Kimkim Trip Reviews

The platform KimKim provided was to me very useful and effective in putting together a personalised trip plan to a destination which I did not do much research into beforehand. It allowed me to choose the exact elements of what we wanted to see and do, and not just take an entire pre-determined package; but saved me the trouble of communication with tens of tour companies, hotels and transport and ticketing services. I just paid one single bill for it all, and though I did not do an... read more

The platform KimKim provided was to me very useful and effective in putting together a personalised trip plan to a destination which I did not do much research into beforehand. It allowed me to choose the exact elements of what we wanted to see and do, and not just take an entire pre-determined package; but saved me the trouble of communication with tens of tour companies, hotels and transport and ticketing services. I just paid one single bill for it all, and though I did not do an exhaustive comparison, I don't believe the prices were unreasonably higher.

Yuri who assisted my booking from start to finish was informative and helpful. The mix-up on one particular day's tour that occurred was addressed by him promptly and responsibly, and a generous compensation was subsequently offered by KimKim for the inconvenience caused.

Overall I was happy with the experience and would consider using Kimkim again

Wonderful trip. Amazing organization. Friendly service. Aurelie from KimKim was a great contact who helped us throughout. Thank you! read more

Wonderful trip. Amazing organization. Friendly service. Aurelie from KimKim was a great contact who helped us throughout. Thank you!

The planning of the trip with Ashley was superb and very easy. Ashley was responsive to all of our questions. Our local guides (Lee in Chiang Mai/Chiang Rai area) and Tar (in and around Bangkok) were excellent. The guides were very knowledgeable of Thai history and very solicitous to our needs. They reacted well to slight changes we made in our itineraries (less shopping and more museum/sites). The boat ride on the Mekong River at the Golden Triangle, Thai Cooking Class in Bangkok, and... read more

The planning of the trip with Ashley was superb and very easy. Ashley was responsive to all of our questions. Our local guides (Lee in Chiang Mai/Chiang Rai area) and Tar (in and around Bangkok) were excellent. The guides were very knowledgeable of Thai history and very solicitous to our needs. They reacted well to slight changes we made in our itineraries (less shopping and more museum/sites). The boat ride on the Mekong River at the Golden Triangle, Thai Cooking Class in Bangkok, and the Floating Market (near Bangkok) were the highlights of the trip for me.

Trip was fabulous. We so enjoyed the natural and cultural beauty of the country, both the North and South Island. The drivers, guides and activities made the trip so enriching and comprehensive.
All hotels were excellent. We slept so well with comfortable and top rate beds and accommodations, and we had great views in all the important places, with spectacular views of Mt. Cook and also Auckland and Queenstown. We enjoyed all activities, particularly the range of activities. ... read more

Trip was fabulous. We so enjoyed the natural and cultural beauty of the country, both the North and South Island. The drivers, guides and activities made the trip so enriching and comprehensive.
All hotels were excellent. We slept so well with comfortable and top rate beds and accommodations, and we had great views in all the important places, with spectacular views of Mt. Cook and also Auckland and Queenstown. We enjoyed all activities, particularly the range of activities. Special mention regarding Chuki, the Maori guide to the Tarawera crater, Craig, the guide to Milford, and Stu, the driver guide to Kaikoura. Top-rated activities were being in, hiking and spending Christmas at Mt. Cook National park, Tarawera crater walk, despite terrible weather (the only bad weather day), swim with the dolphins (too cold for Jennifer but John enjoyed being in the water while Jennifer enjoyed from the boat), jet ski safari, Earnslaw SSS steamboat and sheep demonstration outing and renting/riding e-bikes in Gibbston Valley to ride along the Arrow river gorge and the wineries. Work staff in many locations was notably affected - restaurants opened short hours and sometimes only on certain days - we discussed with the locals who explain the confluence of factors emerging from Covid that resulted in the labor shortage. Aukland airport hotel was the only downer of a hotel really - it was New Year's Even and the place was mediocre and the eating/drinking options were not open. The trip was aggressive at the beginning and a little unsure about a few details initially because we had to be on target for making the schedule early in the trip, but everything worked out well and we communicated with both Liz and the in country support agent Sharon to ask a few questions and sort out a few minor details. Many thanks to Liz for all her hard work on the trip to provide a very customized and comprehensive itinerary. New Zealand is a naturally beautiful country with hospitable people and good food and coffee. We look forward to a future trip to Australia as well. Cheers, Jennifer Archer

Hotel Reviews

M Social Auckland

Auckland

Staff were extremely helpful in Jennifer obtaining her backpack from the uber and in preparing the special take away breakfast in the morning. Room configuration and room design was a little strange with the shower open to view from the other parts of the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Rotorua

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rutherford Hotel Nelson

Nelson

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It felt a little weird because we felt like one of only less than a handful of guests there and the restaurants and other parts of the hotel were not fully functional (probably due to the staffing shortage and the season). But is was a lovely top older hotel and had a washer and dryer which was much appreciated

Crowne Plaza Christchurch

Christchurch Central

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The room was small and only a single chair.

Hermitage Hotel

Mount Cook Village

Authenticity & Character

Location

Stellar view - one of the best in our lives

Staff

Cleanliness & Comfort

Gibbston Valley Lodge & Spa

Gibbston

Authenticity & Character

Location

Staff

The staff who were there were helpful and professional; there was clearly a staff shortgage as many of the operations were not opened or fully functional (e.g., dining capacity and other shop/restaurant venues) again due to staff shortages. Villas were top rate!

Cleanliness & Comfort

Sudima Auckland Airport

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Auckland to Rotorua visiting Hobbiton - Shared Tour

Auckland

Driver to Hobbiton was extremely knowledgeable and dexterous driving and imparting so much history and Maori tradition/history of the area to us passengers.

Quality of Experience

Guides, Drivers and Staff

Transport

Tu Te Ra - Maori Cultural Dining Experience

Rotorua

An important experience to have to learn about Maori culture.

Quality of Experience

Food

Guides, Drivers and Staff

Did not care for the cheesy humor of the bus driver to the site

Transport

Half Day Mt Tarawera Crater Walk Experience

Rotorua

Tested my comfort zones but a really cool experience. Weather was cold, windy and cloudy/foggy but still a really cool experience. A little scary but having 2 guides was so important. We felt accomplished at the end.

Quality of Experience

Guides, Drivers and Staff

Transport

Twilight Glow Worm Kayak Experience - 3 hour guided

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Beaches, Bays & Seals Guided Kayaking Trip

New Zealand

Quality of Experience

We enjoyed the kayaking but perhaps could have seen more wildlife or gone further.

Guides, Drivers and Staff

Transport

Punting on the Avon

Christchurch

Quality of Experience

Guides, Drivers and Staff

N A

Full Day Kaikoura & Swim With Dolphins

Christchurch

Beautiful weather on whole trip except the day in Rotorua and spectacular for day in Kaikoura. The volume and acrobatics of the dusky dolphins was so interesting to watch! We saw them jump and 360s in unison of the whole pod which was really unique and cool. Saw an albatross or 2 as well. John really enjoyed the in water activity. Water too cold for Jennifer, but enjoyed watching the dolphins from the boat. as much from the boat. Also driver stopped to see some more fur seals. Learned about the sperm whales from the movie and demonstration boards at the whaling outfit.

