Kimkim Trip Reviews

4.8
Based on 6,563 ratings
Read 6,563 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

My sons and I had a fabulous time in Guatemal...
Guatemala | Dec 12 - Dec 19, 2022

Y
YAEL A.
Santa Monica, CA | Reviewed on Dec 21, 2022

My sons and I had a fabulous time in Guatemala! Chris was very responsive, flexible, and patient during the planning phases of the trip. In addition, he was able to tweak our plans slightly while we were traveling so that everything was perfectly tailored to our needs. I greatly appreciated his knowledge and expertise. Our local guide, Esmerelda, was also a tremendous asset to our trip.
Thank you for a very memorable and smooth trip! read more

My sons and I had a fabulous time in Guatemala! Chris was very responsive, flexible, and patient during the planning phases of the trip. In addition, he was able to tweak our plans slightly while we were traveling so that everything was perfectly tailored to our needs. I greatly appreciated his knowledge and expertise. Our local guide, Esmerelda, was also a tremendous asset to our trip.
Thank you for a very memorable and smooth trip!

Hotel Review
Jungle Lodge Tikal
Peten

Lovely hotel but very limited wifi and electricity is on only at certain times (planned). I thiought the mosquito for the bed was decorative, but it was actually useful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Dec 21, 2022

Thank you for taking the time to leave us your review Yael! I'm glad your family enjoyed Guatemala and experiencing it with our local team. It was great to meet you all and share some stories. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

We had such a great experience with KimKim!
Ecuador | Jun 17 - Jun 30, 2022

Kelly
Kelly B.
San Diego, CA | Reviewed on Dec 20, 2022

We had such a great experience with KimKim! The local guide and driver they connected us with were amazing. We felt like family at the end of the trip! In the time leading up to the trip, I worked closely with Tatiana to get our itInerary perfect and she was very receptive to listening to what we wanted to do and making all of the changes. We had to leave Ecuador unexpectedly due to political unrest and our amazing guide and driver got us out safely and we were so grateful to have them!

Local specialist: Tatiana Mejia

Solo Peruvian Adventure
Peru | Dec 2 - Dec 12, 2022

P
Paul S.
United Kingdom | Reviewed on Dec 20, 2022

Anne, and the Peruvian Soul team organised my first solo South American trip at very short notice, with impressive attention to detail, coordination and planning. I was equipped with the right information prior to the trip, communication with the team was excellent throughout and the trip was speculator. The guides were welcoming and knowledgeable, especially Julito. I will cherish the memories for a long time to come. read more

Anne, and the Peruvian Soul team organised my first solo South American trip at very short notice, with impressive attention to detail, coordination and planning. I was equipped with the right information prior to the trip, communication with the team was excellent throughout and the trip was speculator. The guides were welcoming and knowledgeable, especially Julito. I will cherish the memories for a long time to come.

Hotel Review
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Reviewed on Dec 21, 2022

Thanks Paul for taking the time to leave the review, despite the short time, I am glad you had a great experience here with us! We may never know but if you come back let us know!

This is a joint review from Tim and Mary. T...
Argentina | Nov 29 - Dec 14, 2022

T
Tim L.
Dallas, TX | Reviewed on Dec 19, 2022

This is a joint review from Tim and Mary.

This was our first time using KimKim for travel planning service and we were pleased with the ease of planning and collaboration with Natalia Canonico and the Buenos Aires-based agency Designer Trips Argentina. We worked together over several weeks and chat correspondence to develop a plan that suited our interests, time-frame and budget. Natalia was very open to our requests and questions, while also providing valuable insights on the elements... read more

This is a joint review from Tim and Mary.

This was our first time using KimKim for travel planning service and we were pleased with the ease of planning and collaboration with Natalia Canonico and the Buenos Aires-based agency Designer Trips Argentina. We worked together over several weeks and chat correspondence to develop a plan that suited our interests, time-frame and budget. Natalia was very open to our requests and questions, while also providing valuable insights on the elements of the trip.

First, our in-country travel services were excellent and we especially appreciated Sophie from Turismo Milodon reaching out to us while we were on the Chilean side of Patagonia.

We were equally thankful that Natalia continued to check in with us while we were in Argentina. She was especially helpful when Mary suffered the blow to her head in BA.

We were also completely satisfied with the drivers, all of whom were friendly and reliable.

Our experience at Hotel NOI Blend Colchagua was very nice and had a very friendly staff, particularly Esteban. We appreciated the rooms, the restaurant and the setting.

We loved Hotel Las Torres in Patagonia-Torres Del Paine National Park . The staff was very friendly and attentive and we appreciated the number of choices for day excursions as well as the quality of the meals. Three of our guides there stood out for their enthusiasm, knowledge and friendliness: Daniel, Valentina and Sebastian. Each of them were thoughtful and open to the sort of wide-ranging conversations that can occur on long hikes. They made our time with them especially enjoyable and memorable. We also liked the bar as a place to gather after our hikes.

Our favorite hotel was EOLO just outside of El Calafate. The staff there was notably well-trained, the food and wine were exemplary, and the vibe was especially relaxed. We found Lucy, our guide on a two or so hour horseback ride from the hotel, to be especially charming.

The Perito Moreno mini-trekking excursion and viewing of the glacier from the National Park was another highlight of the trip, and we were well-attended to by the driver and private guide.

Hostería El Puma in El Chalten was nice, but the highlight there was our day-long hike up to Laguna de los Tres with Nicolas, who, like Daniel, Valentina and Sebastian in Chile, shared his knowledge of the flora, fauna and mountain enthusiastically and was genuinely gracious. He also set the pace to match our capacity.

The El Casco Art Hotel in Bariloche was our second favorite hotel, to EOLO. Both were wonderfully designed and were very comfortable. The highlight of Bariloche was the Isla Victoria Trek and lunch, guided by Carolina. Carolina was charming, informed and we loved our conversations with her as we hiked around the Isla. But the most enchanting part of the day was the lunch prepared for us by Gustavo on the Piedras Blancas Beach. The view, the food and the weather made for a cinematic experience we’ll always remember.

Our hotel in BA, the Mine, was nice, albeit with small rooms common in large cities. We enjoyed strolling the streets of Palermo neighborhood, and had a delicious steak dinner at Lo de Jesus. The Mine Hotel staff, especially Claudio, were very helpful when Mary suffered her accident.

Overall, we were overjoyed with the trip and appreciate Kim-Kim and the agencies, guides, drivers and hotels assembled for us.

One final comment about Kim-Kim’s approach. We found it less than transparent as to pricing for components of the trip, which we find contrary to its fundamental attraction (on-line, message-based communications and service). You might consider our view as the ‘Uber-ization’ of services suggests that competitors of Kim-Kim that are more transparent as to pricing may garner more customers.

Best wishes,

Tim and Mary

Activity Reviews
Torres del Paine Experience
Torres del Paine
Minitrek Perito Moreno Glacier
El Calafate
Trek to Laguna de los Tres
El Chalten
Victoria Island Navigation & Trek
Bariloche
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Reviewed on Dec 20, 2022

Dear Tim and Mary,
Thank you for taking the time to review your trip!
I'm very happy to read that everything went well. It is always our goal to make our travelers take home the best memories of their vacations.
Love to read as well that all hotels and activities were up to your expectations.
All the best and happy holidays!
Natalia

Dream Team
Iceland | Dec 6 - Dec 15, 2022

Sonnya
Sonnya D.
Spring Valley, NV | Reviewed on Dec 19, 2022

Duncan was a dream to work with. Our trip was meticulously planned and laid out for us. All we had to do was follow it. We appreciated Duncan checking in during the trip to ensure things were going well. When we requested to change a planned event, he was quick to cancel for us. We would definitely work with Dunan and KimKim again!

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Reviewed on Dec 20, 2022

Thanks for your positive review Sonnya, you were always easy to work with and positivie throughout. Happy travels for the future.

First time in Asia and first time using a travel agency! Absolutely wonderful experience
Thailand | Nov 23 - Dec 4, 2022

Devin
Devin H.
Wolf Trap, VA | Reviewed on Dec 19, 2022

This was our first time doing a vacation through a travel agency, and KimKim made it very easy to get in touch with a local agency specializing in Thailand trips, and the agent they connected us with was incredibly responsive! The only issues we had during planning were with the platform -- we encountered some trouble uploading and updating our passport information (my wife's last name was recently changed), which caused some confusion during the booking process and resulted in us needing to... read more

This was our first time doing a vacation through a travel agency, and KimKim made it very easy to get in touch with a local agency specializing in Thailand trips, and the agent they connected us with was incredibly responsive! The only issues we had during planning were with the platform -- we encountered some trouble uploading and updating our passport information (my wife's last name was recently changed), which caused some confusion during the booking process and resulted in us needing to buy a new ticket in her new name right before one of our in-country flights. It would've also been nice to have an app version of the portal to make it easier to look at and respond to things on our phones.

Our trip itself was fantastic. Honestly a 9/10 and one of the most memorable experiences we have ever done! Thailand is an amazingly exotic place with incredible food, architecture, and friendly people. Bruce's itinerary made it so at the end of the trip, we felt like we truly got to experience all aspects of the country. The only change I would have made was to add a full free day to our stay in Bangkok and Chang Mai. There is so much to do in both places, it almost felt like we just got a slice of what they had to offer, even though our schedules were full of sight seeing and other activities! Some of the highlights of our activities were the bicycle tour in Chang Mai, walking around Ayutthaya, seeing the many beautiful temples (everywhere), the imperial palace in Bangkok, the two restaurants we went to in Bangkok (rooftop bar with view of the city skyline and river and one local place that had some of the best authentic Thai food we've ever eaten), cooking with a local family in Chang Mai, and snorkeling off Monkey Island in Phuket.

A few experiences did feel a bit "touristy," although we enjoyed them nonetheless. For example, zip-lining wasn't actually in our itinerary, and exists in other places we've been. The 3-hr round trip drive to get to the mountain took up a lot of that day.

Having personal guides and drivers in each location was absolutely crucial. We didn't have to worry at all about transportation and there wasn't much "down time" waiting to be picked up. For some activities farther from the city center (Ayutthaya, elephant care center, zip-lining), I'm really not sure how we would've gotten back to the hotel if we were relying on taxis!

Our guides were very efficient, friendly, and spoke almost fluent English. They were very responsive to questions and changes in schedules, so we always knew when to be were. Mike (our Bangkok guide) was fantastic. Great sense of humor, really knew the history of the city, and took us to some attractions and AMAZING restaurants off the beaten path that were some of the highlights of our entire trip. Ming (our guide in Chang Mai) was super friendly, and we appreciated her taking pictures of us during some of our activities so we could simply enjoy being in the moment and not feel like we were missing out documenting our experience to look back fondly on later.

All of the hotels we stayed at were fantastic. As cost of high-end of hotels in Thailand are relatively affordable for the outside traveler, I encourage everyone to splurge and enjoy the great food, service, and atmosphere that come with them. (Granted, you will pay higher prices for food, drink, and spa services at them!).

In conclusion, even though we might have changed a few things in retrospect, we are overall very happy and satisfied with our trip and would like to thank everyone involved.

Hotel Reviews
Lancaster Bangkok Hotel
Bankok

Fantastic hotel with a great included breakfast and accommodations. Staff was friendly and helpful. The only downside to this hotel is most things are not within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RatiLanna Riverside Spa Resort

Very calm atmosphere - perfect "river spa" feel. Great included breakfast, and fantastic (if pricey) spa experiences. A little far from the city center, but close enough that they are a very cheap taxi ride away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
COMO Point Yamu

One of the most unique hotels I've stayed at in my life. Fantastic character, stunning views. Very much worth splurging on a room with a personal pool. Every morning and night we would just stare out at our surroundings and marvel that we were there. The Thai restaurant inside the hotel is only open a few days per week, but was one of the culinary highlights of our trip. Mouth-watering dishes for a reasonable price. Service could be a little slow at times, but everything else more than made up for it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Night Food tour with Tuk Tuk with guide
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Bangkok City Tour With Grand Palace and Long-Tail Boat Ride
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Historical Ayutthaya Tour From Bangkok
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Fun Cooking Experience With a Local Lanna Family
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Explore Doi Inthanon National Park Tour
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Elephants Day Care at Baan Chang Elephant Park
Chiang Mai

It was amazing to see elephants up close and to touch them! It became clear the elephants were very well cared for, but at first we were a bit nervous because the elephant camp we went to was a different one than was in our itinerary and the facilities were all very VERY new, so it seemed like this camp was recently built (keeping in mind that exploitation of these gentle giants is still alive and well). The English language staff member named Ice was very friendly and supplied us with many interesting elephant facts. Some other staff members felt a bit pushy when it came to engaging with the elephants -- i.e., do this pose for the photos now. Lunch was an interesting affair, as some of the staff didn't seem to know how to cook the dishes properly as they were guiding us through the recipes. Overall a good and memorable experience, but I think this camp needs to polish up some of the rough edges.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Chiang Mai Countryside Exploration by Bicycle (Join-in)
Chiang Mai

Our guide for this tour was one of our favorite locals we met on our trip. Super friendly and genuine, didn't rush us anywhere, and seemed so easygoing. He showed us some amazing local spots that we would've never seen otherwise! Was great to get a feel for the local area and how Thai people live. We regret not getting a photo with him!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Island
Phuket

It was magical to see all the incredible islands up close and for the most part, snorkeling and swimming were fantastic. Quite an experience to swim in a cove surrounded by massive jungle rock walls. The boat staff were fun, and we appreciated the big cooler full of free drinks to keep us hydrated! Monkey island was kind of a disappointment, although the snorkeling around it was amazing. Very crowded and we only saw one monkey "in the wild." There were more on the edge of the beach, but they were all in cages, apparently because they were sick? It wasn't clear. The food was okay, as it was a buffet of spaghetti, chicken wings, and watermelon that hundreds of people were eating. I would've preferred to pay extra to go to a local restaurant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bruce Peng
Bruce
Bruce Peng
Local specialist in Thailand | Reviewed on Jan 06, 2023

Hi Devin,
It is so happy to hear that you enjoy the trip! We want nothing but your smile. I believed we did a good job. You have a wonderful experience in Thailand. Hope we have another opportunity to serve you.
Thanks for your information and suggestions. Definitely, we will provide some rewards to your guides.
Happy New year to you and your family in 2023!
Best Regards,
Bruce

New Zealand Rocks!
New Zealand | Dec 5 - Dec 17, 2022

Rebecca
Rebecca B.
Boise, ID | Reviewed on Dec 19, 2022

We enjoyed our trip of a lifetime thanks to the help of Christina. She listened and planned a trip that was perfect for our preferences and also the pace of travel. Our bike trips were fabulous...although now we are hooked on pedal assisted e-bikes! The Dunston Bike Trail is amazing. The helicopter landing on Franz Josef as well was over the top! We couldn't have asked for a better trip. read more

We enjoyed our trip of a lifetime thanks to the help of Christina. She listened and planned a trip that was perfect for our preferences and also the pace of travel. Our bike trips were fabulous...although now we are hooked on pedal assisted e-bikes! The Dunston Bike Trail is amazing. The helicopter landing on Franz Josef as well was over the top! We couldn't have asked for a better trip.

Activity Reviews
The Big Day Out
Hokitika

It's a hard ride...not for the faint of heart. Be sure to bring your own food and water...there's nothing on the trail. But a beautiful way to see the landscape!

Quality of Experience
Guides, Drivers and Staff
Good stories
Transport
It's a van
Glacier Explorers - Mount Cook
Mount Cook Village

Amazing experience...don't miss it.

Quality of Experience
Guides, Drivers and Staff
Transport
Tekapo to Twizel with Cycle Journeys
New Zealand

Loved their bikes.

Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound Full-Day Adventure
Queenstown (NZ)

Weather did not cooperate so we had to shuttle back rather than fly. Made for an extra long day that we would have preferred to not have.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wanaka Bike Tours - Lake Dunstan Cycle Trail
New Zealand

Amazing path. Use an ebike for this one...worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Twin Glacier 30-Minute Helicopter Flight with Snow Landing
New Zealand

We stayed to attempt the landing after a bad weather day...totally worth it. Hang out til the weather changes if you can!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christina Brockie

Amazing Honeymoon in Cambodia!
Cambodia | Dec 14 - Dec 18, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 19, 2022

kimkim did it again, putting together the perfect itinerary for us during a 5-day visit to Cambodia. We especially appreciated our guide, Hout Bunhak, who made the trip extra special and made us feel like family. The travel partner, Travel Asia a la cart was excellent! Our hotel was perfect for our preferences. We hope to return to Cambodia in the future and will certainly utilize kimkim to arrange our next Cambodian adventure! read more

kimkim did it again, putting together the perfect itinerary for us during a 5-day visit to Cambodia. We especially appreciated our guide, Hout Bunhak, who made the trip extra special and made us feel like family. The travel partner, Travel Asia a la cart was excellent! Our hotel was perfect for our preferences. We hope to return to Cambodia in the future and will certainly utilize kimkim to arrange our next Cambodian adventure!

Hotel Review
The Aviary Hotel
Siem Reap

Great service, perfect location, walkable to many spots in town, nice roof pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day cookery class
Siem Reap

This was one of many highlights on our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling the back roads of Angkor (full day)
Siem Reap

This was a great trip and was a nice way to see the temple area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Siem Reap

We really enjoyed this visit. The art program involved is quite unique and we would like to spend more time exploring other activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Reviewed on Dec 19, 2022

Hi Jon & Kelsey. Thanks for your visit and for blessing Cambodia with your honeymoon visit. It was also lovely to meet you both on the first evening.
I'll share the glowing feedback with our guide and all the suppliers involved. Thanks again and I look forward to your return!

Amazing service in helping solve travel problems
Morocco | May 1 - May 9, 2023

Carl
Carl H.
Spain | Reviewed on Dec 19, 2022

So sorry to advise - my trip had to be postponed until late Spring 2023.

Please do not hesitate to contact me then for a review.

Kindest regards for Christmas and the New Year. Carl

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Dec 20, 2022

Hi Carl,

Thanks for your note, looking forward to having you in our beautiful country:)

Best Wishes,
Abdellah

Our phenomenal experience in Costa Rica
Costa Rica | Dec 6 - Dec 12, 2022

Nicholas
Nicholas S.
Coney Island, NY | Reviewed on Dec 19, 2022

Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout... read more

Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout our treks through the rainforest to Arenal Waterfall and the hike around Arenal Volcano.

One tour guide in particular, Victor, who guided us through the Night Walk, provided us with an unforgettable experience. He knew every route perfectly and tailored the walk toward the animals we wanted to see most. We got closer views of sloths and even a caiman than I ever imagined we would. He was also so remarkably knowledgeable and kind, something we found with each of the guides KimKim recommended.

Activity Reviews
Sloth Observation - Day or Night Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Meree was absolutely incredible and helped us...
Norway | Dec 5 - Dec 15, 2022

Erin
Erin B.
Allentown, PA | Reviewed on Dec 18, 2022

Meree was absolutely incredible and helped us out while we were traveling. Will definitely recommend KimKim to others and specifically to our friends wishing to travel to Norway. read more

Meree was absolutely incredible and helped us out while we were traveling. Will definitely recommend KimKim to others and specifically to our friends wishing to travel to Norway.

Hotel Reviews
Snowhotel Kirkenes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorrisniva Arctic Wilderness Lodge
Alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karolina Reinhardtsen

Review of our trip
Chile | Nov 12 - Nov 19, 2022

Syed
Syed Z.
Scottsdale, AZ | Reviewed on Dec 18, 2022

1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda... read more

1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda glacier we did not have anyone to pick us up. we waited for half an
hour and then took a ride from a stranger.
3. The last day we were waiting to be picked up to go go the airport and the driver had the wrong time for the flight, totally not aware. We had to call the company and they sent a driver we barely missed the flight.
4. When we reached Santiago our luggage didn't arrive we texted you no response. It was not a great experience after the amou t of money spent.

Local specialist: Emilce Alonso

AMAZING experience!
Morocco | Dec 3 - Dec 9, 2022

C
Cynthia B.
Shaw, DC | Reviewed on Dec 18, 2022

Hakim and his team were amazing and helped arrange the most wonderful birthday trip for my husband. From start to finish and very moment in between, Hakim was great to work with and was attentive to all our needs and wishes. Such a special trip! I would recommend KimKim and Hakim, in particular, to anyone who wants help in planning an excellent, stress free holiday! Thank you!

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Dec 23, 2022

Dear Cynthia,

Thank you very much for your feedback! It has been a truly great pleasure for me to arrange such a beautiful trip for you and Jonathan for his 50th birthday. Your recommendation is something I truly appreciate.

I hope to welcome you again in the future with a new trip to discover the other side of my beautiful country, the Coastal and Northern cities of Morocco!

Greetings to Jonathan!

Best,
Hakim

Ecuador is an incredible country and I feel s...
Ecuador | Nov 30 - Dec 6, 2022

Maria
Maria Y.
East Tremont, NY | Reviewed on Dec 17, 2022

Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience... read more

Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience to your interests.

Hotel Reviews
Ikala Quito Hotel
Quito
Sisakuna Lodge
Mindo
Location
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Charming, clean, and cozy place to stay !! Highly recommend !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Activity Reviews
Hotsprings in Termas de Papallacta
Ecuador
Colonial Quito City Tour & Mitad del Mundo - Middle of the World
Quito
Cloudforest of Mindo & Return to Quito
Mindo
Otavalo Market - Cooking Class - Quito
Ecuador
Horseback in Hacienda in Cotopaxi National Park
Ecuador
Quilotoa Lagoon - Papallacta
Ecuador
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 19, 2022

Hello Maria!

Thank you so much for such a beautiful review. You were able to enjoy so many places in the Ecuadorian Andes.

I will be looking forward to having you again in heart of the world: Ecuador

Warm hugs,
Alvaro

Wonderful trip
Costa Rica | Dec 8 - Dec 16, 2022

S
Susan C.
The Villages, FL | Reviewed on Dec 17, 2022

All of the guides and van drivers were excellent. All of the hotels were clean and well appointed. read more

All of the guides and van drivers were excellent. All of the hotels were clean and well appointed.

Hotel Reviews
Montaña de Fuego Resort & Spa
La Fortuna

The views from this hotel were amazing. The room was well appointed and very clean. Staff were very welcoming.

Authenticity & Character
The view of the volcano.
Location
Close to Arenal area.
Staff
All of the staff made sure you had a comfortable stay.
Cleanliness & Comfort
Love the front porch overlooking the volcano and the back balcony overlooking the mountains.
Karahe Beach Hotel
Manuel Antonio

Loved that this hotel was right on the beach. I wish we had stayed here longer than one night.

Authenticity & Character
Location
The beach was so close
Staff
Cleanliness & Comfort
Autentico Hotel
San Jose
Authenticity & Character
Location
I wish the location of the hotel was not in such a busy part of San Jose.
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

The location of the hotel had amazing views of the ocean; however, to reach the hotel you had to take a boat. There is no dock so the staff had to hold the boat in the surf so that you could climb out of the boat into the water. For older people this is a real challenge.

Authenticity & Character
Location
Beautiful views of the ocean
Staff
Daniel went over and beyond to cater to our every wants. He is such a professional, warm and caring person. Lucky to have him as a staff member.
Cleanliness & Comfort
Our room was at the very top of the mountain location which meant we had to climb about 60 stairs to get up to our room. Also, the bathroom was located on the first floor and the beds on the second floor. There is a spiral staircase leading up to the bedrooms which makes it extremely dangerous going to the bathroom in the middle of the night because if you leave the light on for the staircase it shines directly into the bedroom. Therefore, we had to feel our way down to the bathroom at night which was trickly on a spiral staircase no less!
Activity Reviews
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Priscilla and her husband are excellent hosts. She is an amazing cook and the dinner was wonderful! Loved being in someone's home to enjoy the full culture of Costa Rica.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

I wish the hot springs had been better. The locker rooms were very small and a bit run down. The hot spring was quite small as well. We had dinner at the springs which was a buffet. It really was not up to par.

Quality of Experience
Another hot springs that was not so rundown.
Food
The buffet lacked variety.
Guides, Drivers and Staff
Transport
Walking tour to Corcovado National Park in Sirena Station
Costa Rica

Our guide, Juan, was extremely knowledgeable and professional. He found all kinds of animals and birds that I could never have seen without his expertise.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Scuba Diving at Isla del Caño Biological Reserve
Drake Bay

Kendall, our guide, was amazing. It was the best snorkeling experience I have ever had. I am extremely uncomfortable in deep water and Kendall made sure I felt safe with him. We saw some beautiful fish , turtles and stingrays and Kendall dove down and took amazing photos .

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Our tour guide was very friendly and well versed in the area. A couple of people in our group were afraid of heights and he so patient in helping them overcome their fears of the swinging bridges.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Reviewed on Dec 19, 2022

Hello Susan, I really appreciate your comments. I really enjoyed preparing this travel experience for you. Keep alive the Pura Vida Spirit!

All the guides we had as well as all the driv...
Costa Rica | Dec 8 - Dec 16, 2022

L
Linda G.
Eustis, FL | Reviewed on Dec 17, 2022

All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed. read more

All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed.

Hotel Reviews
Autentico Hotel
San Jose

Very noisy hotel with parties and music. We didn’t have a lot of areas to sit and chat with our friends.The hotel was too far from the airport for our arrival and departure when we passed at least two or three on the road before we got to our destination.

