends.
Best wishes for both of you,
Lorena
We had a wonderful trip
Costa Rica
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Nov 19 - Nov 26, 2022
We had a wonderful trip and everything worked out wonderfully. Everything planned worked smoothly and on time. Here is a short review:
The car was delivered on time. We did not get to see a lot of Poas as it was very cloudy and raining heavily. The Arenal observatory lodge was great so was the complimentary breakfast and the dinner menu. The pool and hot tub are spectacular. It is 30 minutes away from the touristic La Fortuna area but that was just fine as the little that I did get to see of... read more
Hola Johanne,
Pura Vida :) Thank you to contribute to our local economy with your visit. We appreciate you taking the time to share your rating with us.
We will share your comments with all partners involved. Just drop me a message at any time if you want to visit some other areas of my country :)
Be Well,
Bryan
Amazing trip to Iceland!
Iceland
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Nov 14 - Nov 21, 2022
We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip.
We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you... read more
Thank you so much for the lovely review, Sejal. I am so glad that you enjoyed your trip even with the multiple snowmobile tour cancellations. Persistence paid off and I'm happy that you were eventually able to experience this "must do" activity. The surprise engagement was fun to be a part of and I'm thrilled for the two of you. Thanks.
Argentina November - excellent stress free trip
Argentina
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Nov 22 - Dec 3, 2022
Oleksandra did a great job organising our 12 days in Argentina with brief stops in Brazil and Chile. She packed in as much in as she could without it feeling too rushed, though we did move about a lot and everything went very smoothly, pickups, flights and excursions. The excursions were well chosen and well run. Often we were on our own with a guide just for 4 of us which was fantastic, though we weren’t expecting it and I guess it was just how it worked out on the day.
The guides were... read more
Hi Miranda,
Thank you very much for the review. I am glad that you have enjoyed the trip! Also, thank you for all the comments, we will definitely take them into account in order to improve our services.
Thank you!
Oleksandra
Can’t choose just one place as they all were ...
Australia
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Nov 18 - Dec 2, 2022
Can’t choose just one place as they all were amazing!! Liz really did a fantastic job guiding us through when choosing what I thought would be the most interesting places for us. When we had questions Liz would get back to us in a prompt time period. We never experienced any bad tour guides along with our pickups. They were prompt every time!!!
Liz went over expectations from me when planning. She watched my budget but also was able to provide us great entertainment and adventure! read more
Dear Cheryl, Dara and Devon,
How happy it makes me read your review (plus the nice conversation we had today Cheryl),
I am very glad you enjoyed the trip so much and that the long standing relations we have with our suppliers resulted in an upgraded trip for the price of a regular one !!!
It was a pleasure working with you ! Happy holidays to you and your family !
Liz
I think Ndudi covered most of what I would li...
Chile
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Nov 14 - Nov 26, 2022
I think Ndudi covered most of what I would like to say about the trip however we had some issues at that last hotel.
There was a minor issue too but this was the main one. When checking out the clerk at the desk kept insisting that our room was not paid for and we needed to provide a credit card to pay for the room. He didn't have any idea of how the rooms where booked and who was responsible for payment. He said he needed to wait for somebody to Call and confirm that our room was paid... read more
Sam,
Thanks for the comment. I am glad you had a nice trip!
Unfortunately with the pause of the pandemic there was a lot of turnover and many employees are new to their respective companies in all areas of tourism in Chile and Argentina. We are very watchful that all client reservations are paid in the periods required by the operator, but we have noticed that the internal systems of some companies haven't become well oiled machines quite yet.
I expect these sorts of situations will... read more
Amazing Trip
Egypt
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Nov 12 - Nov 28, 2022
Words cannot adequately describe the positive experience we had with Sherif and his team. From the planning stages to the actual trip, no detail was overlooked. He offered excursions that he felt might fit our family; the Fayoum safari and sand boarding adventure was a HUGE hit! This was our first time traveling to Egypt, and it was extremely comforting to know he was behind the scenes making sure everything went according to plan. We truly cannot thank him enough!
If you are thinking of going to Egypt, and feel a little overwhelmed like I did, Dunes and Beyond is your answer.
Hi Jon,
What a wonderful feedback to read
We are very happy to know that you and your family have enjoyed your time in Egypt.
We look forward to seeing you again in Egypt very soon.
Best,
Sherif
Winter Trip to France
France
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Nov 26 - Dec 4, 2022
Everything was perfect for our Winter trip. I will definitely use kimkim in the future.
The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute.
The hotels hit all the right notes. read more
Bonjour David,
Thank you so much for your kind review! A winter trip in France was a good choice. It is lovely to read that you enjoyed Paris, Champagne & Alsacian christmas markets.
I wish you some Happy Holidays, and see you soon in France,
Valentine
Amazing time in Costa Rica!
Costa Rica
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Nov 21 - Nov 28, 2022
I had planned my trip to Costa Rica for February, but it had to be rescheduled for November. It was a great relief that the KimKim team assisted me and made all the changes easily and smoothly from the beginning until the end :).
My partner and I had an amazing time in Costa Rica! The whole trip was on-point, without any issues with the activities and transportation within the country (which was my biggest concern, since the roads are tricky to navigate). We arrived in San José and... read more
Ecuador and the Galapagos Islands. We are so...
Galapagos Islands
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Nov 12 - Nov 27, 2022
Ecuador and the Galapagos Islands.
We are so glad we found kimkim to help book our trip to the Galapagos Islands. I have only great things to say about Daniel, Alvaro, and Daniela who made our trip such a success. Initially, we provided them information regarding our budget, timeline (two weeks), and level of activity and preferences, and they worked diligently in creating a detailed and personalized itinerary that worked best for our group of four. Our trip began in Quito and then had... read more
Hello Paty!
Thank you so much for such a wonderful review and it warms my heart to know that you created everlasting memories discovering the Enchanted Islands.
Getting to meet you in person and laughing was great too! I truly wish that you and Rob can make a little bit of time on your agenda next year to visit other great Ecuador destinations!
Warm hugs,
Alvaro