Quality of Experience

Food

It was Christmas Eve which made it hard I think - we did not recieve the afternoon tea or the wine tasting. We did have the lunch with tea or coffee at Kaikoura cafe.

Guides, Drivers and Staff

Transport

Big Sky Stargazing Adventure

New Zealand

Was canceled due to the southern sky being obscured - although we noted that a good portion of the sky was clear. We should receive a refund for this activity.

Half Day Wilderness Safari - Jetboat

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

Transport

Really unique experience and love seeing Mt. Aspiring National Park.

Walter Peak Farm and Gourmet Barbecue Lunch

New Zealand

A must do activity in Queenstown.

Quality of Experience

Loved the sheep dog and sheep shearing experience particularly and the piano playing on the boatride back. Wish the sheep demonstration was longer.

Food

Guides, Drivers and Staff

Transport

The only excursion we would not recommend is the kayak and snorkel tour in Manuel Antonio. The guide was horrible and the snorkeling was a total joke. I’ve never seen such dead coral. Apart from that everything else was fabulous!

An amazing experience from beginning to end. Rachel put together a perfect itinerary adapted to our needs in a very short period of time. read more

An amazing experience from beginning to end. Rachel put together a perfect itinerary adapted to our needs in a very short period of time.

We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and... read more

We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and breakfast here were exceptional although weather at night was very cold . Ahmed the camp owner provided warm water bottles with electric blankets which helped. The drive through Dades valley was unbelievable through the mountains with great views of areas where some famous movies were shot. Stay at dar Rihanna was great again with exceptional food and service .

Hotel Reviews

Hotel Dar Mounir

Chefchaouen

Small but comfortable riad with great breakfast and very helpful staff for restaurant recommendations

Authenticity & Character

Location

close to the center for walking around the small city although having to carry luggage was a bit hard

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ghita

Fes

although riad was beautiful, was cold and location of bathroom from the room made it not such a great experience given that bathroom was very cold ; also our riad was way from the main riad

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Ait Ouffi

Best riad experience of our trip , incredible food with 5 course dinner and great breakfast served by very friendly staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad AWA Marrakech

marrakech

Modern riad , great location, great breakfast. Would have been helpful to have access to some on site tea and snacks on our return from a day long trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Casablanca to Chefchaouen

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Hassan II Mosque

Morocco

We were expecting a small group tour but turned out to be an extremely large group with an uninterested guide probably our worst experience on this trip

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Fes, Roman Ruins of Volubilis & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Sightseeing in Fes

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Merzouga, Bedouin Experience & Camel Rides

Morocco

one of the best experiences on this trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorge

Morocco

Enjoy a hike with a local guide in Dades Valley

Morocco

Nice nature walk with Mehmud who took us to his home and shared tea with his family. Truly amazing experience !

Transfer to Marrakech via Dades Valley, Ouarzazate & Aït Benhaddou

Morocco

Guided Tour of Marrakesh - Historic Monuments and Majorelle Gardens

Marrakesh

Overall FANTASTIC trip!

Jay and the Bespoke Team exceeded our expectations from the moment we landed in India. Simply magical from start to finish and one of the best/if not the best trip we have ever been on!
I am of Indian origin and have traveled several times to Southern India. This was our first trip to the North and my husband/daughter's first trip to India. Jay helped us plan a trip to the Golden Triangle (New Delhi, Agra, Jaipur) + Varanasi and Ranthambore. He was very easy to... read more

Overall FANTASTIC trip!

Jay and the Bespoke Team exceeded our expectations from the moment we landed in India. Simply magical from start to finish and one of the best/if not the best trip we have ever been on!
I am of Indian origin and have traveled several times to Southern India. This was our first trip to the North and my husband/daughter's first trip to India. Jay helped us plan a trip to the Golden Triangle (New Delhi, Agra, Jaipur) + Varanasi and Ranthambore. He was very easy to work with and considered all our requests and concerns. We were met at every location by the company representative who helped us check in, reviewed the itinerary plan and start time. Guides were always early and greeted us each morning.

Driver---BEST DRIVER EVER!! Mr. Balbir Singh Rana was an absolute dream of a driver and we could not thank him enough for making this trip perfect. He was always smiling, so peaceful, pleasant and calm while navigating the insanity of Indian driving/traffic/animals and all forms of transportation found on the roads. He kept the car clean and guided up to wonderful rest stops while en route to all the sights. 

New Delhi--saw the Red Fort, Raj Ghat (Gandhi cremation site), Jama Masjid, Chandi Chowk, Humayun's Tomb and Qutub Minar. Our favorite was the rickshaw cycle ride through the streets of Chandi Chowk. Lunch was excellent at Kwality restaurant.

Varanasi--excellent guide Mr. Singh who took us for a boat ride to see the Ganga Aarti and funeral ghat to experience the cremations. Saw the Aarti from rooftop seating which gave us a great vantage point thanks to Mr. Singh. Really enjoyed the morning boat ride to see life on the Ganges, Lord Shiva temple and walk thru the old streets of Varanasi, Bharat Mata temple, Durga temple, Tulsi Manas temple and especially Sarnath temple/museum and the gorgeous Lion Capital of Ashoka located. 

Agra--excellent guide Mr. Briijesh Joshi. Great trip to the Taj Mahal, Agra Fort, "Baby Taj" and fantastic Mughal Heritage Kachhpura Village walk. Lunch was in a beautiful garden with great food per suggestion of Mr. Joshi. Village walk and view of the Taj from a roof top across the river was a highlight!

Ranthambore--beautiful Sawaii Villas was a stunning hotel we loved staying at. Did 2 safari's (am and evening) and saw the male tiger "Rocky" on our evening safari in zone 4. Hotel gave blankets for the morning safari which was so important as it was freezing. Being in the wild and seeing a bengal tiger was a once in a lifetime experience!

Jaipur--fantastic guide Mr. Ajit Singh! BIG thanks to Ajit for taking us to the Hawa Mahal in the morning with less crowds and the sun shining onto the building facade--got great pics! Saw Amer Fort, Panna Meena ka Kund (stepwell), Jaigarh Fort, Jantar Mantar, City Palace and Nahargarh Fort. Highlight was Dera Amer -- spending time with rescued elephants and lovely organic home cooked dinner. 

Extremely professional coordination and guides. We had a wonderful time. We felt safe and impressed by the degree of timeliness and punctuality of all the folks who tended to our needs. read more

Extremely professional coordination and guides. We had a wonderful time. We felt safe and impressed by the degree of timeliness and punctuality of all the folks who tended to our needs.