Authenticity & Character
Location
We would’ve like to stay closer to the airport.
Staff
Cleanliness & Comfort
Montaña de Fuego Resort & Spa
La Fortuna

Our view from our room was amazing. The people are very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahe Beach Hotel
Manuel Antonio

The beach Was beautiful and the room was very nice. We would not have minded to stay two days instead of one

Authenticity & Character
Location
We appreciated having rooms on the beach side of the road since the hotel was on both sides. We had an ocean view
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

This hotel was an amazing experience. Our only way to go anywhere was by boat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Our hosts were truly amazing. We enjoyed our experience helping prepare dinner and then eating our dinner. Our house were friendly, caring and interested in us and our customs

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Our group expected to be in pools that were more authentic with warm Hot Springs water. We felt that we were in regular swimming pools with hot Water running down into the pools of 75° water. Our hike with the volcano was a lot of fun.

Quality of Experience
Food
The food at the restaurant was nothing special.
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

After being a little nervous about walking on the bridges, my guide helped me and made me comfortable with crossing all of the hanging bridges. We really enjoyed this activity

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Reviewed on Dec 19, 2022

Hi Linda, thank you very much for your comments! I'm very happy to know you have had a wonderful time in Costa Rica.
Pura Vida, Diego.

Extremadura Adventures
Spain | Nov 30 - Dec 6, 2022

Robert
Robert M.
Houston, TX | Reviewed on Dec 16, 2022

Kimkim paired us with Spanish travel specialist Irene who coordinated our 7-day drive through the Extremadura region southwest of Madrid, after we spent 10 days with friends in Sevilla and Madrid. With minimal Spanish fluency, my husband and I were nervous about driving on our own through the countryside for a week, but Irene managed every detail, allowing us to experience this extraordinary agricultural and historical region. She designed an itinerary that incorporated each destination we... read more

Kimkim paired us with Spanish travel specialist Irene who coordinated our 7-day drive through the Extremadura region southwest of Madrid, after we spent 10 days with friends in Sevilla and Madrid. With minimal Spanish fluency, my husband and I were nervous about driving on our own through the countryside for a week, but Irene managed every detail, allowing us to experience this extraordinary agricultural and historical region. She designed an itinerary that incorporated each destination we requested and hit the mark in every respect, assuring that we felt safe and looked after throughout this part of our journey. She arranged the car rental, reserved exquisite hotels for no less than two-night stays as we requested, and arranged local English-speaking tour guides for each major destination we requested along the way. Although our tours ranged from laidback to frenetic, each guide was prompt, passionate, and informative, aimed to address our interests as well as share their favorite sites and stories, and helped us feel safe and welcome. The best guide for us was Álvaro with whom we spent two full days. An expert in the region’s “dehesa” and agrarian culture, Álvaro shared a thrilling visit to witness as hundreds of newly born lambs were vaccinated and marked to pair them with their mothers, a stroll among a herd of Iberian black pigs, and a tour and tasting at a family-run processing plant for curing ham. Álvaro also guided us through architectural antiquities in Plasencia and through the Monfragüe National Park, including a mountain top hike and birdwatching expedition, and provided two of the most outstanding culinary experiences of our trip: the tasting with the owner of the processing plant and a picnic with his colleague Esther at a panoramic mountainside location. We are grateful to Kimkim and to Irene for her understanding and for meeting our specific requests to create as seamless and stress-free a travel experience as possible.

Hotel Reviews
Hotel Hospes Palacio San Esteban
Salamanca

Wonderful hotel and experience. Comfortable modern room in this historic renovated convent. Excellent breakfast buffet and table service and one of the best dining restaurants of our three-week travel through Spain. Convenient location.

Authenticity & Character
Peaceful interior courtyard, lovely dining room and bar. Low-key restful throughout. Simple and elegant decorations for the winter holiday season.
Location
We parked once at the hotel and were able to walk everywhere to visit antiquities and local sites of interest. Safe and central location on a side street a few blocks from the Plaza Mayor.
Staff
Helpful front-desk staff. Highly attentive and professional dining room staff.
Cleanliness & Comfort
Clean, orderly. Felt pampered simply by the ambiance of the facilities.
Hotel Soho Boutique Casa Don Fernando
Caceres

Spacious corner room with a great view of the Plaza Mayor. Airy and bright but easy to black out the windows for sleep and quiet. Good breakfast in convenient dining room. Front desk staff were attentive and accommodating.

Authenticity & Character
Modern facility in charming renovated building with vestiges of antiquities.
Location
Could not have been better. Directly on the Plaza Mayor, just a few steps from the walled city and numerous bodegas, restaurants, and shops. Parking was a few blocks away, easily manageable one we understood the arrangements.
Staff
Front desk staff were helpful and attentive.
Cleanliness & Comfort
Very comfortable room and bed, well appointed.
Parador de Trujillo
Trujillo
Authenticity & Character
Quiet setting, lovely interior courtyard.
Location
great location with rooftop views of centuries old structures. Blocks from the central sites and walled city. Gorgeous sites well within walking distance.
Staff
Front desk staff were attentive and helpful.
Cleanliness & Comfort
Clean, simple, well appointed.
Activity Reviews
Guided tour in Caceres
Cáceres

The tour began on the steps of the walled city, where we stood too long next to a loud generator that made it difficult to hear and understand our guide; we wish our guide had taken the initiative to step to a quieter spot much sooner. Our guide Javier was relatively low energy and, unfortunately, the night was cold and rainy, which detracted from the experience. Javier was well-informed and shared many intriguing stories and points of history. The sites themselves were stunning and beautifully lit at night. We did not know how long a tour to expect, so when Javier said at several points that we could go into a building or museum then or come back later on our own, we opted not to enter each time in order to walk and see more. In retrospect, I wish Javier had encouraged us to step inside from time to time to get out of the rain and cold. We were able to tour the walled city fairly thoroughly, and did return the next day, but might have enjoyed touring some of the interiors with Javier who had extensive knowledge about the architectural, political, religious, and art history of the city.

Quality of Experience
The walled city of Cáceres was fascinating, ethereal, and allowed a profound opportunity to imagine the lives of generations of inhabitants over the centuries.
Guides, Drivers and Staff
Guided tour in Merida
Mérida

The Roman ruins in Merida were our primary focus and we were thrilled to walk among the ruins of the theater, amphitheater, and Temple of Diana. These spots have enough authentic relics to ground the viewer in their historical relevance and enough restoration to give a feel of their awesome grandeur. Our guide Juan Luis, native to the city, was informed, funny, and responsible to attend to our interests and comfort. Right away, he stepped up to help us find parking, paced our walk among sites to match our interests and stamina, then recommended restaurants for us to access following the tour. He relayed stories of historical importance and reveled in trivia about the daily lives of ancient Romans which made his tour especially fun and engaging.

Guides, Drivers and Staff
We strongly recommend Juan Luis. His knowledge about local businesses and personalities added richly to our experience beyond the historical sites of interest.
Discover the Dehesa
Trujillo

Perhaps the highlight of our three weeks in Spain, the experiences our guide Álvaro shared in the dehesa met and exceeded our hopes for pastoral experiences of the Spanish countryside. He shared deep knowledge and passion for sustainable agriculture and demonstrated an impressive grasp of the intersection of politics, economics, geography, and biology in determining the past and likely future of this region. We got rare glimpses of the workings of animal husbandry due to his investment in and commitment to individuals who work the land and whose efforts maintain the local culture and economy. We strongly recommend this experience for anyone interested to get out of the urban centers and seek to learn about the people and culture of this region of Spain.

Quality of Experience
The sites and experiences on this day were varied, educational, and eye-opening, a welcome difference from our visits to urban areas in Spain. As we moved from one fascinating location to another, Álvaro provided informed commentary to make sense of the land we were traversing and its importance to the economy and culture of the region.
Guides, Drivers and Staff
Álvaro's passion for the dehesa was evident from the first moment of the tour. He was flexible to our interests and needs while being driven to share as much as possible about his extensive knowledge and intimate experience with this region and its people. For the full two days of our tour, he got us safely from place to place, making the experience both intriguing and restful. A bonus was meeting his colleague Esther who joined us for an exquisite picnic at the end of our tour.
Transport
Our guide drove us from place to place from early morning into the evening, allowing us to view the terrain and activities he was describing. This made the days feel safe and easy, and kept us from getting weary along the way.
Excursion in Monfragüe
Trujillo

A tour of this beautiful park was a great change from the urban areas we also visited on this trip to Spain. We enjoyed a mountaintop walk to an ancient Castillo offering amazing 360-degree panoramic view of the area, birdwatching with binoculars and a telescope the guide provided, and a delicious picnic provided by our guide.

Quality of Experience
We were lucky to have a beautiful fall day: sunny and cool. We enjoyed the hike, the vistas, and a great picnic at the end of the day.
Guides, Drivers and Staff
Our guide Álvaro drove us around safely, prioritized our interests and curiosity, and was keenly prepared for each of several varied activities. We felt very well catered to on this day.
Guided tour in Salamanca
Salamanca

This was a busy tour both because there was much to see and because our guide kept a fast pace to cover a number of sites in limited time. His knowledge and passion of this hometown were evident as was his professional commitment to being a guide. He encouraged us to return later to visit several sites we passed; we were able to return to a couple of them but the initial tour was so rushed that we could not get our bearings and had difficulty finding some locations when we tried to return. Nevertheless, Salamanca was one of our favorite cities to visit in Spain due to its remarkable architecture, profoundly significant 15th-century history regarding discoveries of the "new world," and the presence and influence of the third-oldest surviving university in Europe.

Quality of Experience
We greatly enjoyed touring the university buildings and learning the historical functions of particular classrooms and significant spaces. We were fascinated learn highlights of the history of the university and its alums and leaders and to see the mix of architectural influences on major buildings across centuries of varied cultural, religious, and political influences. We enjoyed the vibe of the city and the mere experience of walking within the central areas.
Guides, Drivers and Staff
Our guide had extensive information about the university and the political and religious history of the city.
Local specialist: Irene Carravilla
Irene
Irene Carravilla
Local specialist in Basque Country | Reviewed on Dec 19, 2022

Dear both,It was a pleasure for me and my GenuineSpain colleagues to be your local hosts in our country.
We really appreciate your words and they help us to keep improving and offering responsible tourism experiences in Spain and Europe.
A big hug and we hope to have you back in Spain in the future.
Irene Carravilla, Susana and Giulia
GenuineSpain

Memorable Morocco trip ever!
Morocco | Oct 28 - Nov 6, 2022

R
Rajeshwari N.
West Bloomfield Township, MI | Reviewed on Dec 16, 2022

What a wonderful trip with a lifetime full of memories! Starting with Yassine who helped me plan out our trip meticulously to every last detail, keeping in constant touch over the 2 year period of our planning and finally making the trip due to Covid! He was wonderful, patient and very prompt in his responses. Amine our driver stayed with us all 10 days and was a wonderful, energetic and very patient resource with lots of local knowledge. He never rushed us and moved us just from point to... read more

What a wonderful trip with a lifetime full of memories! Starting with Yassine who helped me plan out our trip meticulously to every last detail, keeping in constant touch over the 2 year period of our planning and finally making the trip due to Covid! He was wonderful, patient and very prompt in his responses. Amine our driver stayed with us all 10 days and was a wonderful, energetic and very patient resource with lots of local knowledge. He never rushed us and moved us just from point to point but ensured we were satisfied and saw everything we wanted to see and our heart was full before we moved to the next venue. He was such a great company during the road trip and kept us engaged and shared his lovely Moroccan culture and traditions. He took is to some unique and wonderful local places for meals as we requested. He was very courteous and helpful. I have never felt so safe in a country before walking the streets at all times. There are lots of check points and lots of armed police and guards through the city so you feel safe all the time. All the local folks are extremely friendly and warm people. Very welcome people. All our riad stays were exceptional with a very warm and friendly staff! Sa'ed at Marrakesh especially at Riad Anita was wonderful. He accommodated a very early 7 am departure but making us hot, fresh breakfast and didn't give us a premade to go breakfast packet. Just felt warm and welcomed through our visit. This trip, beauty of Morroco and the warmth of the local people will always stay close to our heart. Would highly recommend Yassine and Kim Kim travels and Amine for any of your future travels to Morocco!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco & Cleveland, Ohio | Reviewed on Dec 21, 2022

Dear Rajeshwari, Thank you so much for the review! I just can't believe that this trip finally happened after postponing it so many times due to Covid-19. It has been a pleasure working with you to plan your Morocco trip and I want to thank you so much for being so understanding and flexible. I'm glad to hear that you felt so safe with Amine and that he went above and beyond to make sure that you were enjoying your trip. We are so proud of our drivers, they all do an amazing job and we are... read more

Dear Rajeshwari, Thank you so much for the review! I just can't believe that this trip finally happened after postponing it so many times due to Covid-19. It has been a pleasure working with you to plan your Morocco trip and I want to thank you so much for being so understanding and flexible. I'm glad to hear that you felt so safe with Amine and that he went above and beyond to make sure that you were enjoying your trip. We are so proud of our drivers, they all do an amazing job and we are so lucky to have them. I'm so happy to hear that you enjoyed your riads. I give credit to our local team in Morocco who work hard every day to select the best accommodations for our travelers. It really warms my heart to hear that you felt safe and that you found Moroccan people warm and friendly. Thank you again so much for everything!!

My heartfelt thanks to EMI for diligently fin...
Chile | Nov 11 - Nov 20, 2022

J
Janet A.
Venice, FL | Reviewed on Dec 16, 2022

My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!

Janet read more

My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!

Janet

Hotel Review
Tierra Patagonia Hotel & Spa
Torres del Paine

The best hotel I've ever had the pleasure of staying in. They have EVERYTHING right. Perfect! Till next time... Janet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Reviewed on Dec 22, 2022

Thank you so much, Janet!!

I'm so happy to know that you had a great time in Chile!
That photo is really beautiful to always have with you and in memories of this trip that you could share together 🥰

My best wishes!
Emi!

Sergio is the best. Honestly he had so much p...
Costa Rica | Dec 1 - Dec 13, 2022

Marko
Marko A.
United Kingdom | Reviewed on Dec 16, 2022

Sergio is the best. Honestly he had so much patience and was so helpful with every aspect of the trip. He would have your back all the way! And Costa Rica is the best, thanks Sergio, thanks serendipity and thanks Kim Kim for making such an amazing trip possible. Pura vida!

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Dec 16, 2022

¡Marko, me alegra muchísimo que hayás tenido una excelente experiencia en Costa Rica!
Thank you very much for your review, it was really nice to know you and help you on putting together your trip. Pura Vida Marko!

Our trip to Ecuador for our honey moon was in...
Ecuador | Nov 25 - Dec 8, 2022

K
Kayla H.
Canada | Reviewed on Dec 15, 2022

Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!

We... read more

Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!

We went to Galápagos Islands for the end of our trip and again we were taken back by our experience. We absolutely loved our time here. Our lovely tour guide Ricardo greeted us in the Baltra airport and guided us to the beautiful island of Santa Cruz and from there we spent a couple days touring that island and then taking a boat to islabella island for a few days.

Our experience in Ecuador will be a trip that will be hard to top, and we truly think it should be on top of everyone’s bucket list!!!

We can’t thank Kim Kim travel enough for everything and being so accommodating (i failed to previously mention that our flight got cancelled and we almost missed a full day but Juan reorganized everything and we were able to still hit every activity on our itinerary).

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Close to downtown and close walking distance, right across from a waterfall and hot springs
Staff
Cleanliness & Comfort
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Reviewed on Dec 16, 2022

Dear Kayla,

Thank you very much for taking the time to share such an incredible comment with us, we are really glad that you and Stephen enjoyed your trip to the fullest. We wait for you in a next opportunity here in Ecuador. A big hug from sunny Quito.

Juan :)

Trip of a Lifetime
Costa Rica | Dec 2 - Dec 13, 2022

Maxeen
Maxeen C.
Canada | Reviewed on Dec 15, 2022

Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty:

Days 1-5: La Fortuna

We were picked up by our lovely drivers,... read more

Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty:

Days 1-5: La Fortuna

We were picked up by our lovely drivers, who I wish I could remember the names of as we met so many amazing people - I really should have written it all down! They made great conversation for the long drive from Liberia, and got us there safely. Our hotel, Brisas Arenal, was unreal. Our room was clean, the beds comfortable, but the best part was the outdoor patio with hammock overlooking the volcano and surrounded by jungle. We booked the Arenal Hanging Bridges and Tabacon Hot Springs & Dinner tour. Alonso was our tour guide and it was so fun! Tabacon is an absolute must and the dinner was delicious. This might have been my favourite tour of the trip. We also did the Sloth and Bird walk, which was the only time we saw sloths thanks to Jose! We saw 4 and he was apologetic that we didn't see more, but he didn't need to be. We were so happy - and we even saw some poison dart frogs that we definitely would not have seen without a guide!

Day 5-8: Monteverde

This was where we switched up the hotel, so we actually didn't book it through Kimkim, but they arranged the transportation from La Fortuna and it was an exhilarating experience! The boat ride across Lake Arenal was lovely. It was my least favourite bus ride (very terrible road conditions and uncomfortable seats), but I would not have travelled there any other way. The scenery through the mountains was incredible! I could not keep my eyes away from the window as those views - wow. Our first day was spent doing the chocolate, coffee and sugar cane tour and it was very informative! You can tell the guide truly enjoys what he does and it was great to learn all the process of how these things are made and produced, along with the rich history.

Day 8-12: Nosara

My favourite place and hotel of the whole trip! Another adventure on the road as the last hour or so is on dirt roads, and all the roads in Nosara are dirt roads which makes it an even more special place. We checked into the Hotel Guiones (formely the Gardens hotel), and was greeted by Specialle, who was lovely and recommended great restaurants and things to do. We did not book any excursions as we wanted to relax on the beach and just enjoy the end of our trip with no place we had to be. The hotel was a 6 minute walk to the beach, so you can surf every morning! We made use of their outdoor yoga pad. The rooms was surrounded by tropical plants and the sound of howler monkeys in the morning. While swaying on the hammock, you can hear the iguanas pitter pattering on the roof. The pool was an excellent addition on the hot afternoons, and the bar, El Local, made the best Chiliguaros that we enjoyed our last night! I will definitely be here again.

This truly was a trip of the lifetime, and I am so grateful to Brittany and those who made it so special. We could not have done it without them!

Hotel Reviews
Brisas del Arenal
Alajuela Province, La Fortuna

Our room was clean, the beds comfortable, but the best part was the outdoor patio with hammock overlooking the volcano and surrounded by jungle. Just a short taxi into the town for meals, but we did have a couple dinners at the restaurant on side, which we very much enjoyed.

Authenticity & Character
Location
amazing view of the volcano, even with cloud cover
Staff
Cleanliness & Comfort
The Gardens Hotel
Nosara

My favourite place hotel of the whole trip! We were greeted by Specialle, who was lovely and recommended great restaurants and things to do. She recommended we book a paddling tour of the mangrove, which we did and so glad we did! We made use of their outdoor yoga pad which included all the mats and blocks. The rooms was surrounded by tropical plants and the sound of howler monkeys in the morning. While swaying on the hammock, you can hear the iguanas pitter pattering on the roof. The pool was an excellent addition on the hot afternoons, and the bar, El Local, made the best Chiliguaros that we enjoyed our last night! I will definitely be here again.

Authenticity & Character
Location
Staff
I wanted to Surf for maybe an hour the very last morning, and Jorge helped with the board the night before. Thank you!!! And the restaurant staff - amazing.
Cleanliness & Comfort
Senda Monteverde Boutique Hotel
Monteverde

Senda is a short 10 minute walk into town, however I should add that the way back is all uphill! They had wonderful activities on site, we took advantage of an afternoon yoga class after a long hike. Amazing breakfast and cocktails.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sloth & Bird Hike
Arenal/La Fortuna

This was the only time we saw sloths the whole thanks to Jose! We saw 4 and he was apologetic that we didn't see more, but he didn't need to be. We were so happy - and we even saw some poison dart frogs that we definitely would not have seen without a guide! He dropped us off in town after so we could explore the shops and restaurants.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Monteverde

Our first day was spent doing the chocolate, coffee and sugar cane tour and it was very informative! You can tell the guide truly enjoys what he does and it was great to learn all the process of how these things are made and produced, along with the rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk & Tabacon Hot Springs & Meal
Arenal/La Fortuna

Alonso was our tour guide and it was so fun! Saw a lot of wild life and he was very knowledgeable about the area. Tabacon is an absolute must and the dinner was delicious. This might have been my favourite tour of the trip.

Quality of Experience
Food
The ceviche was unreal and beef tenderloin - amazing
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara

Buenos Aires and Patagonia
Patagonia | Nov 14 - Dec 12, 2022

W
Willard R.
Westbrook, ME | Reviewed on Dec 15, 2022

The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and... read more

The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and driver Fabio, went out of their way to make our few days there memorable. We felt we made some true friendships and had a glimpse of authentic Argentina.
The Explora Hotel experience was one of our most memorable experiences. We didn't understand how it worked, but the all-inclusive experience was fantastic.
Our transition in Puenta Arenas was a bit more confusing. We didn't get timely notification of our transportation arrangements, and the Rey Don Felipe Hotel had us in a tiny room, with no window and a shower in the corner of the room. However, any time we reached out to the tour concierge service, we got a quick response and solution, if needed.
We will use the Kim-Kim platform again.

Hotel Reviews
Explora Patagonia Hotel Salto Chico
Torres del Paine

From the moment you are greeted at the door, to the moment you leave, everything you can imagine is taken care of. The sleek styling and unbelievable view have you feeling transported to paradise. The individual planning of all the activities that are offered help with that overwhelmed feeling of how to explore this massive national park. The food was delicious and copious and the rooms, simple but luxurious at the same time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything! Walking poles to use, hiking snacks, open bar, good coffee!
Hotel Alma Sur (Rey Don Felipe)
Punta Arenas

Large hotel, with a dated decor. Common spaces were minimal. We were given a very small room big enough for a queen bed (mattress was marginal) and two small night tables, a small desk, and the bathroom sink was in the room. A 3x3 shower was tucked in an alcove; the toilet in a small closet. No room for suitcases. It was an interior room off a small bricked outside place, so the shade was down. I expect there are other rooms of a more standard quality available. We made do for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was very small.
Arakur Ushuaia Resort & Spa
Ushuaia

Top notch hotel, with grand styling and top-of-the-hill views! Rooms were standard, with large bathrooms. We had a rear-view room but given that you can look out onto the Beagle Channel from all other locations, it wasn't a problem. We love the outdoor heated infinity pool. There is a regular shuttle available if you want to explore the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Very spacious hotel with a nice pool area. Rooms were large, good beds. It's a bit far out of town, but they do offer shuttle service if you want to explore. Nice to have a restaurant and a bar that serve food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten

This hotel has a very Austrian feel. Our room was very large and beds were comfortable. There's a restaurant on site, and breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Leandro Zamprogno
Leandro
Leandro Zamprogno
Local specialist in CORDOBA | Reviewed on Dec 27, 2022

Dear Willard, hope you are fine and happy to be back home :)

It was such a pleasure to have you in Argentina and Chile after the looong planning period! I'm happy to know you have enjoyed your time with us that much!

Thank you for your lovely feedback, especially the one for AlmaSur, we have forwarded this to the hotel too.

Hope to have you again with us :)

A memorable 1 year anniversary!
Morocco | Dec 1 - Dec 11, 2022

P
Paaree S.
United Kingdom | Reviewed on Dec 15, 2022

Sharon's proposed itinerary was excellent- we covered way more of Morocco than we ever imagined we would, without feeling too rushed or as though we had not seen enough of each city. There was also flexibility in tailoring the trip to our requirements based on our interests, budget and timeframes. Sharon was also very easy to contact via Whatsapp if required.
Our guide and driver, Rafiq was excellent- he followed the itinerary but also provided flexibility whilst on the ground to alter the... read more

Sharon's proposed itinerary was excellent- we covered way more of Morocco than we ever imagined we would, without feeling too rushed or as though we had not seen enough of each city. There was also flexibility in tailoring the trip to our requirements based on our interests, budget and timeframes. Sharon was also very easy to contact via Whatsapp if required.
Our guide and driver, Rafiq was excellent- he followed the itinerary but also provided flexibility whilst on the ground to alter the schedule if we wanted to do something different. He was friendly, helpful, knowledgable and made us feel safe and comfortable wherever we went.
A highlight was being able to watch Morocco's World Cup victory against Spain at a local cafe with true local fans- what a buzz! The camping experience in the sand dunes of Merzouga was so surreal- we loved taking the camels to our campsite and arranged to ride quad-bikes on the way back the following morning. Our local guides in Fes, Volubilis, Dades Valley and Marrakech were all fantastic- we learned so much about the history and culture of Morocco. A wonderful and memorable way to spend our 1st wedding anniversary :)

Local specialist: Sharon Louthian

Perfect Trip to Vietnam!
Vietnam | Nov 29 - Dec 14, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 15, 2022

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was... read more

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was seamless and comfortable throughout our stay. All hotel selections were perfect for our preferences. We are kimkim veterans and continue to explore options with this amazing company in our travels. We could not have selected a better partner to make our honeymoon amazing!