Hotel Review

Casa Pepe Puebla

Puebla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Narvarte At Night: Tacos, Chelas & Mezcal

Mexico City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gastronomic Workshop in Coyoacán

Mexico City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walking Tour in Teotihuacan "The City of the Gods"

Mexico City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking in Popo-Izta National Park

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

History, Culture & Gastronomy on the Streets of Oaxaca

Oaxaca

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Mitla, the Tule Tree, Hierve el Agua, a Mezcal Distillery & Teotitlán del Valle

Oaxaca

We couldn't go to this tour due to illness.

I've contacted Active India through Kimkim and I must say that I've really enjoyed my experience!

As a start, and to make the communication easy during the trip, I was added to a WhatsApp group with Ravi and the Active India emergency number and I gave consistent feedback and requested to book for optional trips. The response to my queries were really quick.

Active India are really attentive and I felt like they were looking after me during the trip. They've got the details from my... read more

I've contacted Active India through Kimkim and I must say that I've really enjoyed my experience!

As a start, and to make the communication easy during the trip, I was added to a WhatsApp group with Ravi and the Active India emergency number and I gave consistent feedback and requested to book for optional trips. The response to my queries were really quick.

Active India are really attentive and I felt like they were looking after me during the trip. They've got the details from my emergency contact and of my insurance policy at the very start of the trip.
Also they hotels they booked for me were of really high standard and located close to the main places I wanted to visit.

I've had the chance to meet 5 tour guides during the trip and all of them were experienced and knew very well about the trip location as they were mostly locals and knew where the hidden gems were. My only advice is that if you are not willing to shop anything and you are more into visiting the cities or landmarks, then that you make clear from the very beginning that you don't want to go to any shop and that you would rather invest your time in visiting the city or other places of interest. You could end up stuck in one of these shops for an hour!

Finally, my special mention goes to my driver Umesh. He has been with me during all the trip and took me to all the places I visited (Delhi, Jaipur, Ranthambore and Agra). He has been really punctual and professional and also took good care of me.

If you're planning to book your holidays in India and want to book a guide and someone to book the hotels and transport on your behalf, don't hesitate to contact Active India!

3 mountain ranges, 5 Imperial cities, fresh oranges so sweet and right off the tree. Road side Barbecue skewers with Moroccan salad was the best meal of the trip. Fresh seafood in Tangier with a view of the ocean. Changes in schedule without issues. Wonderful warm people along the way with a driver who cared for us as if we were family. Each night stay was in a unique place with very comfortable beds.

I would change the Marakesh hotel to somewhere without a disco until 2:30 am, and ... read more

3 mountain ranges, 5 Imperial cities, fresh oranges so sweet and right off the tree. Road side Barbecue skewers with Moroccan salad was the best meal of the trip. Fresh seafood in Tangier with a view of the ocean. Changes in schedule without issues. Wonderful warm people along the way with a driver who cared for us as if we were family. Each night stay was in a unique place with very comfortable beds.

I would change the Marakesh hotel to somewhere without a disco until 2:30 am, and mechanically check vehicles before travel.

Our family of 5 (including 3 sons ages 19, 17, and 13) had a fabulous Australian vacation over Christmas and New Years! Liz was instrumental in the planning, ensuring that we got to see all of the sights, but not over-scheduled. Highlights included: watching evening migration of penguins on Philip Island in Melbourne, visiting Bruny Island and MONA in Tasmania, snorkeling the Great Barrier Reef in Port Douglas, and the Bridge Climb in Sydney. The trip culminated with taking in the fireworks... read more

Our family of 5 (including 3 sons ages 19, 17, and 13) had a fabulous Australian vacation over Christmas and New Years! Liz was instrumental in the planning, ensuring that we got to see all of the sights, but not over-scheduled. Highlights included: watching evening migration of penguins on Philip Island in Melbourne, visiting Bruny Island and MONA in Tasmania, snorkeling the Great Barrier Reef in Port Douglas, and the Bridge Climb in Sydney. The trip culminated with taking in the fireworks and ringing in the new year in Sydney harbor. We all agreed that we can’t wait to go back to experience more of the wonders of Australia. Thanks, Liz for planning such a memorable trip for us!

My review
Overall trip was well organized.
Tangier- Airport pick up was prompt and easy. When we arrived at the hotel, rooms were not ready. We were taken to a local restaurant by walk after a long flight where they were not ready to accommodate 20+ guests all vegetarians. Food was not sufficient for everyone. We were super tired after long flights, not having time to unwind before trip to Asilah. Hotel was suboptimal. Floor tiles swollen with wetness, door frame chipping due to... read more

My review
Overall trip was well organized.
Tangier- Airport pick up was prompt and easy. When we arrived at the hotel, rooms were not ready. We were taken to a local restaurant by walk after a long flight where they were not ready to accommodate 20+ guests all vegetarians. Food was not sufficient for everyone. We were super tired after long flights, not having time to unwind before trip to Asilah. Hotel was suboptimal. Floor tiles swollen with wetness, door frame chipping due to moisture.Overall rooms were bad.
Asilah was simply breathtaking. We enjoyed the time - beautiful sunsets, wonderful guide,

Gibralter- Our own trip- Fantastic- Loved it
Chefchauoen- Awesome place, great guide.Puerta AZul- Would definitely recommend for future guests. Food simple but great. Great service by Hotel managers. We felt at home. Would love to go back again to that Hotel
Guide - extremely engaging and knowledgeable. Was wonderful
Sahara camp- Need lot of improvement in planning. We were not infomed clearly about the plans in Sahara- We were taken to the desert, was asked to take only toilteries for the night only to realise that we needed clothing etc to stay that night. All suitcases had to be hauled out from vns, to put it on dirty grounds, open suitcases in front of all guests to take out additional clothes.This was done in very haphazard , hurried manner, many didnt take the essentials for the night and ATV tour. It was freezing at night, Our camp assignment was a total disaster- We were given basic room with no heating, bare bedding. Other guests got luxury room assignment.Uday family and my family were drive to another campsite for these basic rooms. We could not stay in that camp due to frigid cold weather and lack of heating and hot water. We talked to Ibrahim only to hear that nothing could be done that night. He stated that rooms were overbooked.This was totally unacceptable. We expected Megan to ensure that all room assignments were made according to our request and payments. We ended up in argument with camp manager at 11.30 pm and he called another camp to find rooms for us with heating. We were driven around midnight to another camp.With this confusion, we left behind our gloves and jackets in the camp room
We were all very tired after long trip only to face this additional difficulty at night. It was an ordeal for my family. Uday family did not get any upgrades. This should never have happened

Next morning- ATV trip- Ibrahim did not warn us about the cold weather so many failed to pack jackets, gloves, hats previous day when he suddenyly asked us to open suitcases in the middle of the road to pack for the night. ATV tour was difficult for some as they did not have proper gear for the weather. People who did not go for the tour were said that they will be taken to the hotel where our suitcases were there . Some assumed that they could take a shower and rest for sometime while waiting for atv return.We realized that hotel is only for breakfast , not for showering etc. Some guests were upset that they were not given proper information

Despite all these difficulties, camel tour was amazing.
Food at the camp for great
I didnt got for atv tour. We were thinking he could have arranged to go around the place for sightseeing instead of sitting at the breakfast area.
Fes- Was amazing. Tour guide was superb.We truly understood the history of medina. We visited the tanneries and ceramic place. We felt all items were marked up for us as we found same items at much cheaper place outside of these factories. We felt bit cheated. I dont know if guides can warn us or make some negotiations with the factory staff to be more reasonable with the prices.I truly felt that we needed more time for shopping in Fes . Medina
Mariott - Great place, good food. felt at home

Oza and gorge- Great place, but was there only for 15 min. Not enough to absorb the beauty of the place. Ibis- Not great at all .Too small rooms , no space to walk around with our suitcases. Studio city- wonderful, was exciting. worth seeing

Marakeesh-Hotel was good- food disaster- esp new year eve party food was disaster- No veg options. Many did not eat at night. Marakeesh guide- not good- Didn't spend time explaining any hist.Just walked us to the places and left us there, asking us to meet him when we are done.Same with the market- Just made us walk through the lanes so fast and never gave time to shop or gain any information about the marker.He took us to a perfume place and left us there for demo and shopping. We realized that all prices were extremely high- small amber bar costed us $8 only to get the same for 2$ outside that shop. Many guests were unhappy with this guide. We didn't have enough time to shop in the market. We felt hurried through out the trip

Casablanca was very good.Hotel was good. Rick cafe food- messed up.They served us non veg food despite our request for veg food while planning this trip. Some people ate without knowing and they felt disgusted after the food. They had very strict religious beliefs and they felt that they violated their faith.This was not acceptable.

I am writing honest feedback only for your team to take away areas that need improvement. Places were stunning, Ibrahim was awesome, vans were ok, had wifi in one van, other didn't have, so it was a problem for kids.

My important suggestion- Prepare the guests for next day by either giving a summary of next day activities with times, or print out a schedule for each family. This will help guests understand and prepare for the day- be it long bus rides, lunch at some place where veg food may not be available, dress for appropriate weather etc. We only knew what time we had to be out in the lobby for bus. Rest of the day was like " as we go".That was hard because we did n't know what we will be doing.

Would I do this trip again with your team
Absolutely

But Would like to see some improvement in communication, hotel services, food and better insider information about shopping etc

Kalyani

Hotel Reviews

Fredj Hotel & Spa

Tangier

Bad rooms, bathrooms - tiles, ripping due to water spilling from the shower, door frames- water damage

Location

location closeto main square

Cleanliness & Comfort

bathrooms - severe water damage due to poor design of the shower

Puerta Azul

Chefchaouen

Lovely authentic hotel, beautiful decor, felt we were in another era. services excellent

Staff

Courteous, very attentive to needs, super nice

Cleanliness & Comfort

lovely rooms, spacious and clean

Fes Marriott Hotel Jnan Palace

Fès

Paradis Du Sahara

Merzouga

Authenticity & Character

Heating

Location

Basic rooms - very uncomfortable at night due to cold weather

Cleanliness & Comfort

Very cold inside the camp

ibis Ouarzazate Centre

Ouarzazate

Small ROOMS

Barcelo Palmeraie

Marrakech

Nice hotel, spacious rooms, good bathrooms

Odyssee Center Hotel

Casablanca

Great Hotel, good rooms

Activity Reviews

Explore Chefchaouen (guided)

Chefchaouen

Tour Fes with a Private Guide

Fes

Journey into a Luxury Sahara Camp

Erg Chebbi Dunes

Need more communication to prepare the guests

Sahara to Ouarzazate via Todra Gorge

Morocco

Need more time

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech

Morocco

Tour Marrakech with a private guide

Marrakesh

Guide- not interesting and engaging.We felt he was angry with us at times .

Hassan II Mosque

Morocco

Many thanks to Mohammed and Said at kimkim for their assistance with our trip to Morocco! We had an amazing, stress free experience working with them. Communication via text or email was easy with a near immediate response to any question or request. Our driver, Ilyace was outstanding from the second we met him, greeting us each by name without an introduction and then treating us to an incredibly fun and completely safe journey through his beautiful country. I would definitely work with these guys again and highly recommend them to anyone who is planning to visit Morocco.

Fantastic trip.
The guide in Chef chaouen une was a bit « insistant » to bring us to his friend the carpet salesman and we felt pretty sure he was getting a return on the sales!
Otherwise, our driver Tarik was very nice and helpful!

I had a big issue this trip that could have ruined my whole holiday. But Dat offered me comfort, support and was able to solve it in the fastest way possible insuring that I had a great trip. Thank you to the whole Kim Kim trip for the great care! read more

I had a big issue this trip that could have ruined my whole holiday. But Dat offered me comfort, support and was able to solve it in the fastest way possible insuring that I had a great trip. Thank you to the whole Kim Kim trip for the great care!

Activity Reviews

Local Market - Basket Boat - Fishing & Cooking Experience (N)

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Banteay Srei sightseeing tour - Tonle Sap River (N)

Siem Reap

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discovering Vietnam and Cambodia wasn’t on the top of my priority list, however when my sister suggested it I went with it. Dat our travel advisor put together a beautiful itinerary for us to discover Vietnam (Saigon, Hoi An) and Cambodia (Siem Reap, Pnom Pen - excuse the spelling) in a way where you get a taste of everything like a tasting menu at a Michelin star restaurant. In the preparation for the trip he was extremely helpful in explaining what each activity brought to the trip and... read more

Discovering Vietnam and Cambodia wasn’t on the top of my priority list, however when my sister suggested it I went with it. Dat our travel advisor put together a beautiful itinerary for us to discover Vietnam (Saigon, Hoi An) and Cambodia (Siem Reap, Pnom Pen - excuse the spelling) in a way where you get a taste of everything like a tasting menu at a Michelin star restaurant. In the preparation for the trip he was extremely helpful in explaining what each activity brought to the trip and organized everything (tours, internal flights and meals), he also made sure we had some free time so that we could further explore things we wanted. Dat was very patient with us because we took time to confirm everything and on top of this there were no hiccups on the way, the guides and drivers were always there when they needed to be and really took good care of us! Honestly Dat was amazing!

Activity Reviews

Ho Chi Minh City Vespa Food Tour

Ho Chi Minh City

Best way to explore Saigon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Mekong Delta

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Local Market - Basket Boat - Fishing & Cooking Experience (N)

Hoi An

So charming! Must do!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We're fairly experienced travelers but didn't feel entirely confident planning a family trip to Morocco ourselves, so we found kimkim online and and hired them. The reviews were great but it still felt like a bit of a risk since we didn't know anyone who'd used them. What a great decision it turned out to be! Our week-long trip was perfect -- from the beautiful drives to the historic hotels (riads) to the guides in the cities. From the first phone call, all the way through, the team at kimkim... read more

We're fairly experienced travelers but didn't feel entirely confident planning a family trip to Morocco ourselves, so we found kimkim online and and hired them. The reviews were great but it still felt like a bit of a risk since we didn't know anyone who'd used them. What a great decision it turned out to be! Our week-long trip was perfect -- from the beautiful drives to the historic hotels (riads) to the guides in the cities. From the first phone call, all the way through, the team at kimkim couldn't have been more responsive, patient, and helpful. Ali booked everything for us, checking in frequently to make sure it all looked good, making small changes as needed, offering good advice, etc. We explored much of the country, from Chefchaouen (blue city) through Fez, Merzouga (glamping in the desert, camel rides, etc), and Skoura, to Marrakesh. Every riad was more amazing than the last - we couldn't have imagined better places to stay. Our tour guides in the cities were fantastic (fluent English speakers), our driver Hassan was wonderful (always knew where he was going, always on time). The whole adventure just couldn't have gone more smoothly or been more interesting and fun. Morocco is a gorgeous, fascinating country with wonderful people. We're so grateful to kimkim for planning an absolutely perfect trip for us and highly recommend them!