Hotel Reviews
Bhaya Classic
Quang Ninh

We enjoyed our cruise with this company. Great service! We especially appreciated the honeymoon surprises throughout our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phong Nha Farmstay
Phong Nha

We loved our stay here in the Farmstay. The room, views, and staff were amazing. Great amenities and easy access to sites in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jack Bartholomew

All tours provided were on time
Argentina | Oct 19 - Nov 3, 2022

Ricardo
Ricardo M.
San Jose, CA | Reviewed on Dec 15, 2022

All tours provided were on time read more

All tours provided were on time

Hotel Review
Novapark
Santiago

Hotel was good but the location was on a shady area. Not safe for tourists

Authenticity & Character
Location
Not in a safe part of Santiago
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso

We are so incredibly happy with our first exp...
Jordan | Nov 11 - Nov 18, 2022

N
Nadia S.
East Tremont, NY | Reviewed on Dec 15, 2022

We are so incredibly happy with our first experience booking a vacation through KimKim. Samir was wonderful and very accommodating to our needs on such short notice. He was able to get us to every site we wanted to see and connected us with the BEST tour guide in Jordan. The memories we made will last us a lifetime and we cannot wait to come back! Thank you for everything, Samir read more

We are so incredibly happy with our first experience booking a vacation through KimKim. Samir was wonderful and very accommodating to our needs on such short notice. He was able to get us to every site we wanted to see and connected us with the BEST tour guide in Jordan. The memories we made will last us a lifetime and we cannot wait to come back! Thank you for everything, Samir

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 15, 2022

Hi Nadia
it was my pleasure and honor.
looking forward to see you again
Be well and safe
Samir

Blown Away by Patagonia!
Patagonia | Nov 8 - Nov 22, 2022

Emily
Emily R.
Sutter Creek, CA | Reviewed on Dec 14, 2022

My husband and I decided to go to Patagonia for our 10-year anniversary, but we knew there were a lot of logistics. We decided to look around online for help and came across kimkim by chance. From the get go, the responses from Erin and her team we wonderful and so helpful. Erin took the ideas I had in mind for our trip and made them a reality. I really appreciated that she was patient with all of my questions and that she was so quick to get back to me on each aspect of the trip. She even... read more

My husband and I decided to go to Patagonia for our 10-year anniversary, but we knew there were a lot of logistics. We decided to look around online for help and came across kimkim by chance. From the get go, the responses from Erin and her team we wonderful and so helpful. Erin took the ideas I had in mind for our trip and made them a reality. I really appreciated that she was patient with all of my questions and that she was so quick to get back to me on each aspect of the trip. She even made time to chat with me on the phone when messaging was too hard to convey some of my questions.

Our actual trip was absolutely everything I hoped for and more. Every day we woke up to new adventures that made memories that will be with us forever. It was so easy to have each aspect of the trip planned out and to have transfers that I didn't have to worry about to cart us from place to place. The tours we took were a blast and we loved all of our guides and the staff we encountered. Patagonia was stunning in every aspect and I cannot recommend it enough to people.

Thank you to Erin and her team for making this dream happen. We could not have done it without you!

Local specialist: Erin Wiley

The whole team was very helpful and knowledge...
Patagonia | Dec 3 - Dec 9, 2022

N
Natalie B.
Chicago, IL | Reviewed on Dec 14, 2022

The whole team was very helpful and knowledgeable with planning our trip. The W trek was an amazing experience. Shout out to Erin especially for all her help, she was wonderful to work with and did a phenomenal job! read more

The whole team was very helpful and knowledgeable with planning our trip. The W trek was an amazing experience. Shout out to Erin especially for all her help, she was wonderful to work with and did a phenomenal job!

Hotel Reviews
Hotel Vendaval
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Chileno Refugio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Cuernos Refugio
Torres del Paine - W trek Circuit Reserva Cerro Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Grey
Torres del Paine National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Trip Briefing at Dittmar Adventures
Puerto Natales

Please verify next time before the meeting that we need to bring our stuff for the porter to the meeting and whether or not we need to provide a bag.

Quality of Experience
Guides, Drivers and Staff
Erin did an awesome job and communicated very well with us!
Transport
Direct flight to puerto natales would be preferred
Local specialist: Erin Wiley

Erin was fantastic and very helpful in planni...
Patagonia | Dec 3 - Dec 9, 2022

lara
lara g.
Walnut Creek, CA | Reviewed on Dec 14, 2022

Erin was fantastic and very helpful in planning my trek on the W circuit in Patagonia. Communication was always prompt and concise, and she definitely took the time to answer all my questions. read more

Erin was fantastic and very helpful in planning my trek on the W circuit in Patagonia. Communication was always prompt and concise, and she definitely took the time to answer all my questions.

Hotel Review
Hotel Vendaval
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley

Christmas getaway in France was everything we hoped for!
France | Dec 5 - Dec 12, 2022

K
Karen M.
Kansas City, MO | Reviewed on Dec 14, 2022

Thanks to Lise with Trip My France, we thoroughly enjoyed our time in Alsace and Paris. Lise helped build an itinerary that met our expectations, with some structured tourism as well as time to discover sites on our own.
The hotels in Colmar (Hotel Le Colombier) and in Paris’ Latin Quarter (Hotel Jardin de Cluny) were excellent. Alsace Safari provided an informative tour of Alsatian cities all decked out for the holidays with just the right amount of driving and walking time in addition to... read more

Thanks to Lise with Trip My France, we thoroughly enjoyed our time in Alsace and Paris. Lise helped build an itinerary that met our expectations, with some structured tourism as well as time to discover sites on our own.
The hotels in Colmar (Hotel Le Colombier) and in Paris’ Latin Quarter (Hotel Jardin de Cluny) were excellent. Alsace Safari provided an informative tour of Alsatian cities all decked out for the holidays with just the right amount of driving and walking time in addition to allowing for shopping the Christmas Markets. Ground Transfer services were timely and professional. We especially appreciated John, from JFJ Services in Colmar, who spent extra time making sure we knew how to make the train transfer in Strasbourg.
All the documentation provided by Lise helped us stay on time each day and provided background and historical perspective on what we were experiencing, resulting in an unforgettable vacation!
Many thanks.

Hotel Reviews
Hôtel Le Colombier
Colmar

Their hospitality was excellent! The front desk staff were very welcoming and joyful and always had answers to our questions. The breakfast service team was very service-oriented and pleasant. The room was very nice, neat and tidy, and the bed was so comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Jardin de Cluny
Paris

It’s amazing that this hotel fits in the tiny building. Love the creative use of space. Everyone we encountered - front desk and breakfast service team - was very friendly. The accommodations and public areas were neat and clean, and the bed was very comfortable.

Authenticity & Character
Location
Plenty of nice places to eat in walking distance, and easy to access some of the best sites in Paris from here.
Staff
Cleanliness & Comfort
Activity Reviews
Magical Christmas & Wine Tasting Half-Day Tour
Colmar

Loved seeing the cities in the small group (only two other guests were on the tour) and our guide was excellent, providing historical perspective and explanations of local culture. His vehicle was in great shape and he’s a trustworthy driver. However, there was no wine tasting on this tour, as the title implied.

Quality of Experience
Guides, Drivers and Staff
Transport
Absolute tour of Strasbourg
France

Gabriel was our tour guide and he clearly knows and loves Strasbourg. It was just long - three full hours of walking.

Quality of Experience
Guides, Drivers and Staff
Transport
It was full 3 hours of walking, just know that in advance.
Skip the line visit of the Louvre with audioguide (tickets only)
Paris
Eiffel Tower Summit Tickets
Paris
Dinner cruise on the Seine (Privilege Service included)
Paris

This experience is all about the views - seeing Paris highlights at night from the river was beautiful. We appreciated the window seats and excellent drinks included (champagne and wines each course). The menus were fine dining, our meals just weren’t very hot which I understand is a challenge in this setting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Christmas Gourmet Walking Tour
Paris

Very interesting time in St. Germaine! Our guide was well-informed and we moved at a comfortable pace. It was nice to be in a small group (just one other couple was on this tour with us) as the shops are very small and the sidewalks very narrow, but it was easy to stick together.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris

When we arrived at Versailles, we were ready to get the tour underway but were told our tickets were timed to enter about 45 minutes later. It felt like wasted time. Our tour guide filled some of that time with historical explanation which basically repeated what the hostess on the bus had shared on the way there. Once inside, the tour was excellent and our guide was very informative. I couldn’t imagine visiting Versailles without a guide like that - we learned so much.

Quality of Experience
Guides, Drivers and Staff
The hostess on the bus ride was very informative.
Transport
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Reviewed on Dec 15, 2022

Bonjour Karen and Dennis,

Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. Your comments are very helpful. In particular, those about your tours in Alsace and the Half day guided tour of the Palace of Versailles. Despite this little hiccup, it's... read more

Bonjour Karen and Dennis,

Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. Your comments are very helpful. In particular, those about your tours in Alsace and the Half day guided tour of the Palace of Versailles. Despite this little hiccup, it's great that you learned a lot during this visit.

I am really happy that your Christmas getaway in Alsace and Paris was everything you hoped for. It was a delight to organize your itinerary. I hope you will come back to see us again. There is so much to see in France.

Thanks again for your trust in Kim Kim and in our team !

All the best
Lise

Last Minute Trip Planning
Vietnam | Nov 29 - Dec 12, 2022

P
Peter P.
Bellflower, CA | Reviewed on Dec 14, 2022

Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.

Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our... read more

Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.

Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our guides were knowledgeable, friendly, and gave us individual attention throughout our tours. One tour guide, Hue, should be mentioned as being particularly kind and going above and beyond what we expected. He was funny, quick with information and connected with us in a way that made us feel comfortable. He shared his personal experiences and gave us a guided tour that felt authentic and gave us insight into a country that has always fascinated us.

During one part of our trip, we discovered that the bicycles were not the type that my wife was comfortable with and Dat was able to change our itinerary at the last minute and adjusted that day to accommodate. While this change could have incurred additional fees to our trip, Dat and his company made the changes without any further charges. We were grateful and surprised by their generosity.

All the hotels we stayed in were beautiful and luxurious in their accommodations. The one hotel, La Siesta Group, deserves special mention for their friendly and professional staff. Ms. Ngoc in the La Siesta Hotel was particularly helpful in getting a last minute birthday cake ready for my wife and with her help, capped off a great day, better with her coordination of the birthday cake.

Dat checked in with us during the entire trip and made sure that we were taken care of and answered all my questions before and during the trip. We were sure we would enjoy our trip, but with his planning, it was just a great experience with all the drivers and the tour guides taking us everywhere and making sure our experience was seamless and memorable.

We're grateful for Realistic Asia and Dat for making this last minute trip a reality and will definitely consider another trip with them, if we make plan another trip into this beautiful country.

Thank you Dat and Realistic Asia!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Reviewed on Dec 23, 2022

Dear Peter,
Thank you so much for such a great review! It is my pleasure to assist you on this trip. We are so happy to hear that you have had a great vacation in Vietnam. I hope to see you again on your next holiday in South-East Asia.
Wish you all the best and hope to welcome you again in the future!
Dat

Fall 2022 - Turkey Trip
Turkey | Nov 25 - Dec 3, 2022

Melody
Melody B.
Tucson, AZ | Reviewed on Dec 14, 2022

Our trip was fantastic. From the moment we arrived until we departed, we were covered. We had wonderful guides, hotels, and transportation. I would highly recommend our guides in both Istanbul and Cappadocia. They were full of information helping us to step back in history and experience the deepness of each location. All of our excursions were well planned and exceptional. We enjoyed the cooking class, the Turkish Bath, and the balloon ride. Our hotel on Istanbul was comfortable and... read more

Our trip was fantastic. From the moment we arrived until we departed, we were covered. We had wonderful guides, hotels, and transportation. I would highly recommend our guides in both Istanbul and Cappadocia. They were full of information helping us to step back in history and experience the deepness of each location. All of our excursions were well planned and exceptional. We enjoyed the cooking class, the Turkish Bath, and the balloon ride. Our hotel on Istanbul was comfortable and centrally located. We loved the mansion hotel we stayed at in Cappadocia. The staff was incredible and the property was incredible. Overall, we were very pleased with our entire Turkey experience!

Hotel Reviews
Gül Konakları
Nevsehir

This was our favorite part of Cappadocia. We loved this beautiful mansion hotel. The property was unique and the staff was incredible. We also enjoyed the gourmet food and the service. I would highly recommend this hotel to anyone visiting Cappadocia.

Authenticity & Character
Beautiful mansion
Location
In a quiet village
Staff
Very friendly and helpful. They were incredible!
Cleanliness & Comfort
Very clean and comfy.
Arena Hotel Sultanahmet
Istanbul

This hotel is in a central location. It was quiet and comfortable. The breakfast was very good . The place had a nice feel to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn by Radisson Istanbul Airport
Istanbul

We just stayed at this one the night before we left. It was clean and comfortable. I would not recommend going to the on site restaurant. It was not good and the service was terrible. Only about 15 minutes from the airport.

Authenticity & Character
Location
Close to the airport.
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
İstanbul

Nice place to learn about the history of Istanbul. Our guide was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class: Delve into Ottoman Cuisine at Old City Istanbul
İstanbul

The chef was amazing. We had so much fun and got to eat what we prepared. This was definitely one of our favorite activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

This was the best experience of my life. I felt like I had died and gone to heaven. The building was beautiful and the spa treatment was incredible. I felt like a true princess from the minute I got there until the moment I left. HIGHLY RECOMMEND this Turkish Bath.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Reviewed on Dec 14, 2022

Dear Melody,

We are so glad to read your review, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.

Best regards from the whole Trail Travel team,
Berat

Galapagos Adventure Review
Galapagos Islands | Nov 12 - Nov 27, 2022

J
Jessica K.
Phoenixville, PA | Reviewed on Dec 14, 2022

Most Memorable places: Las Quilotoa in Ecuador, Scuba Diving at Kicker Rock, Charles Darwin Research Center, El Rancho in Santa Cruz, Bartolome Island (this boat crew and company offered fantastic service and the lunch on the boat was amazing!), Hike at Sierra Negra Volcano in Isabela Island, Snorkeling in Isabela Island, Kayaking in Tortuga Bay with Turtles and Sharks
Tour guides that were awesome and I would recommend for future trips: Daniel, Wilson, Enrique
Thank you to Alvaro and... read more

Most Memorable places: Las Quilotoa in Ecuador, Scuba Diving at Kicker Rock, Charles Darwin Research Center, El Rancho in Santa Cruz, Bartolome Island (this boat crew and company offered fantastic service and the lunch on the boat was amazing!), Hike at Sierra Negra Volcano in Isabela Island, Snorkeling in Isabela Island, Kayaking in Tortuga Bay with Turtles and Sharks
Tour guides that were awesome and I would recommend for future trips: Daniel, Wilson, Enrique
Thank you to Alvaro and Daniela for all of your help during the trip and being quick and responsive to our inquiries.

Hotel Reviews
Ikala Quito Hotel
Quito

Great Breakfast, friendly service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

Very nice outdoor area where we could spend time together, there was a picnic table and hammocks. This hotel was in walking distance to the restaurants and shops which was very convenient!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Isla
Puerto Ayora

View from this hotel is awesome. Only negative was that we frequently did not have hot water to shower in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casa de Marita
Puerto Villamil

Spacious rooms, good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Great shuttle service, delicious buffet for dinner

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour & Mitad del Mundo - Middle of the World
Quito

Daniel was an awesome tour guide. Great to see all of this in one day

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring and Kayaking at Quilotoa Lagoon
Ecuador

View was awesome! Great trip. It is better for this hike to be at least two days after landing in Quito because of the elevation difference

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristobal Island! Visit to the Interpretation Center, Tijeretas Hill or La Lobería
Galapagos Islands

Seeing the seals so up close was beautiful, the snorkeling was amazing and enjoyable, I loved learning about the history at the Interpretation center. Wilson was a fantastic tour guide!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Treasure of Galapagos: Scuba Diving at Kicker Rock
San Cristobal Island

Beautiful, great location and trip

Quality of Experience
Food
Guides, Drivers and Staff
Scuba Diving guide was very knowledgeable, patient, and informative. He explained everything thoroughly and I recommend him for future trips
Transport
Santa Cruz Island: Highlands Tortoises & Charles Darwin Station
Puerto Ayora

Loved learning about the turtles and history

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to Isabela Island & Wildlife on Las Tintoreras Islet
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to Los Tuneles
Galapagos Islands

This snorkeling was amazing and is a must see! Seeing the sharks so close was incredible

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day in Isabela Island
Puerto Villamil

Much needed day off!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sierra Negra volcano - Speedboat to Santa Cruz
Galapagos Islands

This was an amazing but challenging hike.

Quality of Experience
Food
Lunch could have more protein for such a strenuous hike.
Guides, Drivers and Staff
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

Kayaking in Tortuga bay was an awesome experience. The hike is a nice walk through the forest and on the water, we were able to see turtles and sharks swimming so closely. Enrique was a very knowledgeable and fantastic tour guide! I recommend him for future trips! I do not know if I would recommend the bay tour of Santa Cruz, the tour showed us animals we have seen on other excursions and information we have learned from other guides or trips. Snorkeling was the best part and very enjoyable. The salt mine was also interesting to see. Maybe this tour would be better through a different company, the staff was a little unprofessional on the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring an Uninhabited Island
Puerto Ayora

We went to Bartolome Island and this trip was incredible. The views were beautiful, snorkeling was amazing and the lunch on the boat was absolutely delicious. Definitely a must see on this trip and one of my favorites. I recommend that everyone goes here!

Quality of Experience
Food
Chef on board was amazing, delicious lunch that I could eat every day!
Guides, Drivers and Staff
Professional, kind, great speedboat company and staff, I recommend them for future tours
Transport
Boat was comfortable, had option to sit outside or inside
Farewell Dinner by the Sea
Puerto Ayora

Many items from the menu were not available for us to choose, the weather was very cold to be sitting outside. It might be better to give groups the option to eat on their own this evening or choose a less expensive restaurant that has all options available on the menu such as (1836 or The Rock and Roll restaurant).

Quality of Experience
Food
Guides, Drivers and Staff
Service was extremely slow here and our waitress forgot many of the items we ordered, we had to ask for our drinks multiple times
Transport
Thank you for having someone walk us to the restaurant so that we know where to go!
Day at leisure until departure (Quito)
Quito

It was very nice to be able to relax and rest but if there are connecting flights available, it might be more convenient to fly home the same day. The hotel was not located near any attractions so there is not much else to visit this evening. Buffet dinner at this hotel was delicious and filling

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 14, 2022

Hello Jessica!
So excited to read such a wonderful review about a magnificent experience in the heart of the world: Ecuador!

It warmed my heart so much each one of your words and keep assured that all of your feedback is so valuable to better our service for future travelers; I'm extra happy that your adventure ended beautifully and I truly hope to see you in the near future to yet again plan a new adventure, this time: The Amazon!

Warm hugs,
Alvaro

3 cheers for Kimkim and especially for Irene!...
Spain | Nov 11 - Nov 28, 2022

Janet
Janet M.
Canada | Reviewed on Dec 13, 2022

3 cheers for Kimkim and especially for Irene! If we could give her 10 stars out of 5, we would. As 2 retired teachers who enjoy travel, had never been to Spain, and have enjoyed a number of organized small group tours, we wanted to plan an individualized trip to Andalusia. Enter KimKim, and specifically Irene, who is a local tour operator in the north of Spain. After sharing with her our preferences, she created an initial draft itinerary for us. We worked together on honing the plan for... read more

3 cheers for Kimkim and especially for Irene! If we could give her 10 stars out of 5, we would. As 2 retired teachers who enjoy travel, had never been to Spain, and have enjoyed a number of organized small group tours, we wanted to plan an individualized trip to Andalusia. Enter KimKim, and specifically Irene, who is a local tour operator in the north of Spain. After sharing with her our preferences, she created an initial draft itinerary for us. We worked together on honing the plan for a number of weeks until we knew it was exactly what we wanted. Not only was Irene tireless in planning every detail of our guided tours, transfers, accommodations and special meals, while we were in Spain, she was available to us via WhatsApp and checked in every day to ensure that everything was going smoothly. We told her that she was like our mother hen and we were her little chicks. Thank you so much, Irene, for a perfect introduction to Spain! Next time will include Barcelona and Madrid!

Highlights of the tour included Malaga, Ronda, Arcos de la Frontera, Sevilla, Cordoba, and Grenada.

The Petit Palace Plaza Hotel in Malaga was right in the middle of the pedestrian centre of the old city. We wandered the meandering streets that were buzzing with people enjoying a coffee or beer and tapas in one of the many outdoor cafes and restaurants. We’ve never seen such a vibrant scene. After a short rest, we met our city guide, Pilar Domingo, who took us on a walking tour of the historical sites. Pilar was a superb guide, and she set the bar very high for all of the guides yet to come. We enjoyed seeing the Cathedral, Roman Amphitheatre and Alcazaba where we had our first taste of Andalusia’s colourful history. Not only was Pliar a wealth of historical and architectural knowledge, she pointed us to the restaurant with the best fried artichokes in town!

We took the train to Ronda where we were met by driver, Diego, who took us to the famous Parador Hotel. Our stay in Ronda gave us a couple of days to relax and explore on our own. The Parador sits majestically atop a huge gorge and beside the Puente Nuevo built in the 18th century across the 400 ft chasm. Points of interest in Ronda are the Bullring where we enjoyed our audio tour and the museum in the Palacio de Mondragon. We were so lucky to get a reservation at the highly rated tiny mother/daugther operated restaurant called Casa Maria. There is no set menu, just an array of fresh local produce from which they produce the most delicious 6-course meal, including wine pairings. Unbelievably delicious and great value.

Diego collected us again for our drive to Sevilla. En route, we met our guide, Cecille, who took us on a wonderful walking tour of Arcos de la Frontera, one of the many “white villages” in Andalusia. We wandered the narrow cobbled streets imagining all of the peoples who had conquered and controlled this area through history, Romans, Visigoths, Moors, Christians. What was harder to fathom was learning that they still practise the running of the bulls through those narrow steep streets! After a light lunch, Diego chauffeured us on to Sevilla.

Hotel Casa de Indias was another perfectly located hotel sitting adjacent to Las Setas, a huge sculptural structure resembling mushrooms. It was difficult to get lost with this landmark so prominent within the pedestrian streets of Seville. We had two very different tour experiences here. The first was a walking historical tour of the Cathedral and the Alcazar, led by the delightful Damiana. Her deep knowledge of art history was impressive and added to our appreciation of the Mudejar architecture that we were seeing in the palace. Later in the day, we met Manuel who took us to our first flamenco experience. The energy of show was riveting for us and Manuel was able to explain the importance of flamenco in the Spanish culture. He then took us to a local restaurant where we had our own tapas and wine tasting. Manuel was full of enthusiasm for his city and its culture.

We headed off to Cordoba on the super fast train. With only one day there, we had two more fantastic tours. First, we visited the Medina Azahara, the archeological restoration and remains of a palace/fortress and city built in the 10th century by Caliph ABD ar-Rahman III of the Umayyad dynasty. Unfortunately, this remarkable city was laid to waste during civil war that ended the caliphate in the early 11th century. The remains were discovered nearly 1000 years later. Our guide Enrique brought the remains of the city’s splendour back to life for us. His knowledge and enthusiasm were infectious and set the stage for our afternoon tour of the Mesquita. Known as the Mosque-Cathedral, beginning as an 8th century mosque on top of a visigothic church, later added to to become one of the largest mosques on the world, then having a cathedral built in the middle in the 16th century.! Luckily for us, our guide Jose, a practising archeologist, shared his vast knowledge and unsurpassed enthusiasm with us for over 2 hours. This was a fantastic experience. Our hotel, Las Casa de la Juderia, was delightful and perfectly situated in the old Jewish quarter.

Granada was another train trip away and was the icing on the cake! We looked up at the Alhambra from our room at Hotel Palacio Mariana Pineda. In our two final touring days we loved exploring the narrow streets leading up to the top of the Albacin where we watched the sun set over the Alhambra, the city, and the mountains. The Albacin is a neighbourhood of Grenada made up of meandering narrow streets built as early as the 13th century. While there, we were treated to some local musicians and dancer who performed flamenco for the gathered crowd. The following day, we had a wonderful tour of the Generalife (beautiful gardens, summer palace and country home from the 13th century built by the Nasrid rulers) and the Alhambra (11th century walled fortress/city and palaces built over time by the Muslims and reimagined by the Catholic Christians before being overtaken and damaged by Napoleon’s troops.) Even though we had rain while we walked through the gardens, we were spellbound. The whole complex of the Alhambra is stunning and a history lesson that would take more than one visit to fully appreciate. Once we finished the tour of the Alhambra, the sun came out for us when we climbed the watchtower where we had a spectacular view of the city and the Albacin. We could also see our hotel room! Our guide Maite was fantastic and delightful in her enthusiasm. On our last night in Grenada, we went to another flamenco show and dinner atop the Albacin.

While the organized portion of our trip was virtually over in Granada, Irene was still our faithful fairly godmother. We were driven from Granada to a private apartment on the coast owned by family friends where we stayed for another week. While we were there, we had another tour booked with Kimkim to visit wine and raisin country. Our guide Anna and driver Manu were very accommodating and we had a wonderful day driving through the mountains north of Malaga where we had a delicious wine tasting and got a flavour of the people who live and work so hard on the steep slopes of this beautiful part of the country.

We were fortunate enough to get tickets to watch Canada play Germany in the Davis Cup tennis held in Malaga. This entailed a bus trip there, but getting back to the apartment at night. Irene came to our rescue and arranged a driver to meet us outside the stadium in Malaga at 11 pm and drove us the hour’s drive back to the beach. She also arranged our return to Malaga the day before our 6 am flight, and she planned the most beautiful 6-course final dinner for us at the famous El Pimpi Restaurant.

We could not have been happier with our trip, from the initial planning through to our departure from Spain. We realize that we have barely scratched the surface of Andalusia let alone the whole country. More to come, and Irene is our gal!

Hotel Reviews
Petit Palace Plaza Malaga Hotel
Malaga
Authenticity & Character
We spent our first and last nights of the trip here. The building is beautiful and the rooms were modern and clean.
Location
So central and close to the action.
Staff
Cleanliness & Comfort
Parador de Ronda
Ronda

Location, location, location!

Authenticity & Character
Location
Literally, the best view in town.
Staff
Cleanliness & Comfort
Hotel Casa de Indias by Intur
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Juderia Hotel
Córdoba

A beautiful, quirky old building. We kept getting lost, trying to find our room, but it was worth it and the staff were so helpful.

Authenticity & Character
Tons of character.
Location
Perfect.
Staff
Cleanliness & Comfort
Palacio Mariana Pineda Hotel
Granada
Authenticity & Character
Location
So close to everything and the view of the Alhambra
Staff
Cleanliness & Comfort
Activity Reviews
Private tour of Malaga
Málaga

Pilar was outstanding.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Arcos de la Frontera
Ronda

A great place to stop en route to Seville. There are so many white villages in Andalusia, we enjoyed seeing such a pretty one.

Quality of Experience
Guides, Drivers and Staff
Diego didn't speak English but he understood us and was so accommodating. Cecille gave us an excellent tour, both from the car where we had a view of the town atop some very high cliffs and by foot which we enjoyed.
Transport
Guided tour in Seville
Seville

Damiana was excellent, an art history student initially from Italy. She knew her history and was so enthusiastic. We loved the walking tour with her.

Quality of Experience
Guides, Drivers and Staff
Damiana was delightful.
Transport
Evening Flamenco & Tapas Private Tour
Seville

We weren't sure that we would enjoy the art of flamenco, but we were spellbound. It was thoroughly enjoyable.

Quality of Experience
Guides, Drivers and Staff
We enjoyed our time with Manuel at the flamenco show and then again over wine and tapas.
Transport
Exploring the archaeological site of Medina Azahara
Córdoba

The video about the archeological site before touring the real thing was very well done and worthwhile.

Quality of Experience
Guides, Drivers and Staff
Enrique was extremely knowledgeable and very interesting.
Transport
We never heard our driver's name but she was excellent.
City tour in Córdoba
Córdoba

It is so important to see the Mesquita. Don't miss Cordoba.

Quality of Experience
Guides, Drivers and Staff
Jose was so passionate and informative. We were hanging on his every word.
Transport
Visit la Alhambra
Granada

We felt so fortunate having Maite guiding us. There were a number of large group tours and we knew that we were having a much richer experience having our private guide.

Quality of Experience
Guides, Drivers and Staff
Maite was outstanding.
Transport
Flamenco Show
Granada

Once again, we were surprised by how much we enjoyed the flamenco, and the dinner was very good as well.

Quality of Experience
Raisin and Wine Route of the Axarquia
Almuñecar, La Herradura

We felt we were at the winery off season and would likely have enjoyed the day even more had we seen more of the wine process. We did enjoy tasting the final product though!

Quality of Experience
Beautiful country and charming villages.
Guides, Drivers and Staff
Anna and Manu were both great.
Transport
Dinner al Pimpi
Málaga
Quality of Experience
Guides, Drivers and Staff
It took a few minutes for the staff to understand who we were and that Irene had made a reservation for our pre-paid meal. We enjoyed the people watching while they sorted that out. Once we were seated, the staff and service were excellent!
Local specialist: Irene Carravilla
Irene
Irene Carravilla
Local specialist in Basque Country | Reviewed on Dec 15, 2022

As I said before, thanks to both of you for making it easy.
It has been very pleasant to work for you from the creation of the plan to your return home.
Thank you for not only helping us but also future travellers.
I hope we can work together again.
Irene

Well-planned trip with knowledgeable and fun guide
Ecuador | May 10 - May 23, 2022

R
Rebecca K.
Philadelphia, PA | Reviewed on Dec 13, 2022

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend! read more

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend!

Activity Review
Cooking Class
Quito

A fun cooking class that met our dietary needs and gave us some fun ideas for things to cook at home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jan 06, 2023

Hi Rebecca,

thanks for your nice feedback on your tour across Ecuador with us! I'm glad that you and your fiancee were able to join your parents on this trip, and that we could make this a memorable trip for all of you, with activities adapted to everyone's taste.

See you soon in Ecuador for exploring the many other unique places this country has in store!

All the best,
Mathias & the Authentic Ecuador team

WOW is all I can say about this trip. I went ...
Guatemala | Nov 2 - Nov 12, 2022

D
Deanna F.
American Canyon, CA | Reviewed on Dec 13, 2022

WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful.... read more

WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful. The accommodations were beyond my expectations with gorgeous boutique type hotels. We worked closely with Eduardo to plan the perfect holiday. Thank you Kim Kim for the best trip ever.

Hotel Reviews
Casa Encantada
ANTIGUA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Atitlán
Panajachel

O.m.g. the views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Convento Boutique Hotel
Antigua Guatemala
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Barcelo
Guatemala City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Antigua Walking Tour
Antigua
Quality of Experience
Guides, Drivers and Staff
Transport
Zip-Lining Tour - Santo Domingo del Cerro
Antigua
Quality of Experience
Lol
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Earth Lodge Day Hike from Antigua
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pedal and Paddle: Mountain Biking at Lake Atitlan
Guatemala
Quality of Experience
PLO
Food
Guides, Drivers and Staff
Transport
Visit the Iximche Mayan Ruins
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Guatemala
Quality of Experience
Oki
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 23, 2022

It was a pleasure to meet you and your family. I hope your Daughter is happy, specially that she has enjoyed buying his wedding dress in Guatemala.
Cheers,
Eduardo

Amazing Cuyabeno experience!
Ecuador | Nov 28 - Dec 1, 2022

Joey
Joey D.
San Jose, CA | Reviewed on Dec 13, 2022

What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my... read more

What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my experience for many years to come, hoping to renew the experience soon!!
Warm warm thank you for Daniela who has done amazing job with me. Up to coming on Sunday to the office to take care of my luggage ❤️❤️❤️

Hotel Review
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

Best guides. Best food I’ve had in all Ecuador! I even asked the Chef Fredi to make a book! I’d buy it in a heartbeat! Best shower I’ve had comparing to other hostels in Quito! You’d think hot water or water pressure would be an issue, oh no! It was perfect!! Activities are amazing, vibe is awesome, people are friends for life now! I can’t believe this place exist!

Authenticity & Character
The non modern word touch, you feel the experience
Location
Everything!!!!
Staff
Carlos, Fredi, Rom and Evi!!
Cleanliness & Comfort
It’s clean! Thanks to Carlos!
Activity Reviews
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous Community, Laguna Grande, & Igapó
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adventure in the Amazon
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 13, 2022

Hola Joey!

It was so much fun to work together on creating the perfect journey to Cuyabeno Wildlife Reserve. Everyone on my team is so happy that you enjoyed your time and left Ecuador with everlasting memories.

Warm hugs!
Alvaro

Amazing trip in Morocco
Morocco | Nov 28 - Dec 6, 2022

Zhou
Zhou Z.
Singapore | Reviewed on Dec 13, 2022

We had an amazing trip in Morocco. Many thanks to Abdel for his detailed itinerary plan and recommendations on many things such as transportation and restaurants. His reply was always prompt. The booking manager Said was very helpful as well. We suppose to have mountain hiking in Imlil Valley, however when he learnt that I had a knee problem, Said changed the trip to mule riding instead for us, which is also fun and memorable. And when our flight from Fes to Marrakech was rescheduled to a... read more

We had an amazing trip in Morocco. Many thanks to Abdel for his detailed itinerary plan and recommendations on many things such as transportation and restaurants. His reply was always prompt. The booking manager Said was very helpful as well. We suppose to have mountain hiking in Imlil Valley, however when he learnt that I had a knee problem, Said changed the trip to mule riding instead for us, which is also fun and memorable. And when our flight from Fes to Marrakech was rescheduled to a later time, he arranged a wonderful Hammam spa experience. Our driver Ilyas and Samir are great too, they made our journey so pleasant and safe. It is a nice experience to use kimkim and we are blessed to be reached by Abdel and his team, who are very professional. I highly recommend kimkim and Abdel to those who would like to explore Morocco in a holistic way.

Hotel Reviews
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selman Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah du Toubkal
lmlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catch a breath of fresh air near the ocean
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Tangier by train and Tangier to Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hammam & Spa Experience
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakesh - Historic Monuments and Majorelle Gardens
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Majorelle Gardens Guided Visit
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Imlil
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Imlil to Agafay Desert - Desert camel riding
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Dec 29, 2022

Hi Zhou,

Happy customers make us happy so this is fantastic to read!!

We are so thankful that you shared your experience with our service and gave us such a great review. Glad to hear that we designed a wonderful trip for you and have memorable moments in our beautiful country. We pride ourselves on the professional service we provide, and we will make sure to keep satisfying our guests to the fullest. Such valuable feedback helps us to continue improving on the aspects that matter most to our guests.

Thanks again and I hope to have you again in Morocco.

Best,
Abdel

Trip to Leh November 2022
India | Nov 7 - Nov 11, 2022

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Will S.
Arlington, MA | Reviewed on Dec 13, 2022

My girlfriend and I had a fantastic time on our guided tour in Leh and Ladakh in November 2022. The scenery there was breathtaking (literally - it's very high!), and all the monasteries and temples we saw were very interesting to see and learn about. We had an extremely knowledgeable guide with us the whole time, and a driver who navigated the city of Leh and the surrounding area with impressive ease. The guide knew all about everywhere we went and was really helpful in sharing his own... read more

My girlfriend and I had a fantastic time on our guided tour in Leh and Ladakh in November 2022. The scenery there was breathtaking (literally - it's very high!), and all the monasteries and temples we saw were very interesting to see and learn about. We had an extremely knowledgeable guide with us the whole time, and a driver who navigated the city of Leh and the surrounding area with impressive ease. The guide knew all about everywhere we went and was really helpful in sharing his own experiences growing up in the region and practicing Buddhism - it all made for what felt like a very personal welcome into the area and culture.

I unfortunately got sick from some sort of food poisoning, which forced us to miss the trip to Nubra Valley, but I was impressed with the agility of Ravi, my tour guide, and the whole Active India team to adjust the itinerary on the fly while making sure I had the help I needed while I was sick. I would recommend working with this team and our particular tour guide and driver for sure.

Hotel Review
Hotel Singge Palace
Ladakh

The Singge Palace was a great place to make our home base for our time in Leh.

Authenticity & Character
Location
5 minute walk to the main markets and shops in the town.
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Reviewed on Dec 19, 2022

Dear Will,
We are pleased to know that your holiday experience with us was fantastic despite you falling sick during the tour. Many thanks for your appreciation of our guides , drivers and accommodation we had booked for you and your girlfriend.

I know first couple of days have not been so easy for you due to health issue, however, your positive attitude and our little effort made rest of your experience memorable. Your kind words are greatly appreciated.
We look forward to welcome you again for your next holiday to India,
Kind Regards,

Ravi

Our trip to Costa Rica was an incredible expe...
Costa Rica | Dec 3 - Dec 10, 2022

E
elicia k.
Levittown, NY | Reviewed on Dec 13, 2022

Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.
read more

Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.

Hotel Review
The Royal Corin Thermal Water Spa & Resort
Fortuna

Superb service from all staff in this beautiful resort!! The Royal Corin really treats all of their guests like royalty! The rooms are beautiful with wonderful balcony views of the property with every amenity you could ask for. We were very impressed with the way all of the staff went out of their way to make you feel special and assist in any way possible. Jillyan and David were wonderful!!

Authenticity & Character
Location
central location for all of our excursions in Arenal
Staff
All staff were exceptional in their service and friendly attitudes
Cleanliness & Comfort
property and rooms all very clean and well maintained
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Reviewed on Dec 13, 2022

Hello Elicia,

Thanks for your excellent review.
I am so happy to read your family had a great time in Costa Rica and a unique experience working with us.

I hope you will visit us again to continue exploring this paradisaical destination.

Pura Vida,
Olman

A memorable visit to Chile's Araucanía region
Chile | Dec 5 - Dec 10, 2022

Antonio
Antonio R.
Seattle, WA | Reviewed on Dec 13, 2022

We had a truly memorable experience in Chile thanks to Lorena Huidobro, from Turismo Milodon, our kimkim-appointed tour company. Lorena arranged for us a wonderful five-day, outdoor-oriented visit to La Araucanía region of the country, centered around the small town of Pucón, at the foot of the majestic Villarrica volcano and next to the lake of the same name. Led by expert tour guides from locally-based Rehue Expediciones (Ermin and Ricardo), we hiked Conguillío and Huerquehue National... read more

We had a truly memorable experience in Chile thanks to Lorena Huidobro, from Turismo Milodon, our kimkim-appointed tour company. Lorena arranged for us a wonderful five-day, outdoor-oriented visit to La Araucanía region of the country, centered around the small town of Pucón, at the foot of the majestic Villarrica volcano and next to the lake of the same name. Led by expert tour guides from locally-based Rehue Expediciones (Ermin and Ricardo), we hiked Conguillío and Huerquehue National Parks and some of the Lagos Andinos, all areas of stunningly unique beauty. Lorena also arranged for us stays at two top-notch accomodations: Antumalal Hotel and Rakau Lodge --the latter we would especially highly recommend to any visitors to the area. Lorena's expert advice and attention to detail truly paid off. We also appreciated Turismo Milodon's follow-up while we were in-country. And last but not least, while we were in Santiago, Lorena was able to arrange for us on very short notice a great private day trip to Valparaíso and Viña del Mar, knowledgeably led by Hernán and driver Gabriel. Thank you, Lorena!

Hotel Reviews
Rakau Lodge
Pucón

Newer establishment on a secluded, wooded area next to a river. Small and intimate, with very attentive service. Outstanding cuisine. Very highly recommend it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antumalal
Pucon

Very classy, comfortable hotel with a great spa facility and excellent cuisine. Very attentive service. The views of Lake Villarrica from the rooms and restaurant were magnificent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Santiago | Reviewed on Dec 17, 2022

Dear Antonio and Becky,
I am so happy to hear all went well despite the scare of the parks strike, not-so-perfect weather, and muddy conditions. You are truly troopers! It is a beautiful area indeed not many explore. I hope you will continue to visit amazing places all around the world.
Wishing you both nothing but the best,
Lorena

Thank you Jason for planning such a wonderful...
Chile | Nov 30 - Dec 10, 2022

Alane
Alane F.
Lee, MA | Reviewed on Dec 13, 2022

Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was... read more

Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was another highlight of our trip. The salt dunes, geysers and lunar vistas were amazing. All of our guides were so knowledgeable and engaging. We liked staying close to town at Noi Casa Atacama and being able to walk into town whenever we wanted. The staff at the hotel was great and the pool and spa were perfect for relaxing after long touring days. And of course staying at Explora Patagonia in Torres del Plaines with its incredible views and vistas was thrilling. The hikes, guides, food, spa, and staff, all surpassed our expectations. We were so impressed with the passion, enthusiasm and love the staff have for Patagonia and Chile. By the end of our trip, we shared that love.

Hotel Review
The Ritz-Carlton, Santiago
Santiago

We were a little disappointed with the Ritz Carlton, given the excellent reputation the hotel chain has. Our room was spacious and bright. However, the amenities were not on par with a 5 star hotel. They were skimpy and unimpressive and inadequate for two people staying in the room. The staff was friendly and nice, although most did not speak English, including the doorman, who did not open the door or greet guests as they entered the hotel.

Authenticity & Character
Location
Staff
Staff working in the lobby need a lesson in welcoming guests and being more helpful to guests.
Cleanliness & Comfort
Local specialist: Jason Kearney
Jason
Jason Kearney
Local specialist in Peru | Reviewed on Dec 13, 2022

Hi Alane and Jim,
It was a pleasure to work in the creation and delivery of your great adventure in Chile. We hope to welcome you back soon.
Regards,
Jason.

I can’t say enough wonderful things about our...
Portugal | Nov 28 - Dec 6, 2022

J
Jill H.
Los Angeles, CA | Reviewed on Dec 13, 2022

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt... read more

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt and lovely, and Fado and all food was delicious. Thank you. I’m sure to use Kim Kim for our next experience.

Activity Reviews
Guided Cultural Walking Tour in Lisbon
Lisbon
Dinner with a Fado Performance
Lisbon
Quality of Experience
Knowledgeable, prompt and easy
Food
Guides, Drivers and Staff
Personable, knowledgeable
Transport
Clean, spacious, prompt
Port Wine Cellar Visit with Tastings
Porto
Private Driver to Sintra with Tickets to Pena Palace
Portugal

It rained but that is not anyone’s fault but Mother Nature.

Private Guided Cultural Walking Tour in Porto
Porto

Such a fabulous guide. Such a gorgeous city.

Quality of Experience
The
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Reviewed on Dec 13, 2022

Hello Jill,
I am super happy to receive your feedback and to know that you really enjoyed your time in Portugal!
Thank you once again for trusting Kim Kim and Across Portugal!
Your friend in Portugal - Pedro & Across Portugal Team

Magnificent trip!
Morocco | Nov 28 - Dec 6, 2022

G
glenn t.
Santa Paula, CA | Reviewed on Dec 12, 2022

My hubby wanted to go to Marrakesh for his big birthday. So I was looking for a way to get started on planning our trip, and came by KimKim and read the reviews. I looked up Morocco and found Yasssine. I contacted him, and within 24 hours he responded. He asked me about our interests and what I wanted to accomplish, and between our wishlist and Yassines’s knowledge and expertise, we began to plan our trip. The feedback was easy and progress was måde quickly. Yassine offered up suggestions and... read more

My hubby wanted to go to Marrakesh for his big birthday. So I was looking for a way to get started on planning our trip, and came by KimKim and read the reviews. I looked up Morocco and found Yasssine. I contacted him, and within 24 hours he responded. He asked me about our interests and what I wanted to accomplish, and between our wishlist and Yassines’s knowledge and expertise, we began to plan our trip. The feedback was easy and progress was måde quickly. Yassine offered up suggestions and within 10 days or 9 day trip to Morocco was planned. Hamsa, our driver, who was with us the whole trip, from when we arrived at the airport until he took us back for our departure, was absolutely great. He speaks English, is polite, attentive, available and ready to make suggestions. We enjoyed his company and he drove like a pro - confident and calm. We felt safe and in great hands. Hammadi, our guide for our first full day, gave us the lay of the land, spoke English very well and was very pleasant to work with. After two nights in Marakesh, we started our three night road trip, to the Atlas Mountains, the Sahara and the Gorges in the south. It was a magnificent road trip.
The whole trip went of without a single glitch, every detail was met as expected and Yassine was available through their site if I had any questions or concerns. The team even had a bottle of sparking wine waiting for us at the hotel on my hubby’s birthday and Hammadi brought sweets and flowers. Very thoughtful and kind. Morocco is a magnificent country, so much to see. Beautiful with kind people and delicious food. We are looking forward to visiting again.

Hotel Reviews
72 Riad Living
Marrakech

Beautifully decorated, quiet, delicious food and very kind and attentive staff. Great location.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Very clean and very comfortable bed.
Kasbah Isfoula
Ait Ben Haddou

Basic hotel. Bathroom was not as clean, found a hair in the shower from previous guest. Room was quiet.

Authenticity & Character
Location
Felt like we were in the middle of nowhere.
Staff
Polite but not really interested.
Cleanliness & Comfort
Bathroom not clean.
Luxury Camp Chebbi
Merzouga

Like a mirage - the camp appears out of nowhere and is absolutely beautiful. Glamping at its best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades

A 5 retreat in the middle of the gorges. Beautifully decorated, amazing views, friendly polite and attentive staff. A retreat we wished we could have spent a few days at. The setting, hotel and food were fantastic.

Authenticity & Character
Everything so well done, down to the smallest detail.
Location
Beautifully situated.
Staff
Polite, caring and professional.
Cleanliness & Comfort
Super comfortable and very clean.
Sofitel Marrakech Palais Imperial
Marrakech

Large chain hotel in great location and with great amenities. Good room, excellent breakfast and well decorated with a great pool and garden area.

Authenticity & Character
Location
Very central to everything, but some noise.
Staff
Check in was slow and messy. Servers and bartenders were excellent.
Cleanliness & Comfort
Very comfortable and clean. (Although it’s time to change the carpets in the rooms).
Activity Reviews
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

It was good to get the lay of the city and the Medina - helped us feel more confident on our own. (

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Morocco

A fantastic experience, to ride into the Sahara for 90 minutes on a camel and arrive to camp after the sun has gone down. Not to be missed. We would spend at least two nights next time.

Quality of Experience
Food
It was good food.
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco & Cleveland, Ohio | Reviewed on Dec 21, 2022

Thank you so much for your review and I'm so happy to hear that you had a fantastic time in Morocco. I really enjoyed working with you on planning your trip. Hamza is indeed a great driver with a great personality, I'm so happy that you enjoyed exploring the country with him and that he was very accommodating and helpful throughout your trip. Thank you again for your trusting us to plan this trip for you and your hubby :)

Ecuador and the galapagos islands
Ecuador | Nov 25 - Dec 8, 2022

S
Stephen W.
Canada | Reviewed on Dec 12, 2022

Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.

Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌

Highly recommend kimkim, was our first time and we will be using them again... read more

Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.

Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌

Highly recommend kimkim, was our first time and we will be using them again in the new year ! All activities and meals were excellent. Our tour guide Pablo in ecuador and Ricardo in galapagos were amazing and very knowledgeable. Five stars !

Ecuador and galapagos as a trip was truly unbelieve such a diverse vacation, seen and experienced alot !
Thanks again kimkim

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Yacuma First Day
Tena
Quality of Experience
R
Food
Learned and seen so much, enjoyed it all People here are amazing and provide everything you would hope for in the Amazon
Guides, Drivers and Staff
Transport
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Reviewed on Dec 13, 2022

Dear Stephen,

Thank you very much for your great comment, it was really a pleasure to help you, and I am very happy that you enjoyed our beautiful country. We are waiting for you in a next opportunity, enjoy your day very much.

A big hug from UIO!!

Morocco in winter
Morocco | Dec 4 - Dec 11, 2022

Kurt
Kurt R.
Pittsburgh, PA | Reviewed on Dec 12, 2022

When we had decided to travel to Morocco in December, we started doing research and looking for a trip that worked with our schedule. After being unable to find a group tour that worked with our dates, we tried kimkim, which we had not used before.
From our first correspondence with them, we found the website easy to use, the responses prompt, and the willingness and ability to create an itinerary based on what we wanted to see and do incredible. They would offer suggestions ranging from... read more

When we had decided to travel to Morocco in December, we started doing research and looking for a trip that worked with our schedule. After being unable to find a group tour that worked with our dates, we tried kimkim, which we had not used before.
From our first correspondence with them, we found the website easy to use, the responses prompt, and the willingness and ability to create an itinerary based on what we wanted to see and do incredible. They would offer suggestions ranging from budget ideas to luxury options, additional activities in the areas we wanted to stop, and plenty of additional info ranging from tipping practices to packing guides.
When we landed in Casablanca, we easily found our guide Soufian at the airport. During our eight days together he was our driver, our guide, and answered questions from cultural history to restaurant recommendations. He was fantastic and I would recommend him to anyone traveling to Morocco.
Our trip To Morocco was well organized. The itinerary was planned well, the communication with the office, and once in country with our guide, was excellent; and all of this was done at a fair price.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

I have stayed in the desert twice before (once in Egypt and once in Jordan), but neither was like our experience at Tiziri. The facilities and service here truly make this a luxury experience. The time here was well organized and the staff were fantastic.

Authenticity & Character
We felt as if we were exposed to a true Berber experience.
Location
The desert. It is wonderful : )
Staff
They were friendly, polite, and accommodating.
Cleanliness & Comfort
Tiziri is much more than a tent in the desert!
Riad Salam Fes
Fes

The riad is a wonderful escape from the business of the city.

Authenticity & Character
Location
Hard to say, there just didn't seem to be much within walking distance.
Staff
They were friendly and polite, but weren't able to answer many questions.
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene

Fantastic luxury stay in Chefchaouen. Once you enter this ryad, you'll forget that you just stepped in off of a small alley. Everything in here is luxurious and they offer every amenity you would want at a modern hotel.

Authenticity & Character
Location
Positioned just off of the main walking path/street in the old town.
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

In Dades, you are in a fairly isolated area, but this hotel offers everything you need. The restaurant offers grand buffets, there are multiple common rooms, there is a large pool area, and the rooms are modern and comfortable.

Authenticity & Character
Location
Right on the edge of a cliff overlooking the city.
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Our favorite riad in Morocco! Not because the others were lacking, but because the Elegancia truly lives up to its name. Tucked away in a narrow alley, this luxury accommodation offers everything. The staff were friendly and helpful during our entire stay, the rooms were comfortable and clean, the lobby is welcoming and beautiful, and the rooftop is a fantastic place to relax. I couldn't recommend the Elegancia more to anyone visiting Marrakech.

Authenticity & Character
Gorgeous Moroccan decorations.
Location
Walking distance to the medina and numerous restaurants.
Staff
So friendly and helpful.
Cleanliness & Comfort
Offers every modern amenity you would want.
Activity Review
Guided Tour of Hassan II Mosque
Morocco

Unfortunately the mosque was closed, but it was a beautiful sight and I would recommend anyone visiting Casablanca to stop here.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Dec 13, 2022

Hi Kurt,

Thank you for finding the time to share the details of your recent visit.

We are delighted to learn that you found our company to be remarkable and our guest service to be accommodating and friendly. Our team strives to provide a full-value experience for our valued guests, so happy to know that we have delivered this commitment to you.

We wish to serve you again in the future and design another great trip for you in our beautiful country.

Best Wishes,
Ali

Hakim planned a fantastic visit to Morocco! T...
Morocco | Nov 29 - Dec 9, 2022

R
Rachel T.
Chicago, IL | Reviewed on Dec 12, 2022

Hakim planned a fantastic visit to Morocco! The trip was very well planned, and we covered a lot of ground very comfortably, visiting all of the major cities/sights. The driver was wonderful, and we had excellent guides in each of the locations we visited. `We especially enjoyed the Sahara experience, and were pleasantly surprised at how nice the tent was and how good the food was. All of the hotels were lovely. I recommend Hakim very highly, and am so glad that we found kimkim. I will... read more

Hakim planned a fantastic visit to Morocco! The trip was very well planned, and we covered a lot of ground very comfortably, visiting all of the major cities/sights. The driver was wonderful, and we had excellent guides in each of the locations we visited. `We especially enjoyed the Sahara experience, and were pleasantly surprised at how nice the tent was and how good the food was. All of the hotels were lovely. I recommend Hakim very highly, and am so glad that we found kimkim. I will definitely contact kimkim to help plan future vacations!