Hotel Reviews

Desert Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouene

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Transfer to Fes, Roman Ruins of Volubilis & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Merzouga, Bedouin Experience & Camel Rides

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Skoura via Todra Gorge & Rose Valley

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Skoura to Marrakech via Ouarzazate & Aït Benhaddou

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Majorelle Gardens Guided Visit

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

We had our first trip with Kim Kim to Iceland and Emanuela Grieco was our travel designer.

By providing her our must and nice to see, she was able to coordinate a trip itinerary that ensure we maximize our time in the country and we were able to do and see all we wanted. Her experience and recommendations were exactly what we were looking for. She was very attentive and responsive before and during the trip.

The hotel selection was comfortable and with a great location to walk around... read more

We had our first trip with Kim Kim to Iceland and Emanuela Grieco was our travel designer.

By providing her our must and nice to see, she was able to coordinate a trip itinerary that ensure we maximize our time in the country and we were able to do and see all we wanted. Her experience and recommendations were exactly what we were looking for. She was very attentive and responsive before and during the trip.

The hotel selection was comfortable and with a great location to walk around to the recommended places of the city. She provided a written itinerary, inclusive of sightseeing and restaurants suggestions. If you are coming to Iceland, Emanuela is your person.

Activity Reviews

Ice cave tour and back to Reykjavik - Day 2

Iceland

This has a great experience, hiking in the glacier and learning about its changes provides perspective.

Quality of Experience

Guides, Drivers and Staff

Kostas was our tour guide and he was patient with the team understanding the different people needs.

Transport

South Coast on small group tour - Day 1

Skaftafell

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was Asi from Troll Experiences and we was very attentive, telling stories about the locations, changing music based the place or story he was telling and knowledgeable of questions we had.

Transport

Snorkeling at Silfra fissure

Selfoss

The snorkeling experience is a unique one, however the preparation period during the cold weather was difficult. The companies managing this tour should be able to attend this process better for the group as well for the guides.

Quality of Experience

Guides, Drivers and Staff

Transport

We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right.

The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time. read more

We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right.

The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time.

Hotel Reviews

Sleep Inn Hotel Paseo Las Damas

San José

Not our favorite hotel of the trip, but it was ok for the budget we had. Not quite as spacious and nice as others we visited.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

San Bosco Inn

Fortuna

Great location and ambience. Rooms were pretty small and they aren't like your typical luxury hotel but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Great view of Arenal Volcano. Interacted with geckos and frogs while there. Quick walk to city center and restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bambutel

Rooms were pretty small and they aren't like your typical luxury hotel, more hut-like, but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Kind of a long walk to anything but it's tucked away, so it'd be good if you're looking for that. Could hear howler monkeys often, but didn't see any. Staff sometimes hard to find but they were helpful when you could find them.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Make it easier to find staff for help

Crowne Plaza Corobici

San José

This was towards the end of our trip and we were basically headed home. Wasn't the same ambience and experience as some of our other hotels during our trip but definitely nicer and more luxurious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laguna Lodge

Tortuguero

Great location and ambience. Rooms were pretty small and they aren't like your typical luxury hotel but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Loved the wildlife we were able to see here including a baby turtle emerging from its nest and scrambling to the ocean. Also saw a couple mother turtles laying her eggs up close. Saw frogs, howler monkeys, white faced or capuchin monkeys, iguana, Jesus Christ lizards, alligators, sloth, golden orb spiders, turtles, king fishers, herons, macaws, other rare birds

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Transfer Hotel - Chocolate Rainforest Tour - Hotel

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Chocolate Farm Visit and Workshop

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Our first tour with Canoa Aventura was to hike Arenal 1968 then to the La Fortuna Waterfall including lunch in-between. Arenal 1968 are trails at the base of Volcano Arenal. We had a great tour guide and saw a good deal of plants and wildlife. Our guide would point things out that we would have otherwise overlooked like the Mimosa Fern (youtube it - so cool). The leaf ants were all over the place and fun to watch. La Fortuna waterfall was beautiful. Hard to see in the pictures but our kids had fun interacting with the fish in the swimming area. It was a great way to start our Costa Rica vacation.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano - safari float on the Peñas Blancas River

Arenal/La Fortuna

This was our second tour with Canoa Aventura. It was a wonderful chance to see a ton of wildlife. Our guides were very helpful in pointing out animals that we would have otherwise missed. We saw several animals for the first time in the wild during our float including howler monkeys, alligators, spectacled owl, river otter, long nosed bats, snake birds (ahingas), Jesus Christ lizards, and sloth. Also saw many iguana (just not for the first time).

Quality of Experience

Guides, Drivers and Staff

Transport

Tortuguero National Park - Boating

Tortuguero

We headed out early in the morning and it was so peaceful being out in nature and on the water. We got great views of sloth, saw one of the few macaw couples and other rare birds, Jesus Christ lizards, , howler monkeys, and white-faced or capuchin monkeys. At one point our guide took us to a place where a capuchin troop was climbing and playing all around us and very near us.

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkeling & Hiking in Cahuita National Park

Puerto Viejo de Talamanca

Saw some amazing animals and fish including puffer fish, stingrays, very colorful fish, very large schools of fish, coral, white-face or capuchin monkeys (actually touched one), howler monkeys, sloth, yellow viper, golden orb spiders

Quality of Experience

Guides, Drivers and Staff

Transport

Jaguar Rescue Center

Puerto Viejo de Talamanca

Not quire as amazing as seeing animals in the wild but at the same time we got to see some animals much closer than ever before and a few we had yet to see. Great guide and overall wonderful experience.

Quality of Experience

Guides, Drivers and Staff

Puerto Viejo - Zip lining

Puerto Viejo de Talamanca

At first nerve racking and then exhilarating.

Quality of Experience

Guides, Drivers and Staff

Transport

Tortuguero Village Guided Visit

Tortuguero

We enjoyed our time at the village. Saw several cool frogs during a nocturnal walk. Were able to see a turtle emerging from its nest and scramble to the sea.

Quality of Experience

Guides, Drivers and Staff

Transport

We really couldn’t have asked for anything more with the Exceptional and Perfect trip Clément and his team put together for us! Each and every tour was amazing and ALL of our guides were the absolute perfect hosts, historians, photographers and all felt like Friends in the end!

We really had the most memorable trip and the detail of our itinerary was incredible!!! Thank you Clément, High Point Holidays and Kimkim.com for making our mother/daughter 16th Birthday celebration the dream of... read more

We really couldn’t have asked for anything more with the Exceptional and Perfect trip Clément and his team put together for us! Each and every tour was amazing and ALL of our guides were the absolute perfect hosts, historians, photographers and all felt like Friends in the end!

We really had the most memorable trip and the detail of our itinerary was incredible!!! Thank you Clément, High Point Holidays and Kimkim.com for making our mother/daughter 16th Birthday celebration the dream of a lifetime!

Chrissy and Cameron Johnson

Hotel Reviews

Terrass Hotel 4*

Paris

Seriously the most amazing staff and hotel with fantastic views of Paris! Great location and the Hotel really made our 16th Birthday celebration special! Highly recommend and walk the area, Montmartre is a very special place!

Authenticity & Character

The views and rooftop!!!

Location

Walking distance to many wonderful places to eat and drink or have a coffee!

Staff

Kindest and Warmest staff you will meet with all the special touches including balloons and treats for my daughters birthday!

Cleanliness & Comfort

Hôtel Le Colombier

Colmar

This hotel is in the perfect location for Colmar! The staff was lovely and the building was wonderful with its breakfast and courtyards. So many great stores, town views and restaurants all within walking distance!

Authenticity & Character

Amazing courtyards and breakfast!

Location

Walking distance to everything you would need and so beautiful!

Staff

Helpful with everything we asked for! Very courthouse and kind.

Cleanliness & Comfort

Activity Reviews

Private day tour of Alsace

France

The Alsace Safari for both days was absolutel perfection! Eric and Ana guided us through various towns, made us reservations for authentic lunches and gave us all the history we could take in. The personalization is unbelievable by Eric and perfect for the start of our vacation! I highly recommend this tour with Eric and Ana who want to see and hear all the important history in the region at the pace you want or need! They feel like Family now we will definitely use them again! Chrissy

Quality of Experience

Exceptional! We saw sooo much I can’t even believe how we got it all In without any rush!

Guides, Drivers and Staff

Eric was absolutely amazing and we now consider him our dear friend! We can’t wait to see him again in the future!

Transport

Perfect car to sit back and relax and enjoy the view!

Private 1/2 day tour of Alsace

France

See our prior full day tour review! We thoroughly enjoyed Eric and our time with him on the Alsace Safari!

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer in Paris

Paris

Eric drove us and got us completely on the Train with time to spare with no hassles!

Quality of Experience

Guides, Drivers and Staff

Transport

Eiffel Tower entry tickets to the summit

Paris

Highly recommend the night time tour and view, that was booked for us this was a very easy wonderful excursion.

Quality of Experience

Guides, Drivers and Staff

Transport

The Key to Parisian Chic: Saint-Honoré

Paris

Amazing, we were given the history and taken into the most amazing stores and assisted with the purchasing to carrying ur purchases during a little rain but she made it so easy and enjoyable!

Quality of Experience

Guides, Drivers and Staff

Transport

Latin Quarter Gourmet Tour

Paris

We had the same guide as our Parisian Chic shopping tour which gave us even more comfort and enjoyment! The group tour is lovely for this as you will get to share more wonderful Latin Market items! It was a truly amazing group and such a fun way to eat and learn about the area!!

Quality of Experience

Guides, Drivers and Staff

She even helped us learn the transit on the way back to our hotel by personally guiding us in the railway! It was so critical and we needed to understand and use the Metro system for many other days! Above and beyond!

Transport

Timed tickets to Le Louvre

Paris

We were provided everything we needed and It was booked at the perfect time of day to try and avoid some of the crowd. The Louvre is of course huge and our self guided audio tour gave us what we needed. While this was on the bucket list I would say I’m glad it’s checked and next time I can’t wait to see some of the smaller museums that probably are better for certain art lovers!

Quality of Experience

lol

Guides, Drivers and Staff

Transport

Montmartre & Sacré Coeur: 2.5-Hour Walking Tour

Paris

Clemence our guide was absolutely charming, very knowledgeable as she was from or had lived in the area for many years! She was even kind enough to let us move our tour time an hour ahead bc we were running late! The path she takes you on is amazing starting at Sacré-Cœur Basilica giving us the beautiful church and St. Denis history that is sooo fascinating! The basilica is located at the summit of the butte Montmartre, the highest point in the city. The Stroll Through The Bohemian Village On The Hill. This most bohemian of Paris neighborhoods is known for its cobblestone streets, its village atmosphere, its nightlife, a big white church, and for the artists who found a home there more than a century ago. We definitely felt like this was a special treat to walk on the streets where famous artist once called home and such a wonderful villages!

Quality of Experience

Amazing and very detailed with all the facts and historical knowledge!

Guides, Drivers and Staff

Transport

Private bike tour of Versailles

France

Don’t miss this tour going by bike was the most amazing way to see the town, market, and the Versailles Palace 2,000 acre grounds! It was superbly planned and guided by Claire as her family is from their 3 generations at least and mother and grandmother still live there! She guided us to the market to purchase our picnic lunch on the palace grounds! Her knowledge of the town and the palace could not be beat!! Truly amazing guide and perfectly paced with plenty of time for lunch and wine and even a little cafe/wine before the palace. We never felt rushed or exhausted from the bike ride and would have never seen the massive grounds without the bikes!

Quality of Experience

Breathtaking!!

Guides, Drivers and Staff

Claire was absolutely amazing and a great photographer even when ppl were around us she somehow knows the angle to not show them!! Her historical knowledge is also superb.

Transport

Private transfer from Train Station to your hotel

Colmar

Paris Visit (Pass Transport) - Zones 1 to 5 - 5 Days

Paris

The metro pass is necessary!!

Quality of Experience

Arc de Triomphe timed entry tickets

Paris

Unfortunately we missed fitting this in but definitely saw it from the outside and was given the history by Clement in our itinerary !

A Day in Le Marais: Cheese Shop, Museums, & Market

Paris

Walking the markets is refreshing and amazing with all the sights and sounds! And the ability to taste anything around and stop for a cafe is perfect in this area!

- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel... read more

- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel was mediocre (Tabulia tree) as the bathroom was smelling, the beds were not great, but we were able to interact with macaws and monkeys at hotel premises. Overall the last two had some of the things mentioned in public comments and reviews so I would double-check next time public reviews.
- Activities overall were great with enough time in between, good guides, good mix etc. Some guides didn't speak as great English, and one of the activities (snorkeling) was a let down. But overall happy with that part.
- In our view Costa Rica is a very nice and safe place to visit that combines nature and wildlife with beach vacations. That said, it has become very expensive and quite touristy especially during the peak season that we visited. Not our best trip, but a good experience.

Hotel Reviews

Lost Iguana Resort and Spa

Fortuna

Great place, right next to nature.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Inn San Jose by Radisson

San José

Solid choice if you are just passing by San Jose. Not great neighbourhood, but if you are there just for a night's sleep is great (beds, staff etc)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jaguarundi Lodge

Monteverde

This place is actually a hostel (at least the room we stayed in). Wouldn't recommend

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tabulia Tree

Manuel Antonio

Ok choice but better options to look for.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Whitewater Rafting on the Balsa River

Arenal/La Fortuna

Desafio is a great company to do this experience. The river is not that scenic, but a good experience to add while at La Fortuna.