Hotel Reviews
Riad Fès - Relais & Châteaux
Fès

A beautiful hotel, with exceptional service. Our room was spacious, with a welcome fruit and pastry treat upon arrival. The restaurant had a great buffet breakfast including dishes prepared to order, and we enjoyed a room service dinner which was well prepared and arrived quickly.

Authenticity & Character
beautiful marble interior
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Desert Camp
Merzouga

Exceptionally comfortable accommodations and delicious food. A terrific experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mamounia
Marrakech

We had extremely high expectations, and the hotel did not disappoint. Excellent location, and beautiful throughout with a lovely garden and very nice spa. Wonderful breakfast buffet. Stunning bar with live entertainment.The only negative was the exceedingly expensive restaurants. We enjoyed dinner in the Asian restaurant one night and my daughter ordered a very costly sea bass dish, which did not include anything with it. She ordered a side of white rice which cost $14US.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Dec 23, 2022

Dear Anu,

Thank you so much for taking the time to leave such wonderful and valuable feedback!

It has been a real pleasure to work with you offering you such a beautiful trip. I am very happy to hear that you and Rachel had a great holiday. I wish you had more than a longer vacation so you can enjoy the other side of Morocco. But, I'm totally confident this is not the first and last experience. I'll be glad to work with you again in the future and offer you a unique and better... read more

Dear Anu,

Thank you so much for taking the time to leave such wonderful and valuable feedback!

It has been a real pleasure to work with you offering you such a beautiful trip. I am very happy to hear that you and Rachel had a great holiday. I wish you had more than a longer vacation so you can enjoy the other side of Morocco. But, I'm totally confident this is not the first and last experience. I'll be glad to work with you again in the future and offer you a unique and better experience!

I also appreciate all the valuable remarks and comments regarding each of the accommodations that I included in your trip. They'll be extremely very happy to read your valuable words!

Wishing you all the very best,
Hakim

Kimkim is awesome! I have discovered a treasure- thanks to my world traveling son!
Italy | Nov 27 - Dec 6, 2022

Beth
Beth R.
Atlanta, GA | Reviewed on Dec 12, 2022

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met... read more

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met me in Naples, handled detains there, and throughout the 10 days in Italy checked in with me at least once a day was AWESOME. The assistant/guide who worked with me multiple days in Florence and was kind enough to accommodate some extra excursions I wanted to go on including the purchase of an Italian pocketbook was AWESOME. And our guide/ driver for much of the end of the trip was beyond helpful and incredibly knowledgeable of so much about Italy/ every time I had a special need or asked for an accommodation, she made it happen for me. LOVE that girl!!
I wish I could remember names; every driver and guide were so amazingly knowledgeable of their area and so helpful in accommodating us. I’ll never hesitate to use Kimkim again…

Hotel Review
Bonvecchiati Palace
Venice

Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels!

Authenticity & Character
Location
Answer is really the same as noted below. One extra note: front desk support when my husband and then I became I’ll was very professional and greatly appreciated. Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels
Staff
Already answered
Cleanliness & Comfort
Already answered
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Reviewed on Dec 13, 2022

Thanks, Beth...
really sweet of you!
I am glad that you enjoyed Italy and you had a lovely time in my country.
Hope in the near future to help you again...
ciao vale

Egypt 2022
Egypt | Dec 2 - Dec 11, 2022

B
Bree m.
Wilton, CT | Reviewed on Dec 12, 2022

Ibrahim and Amr were great when planning the trip. Responsive (considering the time change) and very active while we were in Egypt if we had any questions. We had a 10 day experience between Cairo, Aswan, Edfu, Luxor, and Hurghada. All of our transportation was timely, the transition between each city was flawless, and the package was well planned. We were greeted at each destination with a contact, and hand delivered to a new guide in each city. Egypt itself was beautiful and I would suggest... read more

Ibrahim and Amr were great when planning the trip. Responsive (considering the time change) and very active while we were in Egypt if we had any questions. We had a 10 day experience between Cairo, Aswan, Edfu, Luxor, and Hurghada. All of our transportation was timely, the transition between each city was flawless, and the package was well planned. We were greeted at each destination with a contact, and hand delivered to a new guide in each city. Egypt itself was beautiful and I would suggest everyone go visit and see the remarkable sites.

With this being said, here are a few things to know before going. The tipping was extremely aggressive. We were being told by our guide exactly how much and who we should be tipping….which was everyone and an extreme amount. From the agency, we were never warned or given any type of breakdown as to what the suggested tipping is in Egypt. Other couples we met along our trip were sent typed out paperwork on how much to tip and what was expected. We were given nothing which left us blind to it and made us feel very forced and uncomfortable. For future travelers: when switching your funds to Egyptian pounds I highly suggest getting smaller bills to accommodate for the amount of tipping you will be expected to do.

Itinerary with no times.
Although we were given an itinerary, we were never given exact times (which we have in the past when traveling through KimKim). We were never informed that so many days we would be waking up at 3am. The itinerary mentioned ‘morning, afternoon, or evening’ but should have specified how early these mornings would be so we could have been more prepared for it.

Experiences
We were under the impression that all of our experiences or excursions were paid for before our trip began. On our itinerary where we were given free time and looked forward to relaxing and having time to ourselves. However, we were very forcefully told that we needed to pay for additional experiences. Specifically the Nubian village. After being told numerous times by our guide, we finally agreed to go and visit, but told our guide that we had no interest in buying more things. He told us we would visit a traditional village with no markets, stress or aggression. We should have known better at this point, but after our tour we were pushed into having tea and bread with a local family, plus being tricked into giving everyone money. A relaxing stress free trip to a village we didn’t even want to visit ended up costing us nearly 1,000 Egyptian pounds AND my husband got food poisoning which forced us to cancel the next 2 days of tours due to him being very ill.

At the end of our trip, we told our guide that we didn’t want to go to the Alabaster stone ‘experience’ and his attitude changed. He became unfriendly, and he even had us finish one of our temple tours without him. I don’t know if the guides are getting a cut of the profits during these ‘experiences’, but it certainty felt that way. It’s fair to say that it wasn’t just us, it was other tourists we met along the way mentioned the exact same concerns with their guide and time here.

At the end of the day, we loved visiting Egypt. The sites were beautiful, historical and something we will never forget. As mentioned, Amr and Ibrahim were great to work with, and our guide was nice….until he wasn’t. We have used KimKim in the past, and plan on using again in the future. However, we have definitely learned our lesson on asking very specific questions, making sure everything in our package is actually included, and suggest future travelers to Egypt to do the same so you don’t have the same issues as us.

Hotel Reviews
Movenpick Aswan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kempinski Nile Hotel
Cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaz Aquamarine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
visit Philae temple & High Dam - Felluca ride
Aswan
Visit Abu Simbel temple
Egypt
Kom Ombo & Edfou
Egypt
Esna - West & East Bank Luxor
Luxor
Hurghada
Hurghada
Hurghada
Hurghada

Cancelled excursion due to husband getting food poisoning

Local specialist: Ibrahim Elaref

All of our guides were excellent. Very info...
Vietnam | Dec 2 - Dec 9, 2022

Peggy
Peggy B.
Des Moines, IA | Reviewed on Dec 12, 2022

All of our guides were excellent. Very informative, personable and helpful. Their English was good.

Would definitely use again and would recommend to others

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Reviewed on Dec 12, 2022

Dear Peggy,

Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. I will pass your words to our guides. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.

Best regards,
Camellia

The Moroccan Grand Tour
Morocco | Oct 16 - Oct 28, 2022

Ed
Ed R.
Seattle, WA | Reviewed on Dec 12, 2022

I’d wanted to visit the beautiful country of Morocco 🇲🇦 for years, so I decided to work with KimKim to plan and book my trip. I normally plan and book all my trips on my own, but since I wasn’t too familiar with the country (or the languages), and after doing extensive research on tour companies, I chose KimKim to plan my tour.

I was very pleased with how the planning of the tour went, thanks to Said, the booking manager. They made the planning process very easy, and even though it was... read more

I’d wanted to visit the beautiful country of Morocco 🇲🇦 for years, so I decided to work with KimKim to plan and book my trip. I normally plan and book all my trips on my own, but since I wasn’t too familiar with the country (or the languages), and after doing extensive research on tour companies, I chose KimKim to plan my tour.

I was very pleased with how the planning of the tour went, thanks to Said, the booking manager. They made the planning process very easy, and even though it was high-season, still managed to book most of my first-choice hotels and riads. We had ongoing communication regarding places of interest, sites, culture, and activities until Said had designed a perfectly curated tour to my liking.

My driver for the trip, Soufiane, exceeded all expectations. He went above and beyond what I expected, always making sure I was enjoying the trip, and whenever something needed adjusting, he quickly responded. His driving was very good, always a positive attitude and spoke English well…oh, and also has great taste in music! :). During the trip, I decided to skip a city in order to have more time in Marrakech, so Soufiane drove me 10+ hours to make it happen. Moreover, he invited me to his home to have dinner with his amazing family, which was an unforgettable experience. In the beginning he was my driver, but by the end, considered him a dear friend. Did I mention he carried my luggage up 150 steps? When you travel to Morocco, you’ll find the country is quite beautiful, but the genuine hospitality of its people is what I found to be the lasting memory of my journey.

My tour started in Casablanca. The Hassan II mosque is quite impressive and well worth seeing (day and at night), but I wouldn’t recommend staying more than a day or 2. We then essentially made a big clockwise loop which included: Rabat, Chefchaouen (the blue city), Fes, Merzouga, Marrakech, Essaouira and a very fun day trip to Imsouane, then back to Casablanca. I loved it all, but if I had to choose, I’d say Chefchaouen, the camel ride in the Sahara (Merzouga) and Marrakech were my top 3 favorites.

The local guides (for the city tours) were all pretty good. Some spoke English better than others. Notable guides were Latvi (Chefchaouen), Mohammed (Fes), and another Mohammed (food tour in Marrakech).

Hotels / Riads:

Overall, the hotels and riads were nice, but I liked some better than others. The top 3 favorites were Dar Jasmine (Chefchaouen), Riad Nyla Wellness and Spa (Marrakech) and Palais Amani (Fes). Dar Jasmine was special due to it’s location and epic views of Chefchaouen, and the unbelievably clean Nyla with it’s fantastic service, staff and breakfast was definitely a highlight.

Hotel Reviews
Dar Jasmine
Chefchaouen

Fantastic hotel with epic views but the stairs could be an issue for some.

Authenticity & Character
Location
The views, location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Nice hotel, enjoyed the character and authenticity but the bathroom felt dirty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

This was not a 4 or 5 Star desert camp. Of all the hotels, I was most disappointed with this one. No hot water for my shower, the power went out during the night. Camel ride was awesome but the desert camp was not.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

This was truly a great riad-friendly staff, great service and location, and very clean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Nice hotel, seemed a bit dated, nice staff, good location

Authenticity & Character
Typical large hotel
Location
Staff
Cleanliness & Comfort
Gray Hotel Casablanca
Casablanca

Good location, friendly staff, room was clean and fine, breakfast wasn’t that great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Dec 13, 2022

Hi Ed,

Thank you so much for sharing the travel experience you had with our company.

We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you. The team at Original travels always endeavors to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Morocco is known for its hospitality and generosity and it always opens its doors to guests like you to explore its... read more

Hi Ed,

Thank you so much for sharing the travel experience you had with our company.

We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you. The team at Original travels always endeavors to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Morocco is known for its hospitality and generosity and it always opens its doors to guests like you to explore its scenic beauty and embrace its culture. Your driver Soufiane and all the members of our company will be more than thankful to hear such valuable feedback.

Looking forward to having you again in our gorgeous country.

Best Wishes,
Abdel

Wonderful adventures! Our guide, Karin was so...
Morocco | Dec 6 - Dec 11, 2022

M
Mariellen S.
Ozone, AR | Reviewed on Dec 12, 2022

Wonderful adventures! Our guide, Karin was so knowledgeable and personable! Thoroughly enjoyed every minute of the experience! I loved riding through the desert on a camel and the sunrise there! read more

Wonderful adventures! Our guide, Karin was so knowledgeable and personable! Thoroughly enjoyed every minute of the experience! I loved riding through the desert on a camel and the sunrise there!

Hotel Review
Palais Sebban
Marrakech

Beautiful and comfortable inside. Amazing and friendly staff! Excellent meals!

Authenticity & Character
Location
Staff
How welcoming they were
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Dec 13, 2022

Hi Mariellen,

Thank you so much for leaving us this 5-Stars review. The Team Original Travelers are so happy to hear those wonderful words from you.
We’re happy to hear that you enjoyed your journey with your driver Karim, he is one of our best drivers. I'm pleased to share your review with him and we all hope to see you again in our beautiful Morocco :).

Best Wishes,
Ali

Linda is the best!!
Ecuador | Nov 25 - Dec 9, 2022

D
Debby D.
Canada | Reviewed on Dec 11, 2022

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy... read more

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy snacks and punctual for all pickups and drop offs.
When we went to the Galapagos for our last 4 days we did not get the same level of detail that we had come to expect after being with Christian. The Galapagos part was still good but we did have to ask for information and weren't always given enough details. ex. Halfway through a 5 km hike we were told there were no bathroom and the length of the hike. We would still highly recommend Linda and Kim KIm for travel to Ecuador. Linda went above and beyond to adjust our itinerary before we left to be exactly what we wanted. She is exceptionally good at her job! If Linda is available to plan your trip she will do an excellent job for your Ecuador travel.

Hotel Reviews
Posada del Mar
Puerto Ayora

Carlos will go out of his way to make sure your stay is perfect. Great little hotel close to everything.

Authenticity & Character
Nice balcony with a sea view
Location
Close to restaurants
Staff
Carlos is exceptional
Cleanliness & Comfort
Luxva Hotel Boutique
Guayaquil

Very secure location in a beautiful ex residential building

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

Great location, close to airport for early morning flights!

Authenticity & Character
Location
close to airport
Staff
Cleanliness & Comfort
La Floresta
Baños

Beautiful hotel in the centre of Banos. Close to lots of restaurants with a nice restuarant.

Authenticity & Character
Location
close to lots of restaurants
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Nice enough grounds but the hotel could use a little updating. It seems to be run by the owner and his son. Food was pretty good but with a limited menu.

Authenticity & Character
interesting grounds with lots of animals
Location
far from anything else
Staff
Cleanliness & Comfort
it seems to be in need of some updating and care
Casa Joaquín
Quito

Excellent hotel with great staff. Fransisco was very helpful and friendly.

Authenticity & Character
Location
Staff
Franscisco was exceptional
Cleanliness & Comfort
Indio Inn
Otavalo

Nice enough hotel right on the main street. Rooms were very small with no outside window and faced the centre of the hotel. Food was only available for breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

Beautiful historical hosteria

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

Amazing hotel with hot springs right on your doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to another uninhabited island
Galapagos Islands

Didn't see anything really different and not a great snorkelling experience. Just snorkelled on the beach and didn't see much.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Hike to Tortuga Bay & Free Afternoon
Galapagos Islands

The actual beach was beautiful but the details of the hike were not provided. We were told halfway through the 5km walk to the beach that there are no bathroom facilities or restaurants or places to stop along the way. It would have been nice to be made aware of this to ensure that we brought sufficient water and snacks for the 4 hour hike. We ended up taking a boat back for additional costs as some of our group could not make the hike back in the heat without food or water.

Quality of Experience
Provide information before the start
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

Great snorkelling. Saw lots of sealife and great guide while snorkelling. Alejandro swam with us and pointed out a lot of fish and other sealife that we may have missed. Food was good and the boat was comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chimborazo Volcano & Transfer to Papallacta
Ecuador

Definitely not for the faint of heart. So glad we actually made it to the second refuge stop. 5000 + meters above sea level with snow on the ground.

Quality of Experience
Guides, Drivers and Staff
Transport
Baños & the Avenue of Waterfalls
Baños

One of the must see sights of Ecuador. Great little hike and amazing views!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Activities in Baños & Transfer to Riobamba
Ecuador

Interesting drive and the swing was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class
Quito

Awesome cooking class. Great food and it was a fun thing to do on our first day in Ecuador!

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Springs of Papallacta
Ecuador

Perfect end to our day! Great hotel with hotsprings right outside your bedroom door.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Dec 16, 2022

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure... read more

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure to brief all the guides and to share more detailed information about every part of the activity so that all of our guests are well prepared.
Thanks again for visiting Ecuador and for traveling with us, and I wish you and Lisa safe travels to Argentina (if you go)!
Big hugs for you and the rest of the group,
Linda

Morocco you stole our heart ❤️
Morocco | Nov 25 - Dec 4, 2022

Andrea
Andrea M.
Flagami, FL | Reviewed on Dec 11, 2022

This trip was truly one of the most memorable trips I've ever been on. I normally research and book tours on my own but booking through kimkim was the best decision we could've made for our visit to Morocco. It was the most relaxed I've ever felt on a vacation knowing that our itinerary was already planned out for us.

From beginning to end, our driver Ismael made sure that we were safe on the roads as we visited multiple cities. He was also very accommodating in our outing and a few... read more

This trip was truly one of the most memorable trips I've ever been on. I normally research and book tours on my own but booking through kimkim was the best decision we could've made for our visit to Morocco. It was the most relaxed I've ever felt on a vacation knowing that our itinerary was already planned out for us.

From beginning to end, our driver Ismael made sure that we were safe on the roads as we visited multiple cities. He was also very accommodating in our outing and a few schedule changes that came up. When we wanted to dine somewhere he knew just the places that we would like which put us all at ease at not having to research ourselves. Highly recommend Ismael to be your driver.

In terms of the tours, all of them were really great as well. The guides are very knowledgeable, especially our guide in Fes (can't remember his name) and Yousef in Marrakech. They brought both great conversation and humor into our tours. Yousef even extended our tour for an hour after my friends and I got a late start to our day which was extremely kind of him and shows how much he cares to share his culture with tourists.
Favorite city to visit was Fes.
Favorite riad was Dar al Medina Al Kadima in Fes. The decor inside was stunning.
Favorite restaurants were Nouba and Buddha Bar in Marrakech.
Favorite club was 555 in Marrakech.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Dec 23, 2022

Dear Andrea,
Thank you so much for your motivating and wonderful feedback!
I would love to say that it has been a great pleasure for me to work with you and the other girls, assisting you and offering you this lifetime experience. I truly wish you had a longer duration to explore more areas but I'm confident that you'll consider a future trip to Morocco again.
I'm also happy to hear Ismael and your local guides were all at your expectations. They'll be very happy to read your words and this... read more

Dear Andrea,
Thank you so much for your motivating and wonderful feedback!
I would love to say that it has been a great pleasure for me to work with you and the other girls, assisting you and offering you this lifetime experience. I truly wish you had a longer duration to explore more areas but I'm confident that you'll consider a future trip to Morocco again.
I'm also happy to hear Ismael and your local guides were all at your expectations. They'll be very happy to read your words and this will give them more power to deliver better experiences.
Again, it has been an honor for me to work with you Andrea. Hopefully, we can work again in the future :)

Best,
Hakim

Unforgettable journey
Egypt | Nov 26 - Dec 4, 2022

Rozi
Rozi B.
Albania | Reviewed on Dec 11, 2022

Our trip from Aswan to Luxor was a great one, including Abu Simbel. The Nile Cruise from Aswan to Luxor is one of the best trips, beyond the expectations. Amway Nile cruise was a very good choice. Visiting all arkeologic sites on the way was exciting. Our guide Moode (his nickname) explaind the history full of passion.
Quite a different, but still great experience was the trip to White & Black desert! The scenic views that accompanied us, with the assistance of Mustafa throughout our stay... read more

Our trip from Aswan to Luxor was a great one, including Abu Simbel. The Nile Cruise from Aswan to Luxor is one of the best trips, beyond the expectations. Amway Nile cruise was a very good choice. Visiting all arkeologic sites on the way was exciting. Our guide Moode (his nickname) explaind the history full of passion.
Quite a different, but still great experience was the trip to White & Black desert! The scenic views that accompanied us, with the assistance of Mustafa throughout our stay there, made this trip unforgettable. Mustafa was a great driver, guide, cook, very dedicated to his job. Tirelessly, after driving us through the desert, preparing lunch and a 5-star dinner, he and his family singed and played very beautiful music that made our trip even more complete.

Activity Reviews
Philae temple - High Dam - Kom Ombo temple
Aswan

Philae and Kom Ombo temples were great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfou temple & Luxor temple and Karnak temple
Egypt

Karnak temple - breathless!

Quality of Experience
Guides, Drivers and Staff
Transport
Cairo - White Desert
Bahariya

As nature lovers we enjoyed that trip very much!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
over day Alexandria
Egypt
Quality of Experience
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara & Memphis
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Egyptian Museum, Salah El Deen Citadel & Old Cairo
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
Aswan - Kom Ombo temple
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
White Desert - Cairo
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit The west bank then fly to Cairo
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
I would suggest flight back instead of sleeping train
Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Reviewed on Jan 03, 2023

Hello Rozi,

So happy to hear you had a great time in Egypt, it is always great to hear positive comments from our travelers.

Thank you again for trusting us to plan everything for you and wish to see you again !
Ibrahim

My friend and I had the best time in Ecuador ...
Ecuador | Nov 30 - Dec 6, 2022

Shelby
Shelby E.
Denver, CO | Reviewed on Dec 11, 2022

My friend and I had the best time in Ecuador thanks to kimkim! When my friend had to delay her arrival by a day last minute, Alvaro and Daniela helped us change our itinerary the day before we were scheduled to arrive in country after presenting multiple options for us to chose from. Daniela went above and beyond by spending the day with me before my friend arrived late by taking me to Teleferico and a market. Our guide Danny was great and enjoyable to spend the week with. Our favorite parts... read more

My friend and I had the best time in Ecuador thanks to kimkim! When my friend had to delay her arrival by a day last minute, Alvaro and Daniela helped us change our itinerary the day before we were scheduled to arrive in country after presenting multiple options for us to chose from. Daniela went above and beyond by spending the day with me before my friend arrived late by taking me to Teleferico and a market. Our guide Danny was great and enjoyable to spend the week with. Our favorite parts of the trip were hiking Quilotoa, a cooking class in Otavalo, and the Papallacta hot springs. The trip was seamless and very convenient for us as we both had limited time to spend planning a trip. Kimkim handled everything! Would definitely recommend to friends and family. Can’t wait to book our next adventure with kimkim!

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 11, 2022

Hello Shelby!

So happy to read such a wonderful review and that you were able to explore Ecuador! I will make sure to convey your beautiful words to everyone involved in your journey.

Looking forward to having you back for yet another great adventure in the middle of the world!

Warm hugs,
Alvaro

Memorable Greece vacation
Greece | Nov 17 - Nov 27, 2022

V
VIDHYASHANKAR B.
Irving, TX | Reviewed on Dec 11, 2022

Overall an amazing trip and memorable experience for our family. Thanks to KimKim team and Amalia for the thorough planning. We hadn't travelled in a while since Covid and this was our first big international vacation in three years, and also the first one for my six year old.

Amalia was super responsive. Communication throughout the planning phase was spot on. She made sure to ask for our personal preferences, put together a custom itinerary, and made sure to plan a luxurious vacation... read more

Overall an amazing trip and memorable experience for our family. Thanks to KimKim team and Amalia for the thorough planning. We hadn't travelled in a while since Covid and this was our first big international vacation in three years, and also the first one for my six year old.

Amalia was super responsive. Communication throughout the planning phase was spot on. She made sure to ask for our personal preferences, put together a custom itinerary, and made sure to plan a luxurious vacation to perfection. Amalia was responsive during the trip and she helped make some last minute reservations at a few places.

1) Athens
- Driver Thanasis picked us up promptly at the Athens airport. Thanasis is an absolute gentleman - very polite, respectful, courteous and was willing to go the extra mile, stops along the way to ensure we had the best experience. The Mercedes van was well maintained and super clean.
- The Foundry Suites at Athens - an amazing place, very central location (10-12 minute walk to the Acropolis), and great hosts, excellent breakfasts. We had a very comfortable stay there.
- Popi, our tour guide for the Acropolis Museum and at Acropolis was again amazing. Her story telling ability and the knowledge of Greek ancient history / civilization was fascinating. My daughter loved the guided tour and she made it very memorable with beautiful story telling. We were pleasantly surprised when Popi told us that she had a PhD candidate. Such was the quality of the tour guides.
- Very comfortable drive in the afternoon to Sounio - Temple of Poseidon. We saw the gorgeous Sunset

2 ) Nafplio
Our next part of the trip was in Nafplio, a place that is two hours from Greece by car. It is a quaint little town. Just walking around the town was quite an experience.
- We stayed at the amazing Anthemion Villas / Suites - luxurious and comfortable. It was away from all the noise but literally just 3 minutes away from the city center
- Next day we had a private guided tour of Mycenae and Epidaurus. Our guide Theodoros Lendoudis talked us through the history all the way from the Bronze civilization, cycladic, minoan, mycenean, and the classical era. The huge theater in Epidaurus with amazing acoustics was the highlight of the day

3) Crete island: Chania
We visited Crete island. Rented a luxurious Volvo which was super comfortable and stayed in the old town in Chania. It was a central location. Our tour guide at Knossos in Heraklion, Maria Ververaki was again top notch. We stopped on the way at the very beautiful Rethymno, Lasitha plateau, and the quaint little town Archanes, Our kids also enjoyed the pink sand beach Elafonisi.

4) Santorini
The last part of our trip was spent in Santorini at stayed put at the Heliotopos Hotel. Again a super comfortable stay and very memorable. We truly enjoyed visiting all the scenic villages Oia, Fira, Imerovigli. At the last minute Amalia helped plan an amazing half-a-day luxury cruise that ended with a gorgeous view of the sunset, which our kids enjoyed a lot.

Finally we came to Athens and did a a very interesting Food tour with the super nice Adania. We were able to taste authentic Greek food while hearing about the history behind each of the delicacies. Amalia was super sweet and met us on the last day of our trip, and presented to us some hand-knits hats that her mom had made for us. It was such a pleasure meeting her in person.

Overall a very memorable trip and amazingly well planned luxury vacation, thanks to Amalia. She was very attentive to all the details and planned a very customized trip considering our needs, and especially our second daughter's allergy needs. Highly recommend her.

Few opportunities / feedback to take the vacation to the next level:
1) Accommodation: Please do not recommend Porto Antico apartments for travelers or families. We understand the recommendation was made because of the hotel's reputation. But the apartment was dinghy. Thankfully we were able to find a good accommodation via Airbnb and the apartment refunded the amount on the same day.
2) Both Avis and Hertz are amazing rental car brands in the US. We had a very pleasant experience renting through Avis at Crete. But had a bad experience with Avis at Santorini. The main issue was that Avis was not open 24 hours! Because of which I had to rent a car from Hertz at the last minute. I think it is best especially for international travelers that need some flexibility - that you suggest the car company that is open 24 hours, so that there is flexibility for the travelers to decide on when to rent and when to return. I have to say that Amalia and the KimKim team promptly refunded us the Avis rental car costs for Santorini, which is very much appreciated.

The above two pieces of feedback are meant to be constructive. Amalia planned everything to perfection. The above two glitches is something that is hard to predict. Amalia was super responsive when we raised these during our trip. Overall very happy with the services provided. I would highly recommend both KimKim and Amalia for your travel needs to Greece.

Activity Reviews
The treasures of Athens
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Nafplio City
Nafplio
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to Epidaurus & Mycenae
Nafplio
Quality of Experience
Guides, Drivers and Staff
Transport
The picturesque, old town of Chania
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Knossos, Heraklion Day Trip
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the island of Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Food Walking Tour
Athens
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Reviewed on Dec 13, 2022

Dear Vidhyashankar,

Thank you so much for taking the time to write this amazing review! Me and my team highly appreciate all your great words about our services and we cannot thank you enough for everything!

I wanted this to be a memorable vacation for the whole family and it's so important to me to know that you enjoyed your overall trip to Greece! I feel lucky that I got the chance to meet you and your beautiful family in person. I had a great time!

I wish I get to see you again in the... read more

Dear Vidhyashankar,

Thank you so much for taking the time to write this amazing review! Me and my team highly appreciate all your great words about our services and we cannot thank you enough for everything!

I wanted this to be a memorable vacation for the whole family and it's so important to me to know that you enjoyed your overall trip to Greece! I feel lucky that I got the chance to meet you and your beautiful family in person. I had a great time!

I wish I get to see you again in the future and of course, and I'd be more than happy to plan your next experience in Greece!
Greetings and warm wishes to all of you😊
Amalia

Fantastic time!
Morocco | Dec 6 - Dec 11, 2022

Joseph
Joseph S.
Denver, CO | Reviewed on Dec 10, 2022

Fantastic time! Our guide's name was Karim from Original Travels, and he was excellent. Completely fluent in English and very well versed on the areas we visited, we felt like we were in the very capable hands of an expert. Plus, he was super-friendly with us, versatile and spontaneous. Whenever we asked him to stop at a place along the way, he'd do it and explain what was special about it. Memorable activities ranged from climbing to the fortified granary atop Ait-Ben-Haddou to the... read more

Fantastic time! Our guide's name was Karim from Original Travels, and he was excellent. Completely fluent in English and very well versed on the areas we visited, we felt like we were in the very capable hands of an expert. Plus, he was super-friendly with us, versatile and spontaneous. Whenever we asked him to stop at a place along the way, he'd do it and explain what was special about it. Memorable activities ranged from climbing to the fortified granary atop Ait-Ben-Haddou to the excellent camel trek to outfitting ourselves in traditional Berber gear to stopping on the side of the road to wonder about the Giant Milkweed plant. We would definitely recommend anybody to work with Karim and Original Travels in the future. It was easy, friendly, informative, and fun!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

The best part of this place was of course trekking with the camels to it. However once we were there, the people there made probably the best food we've eaten here in Morocco. It was outstanding fare. Also, standing in the dunes the next morning to watch the sun come up over the sand was incredible. Highly recommended!

Authenticity & Character
These guys didn't pretend to be something they were not, they were authentic through and through.
Location
We had our own special desert camp to ourselves, and the people there made sure we felt special too.
Staff
The staff was my favorite part of this place. They were so friendly, efficient with service, and they clearly had great cooking skills.
Cleanliness & Comfort
The tents and beds were super cozy with hot water bottles even that we could put in our soft, warm beds.
Palais Sebban
Marrakech

I really enjoyed the staff this hotel. Yes, the rooms were great, and so was the food. But every single person on the staff that I met, bar none, was incredibly friendly and seemed genuinely excited to serve us and help us, especially the front desk crew but also the bar/restaurant team.

Authenticity & Character
Location
Great central location to all touristic activities, and a super fun hotel in general with lots of nooks and crannies to explore.
Staff
Already mentioned above - the staff at this location was unparalleled.
Cleanliness & Comfort
Activity Review
Ouarzazate to Merzouga via Todra Gorge, Erfoud & Rissani
Morocco

The longest day overall, but this was my favorite part of the trip - great roadtrip sights and ended with a camel trek through the desert. You can't beat that.

Quality of Experience
Guides, Drivers and Staff
There wasn't a time we felt Karim would not do the right thing, he was on-time, helpful, and a great driver. It was clear he could handle any kind of mountain, desert, rain, sun driving with lots of traffic or little.
Transport
The car was clean and comfortable - a great roadtrip vehicle.
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Dec 12, 2022

Hi Joseph,

Thanks for devoting some time to leave us such an awesome review.

We are really happy to hear that you spent a great time in Morocco and you had a unique and lifetime experience with your driver Karim. It really makes our day when we learn that our guests enjoyed their trip and we make their journeys memorable. All the members of our company will be thrilled to hear such compliments, especially Karim; I will make sure to pass your positive feedback on to them.

Thank you again and looking forward to having you once again in our country:)

Best Wishes,
Ali

Costa Rica
Costa Rica | Nov 26 - Dec 9, 2022

Lisa
Lisa W.
Canada | Reviewed on Dec 10, 2022

Bryan put together a wonderful trip! Everything went seamlessly and the tours and accommodations were amazing. Rental vehicles were picked up our hotel and shuttle service to the airport ordered. There were so many details that were taken care of and it was nice to know that if we needed their help or support while we were travelling that they were there for us. Thankfully the people of Costa Rica were very hospitable and welcoming everywhere we went and the trip was very memorable. ... read more

Bryan put together a wonderful trip! Everything went seamlessly and the tours and accommodations were amazing. Rental vehicles were picked up our hotel and shuttle service to the airport ordered. There were so many details that were taken care of and it was nice to know that if we needed their help or support while we were travelling that they were there for us. Thankfully the people of Costa Rica were very hospitable and welcoming everywhere we went and the trip was very memorable. Thank you Bryan for creating great memories for us!!

Hotel Reviews
La Riviera Hotel B&B
Heredia

We stayed at this hotel overnight after arriving late into San Jose and left early in the morning. People were great, hotel spotless and bed was comfy!

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Hotel Arenal Springs Resort & Spa
Fortuna

Great hot spring pools with swim up bar. The sushi bar at the pool is amazing! People were awesome. The place was spotless! The volcano could be seen from your room! We were greeted with a hot towel and a refreshing drink!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Makanda by The Sea Hotel Adults Only
Manuel Antonio

Incredible hotel. The Views of the ocean and surrounding rain forest were amazing. People were great! We had our wedding anniversary dinner in their incredible dining room and they provided us with a complimentary bottle of Prosecco and turned out the lights and lit our deserts with candles and played Perfect by Ed Sheerhan and it was perfect! Be ready for lots of stairs if you don't get a ground floor suite! The suites were to die for from all of the amenities and the views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cuna del Angel
Dominical

Lovely, small hotel in the rainforest with great views. All the food is certified gluten free and much of it grown on the owners farm I am told. Several kilometres from downtown Uvita.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

Great place to stop overnight before an early flight. In low traffic it's about a half hour shuttle from the hotel. It has a great roof top swim pool and is full of really interesting art.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Reviewed on Dec 10, 2022

Hola Lisa,

I appreciate your feedback. I am glad to know that you had a great experience in my country.

Thank you for your visit. It was a pleasure to work with you! - reach me back if you want to visit Costa Rica in the future!

Pura Vida,
Bryan

Iceland is an extraordinary experience of a lifetime
Iceland | Nov 26 - Dec 2, 2022

Nilanjana
Nilanjana G.
the United Arab Emirates | Reviewed on Dec 10, 2022

Iceland has been our favourite travel destination so far with its extraordinary experiences. We worked with Jenny for the last 5-6 months to plan the itinerary. She was supportive and patient while listening to our interests and suggested a trip plan accordingly. I was very keen on seeing the Northern lights and thankfully she booked the ‘superjeep tour’ for us instead of the regular bus tour as it was faster and we could do off-roading. The tour was booked on the second last day of our trip,... read more

Iceland has been our favourite travel destination so far with its extraordinary experiences. We worked with Jenny for the last 5-6 months to plan the itinerary. She was supportive and patient while listening to our interests and suggested a trip plan accordingly. I was very keen on seeing the Northern lights and thankfully she booked the ‘superjeep tour’ for us instead of the regular bus tour as it was faster and we could do off-roading. The tour was booked on the second last day of our trip, however after my request it was rescheduled to the first day in order to maximise our chances of viewing them. We were so lucky that we saw the lights on the first day itself, that too within 30 minutes of meeting the tour operator. The experience made all the difference to our Iceland trip. The other tours – Golden Circle, South Coast 2-day tour and dog sledding – were all amazing. The suggestion of booking a two-day South Coast trip was a great one by Jenny. It included glacier hiking which was wonderful. We had told her early on to avoid a strenuous hike and so she had booked accordingly.

One of our feedbacks would be to have a whatsapp group in order to enable quicker communication during our stay in Iceland. We had one when we went to Greece with kimkim last year and that was super helpful. Also, it took a long time to receive a final itinerary because of weather-related concerns, which made us nervous. But ultimately it all worked out and we are thankful to Jenny and the team for their hard work and for organising an amazing trip for us. Iceland is truly one of a kind.

Thank you,
Nilanjana and Cody

Activity Reviews
Blue Lagoon
Iceland

This is definitely a must-do in Iceland.

Northern Lights Hunt Super Jeep Tour
Reykjavík

This tour was definitely the cherry on top of the cake. The guide (Hjortur with Arctic Adventures) was funny and knowledgeable. He took us straight to a breathtaking view of Northern Lights within 30 minutes of picking us up from our hotel. The hot chocolate was spot on. We are glad Jenny booked the superjeep tour as it was faster, more efficient and we could do off-roading and go to places where a regular bus wouldn't. The aurora forecast was just moderate but the lights turned out more than spectacular and we consider ourselves very lucky. We are glad we booked this tour on the first night of our trip because it kept raining continuously the last three days of our stay.

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Ice Cave Tour & Glacier Walk
Iceland

The name of our mountain guide from Troll expeditions was Sighvatur. He is 68 years old but very fit and active. He guided us very well through the glacier. The weather forecast showed rain on the second day of the two-day South Coast tour so he wisely scheduled the glacier hike on the first day of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Dog Sledding
Iceland

The dog sledding was exhilarating and every bit as good as we imagined. We were concerned about the lack of snow but it proved to be just as wonderful. Jenny was quick to rebook us on dry land when the tour company said there would not be any snow.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Reviewed on Dec 13, 2022

What a great start to your trip seeing the aurora borealis on your first night!
Thank you for your suggestion of a Whattsapp group. This is not something we have at present, but we do have a 24 hour telephone number which, as a team, we share the responsibility of.
Sometimes the weather can change the best made plans and for you both this was the case. I am so glad you chose to take the 'dry land' dog tour after your sled tour was cancelled, I know meeting the dogs was something you were really looking forward to.

Chile top to bottom
Chile | Nov 20 - Nov 30, 2022

H
Heidi H.
Canada | Reviewed on Dec 10, 2022

Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would... read more

Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would definitely recommend Kimkim.

Hotel Review
Natalino Hotel Patagonia
Puerto Natales

The front desk staff were super helpful with advice on things to do when our boat tours were cancelled due to wind.

Authenticity & Character
Location
Walking distance to lots of great restaurants
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Reviewed on Dec 22, 2022

Hi Heidi,

Thanks for taking the time and sharing your experience about your trip 😃
We're very happy to know that you had a great time and also with our team!

We look forward to welcoming you to Patagonia soon!
All the best!
Emi

Thanksgiving trip to Spain
Spain | Nov 20 - Nov 26, 2022

T
Tamara I.
Pikesville, MD | Reviewed on Dec 10, 2022

We spent the week of Thanksgiving in Spain (family of four, including two teenage boys). James planned a very exciting and comprehensive trip for us, and Angela took care of any of our needs while we were there, including a last-minute switch I made to our itinerary which likely required some pretty impressive effort on her part to accomplish, but she did so quickly and graciously. We had extremely well informed guides to lead us through sites and cities, who shared with us a great deal of... read more

We spent the week of Thanksgiving in Spain (family of four, including two teenage boys). James planned a very exciting and comprehensive trip for us, and Angela took care of any of our needs while we were there, including a last-minute switch I made to our itinerary which likely required some pretty impressive effort on her part to accomplish, but she did so quickly and graciously. We had extremely well informed guides to lead us through sites and cities, who shared with us a great deal of history and knowledge. We particularly loved Maribel in Barcelona and Teresa in Madrid. James offered a few means of seeing cities we hadn’t tried before, including a Segway and horse and carriage. I questioned both, but we ended up loving them. James booked our hotels, booked our trains, secured our drivers, and set up all of our guided tours, and everything went off without a hitch. Literally no planning on my part, and that was just wet we needed in deciding on this last-minute trip during a busy time. I would absolutely recommend this travel agency and can’t wait to use them again. Thank you!

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Reviewed on Dec 13, 2022

Hi Tamara! Many thanks for your review, we're thrilled you had such a fantastic time. Lots of happy memories created, I'm sure! It was a pleasure to plan and arrange this 'go-go-go' trip for and with you, and I'm pleased it all worked out well. Thanks again and un abrazo! James

Our Amazonas guide, Claudio Gutierrez, was th...
Colombia | Nov 25 - Dec 8, 2022

A
Anna-Karin L.
Spring Valley, NV | Reviewed on Dec 10, 2022

Our Amazonas guide, Claudio Gutierrez, was the absolute best guide. He showed us amazing wildlife, introduced us to fascinating people and was funny, knowledgeable, and a true pleasure to hang out with. He totally understood our travel vibe and added extra walks and activities beyond the itinerary. His passion for the Amazonas was so infectious we simply wanted to stay and explore more with him. We would go back just to visit Claudio as we count him now as a friend.
read more

Our Amazonas guide, Claudio Gutierrez, was the absolute best guide. He showed us amazing wildlife, introduced us to fascinating people and was funny, knowledgeable, and a true pleasure to hang out with. He totally understood our travel vibe and added extra walks and activities beyond the itinerary. His passion for the Amazonas was so infectious we simply wanted to stay and explore more with him. We would go back just to visit Claudio as we count him now as a friend.

Hotel Review
El Dorado Nature Reserve
Minca

Absolutely stunning views from our glass-enclosed room at this extremely remote Bird Preserve. As a vegetarian, the food was a bit limited, lots of potatoes and fried plantains, but tasty nonetheless. Everyone was friendly and accommodating and focused on providing a great birding experience. Would definitely go back to stay here but maybe bring some snacks from Minca.

Authenticity & Character
Unique glass enclosed rooms.
Location
Very remote yet stunning views of Santa Marta and the Caribbean below.
Staff
Friendliness
Cleanliness & Comfort
Beds and room comfy, clean and private.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Reviewed on Dec 11, 2022

Dear Anna-Karin,
I am so happy to hear that you had such a unique and great trip. It sounds like you were able to see the people and nature at its best and took something for your future life - a new friendship and great experiences. We will pass on your compliments and thank you for your nice comments! Thank you very much and
See you hopefully soon,
Michael

Solo Female Traveller - Birthday Trip in Guatemala
Guatemala | Nov 19 - Nov 25, 2022

Ja'Neisha
Ja'Neisha W.
Fayetteville, GA | Reviewed on Dec 10, 2022

I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could... read more

I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could have a fantastic birthday trip and deserves 5 stars without hesitation. From trekking up volcanoes, to sailing around Lake Atitlán, I explored everything from Antigua to Guatemala City - meeting so many amazing people along the way. I can't wait until I'm able to come back again soon.

Hotel Reviews
Casa Antigua
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

This place was magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sip n' Cycle - Bike/Coffee Combo Tour
Antigua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
TucTuc tour experience around the Lake
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Guatemalan Cooking Class
Antigua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 23, 2022

We really appreciate your opinion on this program in Guatemala and we are sure we did our best to provide you with the experience of local activities that will remind your family!!

I will be sure to pass your cheers to Luis Pedro for his guidence on this adventure.

We highly recommend spreading the word about our Country!

Fabulous time in Peru with kids <3
Peru | Nov 27 - Dec 3, 2022

Anne
Anne D.
Austin, TX | Reviewed on Dec 10, 2022

We took a trip to Peru (primarily Sacred Valley) over Thanksgiving with our 3 kids and our friends with 2 kids and had an absolutely lovely time. Our guide, Justino, and the driver, Ruben, were A+. Knowledgeable, flexible, fun, kind--all of the things that help make a trip comfortable and safe and delightful, they provided us with. This is our second trip to have taken with a "kimkim" vetted team and we have had special, memorable experiences. Very grateful. Highly recommend. read more

We took a trip to Peru (primarily Sacred Valley) over Thanksgiving with our 3 kids and our friends with 2 kids and had an absolutely lovely time. Our guide, Justino, and the driver, Ruben, were A+. Knowledgeable, flexible, fun, kind--all of the things that help make a trip comfortable and safe and delightful, they provided us with. This is our second trip to have taken with a "kimkim" vetted team and we have had special, memorable experiences. Very grateful. Highly recommend.

Hotel Reviews
Aranwa Cusco Boutique Hotel
Cusco

Beautiful colonial style. Well appointed rooms and lovely breakfast and food amenities. Can't beat the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Well appointed and a stunningly beautiful property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu

A special retreat, well appointed, clean, beautiful, staffed with kind and hospitable people. The food is delicious, the grounds are stunning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Miraflores Park
Lima

This hotel was perfection. It is beautiful, service oriented and has a lovely location. We couldn't have been happier with our stay. We felt extremely well taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Moray and Salineras with optional ATVing
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu!
Aguas Calientes/ Machu Picchu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Paddle on Lake Piuray
Peru

Very special and unique experience. We loved everything about it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience Peruvian village life
Peru

It was very special.hospitable and accommodating. We loved getting a glimpse into highlander life--the kids got to dress up in traditional clothes and get a sense of what life is like for people. Beautiful day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Patty Macedo
Patty
Patty Macedo
Local specialist in Cusco, Peru | Reviewed on Dec 10, 2022

Thanks for your complete review Anne! Fantastic to hear your trip exceeded all expectations - We are glad to hear you enjoyed the restaurants on your trip and that you had a nice experience at the village. Thanks again and we hope to see you again sometime!
Kind regards,

Aspiring Adventures team.

The Guide Flor was very informative and very ...
Peru | Nov 30 - Dec 7, 2022

Susan
Susan J.
Pearland, TX | Reviewed on Dec 10, 2022

The Guide Flor was very informative and very helpful. So were the drivers, the hotel staff. Very memorable trip and for overall safety.
Thanks a lot read more

The Guide Flor was very informative and very helpful. So were the drivers, the hotel staff. Very memorable trip and for overall safety.
Thanks a lot

Hotel Reviews
Hostal Corihuasi
Cusco

Very comfortable and safe place, very courteous staff and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Safe and comfortable
El Albergue Ollantaytambo
Cusco

Safe and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Reviewed on Dec 10, 2022

So glad to hear you had a lovely time in Peru! Thanks again for choosing Miski Travels!

Loved Costa Rica !
Costa Rica | Nov 19 - Nov 25, 2022

S
Shantanu B.
De Pere, WI | Reviewed on Dec 09, 2022

Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a... read more

Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a lot of time trying to figure out everything on our own. Having someone with local knowledge was great so we got the best hotels and reputable service providers - important when traveling internationally. We will definitely recommend KimKim and would like to use their services again and help customize our trip even more ! Great idea and service

Hotel Reviews
Hacienda Guachipelin Volcano Ranch Hotel & Hot Springs
Liberia
Authenticity & Character
Location
Only an hour from the airport
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

Great hotel in the center of activities - nice access to all restaurants and beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar Playa Hermosa
Playa Hermosa

Helpful staff, natural surrounding with beach access to Playa Hermosa. Not too crowded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palo Verde National Park Boat Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Very helpful guides and staff. They helped us change a flat tire while on the boat cruise and helped us find our way back to the main road.
Transport
Access roads to this place are not good - this is in the middle of fields and wetlands. Need better directions and assistance getting there.
Tube Down the Rio Negro
Rincon de la Vieja

Great adventure and unique experience - very scenic down the river

Quality of Experience
Was a unique experience - bit rougher than expected with a bumpy ride although guides were excellent
Guides, Drivers and Staff
Excellent guides - very hard working team that takes you through the rapids
Transport
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Rincon de la Vieja

Excellent experience seeing the volcano and rainforest

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Reviewed on Dec 10, 2022

Hola Shantanu,

Thank you for taking the time to leave us this amazing review. For all of us here at Serendipity Adventures it was a pleasure to work with you on planning, booking, and operating your vacation

Maybe you could visit Costa Rica in the future! :) Just let me know...

Pura Vida,
Bryan Leon

A great holiday!
Morocco | Nov 26 - Dec 3, 2022

C
Clark K.
| Reviewed on Dec 09, 2022

Our trip to Morocco was fantastic. Our guide and driver Yassine was engaging, fun and very reliable…we would definately recommend. Our Guide in Fes, Said, was absolutely first rate. Also, Bob in Dades valley was also totally great. His suggestion of a local hike in Boumalde Dades was far superior to the planned hike in Rose valley and should be offered to future travelers.. the hotels selected by Sharon had just the right balance of comfort and authenticity and the balance of free time was... read more

Our trip to Morocco was fantastic. Our guide and driver Yassine was engaging, fun and very reliable…we would definately recommend. Our Guide in Fes, Said, was absolutely first rate. Also, Bob in Dades valley was also totally great. His suggestion of a local hike in Boumalde Dades was far superior to the planned hike in Rose valley and should be offered to future travelers.. the hotels selected by Sharon had just the right balance of comfort and authenticity and the balance of free time was perfect. Our time in Marrakesh was enjoyable but we would suggest three improvements: the guides choice of lunch locations ( which we passed on) was a clear tourist trap and should be avoided. We got very little advice on where to find finer shops vs more touristy locations and we decided on our own to visit Le Jardin Majorelle and surrounding area ( it should definately be suggested on the itinerary.

Our joys were many and our complaints few…thank you Sharon for setting up a great trip.

Activity Reviews
Guided Tour of Fes
Fes

Said was the perfect guide…super knowledgeable and open. He is a great ambassador for Morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Definately a must do…one night was the perfect stay in the desert

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Morocco

Make sure you use bob as a local guide…his hike suggestion was phenomenal as was his welcoming us into his home( soon to be restaurant) for lunch with his family

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking the Road of 1000 Kasbahs
Boumalne Dades

Use bob: best guide in the region

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Marrakesh

Marrakesh was fabulous. We would suggest a different guide who c

Quality of Experience
Guides, Drivers and Staff
Different guide
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Reviewed on Dec 11, 2022

Thanks, Clark for taking the time to write such a great review. We agree that Bob is fantastic and that the hike that you did is awesome. We normally are flexible when our guests choose to hike and as there are no shortages of amazing hikes in the area, we often provide choices based on our guests' preferences and fitness levels and many do choose to do a similar hike to the one that you did. The Valley of Roses is actually the name given to two river valleys - one is Dades Valley (although... read more

Thanks, Clark for taking the time to write such a great review. We agree that Bob is fantastic and that the hike that you did is awesome. We normally are flexible when our guests choose to hike and as there are no shortages of amazing hikes in the area, we often provide choices based on our guests' preferences and fitness levels and many do choose to do a similar hike to the one that you did. The Valley of Roses is actually the name given to two river valleys - one is Dades Valley (although not quite as deep in the gorge as where you were) and the other is M'Goun Valley. The hiking on that side is nothing short of spectacular, too, but it is harder to get to the start without a 4x4 (which is why we asked Bob to suggest the canyon hike for you). Maybe you can try the other one on your next visit!
Take care and keep in touch!
Sharon, Yassine, and the rest of the Morocco Immersion family

Take care and keep in

An amazing once in a lifetime trip!
Argentina | Aug 16 - Aug 27, 2022

J
Jesse R.
Iselin, NJ | Reviewed on Dec 09, 2022

This was my wife and I honeymoon. I have to say that Lucas, our kimkim planner , was absolutely fantastic! Lucas was always available for us and even when on the vacation we questions and Lucas was there to help. He worked with me on every detail of the trip and we really packed on a lot of stuff into our trip. The glaciers were our favorite part in calafate. So beautiful! What was great is that everything was taken care of. Flights, transportation, reservations, activities, tours everything... read more

This was my wife and I honeymoon. I have to say that Lucas, our kimkim planner , was absolutely fantastic! Lucas was always available for us and even when on the vacation we questions and Lucas was there to help. He worked with me on every detail of the trip and we really packed on a lot of stuff into our trip. The glaciers were our favorite part in calafate. So beautiful! What was great is that everything was taken care of. Flights, transportation, reservations, activities, tours everything ran like clock work. We wanted to enjoy our honeymoon and not have to worry about details like how we would get from here to there: Lucas and KimKim provided that and we can thank you you guys enough. Thank you so much for the fantastic memories!