Quality of Experience

Food

Guides, Drivers and Staff

Amazing guide!

Transport

Ecocentro Danaus Nighttime Rainforest Walk

Arenal/La Fortuna

Good place to spot some nocturnal animals

Quality of Experience

Guides, Drivers and Staff

Transport

Great guide!

Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal

Arenal/La Fortuna

Must-see at Arenal. Hot Springs were solid.

Quality of Experience

Food

Guides, Drivers and Staff

Guide didn't speak great English

Transport

Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike

Arenal/La Fortuna

As a park is very nice, but maybe not worth spending a whole day for the experience.

Quality of Experience

Food

Great food at the stop the guide made!

Guides, Drivers and Staff

Transport

Coffee, Chocolate and Sugar Cane Experience

Monteverde

Quite touristy but other than that a good visit

Quality of Experience

Guides, Drivers and Staff

Transport

a lot of people per vehicle

100% Aventura Zip Line Monteverde

Monteverde

Great experience

Quality of Experience

Guides, Drivers and Staff

Transport

Transport left early and we had to drive there

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Very touristic place. You can see cappucin monkeys and some other animals we couldn't see elsewhere. We had to slide between people to make our way.

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Adventure from Manuel Antonio with Meal

Manuel Antonio

Great Catamaran ride but very very bad snorkeling.

Quality of Experience

Guides, Drivers and Staff

Transport

Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily. read more

Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily.

Hotel Reviews

Palmera Camp

Wadi Rum

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petra Moon Luxury Hotel

Petra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were... read more

This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were safe out in the water. I enjoyed all of our locations though, and our accommodation in Arenal had a great view of the volcano. It was a bit cloudy most of the time, but when the sky finally cleared up, the view was breathtaking. Our last accommodation in Tamarindo had an ocean view and was only a few feet from the beach. Everyone we met during our trip was so nice and helpful!

This was a great trip filled with very positive and unforgettable experiences. Everything worked out as planned. The itinerary we had was excellent and the gastronomic, geographic, archaeological, and artisanal tours were excellent. The hotels were great with a couple of exceptions. They were all centrally located and we could easily move about on our own and explore the places not included in the formal itinerary. All the guides were knowledgeable and spoke english as promised. The drivers... read more

This was a great trip filled with very positive and unforgettable experiences. Everything worked out as planned. The itinerary we had was excellent and the gastronomic, geographic, archaeological, and artisanal tours were excellent. The hotels were great with a couple of exceptions. They were all centrally located and we could easily move about on our own and explore the places not included in the formal itinerary. All the guides were knowledgeable and spoke english as promised. The drivers that took us on our city tours and long distances from city to city were friendly and drove with great care. All the guides and drivers were very punctual and we could complete all the activities in the time that was planned.

Ximena out travel coordinator was outstanding! She checked in with us every day to ask how the day went and also to inform us about the next day's plan. The couple of times we had an issue with hotels, she was very quick to get them resolved.

Hotel Reviews

Histórico Central Mexico City

Mexico City

Very centrally located with extremely friendly and helpful staff. The breakfast that was included had a lot of choices, and the free food all day long was amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casona de los Sapos Hotel Boutique

Puebla

Very centrally located. The staff were very accommodating even though it was Christmas eve.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique Casa Garay

Oaxaca

The hotel is very centrally located and that was the only positive aspect about it. The room was windowless and had very poor ventilation. Unfortunately, to improve ventilation we could not leave the door ajar since it opened directly into the dining area. The room was not serviced well and one morning the water ran out in the bathroom and it took a lot of time to restore. The air conditioning unit was very noisy, but we had no choice to use it since the room had no air circulation. The hotel was understaffed and the couple of employee there were doing multiple tasks and as a result everything took time. We had breakfast at the hotel the first morning, but it was such a bad experience that we decided to eat elsewhere the next day. We were also very frustrated with the wifi which was very very slow and at times we could not even connect to it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Please refer to my detailed review.

Hotel Parador Margarita

San Cristobal de las Casas

Nice hotel. very centrally located. Large rooms. The only issue was that the rooms did not have any heating, but fortunately we could get spot heaters from the hotel. The breakfast was wonderful and the staff were very friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The heating could be improved.

Piedra de Agua Hotel Boutique Palenque

Palenque

It is a nice hotel, but it is far from the town center. Also, there are no shops anywhere within walking distance. Continental breakfast was served at the hotel, but besides that the hotel did not have a restaurant and since we did not have a car, the only option was a restaurant that was 75 meters away. We had to eat all our meals at that single restaurant, The room was a bit small and it was strange that the light for the bathroom also switched on a light that was in the bedroom. That did not work out well at night when my wife or I had to use the toilet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Please see my detailed review.

Hotel Plaza Campeche

Campeche

Nice hotel, very centrally located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nice large room and everything worked.

Hacienda Mérida

Mérida

This is nice hotel, but we had a bad experience. We were assigned a room with clearly had an issue with the plumbing. The water pressure was extremely low and therefore we informed the front desk who sent someone to attend to it. After sometime they reported they had fixed the problem, but the situation was still the same. It is hard to accept that the hotel was not aware that this room had a plumbing issue, but still decided to assign the room to a guest.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

I have mentioned about the issue with the plumbing in my review.

Activity Reviews

History, Culture & Gastronomy in Mexico City

Mexico City

This is a good introduction to Mexico City's historic center and street food. The tour is a bit early in the day to truly enjoy the street food especially after a hearty breakfast.

Quality of Experience

Guides, Drivers and Staff

Knowledgeable, friendly and could speak English.

Transport

This was a walking tour and so there was no transport.

Floating Gardens & Canals of Xochimilco

Mexico City

This is a very unique tour. We enjoyed the serene and quite environment and the demonstration of how farming is carried out on the small islands on the canals.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Coyoacán

Mexico City

Very nice neighborhood of Mexico City with its colonial ear houses, markets, and food courts. The zocalo and church are very picturesque.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Pyramids of Teotihuacan

Mexico

Must visit archeological site.

Quality of Experience

Guides, Drivers and Staff

Transport

Free Afternoon in Puebla

Mexico

Very charming city with a nice zocalo and cathedral.

Quality of Experience

Guides, Drivers and Staff

Transport

Tastes of Oaxaca Gastronomy Tour

Oaxaca

This is a fun tour, but to do justice you have to start on an empty stomach since there are many stops for food.

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Archeology and handicrafts in Monte Alban, Arrazola, Cuilapam and Coyotepec

Oaxaca

All wonderful sites and places on this very enjoyable tour.

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Excursion to the Sumidero Canyon & Chiapa de Corzo

Mexico

The Sumidero Canyon is amazing!