Hotel Reviews
Casa Sur Recoleta
Buenos Aires

Very nice hotel. Staff was friendly and accommodating. Would highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Loved this hotel. Nice accommodations and really good food. Staff was awesome. Very helpful. Location was great and they provide a shuttle into town and back to hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Iguazu Hotel
Puerto Iguazú

Amazing hotel. So beautiful. Right in the jungle. Felt very authentic . Food was great. The suite we had was so cool. Spacious and fancy. They put the hot tub on for us . Loved everything about it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grace Cafayate
Cafayate

They had champagne for us when we arrived. They also upgraded us to a master suite for our honeymoon. So nice! Watched the sunrise on the back porch . Was so amazing and romantic. Resturant was great. Staff took care of us and this was my favorite hotel of the whole trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Asado Dinner at El Fogón
Buenos Aires

The best meal we had all trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Reviewed on Dec 12, 2022

Hello Jesse, I´m really happy that you had a great time on your honeymoon trip to Argentina, it´s been a pleasure to be part of a such special journey. Thank you for your nice words and I hope you return to South America soon =). All the best!!

Amazing Trip in El Nido!
Philippines | Dec 4 - Dec 8, 2022

D
Dorothy C.
Hopatcong Hills, NJ | Reviewed on Dec 09, 2022

My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the... read more

My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the company are so friendly and welcoming. People like Jojo and Mike (and the others whose names escape me right now) were excellent, helpful, and just so nice! The islands and the beaches there were pristine, and the views were spectacular. Tour A and Tour C were definitely my favorites, and I had so much fun snorkeling and kayaking in beautiful clear waters! Also, the staff at the Sea Cocoon hotel was excellent. The hotel was clean, and they provide bottled water for every guest in the room. They went above and beyond to make the guests feel welcome. They even packed me a complimentary sandwich the day I left for the airport! All in all, I would highly recommend kimkim and Leo as the local specialist.

Activity Reviews
Island hopping in El Nido - Tour A - group tour
El Nido

The sights were spectacular here!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour C - group tour
El Nido

As with Tour A, the sights were particularly spectacular. Great snorkeling locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Reviewed on Dec 09, 2022

Hi Dorothy,

Thank you for your wonderful review and I'm glad you had an amazing time in El Nido! It's great to hear that you were happy with all the guides and hotel staff and loved the islands!

Thank you choosing to do this trip with us. It was my pleasure to put it together for you and I look forward to organizing another great vacation for you in the future. My company also specializes in Colombia and the Western US --- please keep us in mind if you ever consider visiting those amazing places!

We had a wonderful trip to Peru. The booking ...
Peru | Nov 20 - Nov 27, 2022

R
Runita M.
Omaha, NE | Reviewed on Dec 08, 2022

We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and... read more

We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and Kristy from all of us.

Hotel Review
Abittare Hotels
Cusco

Although the hotel's location was ideal the rooms itself were very small and the hotel was very blah. Unfortunately, we happened to stay here on the night of our 25th wedding anniversary and were very disappointed. The light in the bathroom was so dim that we could hardly see anything in there. The front desk staff was not helpful either. I would not recommend this hotel to anyone planning to stay in Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Cooking Class
Cusco

We enjoyed the cooking class the lot. Chef Jesus was very knowledgeable and fun to work with. The setting of the cooking class was very nice as well I would highly recommend to other travelers in the area.

Quality of Experience
Food
Guides, Drivers and Staff
Lima City & Food Tour
Peru

We had a great time with Patricia!! Her knowledge of Peruvian history, culture and food is very impressive. We enjoyed all the restaurants she took us too. Especially the one where we learned to make coconut ceviche. Very well planned and fun for all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Reviewed on Dec 08, 2022

Hi Runita,
Thank you so much for taking the time to leave us a review. I'm so happy to hear you had a wonderful time in Peru despite the airport closing and other hiccups along the way.

We hope to welcome you back in the future to check off some of the places you missed!

Best,
Johanna

Chile bottom to top November 2022.
Chile | Nov 3 - Nov 17, 2022

Cindy
Cindy R.
Willmar, MN | Reviewed on Dec 08, 2022

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons... read more

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons as we drove. We learned South American politics, economics and family life from different points of view, depending on who we were with that day.
We were traveling as independent travelers but our tour had us joining other groups or independents on our excursions. We like that kind of plan and made so many friends from around the world.
Santiago-Punta Arenas-Puerto Natales-Santiago-Atacama high desert-Vina Del Mar and Valparaiso was our itinerary. Our favorite was Puerto Natales and the excursions into Torres del Paine, especially the glacier tour day. And at Atacama the excursion to the geysers before dawn was unreal.
Our other favorite wasn’t a planned excursion but a happy independent traveler adventure as a result of meeting a Chilean who lives in Salt Lake City on our flight from Atlanta. He was going home to his family for the summer and invited us to visit in Casablanca. On the last day of our trip we accepted his parents gracious invitation to lunch at their home. We now have a wonderful family connection in Chile and plan to see them in Minnesota. 😊

Hotel Reviews
Hotel Boutique La Yegua Loca
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Atacama
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman San Martin
Viña del Mar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Reviewed on Dec 22, 2022

You finally did it, Cindy! After almost 3 years of struggling with the pandemic, I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It's beautiful to have made friends along the way and memories that will last forever.
It was a pleasure meeting you
my best wishes!
Emi

Great trip to discover Costa Rica
Costa Rica | Nov 28 - Dec 7, 2022

C
Clement R.
Flagami, FL | Reviewed on Dec 08, 2022

The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests. read more

The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa - Adults Only
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente San Jose City Center
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Our guide, Kenneth, was fantastic. We had him as our private guide for the days and he made our first contact with the rainforest and its wildlife fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk: Children's Eternal Forest
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Dec 11, 2022

Hi Clement!
I am so happy to hear that you had a great time. It was a pleasure for the entire Serendipity Adventures Team to be part of your trip.
Pura Vida!

Overall, great experience with a few hiccups
Costa Rica | Nov 26 - Dec 1, 2022

C
Caitlin M.
The Woodlands, TX | Reviewed on Dec 08, 2022

Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line... read more

Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line isn't really an emergency line. It took over an hour to get a hold of someone due to last minute travel issues
- One of our tours was expecting 12 people rather than 6. Still not sure if we paid for 12 or 6 people
- I specifically asked for 2 king rooms and 1 double queen room but got 3 king rooms and the hotel could not make any last minute changes due to availability
- We changed our transportation plans for the last day of our trip about a week in advance but something happened and the company still showed up at the original time and seemed to be unaware of the change

Overall we experienced some inconviences, but our tours were amazing and we will remember them for a long long time!

Hotel Review
The Royal Corin Thermal Water Spa & Resort
Fortuna

Stay here!! We loved the pool, the spa, and the service. Food was decent overall.

Authenticity & Character
Location
View of Arenal, close to La Fortuna but not busy
Staff
Cleanliness & Comfort
Activity Reviews
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

This was a great intro to the area. You can do the hike alone but it was nice to learn more from the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon
Arenal/La Fortuna

Absolutely incredible experience! Would do this over and over! The guides were so great and it was so fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Arenal/La Fortuna

The tour itself was very nice but the volunteer experience was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna

The coolest zip lines we have ever done and the guided hike was nice

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

We got to see both types of sloths, which made walking in the rain for an hour absolutely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our trip was planned perfectly. Every detail ...
Brazil | Dec 2 - Dec 6, 2022

Allison
Allison A.
Canada | Reviewed on Dec 07, 2022

Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends read more

Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends

Hotel Review
Pousada do Principe
Paraty

Great location. The best staff, lots of history. We loved it there!

Authenticity & Character
Location
Central to all
Staff
The best hotel staff ever!
Cleanliness & Comfort
Local specialist: Daria Beretta
Daria
Daria Beretta
Local specialist in Rio de Janeiro | Reviewed on Dec 13, 2022

Dear Allison,
I'm very happy that your custom tour was so successful and that you enjoyed your time here in Brazil.
Thank you so much for your great feedback. It is the best motivation for me to continue doing my work with enthusiasm.

Kind regards,
Daria

Disappointing Experience
Egypt | Nov 25 - Nov 28, 2022

A
Anthony T.
New York, NY | Reviewed on Dec 07, 2022

Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where... read more

Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where services were not provided. Overall, we left our time in Egypt with a poor taste for the tour company and wouldn't work with them again.

Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Reviewed on Dec 11, 2022

Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable... read more

Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable experience accompanying group tours in Egypt from many years.
We’re really sorry for the inconveniences you have experienced, We will investigate in that and will avoid any similar situations in the future.

Amazing Morocco
Morocco | Nov 23 - Dec 1, 2022

Elizabeth
Elizabeth L.
Australia | Reviewed on Dec 06, 2022

Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert... read more

Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert driver. He was able to give us local knowledge and insight just not found in the guidebooks. Our local guides were also knowledgeable and professional, especially our Fez guide. We thoroughly recommend Kimkim Morocco.

Hotel Review
Tiziri Luxury Camp
Merzouga

Tiziri Luxury Camp was a wonderful experience. From the camel ride to the camp to the comfy tents, to the delicious meals, everything was perfect. The camp staff felt like friends. All this in the dunes of the Sahara, at night under the stunning star bright sky.

Authenticity & Character
Interactions with local Berbers
Location
In the middle of the dunes
Staff
Friendly and professional
Cleanliness & Comfort
Loved the big comfy bed ( and the hot water bottle!)
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Dec 08, 2022

Hi Elizabeth,

Thanks for leaving our business a 5-star rating, it’s truly appreciated!

We’re pleased that we were able to provide you with exceptional service and lived up to your expectations. We are always passionate about sharing great moments with our guests and immersing them in our inspirational culture. You have left a smile on the faces of our team with your kind words; it really means the world to us!!!

Looking forward to having you again in Morocco.

Best,
Abdellah

An unforgettable experience
Costa Rica | Nov 20 - Dec 4, 2022

N
Nathalie B.
the United Arab Emirates | Reviewed on Dec 06, 2022

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure! read more

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure!

Hotel Reviews
Autentico Hotel
San Jose

An overall friendly, pleasant little hotel.

Authenticity & Character
Nice but not unique.
Location
The location is convenient but not spectacular.
Staff
Super friendly and helpful.
Cleanliness & Comfort
Perfect for a stopover.
Noah's Forest by Tifakara
La Fortuna

A new, trendy hotel that feels like a resort. A tad expensive.

Authenticity & Character
Very crips and shiny, super green, but a bit too shiny and slick. Doesn't feel very authentic, more like a luxury resort.
Location
Once you know how to get there, it's not too isolated but not crowded either.
Staff
Friendly, helpful, very professional.
Cleanliness & Comfort
Very comfortable and well maintained.
Monteverde Country Lodge
Monteverde

This hotel feels like a mountain cabin.

Authenticity & Character
Location
Not central but very accessible.
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

A resort-like hotel that is not very welcoming.

Authenticity & Character
Felt like a series of rooms for summer camp.
Location
Staff
Overwhelmed by the number of guests, busy and not very helpful.
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

A unique small hotel with tons of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Drake Bay Wilderness Resort
Drake

The perfect place to disconnect from the world but still feel very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden inn San Jose, Sabana
San jose

A typical chain hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The hike in itself is amazing but the whole group moves fast and doesn't allow much time to enjoy all there's to see and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Hanging Bridges & Zip Lining
Monteverde

An experience that should be thrilling but with many people on site, there's a lot of queuing and every zip line is super fast-paced. No time to enjoy the scenery.

Quality of Experience
Zip lines are a fun adventure, but they shouldn't be done so quick that you don't even have time to enjoy them.
Guides, Drivers and Staff
Jungle Crocodile Safari
Costa Rica

Super thrilling experience with a great, knowledgeable guide.

Quality of Experience
Food
There was no information on site that lunch was supposed to be included.
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Reviewed on Dec 07, 2022

Hello Nathalie,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.

It was my pleasure to plan a great itinerary for your family.
Let's hope this is not the last time you visit my country!

Pura Vida,
Olman

Our trip to Peru
Peru | Nov 20 - Dec 1, 2022

Zvonko
Zvonko D.
Slovenia | Reviewed on Dec 06, 2022

Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized... read more

Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized visits and also some free time, when we were able to explore around on our own.

Hotel Reviews
Antigua Casona San Blas
Cusco

Perfectly located small hotel in the old part of Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Walking distance from the airport. Quite noisy because of permanent traffic. Basic room. Nice bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Beautiful surroundings, nice room, good food. Very remote location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

High quality hotel. Beautiful location, but remote (out of town).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Lima Miraflores

Great location, very nice new hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to Awanakancha, Pisac Sites & Market
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco

A new experience for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Groupal Uros & Taquile Floating Islands on the Great Titicaca Lake
Puno

Very nice, we were lucky with weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour and Larco Museum
Lima

Very good and knowledgable guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Reviewed on Dec 07, 2022

Hi Zvonko,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. We are happy to know you had a great time here even during the strike. I'll share this with all our guides and team.
Please take care both of you and if somehow we can help in the future, just let me know. I will be always happy to help!
Kindly,
Liz.

The whole trip was amazing, well planned by E...
Albania | Nov 12 - Nov 19, 2022

R
Richard D.
United Kingdom | Reviewed on Dec 06, 2022

The whole trip was amazing, well planned by Ed. Our guide Nik was amazing, really friendly, accommodating, welcoming and really made the trip. Would recommend for sure.

Local specialist: Ed Reeves
Ed
Ed Reeves
Local specialist in Tirana, Albania | Reviewed on Dec 15, 2022

Thanks so much for the kind words - I know Nik had a great time showing you Albania! And if we'd known you were so dog-friendly we would have brought Bubi for the entire trip, not just the last day!

Great guide, poor accommodation choices
Uganda | Nov 10 - Dec 3, 2022

Jeff
Jeff H.
Union Hill-Novelty Hill, WA | Reviewed on Dec 06, 2022

Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this read more

Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this

Hotel Review
Buddo Guest House
Buddo, Wakiso
Location
Move it to Entebbe
Staff
Training in chicken purchasing. One dinner included meat from an old rooster, and it could not be eaten. It was too tough, and Patricia chipped a filling.
Cleanliness & Comfort
Little space in the bedroom, and awkward arrangement of rooms.
Local specialist: Vivian Kironde
Vivian
Vivian Kironde
Local specialist in Uganda | Reviewed on Dec 10, 2022

Jambo Jeff,

many thanks for your feedback. Thank you for the time for the telephone conversation today.

We are sorry that the Lodges did not match exactly the expectations. We are always trying to find special accommodation that is either fitting into the budget and/or has a special beautiful setting that we think is matching the customers wishes.

Asante sana,

Vivian and team.

I was satisfied with everything. Guides and d...
Peru | Nov 20 - Dec 1, 2022

T
Tatjana D.
Slovenia | Reviewed on Dec 06, 2022

I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends. read more

I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends.

Hotel Reviews
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Lima Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to Awanakancha, Pisac Sites & Market
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Groupal Uros & Taquile Floating Islands on the Great Titicaca Lake
Puno
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour and Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Reviewed on Dec 07, 2022

Hi Tatjana,
Thank you very much for your comments, I am very happy to know that you recommended us to your friends!
We were very glad to help with and during your trip to Perú and even the strike I'm happy to know that you were satisfied with our services!
I will be always happy to help!
Kindly,
Liz.

Costa Rica 2022
Costa Rica | Nov 23 - Nov 29, 2022

Loni
Loni K.
Minneapolis, MN | Reviewed on Dec 06, 2022

Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our... read more

Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our vehicle served us well up and down mountain roads. We feel like we got a good feel for different parts of Costa Rica...Waterfalls, Volcano, Rainforest, Beach, etc. Our accomodations were on point and all of the food provided was tasty and good quality. We are grateful that we went with Kim kim to plan our trip so that our time was spent enjoying the sites and beautiful country and people. Everywhere we went, things were smooth.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Wonderful views of the volcano when not in the clouds. Fabulous breakfast buffet and lovely dinner in the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
our room view, breakfast, outdoor patia
Jungle Vista Boutique Hotel
Manuel Antonio

this was very close to the beach but right in the middle of the jungle. Monkeys everywhere. Beautiful pool areas. lovely bar and cocktails. Close to our favorite restaurant....Emilios cafe. We could walk there. Woke up to beautiful bird sounds and some Howler Monkeys. Umbrellas available in the lobby for the guests which were big and nice. We needed them a couple of times and it was nice to have such sturdy big umbrellas to use. Nice balcony off of room to enjoy the jungle.

Authenticity & Character
Location
view from balcony.....watching birds, monkeys
Staff
They were available for anything at anytime. Made sure we were happy with our drinks poolside. made fresh gaucamole for us poolside.
Cleanliness & Comfort
Activity Reviews
San José to Arenal with visit to La Paz Waterfall
Costa Rica

this was a nice self guided tour of this park. The waterfalls are beautiful. You should take time to see all 5. We spent about 3 hours including lunch here. We did the longer hikes which were right in the middle of the greenest forest.

Quality of Experience
Food
Nice buffet lunch.
Transport
We drove ourselves which is up mountain roads. beautiful drive from San jose
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

We loved our guide Franklin. It was just the four of us and Franklin on our guided hike. We learned a lot and loved his description and passion for everything he shared. The Volcano was hidden behind clouds but Franklin was positive we would see it 100 percent as we acsended on our hike. He was right, A glorious site!

Quality of Experience
The hike, learning about the plants, animals, insects, volcano, etc
Guides, Drivers and Staff
Franklin was very passionate, kind, engaging and experienced
Transport
Our bus driver did a great job.
Visit to Ecotermales Hot Springs
Arenal/La Fortuna

We went to this in the evening when it was dark. I would have loved seeing it during the day, but our experience was very cool. While we were in the Hot springs, we were also in a thunderstorm and rainstorm. We were in the Hot Springs for about 1 1/2 hours and then had a nice buffet dinner afterward. This reminded me a bit of the Blue Lagoon in Iceland, commercialized but a fun night and experience

Quality of Experience
Food
Good quality food with many choices
Guides, Drivers and Staff
self guided
Transport
WE drove oursleves.....10 minutes from the hotel
Manuel Antonio National Park Guided Hike
Costa Rica

This was a great place to see all of the wildlife. Since it is the busiest park in Costa rica, there were a lot of people there. Our guide had 4 couples, which we appreciated in order to see and hear our guide at all times. There were many other larger groups of people. All of the guides were friendly to each other and helped each other spot specific animals. the beach here was busy, so we just walked the beach and put our feet in and saved our beach day for another time.

Quality of Experience
Guides, Drivers and Staff
Both our driver, George and our guide Karla were great.
Transport
George was as much on the hunt for wildlife as our guide
Damas Island Boat Tour
Manuel Antonio

this was other worldly. If you have not been in a Mangrove forest, it is so cool. We went late afternoon which was pretty nice for seeing birds, snakes, monkeys, etc. Even the bats at dusk were so cool to watch swooping close to the water

Quality of Experience
Food
We had dinner with our two tour guides after and it was a very nice simple delicious dinner.
Guides, Drivers and Staff
We had George our van driver, our boat driver and two guides for the 4 of us. They were all great.
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Reviewed on Dec 08, 2022

Hi Loni,
I hope you are well.
Thank you for your time and leave us this beautiful review.
It is great to know you enjoy every destination you have in your itinerary. I am gladly assisting you during this time.
I hope you could visit Costa Rica in the future, and explore different areas of our beautiful country.
Kind regards,
Yuliana

Costa Rica 2022
Costa Rica | Nov 19 - Dec 1, 2022

M
Mark B.
United Kingdom | Reviewed on Dec 06, 2022

We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect! read more

We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect!

Hotel Reviews
Autentico Hotel
San Jose
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arenal Montechiari
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Great guide and really interesting hike; only negative thing was the torrential rain for the whole walk!

Quality of Experience
Guides, Drivers and Staff
Hanging Bridges & Zip Lining
Monteverde

The hanging bridges walk was excellent and really interesting; the zip lining was lots of fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Reviewed on Dec 06, 2022

Hi Mark, Thanks a lot for your feedback, I am glad that you enjoyed Costa Rica.
Alberto

Amazing group of dedicated and knowledgable staff...
Guatemala | Nov 20 - Dec 3, 2022

Kim
Kim S.
Seattle, WA | Reviewed on Dec 06, 2022

From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His... read more

From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His knowledge and love of local history and culture added so much to our experience. It really helped us to understand and appreciate what we were seeing. We feel lucky to have worked with him on this trip

Activity Reviews
Lake Atitlán Village Tour
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Museum Experience
Guatemala

So fun to learn about the chocolate making process and get to make our own flavors!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala

Such a cool trip. Kids went on horseback and we walked. Wild to be on top of a lava field (though kids were hoping to see lava) roasted marshmallows from volcanic steam on top, delicious lunch and knowledgable guides. There are kids there to rent walking sticks- bring some money for them, they we’re useful on the walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Double Down Mountain Bike Tour
Antigua

My husband loves this trip- he said it was such a unique way to see the country. You are right up next to the farms of the locals and using the same trails they work on, so you need to be respectful of being a traveler in their place of living and working.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

Guides were great and knowledgable. So more than we could have hoped for- manatee, sharks, rays, turtles and fish. Great food. And respectful program- they didn’t feed the sharks to bring them in but we still saw a bunch. And they were conscientious of sunscreen on the reef and reminded people of how to protect it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 23, 2022

Thank you for all your words and for the opportunity to work with you and your family here at Antigua, Guatemala city and Belize.

It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Belize and Guatemala the better.
Hope to see you back again soon, cheers!

Morocco Experience
Morocco | Nov 26 - Dec 3, 2022

Maria
Maria S.
Chicago, IL | Reviewed on Dec 06, 2022

Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we... read more

Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we had prior to our trip. There were some changes regarding our assigned driver upon arrival to Morocco but we were able to contact Megan and got things resolved rather quickly. Shout out to Rahim and Abdul from Dar Victoria, Mohammet from our vineyard visit in Meknes, Brahim from Riad Mourzuga, Mohammet our guide in Marrakech and as previously mentioned Mustapha our driver and Megan of course. Thank you for this unforgettable experience!!

Hotel Reviews
Dar Victoria
Fez

Very nice Dar. Love their terrace. Staff is very friendly. Highly recommend

Authenticity & Character
Location
Easy access in and out of the Medina
Staff
very friendly
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Very luxurious considering it is in the middle of the dessert. We did the overnight "camping" after camel ride and it was amazing. Shout out to Barak who made our stay very enjoyable and entertaining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Chamaa
Ouarzazate

This is perhaps the nicest hotel I have ever stayed. Beautiful courtyard. We had heater in our room since we traveled in the winter season. It tailors a lot to tourist (buffet breakfast for example).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga
Marrakech

Very friendly staff and nice amenities. Shout out to Brahim who was super friendly and very entertaining with his guitar. Highly recommend.

Authenticity & Character
Location
Easy access in and out of the Medina
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Morocco

Food tour was amazing!!! Soo much food and great things to taste. Exploring Jemaa El Fna Square in Marrakech and their food vendors at night is an experience you must have.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in Meknes
Morocco

Loved our visit to the vineyard. Mohammet our tour guide was very friendly. Loved the food that was provided and of course the wine!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Fes

Truly felt like we saw all of Fes by foot lol. It was very informational, our guide was very knowledgeable. Learned a lot about all the details that went into building mosques and castles as well as the history of Morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

Indeed this is Luxury camping. Talk about having hot shower when camping in the dessert. Staff was amazing. This was my favorite part of our trip to Morocco. Highly recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Morocco

I was pleasantly surprised about all the amazing views during this road trip. I don't think I would have gotten to experience Morocco the same way had I not done this road trip

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Gorgeous views. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Peru
Peru | Nov 18 - Nov 25, 2022

N
Nigel G.
Bermuda | Reviewed on Dec 06, 2022

All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint. read more

All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint.

Hotel Reviews
Hotel Paracas, a Luxury Collection Resort
Paracas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Paracas National Reserve Tour
Peru

Who knew a desert could be so interesting? Spectacular scenery right on the Pacific coast and so much variation. The little museum was well worth a visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Ballestas Islands Tour (Paracas Luxury Hotel)
Paracas

Our scheduled tour to the island had to be changed at the last minute as harbour authorities suspended trips due to water conditions. We were given a longer tour of the harbour area and closer islands and it was fantastic. Plenty of wildlife and interesting scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Into the Amazon: Lima - Puerto Maldonado - Inkaterra Reserva Amazonica
Puerto Maldonado

The boat ride to the lodge was a lovely way to begin the experience and view the river. The lodge itself was rustic but very comfortable and totally in keeping with the environment. The organisation of the activities was faultless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions (referential - options are à la carte)
Puerto Maldonado

There were many excursions available and we did at least 2 a day with a lovely guide. Wellington boots were issued for those trips that were muddy. We saw lots of wildlife. and our guide also explained the importance of the various plants to the local population.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions (referential - options are à la carte)
Puerto Maldonado

Very flexible arrangements and the right blend of activities and relaxation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra: Depart Puerto Maldonado to Lima, Fly home!
Peru

The transfer back to the airport was flawless, and we were able to get in a morning tour as we had a late afternoon flight.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Lima-overnight at Airport Hotel
Peru

Airport hotel was right at the airport - so easy to access. Typical airport hotel, but comfortable and convenient.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Reviewed on Dec 06, 2022

Hi Nigel,
So glad to hear you had a great time in Peru and enjoyed your tours!