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Cultural Immersion in Zinacantan

San Cristobal de las Casas

This was a very very unique tour. The visit to Chamula and especially to the church there was a truly one-of-a-kind experience. The visit to Zinacantan was also special, with an exposure to the milpa form of farming and being invited to the house of a local artisan to see how they create their wears and to share a meal with them.

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The beautiful waterfalls of Misol-ha & Agua Azul - Night in Palenque.

Mexico

Agua Azul is beautiful, but Misol-ha is special.

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Discover the Palenque Archeological Site

Palenque

A must visit archeological site of the Mayas.

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Explore the Archaeological Site of Uxmal

Mexico

A must see archaeological site of the Mayas. It is laid out much better than Palanque, the first Mayan archaeological site we visited.

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Jícara Engraving Workshop & lunch in a Mayan Community

Mexico

A very unique experience. We loved the hands-on workshop on how to polish and engrave a jicara shell.

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Visit Chichén Itzá, Wonder of the Maya World

Mexico

Unfortunately, we could not visit Chichen Itza since the site was closed due to local protests. However we did visit Izamal which was nice.

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From beginning to end, a big shout out to Natalia and Ximena! Natalia tailor-planned our trip to our interests and it was a pleasure working with her enthusiastic personality. Our family was looking for an authentic experience for our trip of Colonial Mexico. From the diverse activities to the beautiful accommodations, they exceeded our expectations. We will never forget hiking the volcano Popocatepetl, visiting archaeological sites, and seeing the vibrant colors of the colonial towns. ... read more

From beginning to end, a big shout out to Natalia and Ximena! Natalia tailor-planned our trip to our interests and it was a pleasure working with her enthusiastic personality. Our family was looking for an authentic experience for our trip of Colonial Mexico. From the diverse activities to the beautiful accommodations, they exceeded our expectations. We will never forget hiking the volcano Popocatepetl, visiting archaeological sites, and seeing the vibrant colors of the colonial towns. Ximena was available at all times during our trip, and she was responsive to every question we had and did so in a very professional, kind, and timely manner. Our guides Emiliano, Jorge, Lupita, Rafael, and Maria were passionate and very knowledgable about their culture. Our drivers were also very professional. Thank you Kim Kim Mexico team!

Hotel Reviews

Casa Jacinta Guest House

Del Carmen, Coyoacán, Ciudad de México

This hotel was very personable and authentic. It was perfectly located walking distance from the center of Coyoacan. We very much enjoyed the breakfasts as well--freshly made in the kitchen and traditional Mexican food! The staff was extremely helpful and accommodating.

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Posada del Tepozteco

Tepoztlán

We very much enjoyed this hotel for a couple of restful days! The grounds and views are beautiful, and everyone in our family was able to find activities that suited them: reading by the pool, massages, or walking into town. Located near the town center, it was easy to walk into town to explore the local market or climb el Tepozteco. The staff were also very friendly and accommodating--and the breakfasts were divine!

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Activity Reviews

History, Culture & Gastronomy in Mexico City

Mexico City

Emiliano was a wonderful guide! This was our first day in Mexico City and he gave us a great introduction to the city and the food. He tailored his tour to our interests (more history over gastronomy) and brought us to some hidden gems such as Plaza Loreto and the Cultural Center. The food was also AMAZING with lots of variety. It was so nice to have a guide to show us the safest foods to eat as we were a little worried about getting sick on our trip.

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Enjoy the great archaeological site of Teotihuacan, and the most emblematic religious site in Mexico: The Basilica of Guadalupe.

Mexico City

As an anthropology professor, our guide Jorge was incredibly knowledgable and passionate about the Teotihuacan and the Basilica. We felt that we were able to really understand the importance of Teotihuacan in the Aztec culture as well as the significance of the Virgen de Guadalupe among Mexican catholics. We also felt that we had plenty of time to wander through Teotihuacan as well as the Basilica by ourselves and did not feel rushed at any point.

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Discover the Magical town of Cholula

Mexico

Our guide Lupita was incredible! She is so passionate about her city of Cholula and took all of her time explaining the history behind the city as well as its beautiful churches. Although the tour says 5 hours, she spent more like 8 hours with us. There is so much to see and learn about!

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Hiking in Popo-Izta National Park

Mexico

We so much enjoyed hiking with Rafael! He is very knowledgable about the geology and landscape of the park as well as the volcano and its activity. He is also wilderness-medicine trained so it was very interesting to learn about his work in the park. It was a wonderful way to see Popocatepetl and and the vast nature in this area. We also appreciated that Rafael took all of his time on the hike and paced us well, asking us if we were doing well with the altitude change.

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Our Morocco trip made it to the top three family trips. Amazing!!!
The majority of the planning/foot work was done by Louis and Yassine for us.
I oversaw the hotel choices because it mattered we slept in memorable, comfortable and quiet roads and hotels. They delivered above our expectations 98% of the time. We were very pleased. I am confident to recommend that their word/promise held true. Thank you Louis and Yassine.
The person who made the biggest difference in our trip was Abdr Fateh... read more

Our Morocco trip made it to the top three family trips. Amazing!!!
The majority of the planning/foot work was done by Louis and Yassine for us.
I oversaw the hotel choices because it mattered we slept in memorable, comfortable and quiet roads and hotels. They delivered above our expectations 98% of the time. We were very pleased. I am confident to recommend that their word/promise held true. Thank you Louis and Yassine.
The person who made the biggest difference in our trip was Abdr Fateh Makhlouf!
A compassionate, forward thinking and our friendly driver Maukhlouf, who by the end of the 11 days trip became like family member.
He was punctual; he incentivized us to start earlier but worked with us on days we didn’t get out at 8 am; he was “magical” in planning the road stops. Not even once did we feel, like it was taking too long to get to the next destination! He planned very timely stops for tea or bathroom breaks for the family.
He paid attention and kept the inside of the vehicle very clean and comfortable.
Thank you Fateh Mouflouf!

PS: Our local guides arranged by Loius and Yassine were all great!

Hotel Reviews

Hyatt Regency Casablanca

Casablanca

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Royal Tulip City Center

Tangier

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Dar Meziana

Chefchaouene

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It’s hard to expect comfort to equal of 5 star luxury hotel . The authenticity of the hotel, and view from our room was memorable.

Hotel Sahrai

Fès

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Loved it!

Kenzi Rose Garden

Marrakesh

Over stressed front desk staff. Unwelcoming and poorly trained . Poor English

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Room size, decor and comfort was of motel 6.

Luxury Camp Chebbi

Merzouga

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They need to inform guests how to reach them in case of the heater stopping suddenly in middle of the night!!! That’s what happened with us and really caused discomfort. When searching for them they were nowhere to be found.

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Hôtel New Mars Dades

Boumalne Dades

This was a real gem of a hotel! What a surprise the decor, the service and meals were! The multi course dinner- we paid for- had a memorable presentstion!

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The heating in the corridor of the suites is absent. ALL the door knobs need oiling?! They stick- always.

Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

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Sofitel Marrakech Palais Imperial

Marrakech

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Activity Reviews

Hammam Visit

Morocco

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Overnight in the Sahara Desert

Morocco

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Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

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