We hope to welcome you back in the future,
Johanna

A great trip!
Jordan | Nov 27 - Dec 4, 2022

John
John W.
United Kingdom | Reviewed on Dec 06, 2022

We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.

Samir was always... read more

We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.

Samir was always in the background at HQ, keeping a discreet eye via whatsapp, should we have needed any further help or advice.

All in all - a great trip!

Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Went like clockwork

Quality of Experience
Guides, Drivers and Staff
Transport
Smoothe hand over from meet & greet to driver
AMMAN HERITAGE TOUR
Amman

We fitted the tour around the afternoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jarash
Jordan

Great guide. But what was most important was that we went in the morning, beofer the crowds and heat arrived. We also had a good lunch nearby before returning to Amman for the heritage trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan

A well organised part of our week. Breaking the journey from Amman to Petra

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 06, 2022

Hi John
So happy to see your kind words.
Hope to see you again in Jordan.
Be well and safe.
Samir

Belated Honeymoon in South Africa
South Africa | Nov 18 - Nov 28, 2022

A
Adam S.
Sunnyside, NY | Reviewed on Dec 06, 2022

We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for.

Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our... read more

We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for.

Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our stay at Ivory Wilderness in Kruger National Park, where Warren and the whole staff were extremely warm, helpful, and knowledgeable. On our last day in South Africa we went on a full day bike tour through Soweto with Linda, who not only explained but showed us the history of the townships and the resilient people who live there.

It was a once in a lifetime trip and one I'm sure we'll remember for the rest of our lives.

Hotel Reviews
Tree House Boutique Hotel
Cape Town

We loved our stay at Tree House Boutique Hotel in Cape Town. The room was large, clean, and modern, the pool area was beautiful, and the staff were so friendly and accommodating. The breakfasts (which were included) were perfect - fresh fruit, yogurt, pastries, and meats and cheeses at the ready, plus several made-to-order options from the menu. We've already recommended this hotel to people we know who are planning a trip to South Africa.

Authenticity & Character
Location
The hotel is at the top of a quiet street, but there are several restaurants and bars on the main road at the bottom of the hill that were only a few minutes walk away. It's only a few minutes drive to many of the places around the city we wanted to go so getting around was very easy.
Staff
Cleanliness & Comfort
Ivory Wilderness
Hoedspruit

We loved our stay at Ivory Wilderness. The grounds were beautiful and overlooked a river where we saw plenty of wildlife, the staff was incredible, and the guides were so knowledgeable, friendly, and accommodating we couldn't have asked for more. The pool looked like it needed some service, but fortunately it wasn't too hot while we were there so we spent our downtime lounging on the deck chairs and in the hammock. Our rondavel was clean and comfortable and was perfect for our stay.

Authenticity & Character
Location
We loved that this location was farther into the park than many others, since it meant that we didn't see too many other jeeps while we were out on our game drives, but the drive out from Hoedspruit Airport was a bit long (1.5 hours) and bumpy.
Staff
Cleanliness & Comfort
Activity Review
Lunch at Crofter's Kitchen
Cape Town

This was definitely one of the most memorable experiences of our entire trip. Nicky was incredibly warm and gracious and really made us feel like we were at home in her house. The meal was unforgettable - each dish was unique and full of flavor, and you could tell how much thought and creativity went into each ingredient. Halfway through the meal Nicky took us on a tour of her garden and let us taste the ingredients straight from the source, explaining the culinary and medicinal properties of many of the plants she cultivates, which made her knowledge and passion come to life. This is a must do for anyone who loves unique dining experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Reviewed on Dec 12, 2022

Hello Adam

Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. ... read more

Hello Adam

Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. I can honestly say that I am proud to work with such a great team and what they have done to enrich the lives around them and also tell the story of the past and present in such an interactive way.

I hope that our paths will cross again! Perhaps when you need to make your way to this side of the world to explore some of the other wonders of our area.

For now, we will be happy for you to remember this once-in-a-lifetime trip for the rest of your lives (:

Have a wonderful festive season!

Deb

All the guides were wonderful. Ana for the T...
Chile | Nov 8 - Nov 17, 2022

M
Min Y.
Hamtramck, MI | Reviewed on Dec 05, 2022

All the guides were wonderful. Ana for the Torres del Paine, Jorge for condor and trekking, Ray and Gonzalo of Andoandes for volcanoes and hot spring read more

All the guides were wonderful. Ana for the Torres del Paine, Jorge for condor and trekking, Ray and Gonzalo of Andoandes for volcanoes and hot spring

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Santiago | Reviewed on Dec 16, 2022

Hi Min,
Your kind words are much appreciated and it is wonderful to know you and Zheng enjoyed this diverse adventure throughout Chile and Argentina accompanied with friends.
Best wishes for both of you,
Lorena

We had a wonderful trip
Costa Rica | Nov 19 - Nov 26, 2022

Johanne
Johanne M.
Canada | Reviewed on Dec 05, 2022

We had a wonderful trip and everything worked out wonderfully. Everything planned worked smoothly and on time. Here is a short review:
The car was delivered on time. We did not get to see a lot of Poas as it was very cloudy and raining heavily. The Arenal observatory lodge was great so was the complimentary breakfast and the dinner menu. The pool and hot tub are spectacular. It is 30 minutes away from the touristic La Fortuna area but that was just fine as the little that I did get to see of... read more

We had a wonderful trip and everything worked out wonderfully. Everything planned worked smoothly and on time. Here is a short review:
The car was delivered on time. We did not get to see a lot of Poas as it was very cloudy and raining heavily. The Arenal observatory lodge was great so was the complimentary breakfast and the dinner menu. The pool and hot tub are spectacular. It is 30 minutes away from the touristic La Fortuna area but that was just fine as the little that I did get to see of Lafortuna did not seem very authentic.
The private guide at Arenal was very enjoyable, especially at the beginning of the trip as we got to chat about different subjects and the country and as he pointed out and got us great pictures of animals and insects.
Monteverde was great and we enjoyed Selvatura park and canopy zip lining was very impressive.
All the hotels selected were clean and comfortable and the personnel friendly and helpful. The poco à poco hotel in Monteverde was comfortable and the breakfast very good, the room was clean and comfortable but thin walls and metal roofs made it noisy, although quiet at night. The personnel were nice and helpful and they even found a sweater I had forgotten in the selvatura shuttle and arranged to have it delivered to my hotel in Manuel Antonio.
We did not get a guide at Manuel Antonio which was fine because by that time we could move at our own pace and animals were more obvious than at Arenal. Since our last day activity was unfortunately cancelled (scuba diving) we visited playa dominical which we liked for its smaller local feel.

So overall it was a great experience, and everything worked out perfectly. We visited near the end of the rainy season, and it can rain quite a bit, sometimes all day and all night, the mornings are usually dryer and we managed to get one sunny day on the pacific coast.

We always planned to have plenty of time for travel between cities and that was very useful as the roads are narrow and we came across some traffic every time for different reasons so drivers should plan for extra time when driving just in case.

Hotel Reviews
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Friendly staff and good restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Observatory Lodge & Spa
El Castillo de La Fortuna

The site was beautiful with the pool, hot tub and trails and of course the site of the volcano if not too cloudy. The breakfast was wonderful as well as dinner and personnel at the restaurant very friendly and helpful. The room and front desk personnel were ok. It is out of the way at about 30 minutes of the more touristy La Fortuna area so driving in daytime is better but worth the drive away from the crowds. On our walk in the trails, we got to see a toucan up close and beautiful eucalyptus trees.

Authenticity & Character
The site is beautiful
Location
View of the volcano
Staff
Information at front desk
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Reviewed on Dec 07, 2022

Hola Johanne,

Pura Vida :) Thank you to contribute to our local economy with your visit. We appreciate you taking the time to share your rating with us.

We will share your comments with all partners involved. Just drop me a message at any time if you want to visit some other areas of my country :)

Be Well,
Bryan

Amazing trip to Iceland!
Iceland | Nov 14 - Nov 21, 2022

S
Sejal S.
United Kingdom | Reviewed on Dec 05, 2022

We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip.

We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you... read more

We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip.

We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you to Terry and Sigurdur for helping us plan the most memorable trip and we will be recommending Kim Kim to our friends who would like to visit Iceland in the future 😊

Hotel Review
Hotel Rangá
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Reviewed on Dec 06, 2022

Thank you so much for the lovely review, Sejal. I am so glad that you enjoyed your trip even with the multiple snowmobile tour cancellations. Persistence paid off and I'm happy that you were eventually able to experience this "must do" activity. The surprise engagement was fun to be a part of and I'm thrilled for the two of you. Thanks.

Argentina November - excellent stress free trip
Argentina | Nov 22 - Dec 3, 2022

M
Miranda G.
United Kingdom | Reviewed on Dec 05, 2022

Oleksandra did a great job organising our 12 days in Argentina with brief stops in Brazil and Chile. She packed in as much in as she could without it feeling too rushed, though we did move about a lot and everything went very smoothly, pickups, flights and excursions. The excursions were well chosen and well run. Often we were on our own with a guide just for 4 of us which was fantastic, though we weren’t expecting it and I guess it was just how it worked out on the day.

The guides were... read more

Oleksandra did a great job organising our 12 days in Argentina with brief stops in Brazil and Chile. She packed in as much in as she could without it feeling too rushed, though we did move about a lot and everything went very smoothly, pickups, flights and excursions. The excursions were well chosen and well run. Often we were on our own with a guide just for 4 of us which was fantastic, though we weren’t expecting it and I guess it was just how it worked out on the day.

The guides were very good especially Lorena, a local guide in Iguazu who was charming and knowledgeable. Dante in Puerto Madryn was also excellent - very keen to please and knowledgeable.

Alongside Iguazu, Mendoza was lovely with a highlight being a delightful lunch/ wine pairing in a spectacular location (Ojo de Agua) where we were given plenty of time to relax and enjoy it. Patagonia was a change and we did get to see some wonderful flora and fauna including whales and sea lions as well as penguins very close up.

We had a few minor a questions on the way which were dealt with promptly. Hotel choices were good and we specially liked Ivy de Selva in Iguazu. Some were a little more quirky than I had desired, but I think that goes with the territory here not the operators and nothing impacted the enjoyment of our trip.

I would use Kimkim again and plan to do so in the future.

Hotel Reviews
L'Hôtel Palermo
Buenos Aires

Sweet little hotel, fantastic location in a delightful area with many lovely bars, coffee shops, utterly charming staff, quirky plumbing (but very manageable).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yvy Hotel de Selva
Puerto Iguazú

Huge rooms, very clean, set in amongst the forest

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa La Galeana
Lujan de Cuyo

One of our more quirky stays. The rooms were huge and unique, decorated with local artefacts. The beds were very comfortable. The air conditioning struggled to cope, but we mentioned it as we were going out and the staff said they would open the windows while the outside was cool , but shut them later and we returned to find fans had been put in the room as well. So 10/10 for doing what they could to help. Layout is curious and one of the pools was out of use, but the other was fine. Again, the shower took some working out, but we got the technique. Sweet, attentive staff and a small, homely feel.

Authenticity & Character
Location
Quiet, but rather far from the main town
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Argentine Falls
Puerto Iguazu
Quality of Experience
Guides, Drivers and Staff
Transport
Clean, on time, comfortable
Punta Tombo Penguin Colony
Puerto Madryn

The penguin part of this trip was really good, but because of weather the boat element to see the dolphins we were really looking forwards to was cancelled. We weren’t told and it was only after rather further in the car than expected that we realised we were on a different trip than we thought. There was some confusion and we only then came to know that we had embarked on a different trip which replaced the boat trip with a cultural experience to another town. Given the choice up front we wouldn’t have done it and would have opted to do something else, so this was rather frustrating, but having set off and driven quite far at that stage we went with it. Somewhere along the line the communications had missed us out as obviously the cancellation due to weather couldn’t be helped.

Quality of Experience
Guides, Drivers and Staff
The guide, Dante
Transport
Whale Watching tour
Puerto Madryn
Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Reviewed on Dec 09, 2022

Hi Miranda,

Thank you very much for the review. I am glad that you have enjoyed the trip! Also, thank you for all the comments, we will definitely take them into account in order to improve our services.

Thank you!
Oleksandra

Can’t choose just one place as they all were ...
Australia | Nov 18 - Dec 2, 2022

Cheryl
Cheryl B.
Hamer, SC | Reviewed on Dec 05, 2022

Can’t choose just one place as they all were amazing!! Liz really did a fantastic job guiding us through when choosing what I thought would be the most interesting places for us. When we had questions Liz would get back to us in a prompt time period. We never experienced any bad tour guides along with our pickups. They were prompt every time!!!

Liz went over expectations from me when planning. She watched my budget but also was able to provide us great entertainment and adventure! read more

Can’t choose just one place as they all were amazing!! Liz really did a fantastic job guiding us through when choosing what I thought would be the most interesting places for us. When we had questions Liz would get back to us in a prompt time period. We never experienced any bad tour guides along with our pickups. They were prompt every time!!!

Liz went over expectations from me when planning. She watched my budget but also was able to provide us great entertainment and adventure!

Hotel Reviews
Auckland City Hotel
Auckland

Very polite and helpful! Room clean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scenic Suites Queenstown
Queenstown

Very clean and great location. Great Mountain View.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Villas Resort
Port Douglas

Great, quiet place. Very clean and good location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney

Great place and very nice and comfortable!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Museum entry and 1 Hour Highlights tour
Auckland
Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton Express - Full Day
Auckland
Auckland Walking Tour
Auckland

Views were great and guide was great as well

Walter Peak Farm and Gourmet Barbecue Lunch
New Zealand

Food and sheep dog talk was great. Beautiful views on ride over on steamer.

Half-Day Macetown 4WD Tour
New Zealand

Our guide Mark was phenomenal! Everything we could have asked for in a 4Wheeling adventure!

Skyline Gondola Ride
Queenstown (NZ)

Beautiful!!

Welcome to Port Douglas
Port Douglas

Glad we didn’t choose to go to a big city. Port Douglas is perfect for a few days!

Full-Day Barrier Reef & Coral Cays Boat Tour
Port Douglas

Wow! Exactly as they tell you. Guides were very informative and helpful.

Day Trip to Kuranda Village & Rainforest Tour
Australia

Beautiful scenery and enjoyed seeing the local animals! After an entire day the only thing we weren’t sure of was the actual train ride back. It was slow.

Full-Day Daintree Adventure & River Snorkeling
Australia

Amazing adventure! Especially in the rainforest. We could have stayed all day!!

Morning Panoramic Sydney Sights
Sydney
Sydney Opera House Tour
Sydney

A must see!

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Reviewed on Dec 05, 2022

Dear Cheryl, Dara and Devon,
How happy it makes me read your review (plus the nice conversation we had today Cheryl),
I am very glad you enjoyed the trip so much and that the long standing relations we have with our suppliers resulted in an upgraded trip for the price of a regular one !!!

It was a pleasure working with you ! Happy holidays to you and your family !

Liz

I think Ndudi covered most of what I would li...
Chile | Nov 14 - Nov 26, 2022

S
Sam K.
La Vista, NE | Reviewed on Dec 05, 2022

I think Ndudi covered most of what I would like to say about the trip however we had some issues at that last hotel.

There was a minor issue too but this was the main one. When checking out the clerk at the desk kept insisting that our room was not paid for and we needed to provide a credit card to pay for the room. He didn't have any idea of how the rooms where booked and who was responsible for payment. He said he needed to wait for somebody to Call and confirm that our room was paid... read more

I think Ndudi covered most of what I would like to say about the trip however we had some issues at that last hotel.

There was a minor issue too but this was the main one. When checking out the clerk at the desk kept insisting that our room was not paid for and we needed to provide a credit card to pay for the room. He didn't have any idea of how the rooms where booked and who was responsible for payment. He said he needed to wait for somebody to Call and confirm that our room was paid for and that once he got the confirmation that we would be good to go. At this point our guide was already there and waiting on us to leave.

This interaction was a little disconcerning but besides that overall it was a pleasant trip.

Local specialist: Laura McAfoos
Laura
Laura McAfoos
Local specialist in Puerto Natales | Reviewed on Dec 23, 2022

Sam,

Thanks for the comment. I am glad you had a nice trip!

Unfortunately with the pause of the pandemic there was a lot of turnover and many employees are new to their respective companies in all areas of tourism in Chile and Argentina. We are very watchful that all client reservations are paid in the periods required by the operator, but we have noticed that the internal systems of some companies haven't become well oiled machines quite yet.

I expect these sorts of situations will... read more

Sam,

Thanks for the comment. I am glad you had a nice trip!

Unfortunately with the pause of the pandemic there was a lot of turnover and many employees are new to their respective companies in all areas of tourism in Chile and Argentina. We are very watchful that all client reservations are paid in the periods required by the operator, but we have noticed that the internal systems of some companies haven't become well oiled machines quite yet.

I expect these sorts of situations will become less as the employees become better versed in their processes. However, I do appreciate the feedback regarding the hotel. We will make sure it doesn't repeat with the hotel.

Thank you!
Laura

Amazing Trip
Egypt | Nov 12 - Nov 28, 2022

J
Jon K.
Idaho Falls, ID | Reviewed on Dec 05, 2022

Words cannot adequately describe the positive experience we had with Sherif and his team. From the planning stages to the actual trip, no detail was overlooked. He offered excursions that he felt might fit our family; the Fayoum safari and sand boarding adventure was a HUGE hit! This was our first time traveling to Egypt, and it was extremely comforting to know he was behind the scenes making sure everything went according to plan. We truly cannot thank him enough!

If you are thinking of going to Egypt, and feel a little overwhelmed like I did, Dunes and Beyond is your answer.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Reviewed on Dec 13, 2022

Hi Jon,
What a wonderful feedback to read
We are very happy to know that you and your family have enjoyed your time in Egypt.

We look forward to seeing you again in Egypt very soon.

Best,
Sherif

Winter Trip to France
France | Nov 26 - Dec 4, 2022

D
David P.
Seattle, WA | Reviewed on Dec 05, 2022

Everything was perfect for our Winter trip. I will definitely use kimkim in the future.

The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute.

The hotels hit all the right notes. read more

Everything was perfect for our Winter trip. I will definitely use kimkim in the future.

The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute.

The hotels hit all the right notes.

Hotel Reviews
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrass Hotel 4*
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Dec 07, 2022

Bonjour David,
Thank you so much for your kind review! A winter trip in France was a good choice. It is lovely to read that you enjoyed Paris, Champagne & Alsacian christmas markets.
I wish you some Happy Holidays, and see you soon in France,
Valentine

Amazing time in Costa Rica!
Costa Rica | Nov 21 - Nov 28, 2022

Dani
Dani R.
Mexico | Reviewed on Dec 05, 2022

I had planned my trip to Costa Rica for February, but it had to be rescheduled for November. It was a great relief that the KimKim team assisted me and made all the changes easily and smoothly from the beginning until the end :).

My partner and I had an amazing time in Costa Rica! The whole trip was on-point, without any issues with the activities and transportation within the country (which was my biggest concern, since the roads are tricky to navigate). We arrived in San José and... read more

I had planned my trip to Costa Rica for February, but it had to be rescheduled for November. It was a great relief that the KimKim team assisted me and made all the changes easily and smoothly from the beginning until the end :).

My partner and I had an amazing time in Costa Rica! The whole trip was on-point, without any issues with the activities and transportation within the country (which was my biggest concern, since the roads are tricky to navigate). We arrived in San José and initiated the adventure in La Fortuna (which was one of my favorite places), then Monteverde, and finished in Manuel Antonio/Quepos.

Despite some rainy days, we had a fantastic time and all the activities were wonderful! I especially enjoyed La Fortuna Waterfall and Hanging Bridges Walk with Jacamar tours, in Monteverde the Cloud Forest Hike with Ocotea Tours was phenomenal <3. And if you're going to Quepos or Manuel Antonio, I'd recommend the Catamaran tour as well!
All the hotels that we booked were downtown so it was easy to walk to restaurants, shops, cafés, etc. But there are some great hotels in all towns if you're planning to have more chill and private time.

My only advice would be to check all locations in advance and maybe avoid traveling during the heavy rainy season since some roads get blocked and the distances are not that close between each town (ie. from La Fortuna - Monteverde there's a big hill to travel even if you're taking the shuttle).

Overall, it was a great experience because it made planning the trip a hundred times easier and we got great recommendations from drivers, tour guides, and locals. I'd definitely use KimKim in my next travel adventure! :)

Hotel Reviews
Arco Iris Lodge
Santa Elena

Great location in the downtown area. Easy access to restaurants, cafés, and shops. Super quiet and comfortable place. It feels like you're in the middle of the forest, but with an on-point location!

Authenticity & Character
Loved that is surrounded by nature and monkeys!
Location
Staff
Cleanliness & Comfort
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

Amazing location super close to all restaurants, cafés, and shops. Easy to walk around the area as well and found the best pizza nearby! The staff is super welcoming and helpful. The rooms are a bit small, but the bed is very comfortable and it's a great place to stay if you're planning on moving around the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Hotel & Casino Kamuk
Quepos

Rooms are big, comfortable and with much light! The staff is great and super helpful! Very close to the Marina and restaurants (also if you're into CrossFit there's a box nearby) ;) My only issue was the the wifi was a bit slow and not very powerful in the rooms, other than that it's a good place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express San Jose Airport
Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Loved the tour! 10/10 recommended! Our guide was super knowledgeable and we learned a lot! <3

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Monteverde

Would recommend the tour because the guide was super helpful and knowledgeable, but would check the weather if you're planning on taking the nature walk at night. Unfortunately, heavy rain doesn't let you see much. Other than that, I learned a lot about coffee :)

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Loved it! Got to see monkeys, birds, and some other cool flora and fauna! 10/10 would recommend Jacamar tours. A must for taking great pictures ;)

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio with Meal
Manuel Antonio

Great tour and staff. The food was delicious as well. The whole tour took around 3 hours, but it was probably because of the weather conditions that didn't allow us to stay longer.

Quality of Experience
Guides, Drivers and Staff
Transport
Timing
Local specialist: Brittany McNamara

Ecuador and the Galapagos Islands. We are so...
Galapagos Islands | Nov 12 - Nov 27, 2022

Patricia
Patricia K.
Bensalem, PA | Reviewed on Dec 05, 2022

Ecuador and the Galapagos Islands.
We are so glad we found kimkim to help book our trip to the Galapagos Islands. I have only great things to say about Daniel, Alvaro, and Daniela who made our trip such a success. Initially, we provided them information regarding our budget, timeline (two weeks), and level of activity and preferences, and they worked diligently in creating a detailed and personalized itinerary that worked best for our group of four. Our trip began in Quito and then had... read more

Ecuador and the Galapagos Islands.
We are so glad we found kimkim to help book our trip to the Galapagos Islands. I have only great things to say about Daniel, Alvaro, and Daniela who made our trip such a success. Initially, we provided them information regarding our budget, timeline (two weeks), and level of activity and preferences, and they worked diligently in creating a detailed and personalized itinerary that worked best for our group of four. Our trip began in Quito and then had stops in the islands of San Cristobal, Santa Cruz, and Isabela. Alvaro and Daniela ensured that everything about our travel arrangements was absolutely seamless! It was so nice not to worry about transportation. All of our taxis, boat transfers, entrance tickets, travel guides, and hotel stays were taken care of. Every single excursion and activity the kimkim team planned for us was an amazing experience, we loved all of our snorkeling trips! All of our tour guides were very knowledgeable and friendly, and provided us with detailed information about the islands and the animals. Daniela and Alvaro also kept in touch with us during our entire trip and were available in case we had questions or concerns, we were very grateful for their quick responses and consistent communication! Ecuador and the Galapagos Islands is an amazing place to visit. I loved being so close to all of the animals, seeing such different plants and landscapes, eating all of the food (trying the seafood is a must!) and meeting all of the welcoming and friendly people. We had the trip of a lifetime and I would definitely book my next trip with kimkim because of our positive experience. Thank you!! :)

Hotel Review
Ikala Quito Hotel
Quito

Great location and awesome breakfast. The front desk staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring and Kayaking at Quilotoa Lagoon
Ecuador

Such a beautiful place, the view is incredible. The walk down to the lagoon is fairly easy, however the walk uphill is a bit strenuous, you may want to consider renting a mule for $10 a person :)

Quality of Experience
Food
Guides, Drivers and Staff
Daniel was a great guide!
Transport
Sierra Negra volcano - Speedboat to Santa Cruz
Galapagos Islands

The views are worth the long walk, it was so neat seeing the crater of a volcano and the various lava formations. It looked like you were walking on the surface of the moon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring an Uninhabited Island
Puerto Ayora

The best snorkeling experience of my life! We got to swim with a Galapagos penguin!! The trip was on a beautiful and comfortable boat with a chef who prepared a delicious lunch for our group. The location for snorkeling was absolutely ideal. It was the best day on our trip!

Quality of Experience
Food
Grilled ham and cheese sandwiches for breakfast, and fish, rice, pasta, and beet salad for lunch.
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 05, 2022

Hello Paty!

Thank you so much for such a wonderful review and it warms my heart to know that you created everlasting memories discovering the Enchanted Islands.

Getting to meet you in person and laughing was great too! I truly wish that you and Rob can make a little bit of time on your agenda next year to visit other great Ecuador destinations!

Warm hugs,
Alvaro